Vidéotron

Vidéotron Outage Report in Sainte-Adèle, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Adèle, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Adèle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Adèle, Laurentides, Québec 01/25/2026 01:50

January 25: Problems at Vidéotron

Vidéotron is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sainte-Adèle, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.

Loading map, please wait...
City Problem Type Report Time
CanadaSaint-Jérôme Internet
CanadaSaint-Jérôme Internet
CanadaSaint-Jérôme TV
CanadaSaint-Sauveur Internet
CanadaSaint-Jérôme Internet
CanadaSainte-Sophie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Sainte-Adèle, Québec

Latest outage, problems and issue reports in Sainte-Adèle and nearby locations:

  • Sveilleux_CPP SVeilleux... (@Sveilleux_CPP) reported from Prévost, Québec

    @Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus

  • binaire101 Vortex✏️ (@binaire101) reported from Sainte-Adèle, Québec

    Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • otowncoho Colin H (@otowncoho) reported

    @David_Moscrop If you're in the Ottawa area, you can go with Videotron (and keep your 613 number). Customer service via their chat (rather than calling), and very, very reasonable plans.

  • Dankells_Memels ig: omxrzzz (@Dankells_Memels) reported

    @Videotron Garbage *** internet lmao straight dog ****

  • SebastienJRM séb 🌈 (@SebastienJRM) reported

    @Videotron Did your network equipment not observe the time change overnight? My phone is set to use "network provided time", and it's still an hour behind.

  • earldev earl devine (@earldev) reported

    @Videotron channels 678 & 618 are not working

  • dirtydinarzo Tom (@dirtydinarzo) reported from Kirkland, Québec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    @Videotron Is there another issue?

  • KanadaPrensi Kanada Prensi Enes (@KanadaPrensi) reported

    @Videotron is there any problem with 5G network? In Montreal Downtown

  • mike0dude Mike0dude (@mike0dude) reported

    Some ******* moron at either @Videotron or some smaller company using their network cut the fibe cable to my apartment yesterday and installed it at another one next to mine I'm actually malding.

  • mateocombs Matt Combs (@mateocombs) reported

    @Anthony__Koch Very pan-Canadian of you! Of course, Quebec will demand an opt-out with full funding, and then use the money to finance mandatory customer-service internships at Videotron.

  • eufloric Mx Homebody🌿 (@eufloric) reported

    @softenough call videotron? i could never