Vidéotron

Vidéotron Outage Report in Longueuil, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Longueuil, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Longueuil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Longueuil, Montérégie, Québec 04/16/2025 14:55

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Longueuil, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Terrebonne, Candiac, Laval, Longueuil, Châteauguay, Brossard, Saint-Basile-le-Grand and La Prairie.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaTerrebonne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Longueuil, Québec

Latest outage, problems and issue reports in Longueuil and nearby locations:

  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • badrmasri Badr S. Masri (@badrmasri) reported from Laval, Québec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • sumtimw0ng khai (@sumtimw0ng) reported from Montréal, Québec

    Hm, Videotron Internet is unstable tonight...

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • CeeFor Cee (@CeeFor) reported from Montréal, Québec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • lbass007 lawrence bass (@lbass007) reported from Laval, Québec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • EL_Loso Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Québec

    I hope Videotron fix my home internet ASAP

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • LouiseCondy Condy (@LouiseCondy) reported

    @Grumpy_grrrrrrr Not working? I fully expect not to have service tomorrow with videotron helix

  • baz_cristina Cristina Baz (@baz_cristina) reported

    @Videotron internet down again!!

  • zaheedonism Zaheed Bardai (@zaheedonism) reported

    @mke1138 @SaskTelSupport @Videotron It’s pretty awful. Wifi is nonexistent upstairs (router in the basement)

  • InspiringDays22 Carole (@InspiringDays22) reported

    Videotron made life crazy with sending me the wrong order then resending another , then when I returned the first order they cancelled the corrected order and after 10 days I still now have no service and if I want it I must now pay full price upfront for equipment #videotron

  • Lang_2727 Jeremy Lang (@Lang_2727) reported

    @MarahFA @TSN_Sports Videotron. I get the same thing on TSN2 that I get on TSN3 that's blacking me out of Preds/Jets. Figure your ******* **** out @TSN_Sports

  • mke1138 Mike (@mke1138) reported

    Another Sunday, another @Videotron failure. Can’t even watch @OFF_TLMEP without it pixelating into Lego blocks. If this keeps up we’re just going to switch to @Bell. They might be evil but they can keep their service running.

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

  • William_Coffeee Kurohige09 (@William_Coffeee) reported

    @videotron the worst internet provider in the province. Actually mad how your customer service is so good yet your product is absolutely rubbish

  • niteshp80 Nitesh (@niteshp80) reported

    @Videotron Internet is not working, is there internet outage in Dollard-des-Oreamux?

  • lefarfadet1609 mathieu martel (@lefarfadet1609) reported

    @FirzanaSadik @Videotron @BTCollation Still no service?