Vidéotron

Vidéotron Outage Report in Shawinigan, Mauricie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Shawinigan, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Shawinigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Shawinigan, Mauricie, Québec 03/07/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Shawinigan, Québec

Latest outage, problems and issue reports in Shawinigan and nearby locations:

  • ExpressDunlop ExpressDunlop (@ExpressDunlop) reported from Shawinigan, Québec

    @PKP_Qc @Videotron Pas un meilleur produit, loin de la. Service oui mais Bell a le meilleur internet.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • silverdesk benjamin saravia (@silverdesk) reported

    @Videotron Is there a map for the outage?

  • andreas_indro Andreas Indro (@andreas_indro) reported

    @Videotron Helix gateway (tower) was working since the electricity came back around 10AM. But 20 min ago no internet, no TV, the tower is blinking orange. Gateway offline. Is it our gateway that's defective? Or is it something else? Trying to call customer service, always busy.

  • malorian_arms N (@malorian_arms) reported

    @JustafanYC @Videotron Fkk any idea if the situation any better in the area now?? Been out of the neighbourhood the whole day so idk wtf is going on 🥲

  • meletakos NickDarius 🚹 (@meletakos) reported

    @Videotron Still down H3M. Came back online yesterday for about 30 mins and nothing since

  • OmarAbalkhail Montrealer80 (@OmarAbalkhail) reported

    @andreas_indro @Videotron It’s the outage affecting our services . When gateway goes orange/amber . It means no connection coming from Vidéotron and it’s nothing to do with your gateway !

  • IFizziks Itsfizziks (@IFizziks) reported

    @Videotron My service keeps turning on and off every few hours is that normal?

  • ygCAD YoungCanadian (@ygCAD) reported

    Just imagine losing 3 days of work on a pay because of @Videotron’s outage , you guys are ridiculous

  • IMFROMCANADAEH THESPORTSGUY (@IMFROMCANADAEH) reported

    @Videotron A customer for very, very long time. I left @Bell a long time ago after poor customer service. I can’t believe I am looking into pricing on their site tonight. Guess Fibe is the way to go.

  • L0uraG curi00sa (@L0uraG) reported

    @Videotron Dans le context actuel-crédit a service that u did not offer us literally the minimum you can do!

  • thecaoyana Stayana Regina (@thecaoyana) reported

    @Videotron What if lack of electricity was never a problem in an area? What would the reason be for the sudden interruption of your services in such area? Genuinely asking