Vidéotron

Vidéotron Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 12/05/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports Near Saint-Jean-sur-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Jean-sur-Richelieu and nearby locations:

  • darealityy DARRELL (@darealityy) reported from Brossard, Québec

    @NobuBergy @Videotron Damn times are hard out here!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MiaWolfeMtl Mia Wolfe | MTL + FMTY (@MiaWolfeMtl) reported

    If your Videotron internet is ****** up right now change the DNS to 1.1.1.1 and that should fix it 👍🏻

  • Sicktrees Dear Gamers, (@Sicktrees) reported

    @Videotron If your phone network is still working: You can access the internet if you change your DNS to 8.8.8.8 or 8.8.4.4. Videotron's DNS servers are completely down. Go to your Network Properties, then select TCP/IPv4 and click on Properties, you'll see the DNS options at the bottom.

  • MitchellBundy M. Bundy 🦑🐬 (@MitchellBundy) reported

    Apparently Videotron's Helix service is locked to their DNS servers and users can't change them. Can anyone confirm? That's pretty bad.

  • SamNoailles Sam (@SamNoailles) reported

    @_dootdoot That boy be like: the problem with videotron!! ✨ (a thread)

  • EllienoreB Ellienore Bradley (@EllienoreB) reported

    @Videotron It's a DNS issue. Change your DNS to another one (google's by example 8.8.8.8)

  • PoutineSuplex 💪Spicy Old Hag🌶 (@PoutineSuplex) reported

    @Videotron Fix yo ****.

  • sival84 Simon Vallée (@sival84) reported

    @danielgold1 @GadSaad @Videotron Even the mobile network is down. Yet Twitter still works. I can't make heads or tails of this.

  • maria32923572 maria (@maria32923572) reported

    @Videotron great job videotron you dont only have crap internet but there’s not much more to say about your customer service! Not 1 # working !! Let’s see what you will do regarding our invoices!!

  • AlexKozina Kozibear (@AlexKozina) reported

    Videotron’s wifi network is on the fritz, so tonight’s stream might be delayed by a skosh. Please stand by!

  • Diamond_Stock DiamondStocks (@Diamond_Stock) reported

    @Godin22joe @JokeSins @Videotron Same boat. I'm in MTL and the website and phone line is down. No connection.