Vidéotron

Vidéotron Outage Report in Shawinigan, Mauricie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Shawinigan, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Shawinigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Shawinigan, Mauricie, Québec 01/29/2026 13:15

January 29: Problems at Vidéotron

Vidéotron is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Shawinigan, Québec

Latest outage, problems and issue reports in Shawinigan and nearby locations:

  • ExpressDunlop ExpressDunlop (@ExpressDunlop) reported from Shawinigan, Québec

    @PKP_Qc @Videotron Pas un meilleur produit, loin de la. Service oui mais Bell a le meilleur internet.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • randboro Randboro - Scott in Montreal (@randboro) reported

    @perreaux The infrastructure is all either Bell or Videotron anyway. I use #Teksavvy - good service.

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    @Videotron @Videotron another outage ?

  • SurkiTV 🏳️‍🌈 Surki, Zombie of Seduction💛🖤🤍💜 (@SurkiTV) reported

    @Citizen_Kwy All the fricking restaurants are closed and I'm going insane! So I'me now working for Videotron as a tech support. I've increased my wages by 50% just by starting to work there. Also, now I have health insurance

  • BelleyJoel Joel Belley (@BelleyJoel) reported

    @Videotron @KcParnell Stupid decision

  • fernan2_94 Fernando Arteaga (@fernan2_94) reported

    @Videotron are you down? I don’t internet, Ste-Foy, Quebec

  • x_tina8000 Kristina Hernandez (@x_tina8000) reported from Clarence-Rockland, Ontario

    People living in Rockland, who is your internet provider? I am so tired of @Bell ****, lies and outrages prices. Any feedback on @Videotron ?

  • KcParnell GetItRight 🍁 (@KcParnell) reported

    @Videotron BS. Other services offer it at lower rates. You don't give a **** about your customers.

  • maria32923572 maria (@maria32923572) reported

    @Videotron I am on the phone with another agent yudish 212784 who went above and beyond with customer service and customer care and he needs to be compensated! Your other ee was awful and rude I hope you listen to the recording!

  • ronaldhoule ronald houle (@ronaldhoule) reported

    @lesleychestrman @BestBuyCanada Same here. Very bad service. So hard these days to get decent service... almost as bad as Bell and Videotron. 🥴

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    So tonight I couldn't watch @TheWalkingDead episode 10x17 because @Videotron and @AMC_TV couldn't get their **** together. This is a middle finger given to your audience.