Vidéotron outages and service status in Saint-Mathias-sur-Richelieu, Quebec

Problems in the last 24 hours in Saint-Mathias-sur-Richelieu, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Mathias-sur-Richelieu, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Saint-Mathias-sur-Richelieu, Quebec

Latest outage, problems and issue reports in Saint-Mathias-sur-Richelieu and nearby locations:

• 
  DARRELL (@darealityy) reported 11 minutes ago from Brossard, Quebec

  @NobuBergy @Videotron Damn times are hard out here!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kyo 紫咲キョ 💚 👾 🖤 (@Kyorasaki) reported 7 minutes ago

  @Sareniia do you have access to starlink? im with videotron and i'm having consistent problem, i was looking at it lol

• 
  Sean Lloyd (@SeanLloyd93) reported 7 minutes ago

  @Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell

• 
  Scale (@alliareault) reported 7 minutes ago

  @MarkJCarney 15 min city model lacks adequate internal regulatory mechanisms. Vidéotron breaking CRTC & own regs by allowing unauthorized personal internet/tv account at my location Agora /Villa in Gatineau. Centurion failing to uphold its responsibility as service facilitator.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 10 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 10 minutes ago

  please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!

• 
  Paul Nagy (@PaulWNagyJr) reported 11 minutes ago

  @Videotron No problem. I know you were busy. We got it back Tuesday. Thank you. I did use most of my 24 GB of mobile data though... I still have quite a bit of the 20 GB monthly bonus left... but will the data be cut off if I get to the end of that 20 GBs before the cycle finishes on May 6?

• 
  BeegJJ (@BeegJj) reported 13 minutes ago

  Many years ago my bro worked in the technical service for what's now videotron It was awful! One guy called to yell that his cable was out. My bro told him to go to his TV. He said he wasn't home. 🤔 So why did he call? Because a friend nearby had his cable out! Nuts!

• 
  Ann 🇨🇦 (@Annwatson29) reported 13 minutes ago

  @Lucky_NUM13 @Videotron Same here. For SN, TSN not working.

• 
  Scale (@alliareault) reported 15 minutes ago

  Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024

• 
  Daniel (@MTLDaniel) reported 16 minutes ago

  @lumpybag @Videotron You're going to switch to Bell? LOL..I guess you have no clue how bad they are. I left bell 20 years ago...best thing ever! Videotron's customer service is much better, you know, you can also call instead of messaging them on twitter.