Vidéotron

Vidéotron Outage Report in Shawinigan, Mauricie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Shawinigan, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Shawinigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Shawinigan, Mauricie, Québec 11/18/2025 19:15

November 18: Problems at Vidéotron

Vidéotron is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Shawinigan, Québec

Latest outage, problems and issue reports in Shawinigan and nearby locations:

  • ExpressDunlop ExpressDunlop (@ExpressDunlop) reported from Shawinigan, Québec

    @PKP_Qc @Videotron Pas un meilleur produit, loin de la. Service oui mais Bell a le meilleur internet.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mac_justin Justin McKenzie (@mac_justin) reported

    @darrenscrimes @ComputerChick0 I love the bit where he says he is a phone repair expert and can be trusted, also there are no 5G networks in Canada, I think Rogers Wireless, Bell Mobility, Telus Mobility and Videotron might disagree. He is not going to repair any phone of mine, he is an idiot.

  • rturchyniak Ron Turchyniak (@rturchyniak) reported

    @fizz_ca I need help, Videotron cable was never properly burried and it needs repair as it is cut.

  • DJLandSa LandSa (@DJLandSa) reported

    @Videotron Can we get a yes or no answer on whether there is an internet outage in the west island? I've been on hold with tech support for half an hour

  • Cryptoimesh Crypton (@Cryptoimesh) reported

    @Videotron @CLARENNE_Q Hi down town Montreal not working either.

  • Amanda57354853 Amanda (@Amanda57354853) reported

    @Videotron is there an outage in montreal ????

  • Mila99344837 Mila (@Mila99344837) reported

    @Videotron Internet has been down for almost 2 hours in DDO

  • LoganCDN Logan Foster (@LoganCDN) reported

    @Videotron sorry to say I had a horrible customer support experience with your team. One expects a lot better from your business.

  • lamarre_shawn Shawn Lamarre (@lamarre_shawn) reported

    @Videotron wtf is the pointlf paying 80$/month for a service that never works, havent been able to use my internet in 3 days and every week its something.... ridiculous

  • CLARENNE_Q Quentin C (@CLARENNE_Q) reported

    @Videotron @NuPays Same issue here with Helix !

  • RandorElbuf Ran I am (@RandorElbuf) reported

    @Videotron internet is down?