Vidéotron Outage Report in Sainte-Adèle, Laurentides, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Adèle, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Adèle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Vidéotron
Vidéotron is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (60%)
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Wi-fi (19%)
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TV (10%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Sainte-Adèle, Laurentides, Québec
The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Jérôme |
Wi-fi | |
| Saint-Jérôme |
Internet | |
| Saint-Jérôme |
Internet | |
| Saint-Jérôme |
TV | |
| Saint-Sauveur |
Internet | |
| Saint-Jérôme |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Sainte-Adèle, Québec
Latest outage, problems and issue reports in Sainte-Adèle and nearby locations:
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Vortex✏️
(@binaire101) reported
from
Sainte-Adèle, Québec
Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte
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SVeilleux...
(@Sveilleux_CPP) reported
from
Prévost, Québec
@Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Sluggy1x
(@Sluggy1x) reported
@Videotron wtf is happening with your wifi connection We need 0 ping for fncs
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lucckyvlogs
(@lucckyvlogs) reported
The customer service i received from @RogersHelps today, is exactly why i took 5 of my lines to videotron, unbelievable....so unfortunate that your agents don’t care anymore
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Lidless Blender
(@ffocd) reported
@Videotron @douzepont I don’t think it’s an isolated issue
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Alex D
(@douzepont) reported
@Videotron again your internet is down?? How many times does this have to happen during work hours?
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Louis On GeForce NOW 😷🇨🇦
(@louiscool34) reported
@GregRavengrave Yea videotron is fast but i never had cik cuz its garbage i recommend using videotron
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Bruno LeBlanc
(@UbiNox84) reported
Everything went down on my @Videotron Helix. No more Wi-Fi, gateway down. Am i alone?
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NKSingh
(@nkpj226) reported
Outage with @Videotron again???
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Myron
(@myroneon) reported
@Videotron I just had the worst costumer service experience in my life. I was being extra respectful and cooperative. 2h38 mins on the line and still wasn't helped with. I have a pretty impatient and rude employee I'm talking to. Videotron Quebec I can't believe this
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Chantal Fournier ⚜️🇨🇦
(@FournierChantal) reported
@lesleychestrman @Bell Worst. Customer. Service. Ever. We were with Bell. I called to get info for my new iPhone. Kid you not. I spoke to 5 diff. people and got 5 diffe. info, everyone contradicting the info I had just received. I gave up and switched all our services to Videotron shortly after.
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beaucy
(@BeaucyFn) reported
I swear @Videotron have the worst WiFi of all time this legit greif my FNCS i think I will have to switch to @BellCentre