Vidéotron

Vidéotron Outage Report in Saint-Lin-Laurentides, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Lin-Laurentides, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Lin-Laurentides and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Lin-Laurentides, Lanaudière, Québec 03/18/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint-Lin-Laurentides, Lanaudière, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.

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City Problem Type Report Time
CanadaSaint-Jérôme Wi-fi
CanadaSaint-Jérôme Internet
CanadaTerrebonne Internet
CanadaSaint-Jérôme Internet
CanadaSaint-Jérôme TV
CanadaTerrebonne Internet

Community Discussion

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Vidéotron Issues Reports Near Saint-Lin-Laurentides, Québec

Latest outage, problems and issue reports in Saint-Lin-Laurentides and nearby locations:

  • danmac40 Daniel McMahon (@danmac40) reported from Mascouche, Québec

    @Videotron what’s going on no service on helix

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • LPizzuco Liborio Pizzuco (@LPizzuco) reported

    @Videotron hi there … I know the network was down earlier. But now it’s back but many of my channels on the TV network are not working. Is it normal?

  • rlt_carlos 💜 (@rlt_carlos) reported

    @Bell_Support your internet ******* sucks in quebec right now, videotron is a 100x better

  • ThisIsLeonSean Leon Sean (@ThisIsLeonSean) reported

    @Videotron We are already stuck home. Bad time for Helix to go down.

  • Julien_Lavigne1 Julien Lavigne (@Julien_Lavigne1) reported

    @Videotron After only 60 days of service, I want to downgrade my TV package. But am told I will lose my rebate and the bill will be more? And since you don't rent terminals, I would need to pay off 22 months if I cancel TV? You pushed me into a corner! #fail #terrible #videotron

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron internet down yet in Saint-Laurent. Third time in less than a week.

  • GaetanoTermin19 Gaetano Termini (@GaetanoTermin19) reported

    @Videotron How much longer before you fix the problem

  • allen_arany Allen Arany (@allen_arany) reported

    @Videotron - I called to put services on vacation mode and keep my internet running. The agent told me it was no problem. The next day no services work. I spend 1.5hrs on phone. Today you suspended my services. You charge me 50$. I have to wait until tomorrow. Horrible service!

  • ACarlomusto angie tarantini (@ACarlomusto) reported

    @Videotron we are having trouble with internet connection in Rivières des Prairies Montreal no internet connection! Will this be resolved soon?

  • SXGlory Sam Glory (@SXGlory) reported

    @Videotron The support section had been beyond useless. There is nothing about the specific issue I am having. Is your management specifically issuing you instructions that's wasting customer time? I'd appreciate if you can provide more information on the outage and it's impact and time.

  • FernandezInk Ruth Fernandez (@FernandezInk) reported

    @Videotron after emergency alert tv is not responding. Helix gives message:”This channel is temporarily unavailable. Error: XRe-03137. Please advise.