Vidéotron Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Saint-Jean-sur-Richelieu, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Brossard and La Prairie.
| City | Problem Type | Report Time |
|---|---|---|
 Brossard |
Internet | |
| La Prairie |
Wi-fi | |
| Brossard |
Internet | |
| Saint-Jean-sur-Richelieu |
Total Blackout | |
| La Prairie |
Internet | |
| Brossard |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Saint-Jean-sur-Richelieu, Québec
Latest outage, problems and issue reports in Saint-Jean-sur-Richelieu and nearby locations:
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DARRELL
(@darealityy) reported
from
Brossard, Québec
@NobuBergy @Videotron Damn times are hard out here!
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Mario Romero
(@PeruFlashback) reported
@StuntmanStutzle @Videotron I called them and they told me that we can apply for a credit only if the service has been down for more than 48 hours. And the credit is not automatic, you have to call and ask for it. Incredible.
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carmax
(@carmax74905256) reported
@Videotron After 34 years with Videotron, I am now looking to go back to Bell. I have been without service since Wednesday, & my power was restored. Can get no answers. Wait times on support are ridiculous. I get it, massive storm, but still. I called Rogers last night, connected in 1 min.
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Jimbo Johnson Esquire
(@Dontcaredoyou) reported
@FeathyWap @Videotron Bell sucks
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Zorander 🇬🇷 🇨🇦
(@GorionZ) reported
@Videotron been on hold for 3 hours waiting to get someone this is totally unacceptable with NO updated and Not enough people to answer the phones and NO messages on the IVR to give us a rough estimate. as someone that works in the IT field this is piss poor service.
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Loki
(@BanksyCentral) reported
@andreas_indro @tjroyce4 @Videotron Same here, wifi was working when power came back yesterday night, but it's not working today morning.
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Sasha Lagarde
(@sashalaGarde) reported
Still no internet on the last Saturday of the regular season... cmon @Videotron . Help a brotha out!
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Melanie & Co.
(@MelanieGali) reported
@Videotron Pierrefonds here, electricity back since more than 24hrs, but not connection to Internet since Wednesday afternoon. I don’t believe 60% of custumer who had it down regained it.
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Nolan Rogerson
(@NolanPDX) reported
@Videotron Still down H1Y 1N4
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NavG
(@SBHSNGL) reported
@Videotron Would like to know who are 60% who got the internet. Just spoke to technical support and they said all areas are showing red. Stop the misinformation and tell people you can’t get it fixed
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Deb White
(@debbieabo) reported
@Videotron @fizz_ca an update on your progress on what’s happening with your internet service would be nice. You are leaving your customers frusteated