Vidéotron outages and service status in Shawinigan, Quebec

Problems in the last 24 hours in Shawinigan, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Shawinigan, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Shawinigan, Quebec

Latest outage, problems and issue reports in Shawinigan and nearby locations:

• 
  ExpressDunlop (@ExpressDunlop) reported 54 minutes ago from Shawinigan, Quebec

  @PKP_Qc @Videotron Pas un meilleur produit, loin de la. Service oui mais Bell a le meilleur internet.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 5 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Scale (@alliareault) reported 5 minutes ago

  Internet supposed to be incl in rent- lease agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.

• 
  James Somaeck (@somaeck) reported 10 minutes ago

  The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9

• 
  Panda🌻 (@takarajewels) reported 13 minutes ago

  The thrilling sequel: apparently it’s NOT possible to filter TV channels to only see what I subscribe to. Ya’ll I will head on back to Videotron at this rate, wtf. At least with them I don’t have to scroll past 28394 channels I don’t pay for to get to the ones I do. 💀

• 
  Scale (@alliareault) reported 17 minutes ago

  Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024

• 
  ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 20 minutes ago

  @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

• 
  Amelie Leah (@melievisuals) reported 20 minutes ago

  Anyone else with Videotron/Helix having issues?

• 
  Kyo 紫咲キョ 💚 👾 🖤 (@Kyorasaki) reported 23 minutes ago

  @Sareniia do you have access to starlink? im with videotron and i'm having consistent problem, i was looking at it lol

• 
  Emanuel Farias (@emanuel_farias9) reported 24 minutes ago

  @eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.

• 
  Indonesian Philosopher (@nusantaran_chud) reported 26 minutes ago

  Holy **** i just ruined a government videotron setting during a ******* important moment and i can't fix it 😭