Vidéotron outages and service status in Brossard, Quebec
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Full Outage Map
- Vidéotron generated 0 outage signals in the last 24 hours around Brossard, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 18, 4:48 PM EDT.
- Internet (71%)
- Total Blackout (14%)
- Wi-fi (10%)
- TV (5%)
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Brossard, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brossard, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brossard, Quebec
The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, and La Prairie.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
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TV | 3 days ago |
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Montréal
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Wi-fi | 4 days ago |
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Montréal
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Internet | 4 days ago |
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Montréal
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Internet | 5 days ago |
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Montréal
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Internet | 5 days ago |
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Montréal
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Internet | 5 days ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
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Vidéotron Issues Reports Near Brossard, Quebec
Latest outage, problems and issue reports in Brossard and nearby locations:
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sbg4evr (@sbg4evr) reported from Montréal, Quebec@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, QuebecFix this **** Now !! @Videotron #enjeuxmajeurs
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Beth W (@bunnyette) reported from Montréal, Quebec@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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jyseerys (@jayseereyes) reported from Montréal, Quebec@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
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David MacIntyre (@dave_mac609) reported from Montréal, Quebec@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
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Katelyn Thomas (@katelynvthomas) reported from Westmount, QuebecI am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
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Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, QuebecGreat. Videotron seems to be unstable. 3rd time losing connection today 🤌
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Ahsan. (@Iqballer69) reported from Montréal, Quebec@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Juliana C 🏳️🌈 (@juycer) reported from Longueuil, QuebecBesides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.
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jyseerys (@jayseereyes) reported from Montréal, Quebec@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
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DARRELL (@darealityy) reported from Brossard, Quebec@NobuBergy @Videotron Damn times are hard out here!
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Kathy M (@kathym425) reported from Montréal, Quebec@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Sean Lloyd (@SeanLloyd93) reported from Montréal, Quebec@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Richard E Flanagan (@phosfiend) reported from Montréal, Quebec@Videotron internet seems to be down for folks in Hudson/St lazare
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KitEdotca (@KittEdotca) reported from Westmount, Quebec@Videotron so, erm, you’re internet is down?
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Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, QuebecI hope Videotron fix my home internet ASAP
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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James Somaeck (@somaeck) reportedTo end this thread, I'd ask @Videotron: 1) Is there a plan to implement #eSim? Don't simply say it's not available -- we know that! The question is whether there is a plan? 2) If "yes" to #1, what is the timeline to rollout? Saying it's a "non-issue" just doesn't cut it. 9/9
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Detlef (@Detlef) reported@Videotron Hey @Videotron, April 11th and still no Helix service. What's up? Give me some news.
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Bleak5170 (@Bleak5170) reported@troybeno @Videotron Day 6 here. I don't even bother calling as it's clear they have no clue when it will be back. I understand there was a storm and all, but for it the issue to persist this long is ridiculous. I'm switching to Bell as soon as I can get someone on the phone to cancel.
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🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
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Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported@FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.
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Francis Taquin (@FrancisTaquin1) reported" With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "
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Scale (@alliareault) reported@MarkJCarney @francoislegault Vidéotron isn't providing nor is Centrurion facilitating internet that's incl in rent re my lease. Agora 15 minute city. I haven't had internet since Nov 24. I'm a tenant. Also I want to build underground greenhouse network Hearth Systems: goods. Independent regulatory mechanism.
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corteo (@CorteoNft) reportedHey @Videotron - we're on day three of intermittent wifi issues now. Expect today, it's impacting my work. Can we expect this to be solved? This really isn't acceptable.
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Emanuel Farias (@emanuel_farias9) reported@eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.
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Ann 🇨🇦 (@Annwatson29) reported@Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.