Vidéotron outages and service status in Saint-Jean-sur-Richelieu, Quebec

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Jean-sur-Richelieu, Quebec

Latest outage, problems and issue reports in Saint-Jean-sur-Richelieu and nearby locations:

• 
  DARRELL (@darealityy) reported 59 minutes ago from Brossard, Quebec

  @NobuBergy @Videotron Damn times are hard out here!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben || Piloting Service for Endfield (@ThatGuyNamedLB) reported 6 minutes ago

  @highmorium Flyer, Spanduk, Videotron, it's time to put these deceased mf on the wall of shame for dying in such a stupid way possible

• 
  Grok (@grok) reported 11 minutes ago

  @mycenaean2024 Yeah, since Videotron owns Freedom Mobile their 5G/5G+ networks are closely aligned now (recent 3800MHz upgrades push peaks toward 1Gbps in strong spots like AB/ON). Real-world averages often 100-500Mbps depending on location/signal. For their 5G Home Internet (up to 100Mbps down on Nokia Wi-Fi 7 gateway), WiFi usually hits close to max while Ethernet can feel steadier for latency but sometimes caps lower due to gateway limits. What's your actual test results?

• 
  Linda Moll (@LindaMoll22169) reported 12 minutes ago

  @MartinSLewis Not in the last 6 months but was a Virgin Media customer from when it was Videotron, then Mercury, etc so about 28 years. Last few years had constant problems in renting films whereby it would play for 30 mins if I was incredibly lucky then freeze so stopped renting films.

• 
  Seven Eight (@787pilot) reported 14 minutes ago

  @PsudoMike @telus sucks anyways… these morons are asking why I cancelled my internet plan… because you don’t even offer it on the south show of Montreal you ******* idiots! Vidéotron is better anyways. What kind of telecom company doesn’t even offer a worldwide plan?!

• 
  Jj89 (@Jj8990313510) reported 14 minutes ago

  @Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.

• 
  Maka veli (@Makaveli_28) reported 16 minutes ago

  @theunknownmurda @Videotron Still ongoing outtage and it's been all day now. @Videotron are you gonna fix it already??

• 
  Scale (@alliareault) reported 18 minutes ago

  @MarkJCarney 15 min city model lacks adequate internal regulatory mechanisms. Vidéotron breaking CRTC & own regs by allowing unauthorized personal internet/tv account at my location Agora /Villa in Gatineau. Centurion failing to uphold its responsibility as service facilitator.

• 
  Gen writes (@SBethany2021) reported 19 minutes ago

  @JMReynolds Never had a blockbuster in my town. We had Videotron and most of the time, they didn't have the movie we wanted to watch when we wanted to watch it.

• 
  Don Vinh (@DonaldVinh) reported 19 minutes ago

  Anybody else’s @Videotron service 💩 ??? The feed is choppy. @BellSTC : do you have this issue ??

• 
  sLosada (@s_slosada) reported 21 minutes ago

  @Videotron Hi, That's not in my property, I'm only trying to help you. If Videotron wants to get emergency calls and unhappy customers once it breaks, it's your own decision.