Vidéotron outages and service status in Longueuil, Quebec

Problems in the last 24 hours in Longueuil, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Longueuil, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Longueuil, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Longueuil.

City	Problem Type	Report Time
Montréal	TV	4 hours ago
Montréal	Internet	9 hours ago
Montréal	Internet	11 hours ago
Montréal	Internet	11 hours ago
Montréal	Wi-fi	1 day ago
Montréal	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Longueuil, Quebec

Latest outage, problems and issue reports in Longueuil and nearby locations:

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 3 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 3 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 4 minutes ago from Montréal, Quebec

  Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

• 
  sbg4evr (@sbg4evr) reported 5 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  jyseerys (@jayseereyes) reported 8 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  Kathy M (@kathym425) reported 13 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  m@rie (@mtn_carnet) reported 14 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  Richard E Flanagan (@phosfiend) reported 15 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 19 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  Issa Sissoko (@IssaCheckmate) reported 22 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  sbg4evr (@sbg4evr) reported 36 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  M▼RKDIEZ (@markdiez514) reported 40 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Kathy M (@kathym425) reported 42 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 42 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 44 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  Elephant Stone (@ElephantStoneHQ) reported 50 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  jyseerys (@jayseereyes) reported 52 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  Cee (@CeeFor) reported 55 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Beth W (@bunnyette) reported 56 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  Issa Sissoko (@IssaCheckmate) reported 58 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Audrey Laurent-André (@CancerPrime) reported 4 minutes ago

  @Videotron Hello, I still don't have access to the internet. Is it possible to tell me if the problem is at my place or part of a bigger outage please?

• 
  Darshan Singh 🇨🇦🇨🇦🇨🇦 (@DarshanVancity) reported 7 minutes ago

  @jeanphilippedr1 @pxw13 Videotron loses maybe a mill on the Als at worst but makes 100 mill profit otherwise all it does is reduce the tax they pay on the profit. I’m not losing sleep over that, ticats, stamps or MLSE. These accountants are more creative than Spielberg.

• 
  somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 7 minutes ago

  @TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.

• 
  Arka Chatterjee (@arkachatter1986) reported 8 minutes ago

  @Videotron You seem to be getting worser by the day , maybe the monopoly is catching up to you ... Every day my internet is down for 2 to 3 times.

• 
  Kamelia (@money_pulasi) reported 9 minutes ago

  **** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 11 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Samuel Miller (@Hephaestus7) reported 12 minutes ago

  @Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 14 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Don Vinh (@DonaldVinh) reported 14 minutes ago

  Anybody else’s @Videotron service 💩 ??? The feed is choppy. @BellSTC : do you have this issue ??

• 
  Daniel (@MTLDaniel) reported 17 minutes ago

  @lumpybag @Videotron You're going to switch to Bell? LOL..I guess you have no clue how bad they are. I left bell 20 years ago...best thing ever! Videotron's customer service is much better, you know, you can also call instead of messaging them on twitter.