Vidéotron Outage Report in Saint-Mathias-sur-Richelieu, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Mathias-sur-Richelieu, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Mathias-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Saint-Mathias-sur-Richelieu, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Castle Gardens, Brossard, Saint-Bruno-de-Montarville and Sainte-Julie.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Wi-fi | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Saint-Mathias-sur-Richelieu, Québec
Latest outage, problems and issue reports in Saint-Mathias-sur-Richelieu and nearby locations:
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Ahsan.
(@Iqballer69) reported
from
Montréal, Québec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Amanda
(@wild_one1998) reported
from
Montréal, Québec
@Videotron Both cable boxes in the house went down last night, and are still down now
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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David MacIntyre
(@dave_mac609) reported
from
Montréal, Québec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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MartinV
(@Mart_Madzaw) reported
@HabsOnReddit I was able to watch them all. For some unknown reason, I never get blackouts from sportsnet. (Gatineau, Qc, Videotron)..
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Tim moe ⚡️🦈
(@savage_sultin) reported
@PHNX_Coyotes Embarrassing is an understatement. The Videotron Centre has lots of space @AZCoyotesPR the @NHL would never allow this in Canada especially if it was one of the poorest teams
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Scott M.
(@apukwa) reported
BTW, when you hear that the Minister says that Videotron will be *required* to hold the licenses for 10 years and that he *expects* prices to come down note those words were chosen deliberately. Required = Actual requirement Expects = Emphatic hope #CRTC #Rogers #Shaw
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Commissioner Miner
(@fanCRTCProfling) reported
@apukwa Yup. Videotron was able to buy spectrum in the area freedom/Shaw-mobile operates because they were selling vpn service or something in Manitoba. Rules are u can't get spectrum w/o facilities. ISED allowed it calling it facilities Was a court fight. Videotron & ISED won.
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wrikent3500
(@wrikent3500) reported
@DewlineO @lachstep @DavidWCochrane That's a non starter issue,Wexit is way more of a threat than Québec seperation because it's just not a thing anymore in Québec plus Videotron is the only company that could have taken over Freedom Mobile in terms of financial and structural costs
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Kamikaze
(@kam1kazeeee) reported
@TSN_Sports @drosennhl Hyping up the most embarrassing situation In all professional sport. Cant believe Winnipeg HAS to sellout or they’re relocated and the Videotron Center is just waiting for a team in Quebec but instead we get to see the yotes play in the worst NHL arena I’ve ever seen in my life
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Manon Lessard
(@Mae149) reported
@noIPv6 @Videotron Right now granted VPN had no issues until it was activated… Plus nobody on large campus here would do such a move and claim « nobody will notice. » I understand we’re stuck with your decision. Don’t think you’d accept it the other way around…
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Dan Separation Anxiety Jette
(@dandycanada) reported
It’s now done, the @Videotron landline account is closed. It’s going to be a lot of work to notify schools, work, doctors, offices, and God knows who else, but I could no longer trust this service.
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CIK Telecom
(@CIK_Telecom) reported
@outagelive We regret to inform you that there is an outage going on in QC area using Videotron Network.
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CircularLogic
(@CircularLogic89) reported
@BenKlass Freedom's plans often appear 'better'. However, their service offering is less. For example, those plans do not have data access Nationwide. Even their Big-Gig plans only have 1 Gb Nationwide. On the other hand, Videotron's full data access appears to be available all over Canada