Vidéotron Outage Report in Shawinigan, Mauricie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Shawinigan, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Shawinigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (70%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (6%)
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E-mail (3%)
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Phone (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Shawinigan, Québec
Latest outage, problems and issue reports in Shawinigan and nearby locations:
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ExpressDunlop
(@ExpressDunlop) reported
from
Shawinigan, Québec
@PKP_Qc @Videotron Pas un meilleur produit, loin de la. Service oui mais Bell a le meilleur internet.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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نا محرم
(@FerhanSiddique) reported
@Videotron Don't you guys have cross check for your lousy service, don't you monitor and control your CS performance
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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FBRENNAND
(@FabianoBrennand) reported
@Videotron It my 1st day as videotron client and I am already facing some problems. Ichanged the mobile operator and I activated my new SIM card, but I can’t receive any calls. I am able to make call but for those that are calling me, they hear a msg “this number is unavailable”
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Anthony F. Irwin
(@AnthonyIrwinLA) reported
@JacobRude I remember one nearby was called VIDEOTRON but the one in the opposite direction was called VIDEO STORE but when you walked in, you would never know which one you were inside
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Eleni Polychronakos
(@HelenEleni) reported
What do people think of Videotron's HELIX internet router? They promise out-of this world stability and speed. I'm teaching online next term so I need something really solid. #Quebec #Internet
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Veronica Sicuso
(@VeronicaSicuso) reported
@Videotron I was told a return label could not be provided and to present myself in store during a global pandemic to return modem. Lousy customer service. Glad I cancelled before the 30 day trial period. #paidoutofpocket
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Curtis
(@cuto8) reported
@Videotron when will #eSIM support arrive on #Videotron network?
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Mahdi.
(@Dctr_MaD) reported
americans really have it with customer service. almost fell in love with the lady at the other end of the line. Videotron/Bell prenez des notes.
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Don Rosenthal
(@SeniorWebPM) reported
@Videotron do you have an outage alert site. Our service is down in Snowdon and we have no information
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Gary Robertson
(@GaryRobertson24) reported
@Videotron here on l’île d’Orléans all of us who have been moved to Helix are very frustrated. It is all over the island Facebook groups how bad it is. Something need to be done about the level of consistent service we are getting here. Basically anyone who upgraded is screwed