Vidéotron Outage in Longueuil, Montérégie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

 Some problems detected at Vidéotron

Vidéotron problems in the last 24 hours in Longueuil, Québec

Vidéotron Outage Chart in Longueuil, Montérégie, Québec 10/29/2020 13:00

October 29: Problems at Vidéotron

Vidéotron is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.27% Internet
  • Total Blackout 6.82% Total Blackout
  • TV 5.68% TV
  • Wi-fi 4.55% Wi-fi
  • E-mail 3.41% E-mail
  • Phone 2.27% Phone

Vidéotron Outage Map Near Longueuil, Montérégie, Québec

The most recent outage reports and issues originated from Montréal, Mont-Royal, Châteauguay, Laval, Laval, Dorval, Saint-Constant, Longueuil and Brossard.

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Vidéotron in Longueuil, Québec Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vidéotron Issues Reports Near Longueuil, Québec

Latest outage, problems and issue reports in Longueuil and nearby locations:
  • lbass007 lawrence bass (@lbass007) reported from Laval, Québec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • EL_Loso Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Québec

    I hope Videotron fix my home internet ASAP

  • CeeFor Cee (@CeeFor) reported from Montréal, Québec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • lagarto_malo lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Québec

    @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

  • loveZaa36 ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Québec

    Wthhh @Videotron why is my txting not working 😡😡

  • katelynvthomas Katelyn Thomas (@katelynvthomas) reported from Westmount, Québec

    I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

  • jayseereyes jyseerys (@jayseereyes) reported from Montréal, Québec

    @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

  • jayseereyes jyseerys (@jayseereyes) reported from Montréal, Québec

    @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

  • wild_one1998 Amanda (@wild_one1998) reported from Montréal, Québec

    @Videotron Both cable boxes in the house went down last night, and are still down now

  • dave_mac609 David MacIntyre (@dave_mac609) reported from Montréal, Québec

    @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

  • Iqballer69 Ahsan. (@Iqballer69) reported from Montréal, Québec

    @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:
  • erickdahan Erick Dahan (@erickdahan) reported

    @KeithSerry Yup. Outage map most of NDG/CSL. Supposed to be back at 13:30. Phone network overloaded. I hope the Videotron backbone has enough juice to last. I have backup power at home, but not sure about infrastructure. At least it's not -40 LOL.

  • Livehardbeepic sunshine (@Livehardbeepic) reported

    @Videotron your customer service agents are horrible!!!!!!!!!!!! Been on hold waiting for a transfer to retention of 2 hours!!! Wonder why I want to leave amounts many other reasons !!!!

  • rachelpedersen Rachel Pedersen (@rachelpedersen) reported

    @Videotron Helix service. The tv is an RCA

  • rachelpedersen Rachel Pedersen (@rachelpedersen) reported

    @Videotron apparently my brand new tv is not compatible with your remote. Why is this? I've had multiple tvs with your tv service and it always works. Pretty annoyed right now

  • AlysonJFrost Alyson Frost (@AlysonJFrost) reported

    @jsolomonReports Too bad he wasnt able to play Tucker live on the videotron

  • 401Bruno bruno ranieri 🇨🇦 (@401Bruno) reported

    @impactmontreal @Videotron Me for being stupid enough to sit down and watch this shitty team

  • jjjasho 👻🎃Spooky Ja$$o👻🎃 (@jjjasho) reported

    @Videotron fix my wifi, im tiredt

  • revtvcanada REV TV Canada (@revtvcanada) reported

    @marbou78 @SPEEDSPORT @Videotron Just to clarify, this is not an editing issue. The entire 2 hour show edited and was programmed and downloaded to our master control in 9 “blocks”. Master control only played out 8 blocks.

  • Milnoc François Caron 🇨🇦 (@Milnoc) reported

    @guspaz @RessyM It's possible the building is locked into an exclusive agreement with Videotron and Bell wasn't able to muscle their way in. I would prefer to avoid Bell as much as possible. I don't want to deal with their billing errors that always favour them instead of their customers.

  • marceldehetre Marcel de Hêtre (@marceldehetre) reported

    @ctvottawa @CTV_PR Why are you supplying an SD signal to @Videotron for Montréal subscribers?