Vidéotron outages and service status in Saint-Mathias-sur-Richelieu, Quebec

No problems detected

If you are having issues, please submit a report below.

Vidéotron generated 0 outage signals in the last 24 hours around Saint-Mathias-sur-Richelieu, including 0 direct reports.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Mathias-sur-Richelieu, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Mathias-sur-Richelieu, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 24, 5:00 PM EDT	0	0
Apr 24, 5:20 PM EDT	0	0
Apr 24, 5:40 PM EDT	0	0
Apr 24, 6:00 PM EDT	0	0
Apr 24, 6:20 PM EDT	0	0
Apr 24, 6:40 PM EDT	0	0
Apr 24, 7:00 PM EDT	0	0
Apr 24, 7:20 PM EDT	0	0
Apr 24, 7:40 PM EDT	0	0
Apr 24, 8:00 PM EDT	0	0
Apr 24, 8:20 PM EDT	0	0
Apr 24, 8:40 PM EDT	0	0
Apr 24, 9:00 PM EDT	0	0
Apr 24, 9:20 PM EDT	0	0
Apr 24, 9:40 PM EDT	0	0
Apr 24, 10:00 PM EDT	0	0
Apr 24, 10:20 PM EDT	0	0
Apr 24, 10:40 PM EDT	0	0
Apr 24, 11:00 PM EDT	0	0
Apr 24, 11:20 PM EDT	0	0
Apr 24, 11:40 PM EDT	0	0
Apr 25, 12:00 AM EDT	0	0
Apr 25, 12:20 AM EDT	0	0
Apr 25, 12:40 AM EDT	0	0
Apr 25, 1:00 AM EDT	0	0
Apr 25, 1:20 AM EDT	0	0
Apr 25, 1:40 AM EDT	0	0
Apr 25, 2:00 AM EDT	0	0
Apr 25, 2:20 AM EDT	0	0
Apr 25, 2:40 AM EDT	0	0
Apr 25, 3:00 AM EDT	0	0
Apr 25, 3:20 AM EDT	0	0
Apr 25, 3:40 AM EDT	0	0
Apr 25, 4:00 AM EDT	0	0
Apr 25, 4:20 AM EDT	0	0
Apr 25, 4:40 AM EDT	0	0
Apr 25, 5:00 AM EDT	0	0
Apr 25, 5:20 AM EDT	0	0
Apr 25, 5:40 AM EDT	0	0
Apr 25, 6:00 AM EDT	0	0
Apr 25, 6:20 AM EDT	0	0
Apr 25, 6:40 AM EDT	0	0
Apr 25, 7:00 AM EDT	0	0
Apr 25, 7:20 AM EDT	0	0
Apr 25, 7:40 AM EDT	0	0
Apr 25, 8:00 AM EDT	0	0
Apr 25, 8:20 AM EDT	0	0
Apr 25, 8:40 AM EDT	0	0
Apr 25, 9:00 AM EDT	0	0
Apr 25, 9:20 AM EDT	0	0
Apr 25, 9:40 AM EDT	0	0
Apr 25, 10:00 AM EDT	0	0
Apr 25, 10:20 AM EDT	0	0
Apr 25, 10:40 AM EDT	0	0
Apr 25, 11:00 AM EDT	0	0
Apr 25, 11:20 AM EDT	0	0
Apr 25, 11:40 AM EDT	0	0
Apr 25, 12:00 PM EDT	0	0
Apr 25, 12:20 PM EDT	0	0
Apr 25, 12:40 PM EDT	0	0
Apr 25, 1:00 PM EDT	0	0
Apr 25, 1:20 PM EDT	0	0
Apr 25, 1:40 PM EDT	0	0
Apr 25, 2:00 PM EDT	0	0
Apr 25, 2:20 PM EDT	0	0
Apr 25, 2:40 PM EDT	0	0
Apr 25, 3:00 PM EDT	0	0
Apr 25, 3:20 PM EDT	0	0
Apr 25, 3:40 PM EDT	0	0
Apr 25, 4:00 PM EDT	0	0
Apr 25, 4:20 PM EDT	0	0
Apr 25, 4:40 PM EDT	0	0
Apr 25, 5:00 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint-Mathias-sur-Richelieu, Quebec

The most recent Vidéotron outage reports came from the following cities: Mont-Saint-Grégoire, Saint-Basile-le-Grand, and La Prairie.

City	Problem Type	Report Time
Mont-Saint-Grégoire	Internet	1 month ago
Saint-Basile-le-Grand	Internet	1 month ago
La Prairie	E-mail	1 month ago
La Prairie	Internet	2 months ago
Brossard	Internet	3 months ago
La Prairie	Wi-fi	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Mathias-sur-Richelieu, Quebec

Latest outage, problems and issue reports in Saint-Mathias-sur-Richelieu and nearby locations:

DARRELL (@darealityy) reported 32 minutes ago from Brossard, Quebec
@NobuBergy @Videotron Damn times are hard out here!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Scale (@alliareault) reported 7 minutes ago
@PringleJosh Hi. I'm a resident tenant at AGORA. Internet/tv included in rent signed LEASE- WAS NEVER DONE= NO INTERNET SINCE JULY 2024. Centurion my landlord/owner facilitator of internet/tv corporative account Vidéotron monopoly provider- ony only authotized by CRTC- no personal interbet/tv accounts TAL ruled against me told me I have to appeal. I am to Cour Supérieur du Québec for punitive damages, stress & compensation due to loss of income vs Centurion & Vidéotron who colluded fraudulently vs me & my son to TAL. I'm on disability broke my neck in 1999 an ARTIST I CAN'T TEACH OR SELL ART. We must go public. Help me make this happen.
Amelie Leah (@melievisuals) reported 7 minutes ago
Anyone else with Videotron/Helix having issues?
Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 8 minutes ago
@FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.
Morin (@MorinLoL1) reported 8 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reported 10 minutes ago
Freedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.
Kyo 紫咲キョ 💚 👾 🖤 (@Kyorasaki) reported 12 minutes ago
@Sareniia do you have access to starlink? im with videotron and i'm having consistent problem, i was looking at it lol
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 13 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Morin (@MorinLoL1) reported 14 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
Max (@MightyMax44) reported 14 minutes ago
So I have RDS on my tv with videotron. But when I try to log in the webdiffusion with my RDS account it says I need to pay for rds? What ********?
Crab Navi 🦀 (@ChickenPoutine) reported 17 minutes ago
*Some people would say I never had 18/18 because I don't have the Videotron Centre.