Vidéotron

Vidéotron Outage Report in Saint-Lin-Laurentides, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Lin-Laurentides, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Lin-Laurentides and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Lin-Laurentides, Lanaudière, Québec 12/16/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saint-Lin-Laurentides, Lanaudière, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme and Terrebonne.

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City Problem Type Report Time
CanadaSaint-Jérôme Internet
CanadaTerrebonne Internet
CanadaSaint-Jérôme Internet
CanadaSaint-Jérôme TV
CanadaTerrebonne Internet
CanadaTerrebonne Internet

Community Discussion

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Vidéotron Issues Reports Near Saint-Lin-Laurentides, Québec

Latest outage, problems and issue reports in Saint-Lin-Laurentides and nearby locations:

  • danmac40 Daniel McMahon (@danmac40) reported from Mascouche, Québec

    @Videotron what’s going on no service on helix

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • DevakiGroulx Devaki Groulx (@DevakiGroulx) reported

    @zerojay @Videotron Yes. Contacted them hours ago -outage in the area. Still not in :-(

  • mke1138 Mike (@mke1138) reported

    Another Sunday, another @Videotron failure. Can’t even watch @OFF_TLMEP without it pixelating into Lego blocks. If this keeps up we’re just going to switch to @Bell. They might be evil but they can keep their service running.

  • Vee__Writes Mrs. Larmond (@Vee__Writes) reported

    @Videotron defunct can only file complaint because they cannot sue. They have no money. They are in chapter seven bankruptcy. Laugh & carry on 🥂

  • jcorsetto73 corsi (@jcorsetto73) reported

    @Videotron ....client still waiting for invoice to be fixed correctly. I was told a few weeks ago "you dont seem to understand sir, the issue is fixed and will appear next bill". Well guess what i DO understand the problem and its videotron that doesnt seem to understand.

  • lefarfadet1609 mathieu martel (@lefarfadet1609) reported

    @FirzanaSadik @Videotron @BTCollation Still no service?

  • AdamSavage79 Dr Who (@AdamSavage79) reported

    @Videotron Tried that. You ignored me. Complaint form/email/link please.

  • booshwacked 🍁Booshwacked (@booshwacked) reported

    @Videotron Verifying it is not the issue, I can confirm the quality of the connection is awful. Been like this since we switched to Helix.

  • LouiseCondy Condy (@LouiseCondy) reported

    @Grumpy_grrrrrrr Not working? I fully expect not to have service tomorrow with videotron helix

  • cathuniverse Cath. (@cathuniverse) reported

    @Videotron is your Helix account portal down or something? I'm not getting through on my phone or computer and I need to pay my bill.

  • fagstein Steve Faguy (@fagstein) reported

    I regret to inform you that there is yet another #CRTC dispute between Bell and Quebecor. Bell has filed a complaint about Vrai, Quebecor’s reality TV streaming service, saying the version offered to non-Videotron subscribers is of poorer quality and twice the price.