Vidéotron outages and service status in Brossard, Quebec

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Vidéotron generated 2 outage signals in the last 24 hours around Brossard, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 25, 3:18 PM EDT.

Internet (81%)
Wi-fi (13%)
TV (6%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Brossard, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brossard, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Brossard	Baseline
Apr 24, 6:00 PM EDT	0	0	0
Apr 24, 6:20 PM EDT	0	0	0
Apr 24, 6:40 PM EDT	0	0	0
Apr 24, 7:00 PM EDT	0	0	0
Apr 24, 7:20 PM EDT	0	0	0
Apr 24, 7:40 PM EDT	0	0	0
Apr 24, 8:00 PM EDT	0	0	0
Apr 24, 8:20 PM EDT	0	0	0
Apr 24, 8:40 PM EDT	0	0	0
Apr 24, 9:00 PM EDT	0	0	0
Apr 24, 9:20 PM EDT	0	0	0
Apr 24, 9:40 PM EDT	0	0	0
Apr 24, 10:00 PM EDT	0	0	0
Apr 24, 10:20 PM EDT	0	0	0
Apr 24, 10:40 PM EDT	0	0	0
Apr 24, 11:00 PM EDT	0	0	0
Apr 24, 11:20 PM EDT	0	0	0
Apr 24, 11:40 PM EDT	0	0	0
Apr 25, 12:00 AM EDT	0	0	0
Apr 25, 12:20 AM EDT	0	0	0
Apr 25, 12:40 AM EDT	0	0	0
Apr 25, 1:00 AM EDT	0	0	0
Apr 25, 1:20 AM EDT	0	0	0
Apr 25, 1:40 AM EDT	0	0	0
Apr 25, 2:00 AM EDT	0	0	0
Apr 25, 2:20 AM EDT	0	0	0
Apr 25, 2:40 AM EDT	0	0	0
Apr 25, 3:00 AM EDT	0	0	0
Apr 25, 3:20 AM EDT	0	0	0
Apr 25, 3:40 AM EDT	0	0	0
Apr 25, 4:00 AM EDT	0	0	0
Apr 25, 4:20 AM EDT	0	0	0
Apr 25, 4:40 AM EDT	0	0	0
Apr 25, 5:00 AM EDT	0	0	0
Apr 25, 5:20 AM EDT	0	0	0
Apr 25, 5:40 AM EDT	0	0	0
Apr 25, 6:00 AM EDT	0	0	0
Apr 25, 6:20 AM EDT	0	0	0
Apr 25, 6:40 AM EDT	0	0	0
Apr 25, 7:00 AM EDT	0	0	0
Apr 25, 7:20 AM EDT	0	0	0
Apr 25, 7:40 AM EDT	0	0	0
Apr 25, 8:00 AM EDT	0	0	0
Apr 25, 8:20 AM EDT	0	0	0
Apr 25, 8:40 AM EDT	0	0	0
Apr 25, 9:00 AM EDT	0	0	0
Apr 25, 9:20 AM EDT	0	0	0
Apr 25, 9:40 AM EDT	0	0	0
Apr 25, 10:00 AM EDT	0	0	0
Apr 25, 10:20 AM EDT	0	0	0
Apr 25, 10:40 AM EDT	0	0	0
Apr 25, 11:00 AM EDT	0	0	0
Apr 25, 11:20 AM EDT	0	0	0
Apr 25, 11:40 AM EDT	0	0	0
Apr 25, 12:00 PM EDT	0	0	0
Apr 25, 12:20 PM EDT	0	0	0
Apr 25, 12:40 PM EDT	0	0	0
Apr 25, 1:00 PM EDT	0	0	0
Apr 25, 1:20 PM EDT	0	0	0
Apr 25, 1:40 PM EDT	0	0	0
Apr 25, 2:00 PM EDT	0	0	0
Apr 25, 2:20 PM EDT	0	0	0
Apr 25, 2:40 PM EDT	0	0	0
Apr 25, 3:00 PM EDT	0	0	0
Apr 25, 3:20 PM EDT	0	0	0
Apr 25, 3:40 PM EDT	0	0	0
Apr 25, 4:00 PM EDT	0	0	0
Apr 25, 4:20 PM EDT	0	0	0
Apr 25, 4:40 PM EDT	0	0	0
Apr 25, 5:00 PM EDT	0	0	0
Apr 25, 5:20 PM EDT	0	0	0
Apr 25, 5:40 PM EDT	0	0	0
Apr 25, 6:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brossard, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, and La Prairie.

City	Problem Type	Report Time
Montréal	Internet	3 hours ago
Montréal	Internet	7 hours ago
Montréal	TV	7 days ago
Montréal	Wi-fi	8 days ago
Montréal	Internet	8 days ago
Montréal	Internet	9 days ago

Nearby cities with recent reports

Montréal

2 recent signals

3 hours ago

Community Discussion

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Vidéotron Issues Reports Near Brossard, Quebec

Latest outage, problems and issue reports in Brossard and nearby locations:

jyseerys (@jayseereyes) reported 44 seconds ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Kristian Gravenor (@CoolopolisMTL) reported 2 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Cee (@CeeFor) reported 3 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
jyseerys (@jayseereyes) reported 5 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Issa Sissoko (@IssaCheckmate) reported 7 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Richard E Flanagan (@phosfiend) reported 8 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
martin lutteral 🇨🇦 (@mlutteral) reported 9 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Dan Carnelly (@dancarnelly) reported 10 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Nick Chrysanthakopoulos (@NickChrysantha1) reported 16 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
martin lutteral 🇨🇦 (@mlutteral) reported 19 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
martin lutteral 🇨🇦 (@mlutteral) reported 19 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Bitten Pnpple 🍍 (@EL_Loso) reported 20 minutes ago from Longueuil, Quebec
I hope Videotron fix my home internet ASAP
Droussy 🎙🔥 (@DroussyBabe) reported 25 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 26 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Katelyn Thomas (@katelynvthomas) reported 32 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
Issa Sissoko (@IssaCheckmate) reported 34 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
m@rie (@mtn_carnet) reported 39 minutes ago from Montréal, Quebec
@Videotron Service internet.
Felipe PJ (@fjvost) reported 56 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
khai (@sumtimw0ng) reported 56 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
Elephant Stone (@ElephantStoneHQ) reported 57 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Morin (@MorinLoL1) reported 8 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
Detlef (@Detlef) reported 8 minutes ago
@Videotron Hey @Videotron, April 11th and still no Helix service. What's up? Give me some news.
Commissioner Miner (@fanCRTCProfling) reported 10 minutes ago
There are still no #CRTC outage reports from the ice storm that knocked comm's out for: -Videotron -Rogers -Freedom (which also negated French service during the outage) -Flanker brands -Resellers/wholesalers (Storm Internet aside)
Morin (@MorinLoL1) reported 15 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
James Somaeck (@somaeck) reported 15 minutes ago
The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9
Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 18 minutes ago
please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!
J (@jesshabs) reported 21 minutes ago
Is anyone else having issues with Videotron home internet? For a few days now I've been losing internet connection multiple times a day for 20-30 minutes at a time.. @Videotron
irønic (@mortendedans) reported 28 minutes ago
@shawn_elbaz @0xIlyy Fizz uses videotron's network, it's not true FTTH
Scale (@alliareault) reported 29 minutes ago
@PringleJosh Hi. I'm a resident tenant at AGORA. Internet/tv included in rent signed LEASE- WAS NEVER DONE= NO INTERNET SINCE JULY 2024. Centurion my landlord/owner facilitator of internet/tv corporative account Vidéotron monopoly provider- ony only authotized by CRTC- no personal interbet/tv accounts TAL ruled against me told me I have to appeal. I am to Cour Supérieur du Québec for punitive damages, stress & compensation due to loss of income vs Centurion & Vidéotron who colluded fraudulently vs me & my son to TAL. I'm on disability broke my neck in 1999 an ARTIST I CAN'T TEACH OR SELL ART. We must go public. Help me make this happen.
Geeno (@Geeno262) reported 29 minutes ago
@AmazingZoltan try videotron i found i get great customer service