Vidéotron Outage Report in Saint-Polycarpe, Montérégie, Quebec

Problems in the last 24 hours in Saint-Polycarpe, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Polycarpe, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Saint-Polycarpe, Quebec

Latest outage, problems and issue reports in Saint-Polycarpe and nearby locations:

• 
  Marc La Fontaine (@mac_lafon) reported 2 minutes ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melanie (@MelKay514) reported 10 minutes ago

  So.......@videotron disconnected my 76yr old mothers phone line by mistake, gave her line to someone else & they don’t want to reconnect her line cause it would ‘inconvenience’ their new customer smh! 2 months dealing w/ customer service and no resolve! This BS is unacceptable!

• 
  The First Archangel (@Time5billionAD) reported 13 minutes ago

  @pierreluc_leb @Bell Videotron might not be the solution. I have videotron. My recorder is designed to record 8 channels simultaneously, but it doesn't work. I can only record 2 channels.

• 
  Fha Gauthier (@voilalasoupe) reported 17 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Chuck from 🇨🇦 (@chuckfromcanada) reported 19 minutes ago

  @Videotron in the past 2 months you have sent me notifications that you are taken away my TV call display and BBC Canada, costs go up my services goes down. #notimpressed

• 
  Ian K. Rogers ikr?╭ರ_ಠ (@greynotgrey) reported 20 minutes ago

  On the subject of bait & switch ... #videotron phone agent reduces my bill by $15/m (good) & says they're sending me a Samsung A21 as a thankyou... turns out she renewed my 2-yr contract! SHE LITERALLY NEVER SAID THIS WAS RENEWING, I would have negotiated a better phone :( #scam

• 
  Curtis (@cuto8) reported 22 minutes ago

  @Videotron when will #eSIM support arrive on #Videotron network?

• 
  M▼RKDIEZ (@markdiez514) reported 22 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  ✨ Bratz (@_PrincessssD) reported 22 minutes ago

  @Videotron The only way you can help me is if you refund me the rest of “MY” Money

• 
  Bicycle Seen 🍂 🚴‍♂️ (@frpaul1) reported 25 minutes ago

  @bikeviewca @Videotron @CapitalWard yeah, speeding to "make the light" is a problem that can have dire consequented. When a collision does happen, it's often treated as an oopsie because most of the time they get away with it and it was just bad luck that a collision happened.

• 
  REV TV Canada (@revtvcanada) reported 27 minutes ago

  @marbou78 @ASCoC @Videotron Thank you for this; it’s insightful and will help. Thanks again for your time. We have a lot of information now and we have a better understanding of where the “breakdown” of communication may be occurring. Ultimately it appears the third-party isn’t imputing data given to them.