Vidéotron

Vidéotron Outage Report in Sherbrooke, Estrie, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sherbrooke, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sherbrooke, Estrie, Québec 04/01/2026 11:05

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Sherbrooke, Québec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

  • Pierrette222 Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Québec

    @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron J'ai tout fait ça et ça ne fonctionne pas!

  • Daniell70755356 Danielle paquette (@Daniell70755356) reported from Sherbrooke, Québec

    @Videotron Pourquoi mes téléphones ne fonctionne pas . Ma ligne est en dérangement. Danielle Paquette de Sherbrooke

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • IFizziks Itsfizziks (@IFizziks) reported

    @Videotron My service keeps turning on and off every few hours is that normal?

  • Bringbackmovie1 Bringbackmoviemagic (@Bringbackmovie1) reported

    @IFizziks @Videotron Normal is beeing up 99%. 1% down for maintenance at night usually.

  • sterling_cohen Sterling Cohen (@sterling_cohen) reported

    @Videotron Bell is just superior clearly bell didn’t go out at all during the outage

  • FeathyWap Jeremy (@FeathyWap) reported

    @Videotron Bell never went out, we better be compensated

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Guess I better check the #CRTC outage website which is updated and which Videotron mocked and laughed at in the secret side-consultation, to see the latest telecom updates and ongoing outages. Nope. No updates. Only Bell's update from yesterday exists. How about that!🤡

  • bgervasi bruno gervasi (@bgervasi) reported

    One hour on chat on #videotron with no response from them. Awful , regardless of the storm, we they need find a way to communicate with their customers. It would reduce the stress on clients and staff

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron All four condos buildings are down. I bet Bell is working.

  • RioLibero Rio V Libero (@RioLibero) reported

    @Videotron still down in Kirkland

  • w1nd_FPS wind (@w1nd_FPS) reported

    @Videotron Still down in H3W1E5.

  • laflamme530 Candice Laflamme (@laflamme530) reported

    @Videotron P.s. my Videotron service was restored Thursday evening for a few hours, but it went out again at 11pm last night. LaSalle.