Vidéotron

Vidéotron Outage Report in Saint-Polycarpe, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Polycarpe, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Polycarpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Polycarpe, Montérégie, Québec 03/13/2026 11:15

March 13: Problems at Vidéotron

Vidéotron is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Saint-Polycarpe, Québec

Latest outage, problems and issue reports in Saint-Polycarpe and nearby locations:

  • mac_lafon Marc La Fontaine (@mac_lafon) reported from Vaudreuil-Dorion, Québec

    @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Ash236004717712 Ash (@Ash236004717712) reported

    @Videotron i swear to god it’s been 2 days of no service or wifi u guys better hurry ******** up this is not normal

  • jamie_montreal Jamie (@jamie_montreal) reported

    @Videotron Any update on the internet outage? It worked for an hour last night and then went down again. I'm in H1W.

  • tolastrit Astrit Tollovina (@tolastrit) reported

    @Videotron Power supply at my home never went off, but internet was disconnected 8 hours after the freezing rain. I called the next day, the rep said by 2pm should have the internet back, a day later and nothing yet can’t even call because the line is busy. Go figure !

  • Jones18057991 Jones (@Jones18057991) reported

    @Videotron Therefore, I don’t think a status update as to when service will be restored is not an unreasonable expectation. This allows us as customers to make arrangements as needed. Last i checked, Videotron is not paying for me to take a sick day from work…

  • Jones18057991 Jones (@Jones18057991) reported

    @Videotron Therefore, I don’t think a status update as to when service will be restored is an unreasonable expectation. This allows us as customers to make arrangements as needed. Last i checked, Videotron is not paying for me to take a sick day from work…

  • late9tplug Late Night Plug. (@late9tplug) reported

    @Videotron We’re still down here, Mercier-Hochelaga

  • ZipCableTray Zip Cable Tray Systems Inc. (@ZipCableTray) reported

    @Videotron, our company is at 573 Delmar, Pointe-Claire. H9R4A9. Our internet &VOIP phone system is out. We have very sketchy cell service and of course, no Internet access either. Can you send someone to check this situation?

  • ronniepapa3 ronniepapa (@ronniepapa3) reported

    @mohaneappen @Videotron Same here. I hear there are many, many areas of no service. I heard it might be days before service returns.

  • markenman22 markenman22 (@markenman22) reported

    @Videotron How do bell customers have internet and videotron has an outage?? I'm canceling my service asap

  • stgermy Saint Germain 🗽 ⚖️ 🕊️ 🌻 (@stgermy) reported

    @Videotron No service at H8S