Vidéotron Outage Report in Saint-Amable, Montérégie, Québec

@Videotron what’s going on with your internet wtf?!?!?

@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

Anyone else having @Videotron internet issues?

@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

Fix this **** Now !! @Videotron #enjeuxmajeurs

Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

I hope Videotron fix my home internet ASAP

Hm, Videotron Internet is unstable tonight...

@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

@Videotron is service down? No Helix, no tv or internet access

@Videotron Both cable boxes in the house went down last night, and are still down now

Wthhh @Videotron why is my txting not working 😡😡

@MikeSidel @Videotron Sucks

@Videotron Service internet.

@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

@Videotron Whatver you do, avoid Vidéotron at all costs. They’re the absolute worst organization that I’ve ever dealt with. It’s 10:30 PM, and their customer service and technical support lines are closed. I currently have no internet (using data from cell). Unreal.

@videotron Hey. I pay for CBS on my Vidéotron grid. Yet why am I getting the Global News on 687 as of 7PM instead of the golf playoff on CBS. #refund This has been a persistent problem that needs to be rectified.

@jfmezei @SBishayIRIS No roaming or extra charges. Rogers is the partner network outside of Videotron's coverage area.

@sabrinapros @Videotron Telus is better . I have never gone over my data since getting my new phone 2 years ago . You should switch providers girl .

Anyone having Videotron outage right now? Mine suddenly stopped working around 8pm.

@SciBasedNutr @Videotron I was told that since I didn’t cancel before the new model was instituted last week I could not get that money. I don’t want to cancel my service today. I had planned to in October when I move. Whether I cancelled last week, today or in 2 months that money should be paid to me.

@CdnAvSpotter @Milnoc @SBishayIRIS This is why I am curious whether Videotron has text in contracts with its retail customers about limited roaming. AT&T has such text when you buy prepaid service. you have “free” roaming iN Canada, but more than 50% of usage must happen on AT&T network.

@Videotron Internet in St. Henri down now for hours. Your 24/7 customer service is also closed.

@ydnkm Yep, MTL and Videotron service for me. It’s dead

I can’t stress this enough - @Videotron wireless pricing in unreal!! In the many years I’ve been with them, they’ve never increased my cost and randomly today, my wireless invoice had a rebate on it! So much better than my previous service provider.