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Vidéotron

Vidéotron Outage Report in Sainte-Adèle, Laurentides, Quebec

Why is my Vidéotron service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Sainte-Adèle, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Adèle, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Vidéotron

Vidéotron is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 19% Wi-fi (19%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Sainte-Adèle, Quebec

Latest outage, problems and issue reports in Sainte-Adèle and nearby locations:

  • binaire101
    Vortex✏️ (@binaire101) reported from Sainte-Adèle, Quebec

    Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte

  • Sveilleux_CPP
    SVeilleux... (@Sveilleux_CPP) reported from Prévost, Quebec

    @Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Xarquavious
    Xar (@Xarquavious) reported

    @Videotron 4 days without wifi like wtf bro

  • Pelukiiita
    Pelukita (@Pelukiiita) reported

    @Videotron This is ridiculous!!! Now you guys are not even answering the phone!!! It’s been two days now. I get that it’s Easter but you guys better fix the problem today.

  • MelanieGali
    Melanie & Co. (@MelanieGali) reported

    @Videotron Pierrefonds here, electricity back since more than 24hrs, but not connection to Internet since Wednesday afternoon. I don’t believe 60% of custumer who had it down regained it.

  • CatIs4Fyte
    Nezzy (@CatIs4Fyte) reported

    @GoatableTm @Videotron Only language they understand, i have a call with a guy from Bell on Tuesday. **** @Videotron , they’re too busy sublicensing their network to all these garbage cheapo providers and it’s reducing the integrity of said network. Bell customers never lost service.

  • Seb0821
    RemPitlick#1fan🇺🇦 (@Seb0821) reported

    @Videotron Where is our internet. Better give CREDIT. Its not 1 day outage. Its been 3 days now. What the hell are you doing. No accountability, no news, no updates…

  • Diegfegar05
    Diego Garcia (@Diegfegar05) reported

    @Videotron how long until the service is back in Anjou…its been 3 days #BellisBetter

  • Vittoriog82
    Vittorio Giordano (@Vittoriog82) reported

    @Videotron Day 4 without tv and internet. Never lost power. This is unacceptable! Next Tuesday I am switching to @Bell

  • JohnnyFeddy
    Feddy (@JohnnyFeddy) reported

    @Videotron Hard to believe! Unless your neglecting Ahuntsic? Total blackout in this area, been 3 days now! No access to landline for the last 72 hours is beyond shameful! Especially for your elderly clients.

  • purrrcell
    👽Alex (NOT ALICE)👽 (@purrrcell) reported

    @Videotron j8p still down...

  • FrankPatulli
    FraFra (@FrankPatulli) reported

    @Videotron I understand your present goal is to resolve the issues asap. Unhappy customers create unpleasant customer service work. With that said, it shows you have an inferior structure compared to Bell and furthermore, unprepared to handle such an outage in a timely manner.