Vidéotron

Vidéotron Outage Report in Saint-Polycarpe, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Polycarpe, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Polycarpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Polycarpe, Montérégie, Québec 03/25/2026 21:45

March 25: Problems at Vidéotron

Vidéotron is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Polycarpe, Québec

Latest outage, problems and issue reports in Saint-Polycarpe and nearby locations:

  • mac_lafon Marc La Fontaine (@mac_lafon) reported from Vaudreuil-Dorion, Québec

    @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fastpuppy FastPuppy (@fastpuppy) reported

    The only thing reliable about @Videotron is that you will have problems at least once a day.

  • D_Robertson41 David M. Robertson (@D_Robertson41) reported

    FYI @TSN_Sports TSN 2 Masters coverage has gone dark, no signal on @Videotron all others working fine.

  • KalSDavian kal | Nihilian Effect 📚 saga (@KalSDavian) reported

    @Videotron, what does "Managing your home network settings is now easier than ever" mean, because logging into two separate websites & downloading a phone app just to port forward is the exact opposite of the ease of just logging into a router on my desktop. Wtf is this nonsense

  • J88738850 J (@J88738850) reported

    @Bell @Videotron Called Bell to cancel services as we switched to Videotron (same service but for less). After refusing retention offers the agent hanged up on me. Bell would offer better service if agents didn't fear losing their jobs over statistics/retention objectives. 👎👎

  • DracosAlpha @dracosalpha (@DracosAlpha) reported

    Seems to me that Videotron is purposely choking independent ISPs by introducing outrageous delays (5 days) before they'll even activate a modem on their infrastructure. Meanwhile, as we've seen with my daughters' service, their own setups suffer no such delays.

  • soobidou soobidou (@soobidou) reported

    @Videotron would have been simpler to tell me you can't do anything through DM. I wouldn't have wasted time talking through twitter and called directly the labyrinth of customer service and repeating the context all over again

  • Lo0naVsDeyDey 🐉🦋Dey🦋🐉 (@Lo0naVsDeyDey) reported

    @fizz_ca I am following you. It’s been well over a week I was promised a refund and of course, you guys didn’t keep your word. I am cancelling and going with videotron. I have never experienced such a bad service. I am going to complain on FB as well.

  • Diegfegar05 Diego Garcia (@Diegfegar05) reported

    @Videotron whats going on with your internet…its down here in Anjou, im working and need internet…

  • datacrypto1 M (@datacrypto1) reported

    @Videotron I dont need help, I need stable internet.

  • zaphod Mustafa (@zaphod) reported

    @Videotron is the internet down in Montreal?