Vidéotron outages and service status in Saint-Mathias-sur-Richelieu, Quebec

Problems in the last 24 hours in Saint-Mathias-sur-Richelieu, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Mathias-sur-Richelieu, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Saint-Mathias-sur-Richelieu, Quebec

Latest outage, problems and issue reports in Saint-Mathias-sur-Richelieu and nearby locations:

• 
  DARRELL (@darealityy) reported 13 minutes ago from Brossard, Quebec

  @NobuBergy @Videotron Damn times are hard out here!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scale (@alliareault) reported 7 minutes ago

  @GoTalkTruth @Shawnbuckleylaw @nhppa I'm tenant in a 15 min city Agora (also Villa being built) in Gatineau Internet supposed to be incl facilitators a Monopoly Centurion Corporative Account as well as provider Vidéotron They wanted me out I'm poor but potential & value. Never set it up. No internet since Oct.

• 
  Mr. FrozenToast (@Rafi_Farkas) reported 13 minutes ago

  @Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?

• 
  Gさん (@jimmiwilkir) reported 14 minutes ago

  @Lenovo Either Lenovo cloud or someone is hacking into my internet on @Videotron . I moved the bios setting to USB first but network became the top item magically.

• 
  Francis Taquin (@FrancisTaquin1) reported 16 minutes ago

  " Videotron warns: “When 3G is shut down, you will no longer be able to call 911 if you use a mobile phone or a SIM card that is not VoLTE compatible. This is already the case when you are travelling in the United States.” How to check your phone Freedom Mobile recommends dialing #TEST (#8378). If the call goes through, your phone is VoLTE-ready. If it doesn’t, you’ll need a newer phone and SIM card to stay connected. "

• 
  sol🩵 (@sweetkeyos) reported 17 minutes ago

  i don't get mad. i'm FURIOUS!!! this stupid *** mayor keep chopping off trees in exchange of stupid *** videotron!!

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 18 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Black Siri (@ToLoveShay) reported 20 minutes ago

  @Videotron The line disconnects after it tells you the hours that it’s open. Ive done it six times. I say I’m a video customer. I provide my phone number then it tells me the customer service line is is closed, provides me the hours that hangs up.

• 
  Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 21 minutes ago

  @FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 22 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  sLosada (@s_slosada) reported 22 minutes ago

  @Videotron Hi, That's not in my property, I'm only trying to help you. If Videotron wants to get emergency calls and unhappy customers once it breaks, it's your own decision.