Vidéotron Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Vidéotron
Vidéotron is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Saint-Jean-sur-Richelieu, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Brossard.
| City | Problem Type | Report Time |
|---|---|---|
 Brossard |
Internet | |
| Saint-Jean-sur-Richelieu |
Total Blackout | |
| La Prairie |
Internet | |
| Brossard |
Internet | |
| Brossard |
Internet | |
| Brossard |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Saint-Jean-sur-Richelieu, Québec
Latest outage, problems and issue reports in Saint-Jean-sur-Richelieu and nearby locations:
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DARRELL
(@darealityy) reported
from
Brossard, Québec
@NobuBergy @Videotron Damn times are hard out here!
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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ThatMainframeDude
(@TheNeilHaley) reported
@Videotron Is there a problem between Videotron and Sportsnet? I am subscribed to Sportsnet but when I login to Sportsnet online, it says I have no subscription.
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Khai. 💉💉 💉 😷
(@sumtimw0ng) reported
@Marri Yep.. And Videotron is having problem 😩
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Etienne CS
(@EtiDaFwEaK) reported
@RaphaelPoire @Videotron @Sportsnet yeah i have the same issue :(
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rachel ouaknine
(@rachelouaknine2) reported
@Keough99co @Videotron My wifi is not working as well what is going on?
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Hugo Mendes
(@hmendes00) reported
Now we want to confirm with @Videotron that our contract is cancelled, their customer service can't recognize one of the security questions by phone and they want us to drive to a store that's 45min from our place to do that. (PT 4)
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Prabeen
(@PrabeenTO) reported
@Videotron horrible experience. The modem was not delivered n time. I wasted 3 hours to collect. Now it is not connecting. Now I need to pay and wait a week to get it fix. I can't work from home.I can't take day off. I should have gone with @Bell .
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F.Riff
(@frank275) reported
@jamiljivani @ezralevant worst than Bell; Videotron in Quebec
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Ray
(@_rayy) reported
@ms4setup @Videotron Same problem this morning. Looks like DNS problem but even setting a different DNS doesn't fix the issue.
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Keough99costudios
(@Keough99co) reported
@Videotron Is there an outage? My internet connection is offline or my speeds have entirely fallen off a cliff to way below the speeds im supposed to be getting. It's affecting all devices on my network.
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Jean-François Gagné
(@jfg956) reported
I am unable to access my @PeoplesGroupFin account because of a problem with @Videotron DNS. To solve my problem, I updated @googlechrome settings to use Google Public DNS. [1 of N]