Vidéotron

Vidéotron Outage Report in Sainte-Adèle, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Adèle, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Adèle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Adèle, Laurentides, Québec 03/22/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sainte-Adèle, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.

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City Problem Type Report Time
CanadaSaint-Jérôme Wi-fi
CanadaSaint-Jérôme Internet
CanadaSaint-Jérôme Internet
CanadaSaint-Jérôme TV
CanadaSaint-Sauveur Internet
CanadaSaint-Jérôme Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Sainte-Adèle, Québec

Latest outage, problems and issue reports in Sainte-Adèle and nearby locations:

  • Sveilleux_CPP SVeilleux... (@Sveilleux_CPP) reported from Prévost, Québec

    @Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus

  • binaire101 Vortex✏️ (@binaire101) reported from Sainte-Adèle, Québec

    Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • FunhouseTheatre Jim Burke (@FunhouseTheatre) reported

    @Videotron Still no internet plateau east of parc la fontaine. Coming up to 6th day. Pretty wretched service to be honest

  • amanjotmaan93 AmAnJoT MaAn (@amanjotmaan93) reported

    @freefox76 @Videotron Looking for reliable and helpful assistance? Reach out to @Dave_Tech12 for help!

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron Still not working here on Saint-Louis

  • carmax74905256 carmax (@carmax74905256) reported

    @Videotron 2)5 days straight, no Internet, Tv Telephone, by you managed to email my bill on Rogers mobile network. Thanks, much appreciated. You suck.

  • oreocookie42 Liz Hale (@oreocookie42) reported

    @Videotron An outage map would be useful to know if it’s the network or just my helix terminal that’s the problem and if there’s even a technician coming to fix it (eventually). I’m in Pointe-Claire.

  • IamMTL4 JM (@IamMTL4) reported

    @RayRay001122 @Videotron I’ve had power back since Thursday. We called today and they’re blaming Hydro Quebec without offering any solutions. Were rogers and other cell companies are offering discounts/free Data until the 16th, while they have nothing to do with the outage or our videotron WIFI

  • kikerangel The Omega Man (@kikerangel) reported

    @Videotron Good Morning, your support tlf line is dead, chat too. I've been without Internet for 5 days. I am in Côte-des-Neiges, Victoria Av, H3W. Can somebody Help?

  • Ash236004717712 Ash (@Ash236004717712) reported

    @Videotron well you’re clearly not worKING ******* HARD ENOUGH CUZ I STILL DONT HAVE ******* WIFI ITS BEEN 5 DAYS

  • debbieabo Deb White (@debbieabo) reported

    @Videotron Once again I’m calling BS on your post. How can you say 95% has been restored? Restored means working yet my internet service keeps turning on and off. Mostly off. You seem to be the only provider with issues

  • DosOuges58142 Dos Wheels Яouges (@DosOuges58142) reported

    @Videotron Videotron said they’re waiving data overage fees following Wednesday’s ice storm but didn't specify an end date. What about data used after service recovery? Because I already busted my limit. The measure needs to extend to the end of the cycle following recovery.