Vidéotron

Vidéotron Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 03/12/2026 09:10

March 12: Problems at Vidéotron

Vidéotron is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saint-Jean-sur-Richelieu, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: La Prairie.

Loading map, please wait...
City Problem Type Report Time
CanadaLa Prairie E-mail
CanadaLa Prairie Internet
CanadaBrossard Internet
CanadaLa Prairie Wi-fi
CanadaBrossard Internet
CanadaSaint-Jean-sur-Richelieu Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Jean-sur-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Jean-sur-Richelieu and nearby locations:

  • darealityy DARRELL (@darealityy) reported from Brossard, Québec

    @NobuBergy @Videotron Damn times are hard out here!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SueBrunelle Sue Brunelle (@SueBrunelle) reported

    @staceykate1973 In Quebec we had that problem with Videotron last month. Lasted the whole day

  • FournierChantal Chantal Fournier ⚜️🇨🇦 (@FournierChantal) reported

    @lesleychestrman @Bell Worst. Customer. Service. Ever. We were with Bell. I called to get info for my new iPhone. Kid you not. I spoke to 5 diff. people and got 5 diffe. info, everyone contradicting the info I had just received. I gave up and switched all our services to Videotron shortly after.

  • pcinnovation Harvey Hope 🇨🇦 💻 (@pcinnovation) reported

    @boomottawa @gonzo_jon Sorry, but I can't vote. I dumped Rogers 5 years ago due to their exorbitant fees. I have since been with Videotron, the best value for money and service! 👍

  • Danchart74 Danchart (@Danchart74) reported

    @Videotron your service is the #1 in worst customer service EVER

  • channel_clear ClearChannel (@channel_clear) reported

    @JustMikeTwo Bell is no better. My wife runs a Depanneur & a Bell Rep. offered a special deal so we got off of Videotron at home. Since February with that heavy snow that came down I've called them about 7 or 8 times about service disruptions with the internet & telephone.

  • TCarperos450 Quarantined T (@TCarperos450) reported

    @Videotron is such 🗑. Your wifi never works and you constantly crash.

  • Midexhealed MidexHealed (@Midexhealed) reported

    I CALLED THE SUPPORT BUT AFTER 20MIN THE DUDE LEGIT SAID:"IM WASTING MY TIME, IM GONNA CLOSE THIS CALL". VIDEOTRON BTW

  • AnthonyBarranco Anthony Barranco (@AnthonyBarranco) reported

    @Hambo_dev dang! I don't know how videotron prices it now but $10 more a month will get you double as a new customer when I got it initially.

  • Txskies_ Txskiesfn (@Txskies_) reported

    @samyfnbr @Videotron Oh well mine feels so bad to

  • ONEIN7BI onein7.6billions (@ONEIN7BI) reported

    @JustifiablyDee or Legault and Péladeau here in Québec...i'm with videotron, and its ****...they did help..managed to talk to them by DM on twitter(wtf!?) but they didnt know and put it on Rogers even if i wasnt on their "reseau using rogers towers" they told me to wait and try later🙄