Vidéotron Outage Report in Brossard, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Brossard, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brossard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (70%)
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Wi-fi (10%)
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Total Blackout (8%)
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TV (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Brossard, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, Castle Gardens, Hampstead, Laval, Greenfield Park, Mont-Royal and Saint-Jean-sur-Richelieu.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Wi-fi | |
| Longueuil |
Internet | |
| Montréal |
Internet | |
| Montréal |
Phone | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Brossard, Québec
Latest outage, problems and issue reports in Brossard and nearby locations:
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KitEdotca
(@KittEdotca) reported
from
Westmount, Québec
@Videotron so, erm, you’re internet is down?
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
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DARRELL
(@darealityy) reported
from
Brossard, Québec
@NobuBergy @Videotron Damn times are hard out here!
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Khai. 💉💉 💉 😷
(@sumtimw0ng) reported
from
Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
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Juliana C 🏳️🌈
(@juycer) reported
from
Longueuil, Québec
Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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Brommelier
(@jonjerkone) reported
from
Westmount, Québec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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Richard E Flanagan
(@phosfiend) reported
from
Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Kristian Gravenor
(@CoolopolisMTL) reported
from
Montréal, Québec
@videotron no internet here at my home in NDG. Please fix
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Szirmay
(@MSzirmay) reported
@Videotron can I please get some service? I was lied to by your sales and now for two lines, im being charged 1111.17$🤮🤮
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jordan updates!
(@nicejewishgoy) reported
pov: ur a videotron customer service rep explaining to me why my bill has gone up 17$ since november for no reason.
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Commissioner Miner
(@fanCRTCProfling) reported
@Videotron @mayq2012 Basically what videotron just said here is that the poor working people not privileged with being able to work from home will subsidize those who are working from home. This is pretty bad.
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Eric Shenfield
(@shennyboy) reported
So @Videotron lures me into DMs to try and deal with the situation and here’s what happened (they can’t change my service address).
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Stephan
(@StephanKaz) reported
@Videotron hello. I am trying to watch TV on the app on my tablet. I am able to do it on my phone and computer. The Lenovo tablet says that it is not HDCP compliant. Can you help?
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Télécino
(@andrerochon) reported
@Videotron again, internet down... middle of the Hab’s game... not good
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Naturist David
(@DaveTheNaturist) reported
@virginmedia We simply wanted to cancel 1 TiVo box but saving was only £4 per month! So we decided to cancel everything except BB but we would still be paying MORE than new customers despite being with Virgin since day1; Videotron > NTL > Virgin; 30 years loyalty not rewarded.
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Commissioner Miner
(@fanCRTCProfling) reported
@Videotron @GretaLemieux9 "Developing new technologies" You get very generous R&D tax credits for that. It's not for people to fund your R&D. Poor excuse.
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Greta Lemieux
(@GretaLemieux9) reported
@Videotron @ann_lemieux Many people have not been working since April 2020, then VIDEOTRON sends notice of an increase. Talk about kicking us while we're down.
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BRING RAP MONSTER BACK - STREAM MMMH
(@isaiah_borges) reported
@Off_ChrisTyson @Videotron because it is physically damaged. the videotron device protection’s only moment where you don’t pay the deductible is when your device is malfunctioning without any physical damage. all other type of claims requires a deductible