Vidéotron outages and service status in Brossard, Quebec

Problems in the last 24 hours in Brossard, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brossard, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brossard, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Longueuil.

City	Problem Type	Report Time
Montréal	E-mail	3 hours ago
Montréal	Internet	16 hours ago
Montréal	Wi-fi	21 hours ago
Montréal	Internet	2 days ago
Montréal	TV	3 days ago
Montréal	E-mail	3 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Brossard, Quebec

Latest outage, problems and issue reports in Brossard and nearby locations:

• 
  Kathy M (@kathym425) reported 4 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  Juliana C 🏳️‍🌈 (@juycer) reported 7 minutes ago from Longueuil, Quebec

  Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

• 
  Amanda (@wild_one1998) reported 13 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  Ahsan. (@Iqballer69) reported 16 minutes ago from Montréal, Quebec

  @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

• 
  DARRELL (@darealityy) reported 18 minutes ago from Brossard, Quebec

  @NobuBergy @Videotron Damn times are hard out here!

• 
  Jaaaaaayyyyy (@zerojay) reported 19 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  Issa Sissoko (@IssaCheckmate) reported 23 minutes ago from Montréal, Quebec

  @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

• 
  Katelyn Thomas (@katelynvthomas) reported 29 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 32 minutes ago from Montréal, Quebec

  @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

• 
  m@rie (@mtn_carnet) reported 33 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  Kristian Gravenor (@CoolopolisMTL) reported 33 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  jyseerys (@jayseereyes) reported 37 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  Brommelier (@jonjerkone) reported 37 minutes ago from Westmount, Quebec

  When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

• 
  Beth W (@bunnyette) reported 40 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 41 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 50 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  KitEdotca (@KittEdotca) reported 51 minutes ago from Westmount, Quebec

  @Videotron so, erm, you’re internet is down?

• 
  Jaaaaaayyyyy (@zerojay) reported 54 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  Felipe PJ (@fjvost) reported 55 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  sbg4evr (@sbg4evr) reported 60 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dwayne Winseck (@mediamorphis) reported 48 seconds ago

  @Bryson_M @BenKlass @MersereauMichel +1 to this pt. The Tribunal put great weight on how competitive backhaul markets were & how that would underpin the success of Videotron as a replacement for Freedom Mobile & even as a new rival for bundled ISP & TV services. All w/ no public data to support the claim.

• 
  ʀᴇɪ ᴏᴊᴏᴜ-ꜱᴀᴍᴀ ⚝ #OCTOVIER (@xavireii) reported 1 minute ago

  @moonchaserA REAL!! if i had enough money.... damn i cant imagine myself buying all his merch & making some led videotron project 4 him all over the country.. all my money would literally gone 4 him & i wont regret 😭

• 
  Morin (@MorinLoL1) reported 5 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Morin (@MorinLoL1) reported 6 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Commissioner Miner (@fanCRTCProfling) reported 6 minutes ago

  @BigBadJuan They want to charge for a service that was not &could not be delivered. There are still no reports from: -Videotron -Rogers -Freedom -Flanker brands -Resellers/wholesalers (Storm Internet aside)

• 
  Mr. FrozenToast (@Rafi_Farkas) reported 7 minutes ago

  @Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?

• 
  Panda🌻 (@takarajewels) reported 8 minutes ago

  Ya’ll I rarely tweet about companies online but I just feel a simpler option could be easily made available. Videotron has that option. Bell, you can do it too. I believe in you. Please fix this problem. It’s annoying and makes me want to just get rid of the TV option entirely.

• 
  Amelie Leah (@melievisuals) reported 9 minutes ago

  Anyone else with Videotron/Helix having issues?

• 
  Avanos 🇨🇦⚜️ (@Avanosss) reported 12 minutes ago

  @PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!

• 
  Francis Taquin (@FrancisTaquin1) reported 13 minutes ago

  " Videotron warns: “When 3G is shut down, you will no longer be able to call 911 if you use a mobile phone or a SIM card that is not VoLTE compatible. This is already the case when you are travelling in the United States.” How to check your phone Freedom Mobile recommends dialing #TEST (#8378). If the call goes through, your phone is VoLTE-ready. If it doesn’t, you’ll need a newer phone and SIM card to stay connected. "