Vidéotron

Vidéotron Outage Report in Shawinigan, Mauricie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Shawinigan, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Shawinigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Shawinigan, Mauricie, Québec 01/11/2026 15:45

January 11: Problems at Vidéotron

Vidéotron is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Shawinigan, Québec

Latest outage, problems and issue reports in Shawinigan and nearby locations:

  • ExpressDunlop ExpressDunlop (@ExpressDunlop) reported from Shawinigan, Québec

    @PKP_Qc @Videotron Pas un meilleur produit, loin de la. Service oui mais Bell a le meilleur internet.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • DJStarQ DJ STAR Q (@DJStarQ) reported

    @Videotron The outage….

  • SergioScanga Sergio Scanga (@SergioScanga) reported

    @Videotron Still no connection in Laval. Reset of modem did nothing and can’t get through to technical support.

  • Theeze83 Theo (@Theeze83) reported

    @Videotron Network is unstable in laval. I’m really not happy with this service. This is unacceptable, you keep raising prices while the service gets worse. Working from home is nearly impossible today

  • Benliam12 Benliam12 (@Benliam12) reported

    @stra01001 @Videotron @Nasus_Yelad Lol Bell customer service is even worst, but have it a try, the moment you need them youre screwed.

  • ThisIsLeonSean Leon Sean (@ThisIsLeonSean) reported

    @WWENetwork @Videotron I had a subscription to WWE Network just to access the archive content on the site. Just found out that the site no longer thinks I have a subscription so I actually ended up canceling my subscription. Keep up the great work!

  • ushy10 Jeremy (@ushy10) reported

    @Videotron Still not working in Dollard des Ormeaux

  • windex2326 Bruno Verville (@windex2326) reported

    @Videotron @Nasus_Yelad No, you're on a major outage, inform us on what's wrong instead please.

  • DonitoMojito Donito_Mojito (@DonitoMojito) reported

    @TheUndeadLords1 @Videotron Agreed, Bell sucks.

  • POSWireless POS (@POSWireless) reported

    @Videotron really not reliable, Internet down Boisbriand

  • chit2am Chit2am (@chit2am) reported

    @Videotron you telling to reboot the modem? Did it 5 times already and no update! And guess what! You website is not loading either! So let me know how I can reach the support department! It’s a shame!