Vidéotron

Vidéotron Outage Report in Shawinigan, Mauricie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Shawinigan, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Shawinigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Shawinigan, Mauricie, Québec 02/13/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Shawinigan, Québec

Latest outage, problems and issue reports in Shawinigan and nearby locations:

  • ExpressDunlop ExpressDunlop (@ExpressDunlop) reported from Shawinigan, Québec

    @PKP_Qc @Videotron Pas un meilleur produit, loin de la. Service oui mais Bell a le meilleur internet.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Dmccarri Darren McCarrick (@Dmccarri) reported

    @Videotron What is going on? No television service. Tech service number always busy. What is the problem?

  • Gliittcchh Gliittcchh 🐁™ (@Gliittcchh) reported

    @frapper_21 Same problem on Apex only. I blame videotron mostly, bad rooting and dns, I have jitter and bad ping all the time. Cant even change my dns on my router anymore. I dont know if you are with videotron, but they are not optimal for gamers. Bell fiber is the best you can have in QC.

  • Deadly_JSay Jean-Luc Hurlbut (@Deadly_JSay) reported

    @Videotron network is down. DNS issues.. again. Sigh

  • fastpuppy FastPuppy (@fastpuppy) reported

    So @Videotron support called me today about an open ticket. They screwed up my account when I switched to Helix (internet is great, tv sucks) & switched back. Ongoing issues for a couple weeks Told them to do what they need to to fix it & call me when done. They won't fix it

  • MAdnaneAlaoui Adn Al (@MAdnaneAlaoui) reported

    @Videotron @Pgu229 Mine is down too !

  • thomas_markus1 Thomas Markus (@thomas_markus1) reported

    @Videotron Pixelation problem on #102 CNN

  • Bloodbathboi Mother🫀 (@Bloodbathboi) reported

    @prezoh Wtf is a videotron

  • rafaaaa_rc rafa.ella (@rafaaaa_rc) reported

    @Videotron my internet is out it’s been 2 hours, could you guys help me?

  • BradleyMassen 🎃👻 BOOräd 🎃👻 (@BradleyMassen) reported

    @pcinnovation @Bell_Support @Videotron Yea I’m with freedom cause the price plans were attractive. Terrible service. I was actually considering videotron next phone I get.

  • SnowLeopard1971 SnowLeopard71 (@SnowLeopard1971) reported

    @Videotron Thank-you for the quick reply! (sure beats Google support) I actually already have a pre-order with the google store since the 25th that their support promises will be shipped "any day now". I would have cancelled that and picked one up today in-store had it been available.