Vidéotron outages and service status in Sherbrooke, Quebec

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Full Outage Map

Vidéotron generated 0 outage signals in the last 24 hours around Sherbrooke, including 0 direct reports.
The most common problems reported in this area mention Internet.

Internet (100%)

The latest reports from users having issues in Sherbrooke come from postal codes J1E and J1J .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sherbrooke, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 18, 3:00 AM EDT	0	0
Apr 18, 3:20 AM EDT	0	0
Apr 18, 3:40 AM EDT	0	0
Apr 18, 4:00 AM EDT	0	0
Apr 18, 4:20 AM EDT	0	0
Apr 18, 4:40 AM EDT	0	0
Apr 18, 5:00 AM EDT	0	0
Apr 18, 5:20 AM EDT	0	0
Apr 18, 5:40 AM EDT	0	0
Apr 18, 6:00 AM EDT	0	0
Apr 18, 6:20 AM EDT	0	0
Apr 18, 6:40 AM EDT	0	0
Apr 18, 7:00 AM EDT	0	0
Apr 18, 7:20 AM EDT	0	0
Apr 18, 7:40 AM EDT	0	0
Apr 18, 8:00 AM EDT	0	0
Apr 18, 8:20 AM EDT	0	0
Apr 18, 8:40 AM EDT	0	0
Apr 18, 9:00 AM EDT	0	0
Apr 18, 9:20 AM EDT	0	0
Apr 18, 9:40 AM EDT	0	0
Apr 18, 10:00 AM EDT	0	0
Apr 18, 10:20 AM EDT	0	0
Apr 18, 10:40 AM EDT	0	0
Apr 18, 11:00 AM EDT	0	0
Apr 18, 11:20 AM EDT	0	0
Apr 18, 11:40 AM EDT	0	0
Apr 18, 12:00 PM EDT	0	0
Apr 18, 12:20 PM EDT	0	0
Apr 18, 12:40 PM EDT	0	0
Apr 18, 1:00 PM EDT	0	0
Apr 18, 1:20 PM EDT	0	0
Apr 18, 1:40 PM EDT	0	0
Apr 18, 2:00 PM EDT	0	0
Apr 18, 2:20 PM EDT	0	0
Apr 18, 2:40 PM EDT	0	0
Apr 18, 3:00 PM EDT	0	0
Apr 18, 3:20 PM EDT	0	0
Apr 18, 3:40 PM EDT	0	0
Apr 18, 4:00 PM EDT	0	0
Apr 18, 4:20 PM EDT	0	0
Apr 18, 4:40 PM EDT	0	0
Apr 18, 5:00 PM EDT	0	0
Apr 18, 5:20 PM EDT	0	0
Apr 18, 5:40 PM EDT	0	0
Apr 18, 6:00 PM EDT	0	0
Apr 18, 6:20 PM EDT	0	0
Apr 18, 6:40 PM EDT	0	0
Apr 18, 7:00 PM EDT	0	0
Apr 18, 7:20 PM EDT	0	0
Apr 18, 7:40 PM EDT	0	0
Apr 18, 8:00 PM EDT	0	0
Apr 18, 8:20 PM EDT	0	0
Apr 18, 8:40 PM EDT	0	0
Apr 18, 9:00 PM EDT	0	0
Apr 18, 9:20 PM EDT	0	0
Apr 18, 9:40 PM EDT	0	0
Apr 18, 10:00 PM EDT	0	0
Apr 18, 10:20 PM EDT	0	0
Apr 18, 10:40 PM EDT	0	0
Apr 18, 11:00 PM EDT	0	0
Apr 18, 11:20 PM EDT	0	0
Apr 18, 11:40 PM EDT	0	0
Apr 19, 12:00 AM EDT	0	0
Apr 19, 12:20 AM EDT	0	0
Apr 19, 12:40 AM EDT	0	0
Apr 19, 1:00 AM EDT	0	0
Apr 19, 1:20 AM EDT	0	0
Apr 19, 1:40 AM EDT	0	0
Apr 19, 2:00 AM EDT	0	0
Apr 19, 2:20 AM EDT	0	0
Apr 19, 2:40 AM EDT	0	0
Apr 19, 3:00 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sherbrooke, Quebec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	16 days ago
Sherbrooke	Internet	17 days ago
Sherbrooke	Internet	5 months ago
Sherbrooke	Internet	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Sherbrooke, Quebec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

Danielle paquette (@Daniell70755356) reported 18 minutes ago from Sherbrooke, Quebec
@Videotron Pourquoi mes téléphones ne fonctionne pas . Ma ligne est en dérangement. Danielle Paquette de Sherbrooke
David-Alexandre Gagné (@GagneDavidAlex) reported 18 minutes ago from Sherbrooke, Quebec
@Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?
David-Alexandre Gagné (@GagneDavidAlex) reported 22 minutes ago from Sherbrooke, Quebec
@Videotron J'ai tout fait ça et ça ne fonctionne pas!
David-Alexandre Gagné (@GagneDavidAlex) reported 30 minutes ago from Sherbrooke, Quebec
@Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?
Mylène Blouin (@MyleneBlouin) reported 33 minutes ago from Sherbrooke, Quebec
Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻
Pierrette Chevalier (@Pierrette222) reported 44 minutes ago from Sherbrooke, Quebec
@gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗
Mylène Blouin (@MyleneBlouin) reported 58 minutes ago from Sherbrooke, Quebec
@LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Matt Ess (@cdnpoliticojnky) reported 4 minutes ago
@JaredDapena Not sure if they’re out east, but I switched to videotron years ago. With their bring your own device rate it’s much cheaper and way better service than all the big 3
Scale (@alliareault) reported 4 minutes ago
Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024
Jeff Pappone 🇨🇦 (@jpappone) reported 7 minutes ago
Had a @Videotron account for two weeks. It’s already a total customer service ***********. #Bravo #Fail
Kush Thaker (@kushthaker) reported 8 minutes ago
why make seniors talk about chat assistance, why not a central regulated agent for all telecom service? duopoly + Videotron continue compete across country
GOrevilo🏒🇨🇦🚲 (@Revilomtl) reported 8 minutes ago
@Videotron outage in the H9X 3B6 area since 11 am. Please help I can't work.
Marc Lawsane (@InsaneLawsane) reported 14 minutes ago
@Videotron once again no service!?!?
Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 16 minutes ago from Châteauguay, Quebec
@DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1
Emmanuel (@GlitchTechFan) reported 20 minutes ago
Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!
Paolo (@Captain_Crash83) reported 21 minutes ago
Anybody currently having issues with Videotron?
ʀᴇɪ ᴏᴊᴏᴜ-ꜱᴀᴍᴀ ⚝ #OCTOVIER (@xavireii) reported 23 minutes ago
@moonchaserA REAL!! if i had enough money.... damn i cant imagine myself buying all his merch & making some led videotron project 4 him all over the country.. all my money would literally gone 4 him & i wont regret 😭