Vidéotron

Vidéotron Outage Report in Saint-Lin-Laurentides, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Lin-Laurentides, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Lin-Laurentides and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Lin-Laurentides, Lanaudière, Québec 09/16/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saint-Lin-Laurentides, Lanaudière, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.

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City Problem Type Report Time
CanadaSaint-Jérôme TV
CanadaTerrebonne Internet
CanadaTerrebonne Internet
CanadaTerrebonne E-mail
CanadaMascouche TV
CanadaTerrebonne TV

Community Discussion

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Vidéotron Issues Reports Near Saint-Lin-Laurentides, Québec

Latest outage, problems and issue reports in Saint-Lin-Laurentides and nearby locations:

  • danmac40 Daniel McMahon (@danmac40) reported from Mascouche, Québec

    @Videotron what’s going on no service on helix

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • reneeyoxon René Yoxon (they/them) ♿️ (@reneeyoxon) reported

    Probably gonna leave @fizz_ca in the new year because the internet service has been so unreliable this year. Can anyone in Montreal recommend an alternative? I picked Fizz because it was budget friendly but maybe I should go back to @Videotron...

  • moviesbbq Al (@moviesbbq) reported from Ottawa, Ontario

    @Videotron when will you support esims?

  • NabilaOubouchou Nabila Oubouchou (@NabilaOubouchou) reported

    @Videotron what is this #helix system always down, i am frustrated to be charged after canceling my subscription and you call you are told that the #helix system is down we can do nothing

  • quaid_jennifer Jennifer Quaid (@quaid_jennifer) reported

    Would not Videotron face same issue? Counsel: no, because Videotron will upgrade the Freedom network (Freedom has always been behind) so it can compete with the current successful incumbents. (Q from me: if Freedom customers are budget customers, where will they get service?)

  • vladcatrinescu Vlad Catrinescu (@vladcatrinescu) reported

    Hey @Videotron - Internet down for the past 30 minutes? Any general outage?

  • channel_clear ClearChannel (@channel_clear) reported

    @Tom_M67 @CTVMontreal Pay it back through the Bank, that way you have 3rd party proof. I pay Fido, Hydro, Videotron or whoever through my Bank, never directly. You can always count on someone at these places screwing up with your payment & it ends up in another dept. with no internal communication.

  • MatthewSBritton Matt Britton 13-11-2 (@MatthewSBritton) reported

    @manofbird I was on the phone with Videotron. Got a "Don't worry about it bro, it happens" when I was forced to make a payment arrangement. Bro? I guess times have changed. Im used to hearing a more "I dont give a **** about your problems" tone from them.

  • webnatu webnatu (@webnatu) reported

    Dude! Honestly videotron helix tv yesterday bugged the entire Argentina vs Croatia match. Missed the penalty kick from Messi and today they send me an email saying there’s a fees increase. Lol talk about bad timing videotron. This is one piss off latina now. #Quebec

  • PATTRIXGG PAT-TRIX (@PATTRIXGG) reported

    @Videotron I love getting 90mbps instead of 450 and being unable to reach customer service :)

  • yuvn6711 yu hang (@yuvn6711) reported

    @TELUSsupport Can you help me to transfer my number from videotron to telus? I called your service center and went to a store to get help, no one knows how.