Vidéotron

Vidéotron Outage Report in Saint-Polycarpe, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Polycarpe, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Polycarpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Polycarpe, Montérégie, Québec 03/05/2026 10:05

March 05: Problems at Vidéotron

Vidéotron is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Polycarpe, Québec

Latest outage, problems and issue reports in Saint-Polycarpe and nearby locations:

  • mac_lafon Marc La Fontaine (@mac_lafon) reported from Vaudreuil-Dorion, Québec

    @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MSQUARED2_M2 MIKAËL (@MSQUARED2_M2) reported

    @Videotron My elderly parents have no internet and no phone service in the Montérégie. Is there an ETA as to when the service will be restored.

  • soyirenelevy Irene Levy (@soyirenelevy) reported

    .@Videotron we don't have internet service.... I am calling to technical and customer supoort numbers and they don't seem to work....

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @videotron when will service (helix and illico ) be back on in beauharnois...

  • raquelhehe raq (@raquelhehe) reported

    STP @Videotron fix your ****!!

  • habskovalev Evan G (@habskovalev) reported

    @FloralCrissy @Videotron Many people are same on many networks. Mine is Fido and my signal goes on and off. My guess is networks even if working are overloaded from everyone trying to use them since the home cable and internet are out.

  • MaxColella1 MassColella (@MaxColella1) reported

    @AIMforGC Videotron is terrible it's crazt

  • beautytools4u beautytools4u (@beautytools4u) reported

    @Videotron No mobile services, or internet and landline. We are sitting ducks in Chateauguay. I had this tiny window to send a message. No way to call you for tech support.

  • freefox76 Al (@freefox76) reported

    @Videotron by the time you get around to restoring my internet, I might be weened off of it and just cancel.. Who needs sports and YouTube anyway?

  • t0xicsaurus_ttv Mr. J (@t0xicsaurus_ttv) reported

    @9ymw7dg2wm @Videotron My theory is that the entire tech team is playing on a private Minecraft server while ignoring that everyone has no internet. This way they get down time and can farm those minerals.

  • sandiestone_ Sandrine (@sandiestone_) reported

    @Videotron @Mikaela28111 We cannot call you as we cannot register on the network!