Vidéotron outages and service status in Rouyn-Noranda, Quebec

Problems in the last 24 hours in Rouyn-Noranda, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rouyn-Noranda, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Rouyn-Noranda, Quebec

Latest outage, problems and issue reports in Rouyn-Noranda and nearby locations:

• 
  Jean-Sébastien Hallé (@jeanseb68) reported 4 minutes ago from Rouyn-Noranda, Quebec

  @RegisMcGuire @TheEagleDares @Videotron @Bell @Quebecor @TVASports Of course, I just think it’s an awful move.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BeegJJ (@BeegJj) reported 10 minutes ago

  Many years ago my bro worked in the technical service for what's now videotron It was awful! One guy called to yell that his cable was out. My bro told him to go to his TV. He said he wasn't home. 🤔 So why did he call? Because a friend nearby had his cable out! Nuts!

• 
  DownHooligan (@DownHooligan) reported 10 minutes ago

  @mchkzn Videotron is garbage. Bell all the way. I get coverage in areas where nobody does and 5G speeds in Ottawa are 500 download.

• 
  RiouxSVN (@RiouxSVN) reported 10 minutes ago

  Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.

• 
  Scale (@alliareault) reported 12 minutes ago

  @MarkJCarney 15 min city model lacks adequate internal regulatory mechanisms. Vidéotron breaking CRTC & own regs by allowing unauthorized personal internet/tv account at my location Agora /Villa in Gatineau. Centurion failing to uphold its responsibility as service facilitator.

• 
  𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 15 minutes ago

  wtf happened to the Habs feed on Sportsnet?? Anyone else's screen go black? @Videotron

• 
  Brandon Caron (@b2caron) reported 18 minutes ago

  @FreedomMobile will Freedom's home network be expanded with Videotron's Quebec network? I don't want to be roaming when I go to Montreal anymore 😢

• 
  Ann 🇨🇦 (@Annwatson29) reported 20 minutes ago

  @Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 23 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reported 24 minutes ago

  Freedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 24 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks