Vidéotron

Vidéotron Outage Report in Saint-Polycarpe, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Polycarpe, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Polycarpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Polycarpe, Montérégie, Québec 12/20/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saint-Polycarpe, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Oka.

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City Problem Type Report Time
CanadaOka Internet
CanadaHudson Wi-fi
CanadaSaint-Lazare Phone
CanadaSalaberry-de-Valleyfield Phone
CanadaSaint-Lazare Internet
CanadaRivière-Beaudette Internet

Community Discussion

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Vidéotron Issues Reports Near Saint-Polycarpe, Québec

Latest outage, problems and issue reports in Saint-Polycarpe and nearby locations:

  • mac_lafon Marc La Fontaine (@mac_lafon) reported from Vaudreuil-Dorion, Québec

    @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • BenoitVerreaul4 Benoit Verreault (@BenoitVerreaul4) reported

    @DistributelHelp Videotron is now saying they have fixed the issue to their customers. They say to restart our devices and everything should be back. Did not work in my case.

  • LouiseCondy Condy (@LouiseCondy) reported

    @Grumpy_grrrrrrr Not working? I fully expect not to have service tomorrow with videotron helix

  • BenoitVerreaul4 Benoit Verreault (@BenoitVerreaul4) reported

    @lvitalis @myogui @Videotron Same here in Gatineau. I use acanac and the service leverages videotron lines.

  • zaphthegreat J.L. Abrassart (@zaphthegreat) reported

    @Videotron @BenoitVerreaul4 Please stop saying that. Acanac have confirmed to multiple people that the problem is on your end. In fact, you ONLY reply to people who are not pointing that out.

  • zaphthegreat J.L. Abrassart (@zaphthegreat) reported

    @Videotron my service is also down. I use Acanac. Yes, I reached them and they confirmed that the issue is not on their end, but on yours.

  • zaphthegreat J.L. Abrassart (@zaphthegreat) reported

    @Videotron interesting pattern. Reseller client: "my service is down!" Videotron: "did you contact the reseller?" Client: "yes, they confirm it's on your side." Videotron: *crickets and tumbleweeds*

  • bella_l64 BellaL64 (@bella_l64) reported

    @AcanacInc I work from home and have lost many hours of my salary because of this crap. Videotron is up and running already and Acanac cannot solve the issue. What's up with that? I'll be looking for another ISP.

  • kephrenTV kephrenTV (@kephrenTV) reported

    @Videotron internet est down ?

  • iogio77 🍀ابو جمال (@iogio77) reported

    Shame on you @AltimaTel your internet connection has been awful for almost a month I am not able to watch my nba matches I swear first thing am doing tomorrow is switching to @Videotron 😡

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    @TraceyLauriault service providers had to meet, like disclosing data to regulators, law enforcement, courts & public health authority under well-specified conditions. Rather than Telus (and other carriers, eg. Bell, Rogers, Videotron, etc.) selling data to PHAC perhaps its public obligation as 6/