Vidéotron

Vidéotron Outage Report in Rouyn-Noranda, Abitibi-Témiscamingue, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Rouyn-Noranda, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rouyn-Noranda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Rouyn-Noranda, Abitibi-Témiscamingue, Québec 12/10/2025 19:30

December 10: Problems at Vidéotron

Vidéotron is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Rouyn-Noranda, Québec

Latest outage, problems and issue reports in Rouyn-Noranda and nearby locations:

  • jeanseb68 Jean-Sébastien Hallé (@jeanseb68) reported from Rouyn-Noranda, Québec

    @RegisMcGuire @TheEagleDares @Videotron @Bell @Quebecor @TVASports Of course, I just think it’s an awful move.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • kenproulx ken Proulx (@kenproulx) reported

    @Videotron Update: videoteon is laughing at us. Telling us that even though they lied to us, we can’t go back to our old service and have to pay more! This is fraud. Complaint will be opened with CCTS. #helix #fraud #videotron

  • Rockstar369 ID369 (@Rockstar369) reported

    @Videotron mon service internet est down

  • mon4730 Rick (@mon4730) reported

    @Videotron Nothing for the last 30 minutes. All lines continue to be down.

  • prvncher Eric prvncher (@prvncher) reported

    @Videotron I’ve had no internet for the last hour in verdun with Helix. Customer service is closed - any word on when it’ll come back online?

  • JaeEpworth Jae Epworth (@JaeEpworth) reported

    @Videotron Obviously you are having an outage right now in Gatineau. Pleas communicate with us and let us know what is going on. Don’t ask me to go to your website - I have no internet!

  • mon4730 Rick (@mon4730) reported

    @Videotron @worldofjimjim I confirm. Lines are not working.

  • samfeigenbaum sam feigenbaum (@samfeigenbaum) reported

    @Videotron @gaze1998 Where is my service I paid for??

  • kenproulx ken Proulx (@kenproulx) reported

    Just had @Videotron install #helix which they said would not change our service.... lies... now we are being told to pay extra if we want what we had before... what a scam

  • 1river9 Don Duncan (@1river9) reported

    @lesleychestrman @BellMobility Been there, done that... They have the worst customer support. Videotron is actually not bad in that department.

  • B___no Bruno Lévesque (@B___no) reported

    The @Videotron online chat wait time is just as bad as the telephone one... 30 minutes and counting. Unbelievable that I can’t make changes on my own and have to live with this company’s lack of investment in its infrastructure. #trashservice #trashwebsite