Vidéotron

Vidéotron Outage Report in Vaudreuil-Dorion, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Vaudreuil-Dorion, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Vaudreuil-Dorion and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Vaudreuil-Dorion, Montérégie, Québec 07/23/2025 22:10

July 23: Problems at Vidéotron

Vidéotron is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. TV (5%)

    TV (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Vaudreuil-Dorion, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Kirkland, Saint-Eustache, Beaconsfield, Pointe-Claire, Pierrefonds, Dollard-Des Ormeaux, Vaudreuil-Dorion, Pointe-Calumet, Salaberry-de-Valleyfield and Châteauguay.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Internet
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

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Vidéotron Issues Reports Near Vaudreuil-Dorion, Québec

Latest outage, problems and issue reports in Vaudreuil-Dorion and nearby locations:

  • mac_lafon Marc La Fontaine (@mac_lafon) reported from Vaudreuil-Dorion, Québec

    @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

  • mohaneappen mohan eappen (@mohaneappen) reported from Dollard-Des Ormeaux, Québec

    @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

  • CoolopolisMTL Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Québec

    @videotron no internet here at my home in NDG. Please fix

  • bunnyette Beth W (@bunnyette) reported from Montréal, Québec

    @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

  • bunnyette Beth W (@bunnyette) reported from Montréal, Québec

    @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

  • sumtimw0ng Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, Québec

    Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

  • phosfiend Richard E Flanagan (@phosfiend) reported from Montréal, Québec

    @Videotron internet seems to be down for folks in Hudson/St lazare

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

  • SeanLloyd93 Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec

    @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • FrancisTaquin1 Francis Taquin (@FrancisTaquin1) reported

    " With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "

  • FrancisTaquin1 Francis Taquin (@FrancisTaquin1) reported

    " Videotron warns: “When 3G is shut down, you will no longer be able to call 911 if you use a mobile phone or a SIM card that is not VoLTE compatible. This is already the case when you are travelling in the United States.” How to check your phone Freedom Mobile recommends dialing #TEST (#8378). If the call goes through, your phone is VoLTE-ready. If it doesn’t, you’ll need a newer phone and SIM card to stay connected. "

  • cdnpoliticojnky Matt Ess (@cdnpoliticojnky) reported

    @JaredDapena Not sure if they’re out east, but I switched to videotron years ago. With their bring your own device rate it’s much cheaper and way better service than all the big 3

  • alliareault Scale (@alliareault) reported

    Issue can be resolved in my favor. I'm pretty sure @MarkJCarney wants Canadian gobal 15 min city Agora/ Villa to succeed. I know for a fact it's not. I'm NOT the problem. Videotron not following plan they're supposed to & Centurion too ignorant. Centurion/employees need to be OUT

  • alliareault Scale (@alliareault) reported

    @MarkJCarney 15 min city model lacks adequate internal regulatory mechanisms. Vidéotron breaking CRTC & own regs by allowing unauthorized personal internet/tv account at my location Agora /Villa in Gatineau. Centurion failing to uphold its responsibility as service facilitator.

  • FakeNews10164 Toth (@FakeNews10164) reported

    This famous network recruits or makes psychological harassment to their target! With old intercom systems that use the ELF of the electrical networks of their home! @Videotron @tvanouvelles JE enquête !!!! —->>>ZENITH

  • VoxMysterii Crypta Sussurro (@VoxMysterii) reported

    @Videotron down for anybody else ?

  • daveyshark42 🦈 Daveyshark 🎵 doo doo doo doo doo 🎵 🦈 (@daveyshark42) reported

    Anyone else having trouble with @Videotron today? It has cut out 3 times today. #montreal

  • GlitchTechFan Emmanuel (@GlitchTechFan) reported

    Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!

  • johnmeloche John Meloche (@johnmeloche) reported

    @Videotron you guys having issues?