Vidéotron

Vidéotron Outage Report in Shawinigan, Mauricie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Shawinigan, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Shawinigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Shawinigan, Mauricie, Québec 03/31/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Shawinigan, Québec

Latest outage, problems and issue reports in Shawinigan and nearby locations:

  • ExpressDunlop ExpressDunlop (@ExpressDunlop) reported from Shawinigan, Québec

    @PKP_Qc @Videotron Pas un meilleur produit, loin de la. Service oui mais Bell a le meilleur internet.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ezequielfriscia Ezequiel L. Friscia (@ezequielfriscia) reported

    @kaubin @iPhoneinCanada @Videotron Couldn’t agree more; never tried them but everyone complains, plus they are stuck in the past about services.

  • closetofofo nien 🇨🇦 12 (@closetofofo) reported

    after 3 weeks with bad *** WiFi and the worst customer service from Primus, we are finally changing to @Videotron so I pray I have decent WiFi from now on

  • fizz_ca fizz (@fizz_ca) reported

    @christo34794232 Hello @christo34794232 Our Home Internet is a very reliable service. We do not use 3rd parties providers, but the Videotron infrastructure, however, Fizz is an independent supplier. -CO

  • Sauto_aie Sauto (@Sauto_aie) reported

    @Videotron why is your internet so ****** ****?

  • KalSDavian kal | Nihilian Effect 📚 saga (@KalSDavian) reported

    @Videotron your new Helix modem is stupid. It has **** parental controls that automatically add any new/turned on devices to the untrusted list, making me constantly need to adjust settings, & half of the settings locked behind a phone app make everything needlessly complicated.

  • sweetjaydeee sweetjaydeee (@sweetjaydeee) reported

    @Videotron been having unstable internet since yesterday. Already called your tech support which were very helpful. However, the stable internet only last for an hour after I called your tech support and we are having problems with the wifi again.

  • miloucomehome milou @ 🐤 🐥.。o○( searching for sleep zz) (@miloucomehome) reported

    oh no not videotron salespeople showing up (without their mask on) at my door trying to get me to sign up with them for a service that is more expensive than my current provider then trying to "splain" what the CRTC is as a communications grad :'D

  • LonerZue Z (@LonerZue) reported

    @Videotron Never mind its ok

  • FutureCanes Alex Ohári 🇭🇺🇺🇦🔴⚪️ (@FutureCanes) reported

    5 million people in the metro Phoenix and their building is half empty, gearing up for a 5k seat barn. Meanwhile, you’ve got a diehard hockey population in Quebec City with the brand new Videotron Centre just sitting there. It will never make sense.

  • girlknowstech Marie - Girl Knows Tech (@girlknowstech) reported

    Wow. We always complain on social media. But this time I called @Videotron customer service and the agent was outstanding. I never received such a good service before. 🥳👏