Vidéotron outages and service status in Brossard, Quebec

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Vidéotron generated 3 outage signals in the last 24 hours around Brossard, including 3 direct reports.
The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
The most recent signal from this area was received Apr 16, 9:48 AM EDT.

Internet (80%)
Total Blackout (15%)
Wi-fi (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Brossard, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brossard, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Brossard	Baseline
Apr 16, 1:00 AM EDT	0	0	0
Apr 16, 1:20 AM EDT	0	0	0
Apr 16, 1:40 AM EDT	0	0	0
Apr 16, 2:00 AM EDT	0	0	0
Apr 16, 2:20 AM EDT	0	0	0
Apr 16, 2:40 AM EDT	0	0	0
Apr 16, 3:00 AM EDT	0	0	0
Apr 16, 3:20 AM EDT	0	0	0
Apr 16, 3:40 AM EDT	0	0	0
Apr 16, 4:00 AM EDT	0	0	0
Apr 16, 4:20 AM EDT	0	0	0
Apr 16, 4:40 AM EDT	0	0	0
Apr 16, 5:00 AM EDT	0	0	0
Apr 16, 5:20 AM EDT	0	0	0
Apr 16, 5:40 AM EDT	0	0	0
Apr 16, 6:00 AM EDT	0	0	0
Apr 16, 6:20 AM EDT	0	0	0
Apr 16, 6:40 AM EDT	0	0	0
Apr 16, 7:00 AM EDT	0	0	0
Apr 16, 7:20 AM EDT	0	0	0
Apr 16, 7:40 AM EDT	0	0	0
Apr 16, 8:00 AM EDT	0	0	0
Apr 16, 8:20 AM EDT	0	0	0
Apr 16, 8:40 AM EDT	0	0	0
Apr 16, 9:00 AM EDT	0	0	0
Apr 16, 9:20 AM EDT	0	0	0
Apr 16, 9:40 AM EDT	0	0	0
Apr 16, 10:00 AM EDT	0	0	0
Apr 16, 10:20 AM EDT	0	0	0
Apr 16, 10:40 AM EDT	0	0	0
Apr 16, 11:00 AM EDT	0	0	0
Apr 16, 11:20 AM EDT	0	0	0
Apr 16, 11:40 AM EDT	0	0	0
Apr 16, 12:00 PM EDT	0	0	0
Apr 16, 12:20 PM EDT	0	0	0
Apr 16, 12:40 PM EDT	0	0	0
Apr 16, 1:00 PM EDT	0	0	0
Apr 16, 1:20 PM EDT	0	0	0
Apr 16, 1:40 PM EDT	0	0	0
Apr 16, 2:00 PM EDT	0	0	0
Apr 16, 2:20 PM EDT	0	0	0
Apr 16, 2:40 PM EDT	0	0	0
Apr 16, 3:00 PM EDT	0	0	0
Apr 16, 3:20 PM EDT	0	0	0
Apr 16, 3:40 PM EDT	0	0	0
Apr 16, 4:00 PM EDT	0	0	0
Apr 16, 4:20 PM EDT	0	0	0
Apr 16, 4:40 PM EDT	0	0	0
Apr 16, 5:00 PM EDT	0	0	0
Apr 16, 5:20 PM EDT	0	0	0
Apr 16, 5:40 PM EDT	0	0	0
Apr 16, 6:00 PM EDT	0	0	0
Apr 16, 6:20 PM EDT	0	0	0
Apr 16, 6:40 PM EDT	0	0	0
Apr 16, 7:00 PM EDT	0	0	0
Apr 16, 7:20 PM EDT	0	0	0
Apr 16, 7:40 PM EDT	0	0	0
Apr 16, 8:00 PM EDT	0	0	0
Apr 16, 8:20 PM EDT	0	0	0
Apr 16, 8:40 PM EDT	0	0	0
Apr 16, 9:00 PM EDT	0	0	0
Apr 16, 9:20 PM EDT	0	0	0
Apr 16, 9:40 PM EDT	0	0	0
Apr 16, 10:00 PM EDT	0	0	0
Apr 16, 10:20 PM EDT	0	0	0
Apr 16, 10:40 PM EDT	0	0	0
Apr 16, 11:00 PM EDT	0	0	0
Apr 16, 11:20 PM EDT	0	0	0
Apr 16, 11:40 PM EDT	0	0	0
Apr 17, 12:00 AM EDT	0	0	0
Apr 17, 12:20 AM EDT	0	0	0
Apr 17, 12:40 AM EDT	0	0	0
Apr 17, 1:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brossard, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, and La Prairie.

City	Problem Type	Report Time
Montréal	Internet	15 hours ago
Montréal	Internet	16 hours ago
Montréal	Internet	18 hours ago
Montréal	Internet	2 days ago
Montréal	Internet	7 days ago
Montréal	Internet	7 days ago

Nearby cities with recent reports

Montréal

4 recent signals

15 hours ago

Community Discussion

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Vidéotron Issues Reports Near Brossard, Quebec

Latest outage, problems and issue reports in Brossard and nearby locations:

David MacIntyre (@dave_mac609) reported 3 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 3 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Dan Carnelly (@dancarnelly) reported 12 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Cee (@CeeFor) reported 18 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
m@rie (@mtn_carnet) reported 19 minutes ago from Montréal, Quebec
@Videotron Service internet.
Nick Chrysanthakopoulos (@NickChrysantha1) reported 20 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Issa Sissoko (@IssaCheckmate) reported 20 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
martin lutteral 🇨🇦 (@mlutteral) reported 24 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
sbg4evr (@sbg4evr) reported 26 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Issa Sissoko (@IssaCheckmate) reported 26 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Beth W (@bunnyette) reported 29 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
Sean Lloyd (@SeanLloyd93) reported 31 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
KitEdotca (@KittEdotca) reported 35 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
khai (@sumtimw0ng) reported 36 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
Kathy M (@kathym425) reported 41 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Juliana C 🏳️‍🌈 (@juycer) reported 43 minutes ago from Longueuil, Quebec
Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.
Kathy M (@kathym425) reported 43 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
Katelyn Thomas (@katelynvthomas) reported 54 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
DARRELL (@darealityy) reported 57 minutes ago from Brossard, Quebec
@NobuBergy @Videotron Damn times are hard out here!
Kristian Gravenor (@CoolopolisMTL) reported 60 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Marie-France Omananda Naomi CastroVelascoContreras (@NaomiCastroVCC) reported 4 minutes ago
-Bell Canada, Telus, Videotron, other "service" providers... -... -Their employ"ees" unlawfully, to the point of criminal offence, stalk their companies customers, clients, mostly using male technicians... -The female emplo"yees" mostly work with them from the call centers. -...
HammerofSparx (@KevinAn45942701) reported 4 minutes ago
@DouglasPollitt While I 💯 agree there is a ton of anti-competition stuff, I haven’t been able pin down what says they HAVE TO report scores. Does CBC? Local news? Do newspapers? (it bugs me that OS didn’t prove their case by getting on Cogeco, SaskTel, Videotron etc. Would’ve been faster)
Commissioner Miner (@fanCRTCProfling) reported 5 minutes ago
Still no #CRTC outage reports from: -Videotron -Rogers -Wholesale/resale (Storm Internet aside) -Freedom mobile (which also couldn't provide french service during the outage).
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 7 minutes ago
@troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled
🍉 Katz | VGen Artist (@creameowlatte) reported 9 minutes ago
my delulu eyes thought it was oscar piastri posing in front of the giant jeans and there was kookie on the videotron behind them all HELP-
François Bousquet (@Bousquetteries) reported 10 minutes ago
@Videotron Honestly if your plan is to work on the network starting at 9:30PM, you could at least have the decency to apologize to your customers before doing it!
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 11 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
David Labelle (@DavidLabelle3) reported 11 minutes ago
@koodo No issue with Fizz (Videotron)
Commissioner Miner (@fanCRTCProfling) reported 14 minutes ago
Bell, Telus, Videotron, Cogeco, Eastlink & SaskTel filed a joint #CRTC R&V: Part 1 Application for the Review and Variance of Telecom Decision CRTC 2025225, Mandatory Notification and Reporting of Major Telecommunications Service Outages
Averwing Entertainment (@AverwingTTV) reported 16 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭