Vidéotron Outage Report in Sainte-Agathe, Quebec

Problems in the last 24 hours in Sainte-Agathe, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Agathe, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Sainte-Agathe, Quebec

Latest outage, problems and issue reports in Sainte-Agathe and nearby locations:

• 
  Vortex✏️ (@binaire101) reported 49 minutes ago from Sainte-Adèle, Quebec

  Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Donald Bailly (@DonaldBailly) reported 16 minutes ago

  @annedeblois With Bell FIBE, you need to unsubscribe from more than one channel in order to get TSN (you cannot subscribe to only one TSN channel). With Videotron, you need to be subscribed to a Sports package in order to get TSN, but the whole network counts for only ONE of your channels.

• 
  lowercase? i hardly know ercase! (@katielowercase) reported 20 minutes ago

  @mondavilalba calling videotron tech support is the highlight of my night so far

• 
  François Caron 🇨🇦 (💉x4) (@Milnoc) reported 20 minutes ago

  @fanCRTCProfling @BenKlass I've tried Freedom before. The data service was awful. That's how I ended up with Videotron. I needed something much more reliable.

• 
  Ahmad Z. أحمد (@ZETO05) reported 26 minutes ago

  @Videotron i woke up on charging my CC for $600 and when i inquire about that your department told me that i used it. They never understood that the sim card wasn’t in my cellphone in the last month. Rude and unprofessional CS. They didn’t even cooperate to investigate!! #quebec

• 
  Manon Lessard (@Mae149) reported 27 minutes ago

  @strutswell @Videotron We run an ipv6 infra but we don't do ipv6 DNS resolution. So among other things, we'd have to that, and there are issues with windows share that have been known to cause issues in the past when clients show up v6. Not a huge deal but on top of heavy pile.

• 
  Manon Lessard (@Mae149) reported 28 minutes ago

  @noIPv6 @Videotron Right now granted VPN had no issues until it was activated… Plus nobody on large campus here would do such a move and claim « nobody will notice. » I understand we’re stuck with your decision. Don’t think you’d accept it the other way around…

• 
  NiKiZe😷 (@nikize0) reported 29 minutes ago

  @Mae149 @noIPv6 @Videotron More likely your VPN implementation was broken all along, you just didn't test it properly. The correct fix is probably to roll out IPv6 in your VPN as well... And that is long overdue anyway.

• 
  Thomas Markus (@thomas_markus1) reported 31 minutes ago

  @Videotron @VideotronDiv seriously does it take a rocket scientist to solve the pixel issue on CNN. It's been months! (I have spoken to the call support centre and x it is q central feed issue).

• 
  Nick Hatswell (@strutswell) reported 32 minutes ago

  @Mae149 @Videotron I am incredibly interested to learn more about not using DNS resolution I thought it was a requirement for ipv6. Is there some other service discovery you are using?

• 
  Scott M. (@apukwa) reported 35 minutes ago

  BTW, when you hear that the Minister says that Videotron will be *required* to hold the licenses for 10 years and that he *expects* prices to come down note those words were chosen deliberately. Required = Actual requirement Expects = Emphatic hope #CRTC #Rogers #Shaw