Vidéotron

Vidéotron Outage Report in Rouyn-Noranda, Abitibi-Témiscamingue, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Rouyn-Noranda, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rouyn-Noranda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Rouyn-Noranda, Abitibi-Témiscamingue, Québec 11/16/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

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Vidéotron Issues Reports Near Rouyn-Noranda, Québec

Latest outage, problems and issue reports in Rouyn-Noranda and nearby locations:

  • jeanseb68 Jean-Sébastien Hallé (@jeanseb68) reported from Rouyn-Noranda, Québec

    @RegisMcGuire @TheEagleDares @Videotron @Bell @Quebecor @TVASports Of course, I just think it’s an awful move.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • bizonLiv Liv (@bizonLiv) reported

    @Videotron I have an outage - my helix gateway doesn't connect to the internet no more

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    Your customer care site is broken with a 500 error. I can't log in. @Videotron

  • brianpa65577962 brianpartridge555 (@brianpa65577962) reported

    @Vono13 @CP24 Not true at all. In Montreal, Rogers, Telus, Videotron and Bell worked together to install the network, at NO COST, to the City. It doesn't make them any more profits. BAI however wants to use our data to push ads to us, so they can make money.

  • ReaperClose Mark (@ReaperClose) reported

    @Videotron it’s 2 days and still nothing, spoke with tech support and they are working on it. Fix the problem.

  • GUCFan Emmanuel Bergeron (@GUCFan) reported

    Videotron can you update the Illico EPG to reflect the changes to Teletoon and Cartoon Network? Really shouldn't have to use the Helix EPG to see what's coming up on Boomerang since Illico's EPG has not been updated with the new info's yet.

  • jonathanallard Jonathan Allard (@jonathanallard) reported

    We've been down today since around 13:30 (2h ago), still nothing @Videotron @TekSavvyNetwork

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    @Videotron Thanks but this needs to go to customer loyalty or whatever the next step is. Or even the CCTS. I’m out $700.

  • rethcork Michael Krochter (@rethcork) reported

    @peternowak I'm against this merger and the sale of spectrum to Videotron but want would have happened if they said no? What short and long term effects would that have had on customers, network stability and growth and the policies?

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @Videotron why is my wifi down again!!! 2nd time today trying to work from home.

  • juycer Juliana C 🏳️‍🌈 (@juycer) reported from Longueuil, Québec

    Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.