Vidéotron Outage Report in Sherbrooke, Estrie, Québec

The latest reports from users having issues in Sherbrooke come from postal codes J1G.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Sherbrooke, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (9%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Sherbrooke, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	yesterday
Sherbrooke	Internet	2 months ago
Sherbrooke	Internet	5 months ago
Sherbrooke	Internet	5 months ago
Sherbrooke	Internet	10 months ago
Sherbrooke	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Sherbrooke, Québec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

• Mylène Blouin (@MyleneBlouin) reported 14 minutes ago from Sherbrooke, Québec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

• David-Alexandre Gagné (@GagneDavidAlex) reported 33 minutes ago from Sherbrooke, Québec

  @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

• Mylène Blouin (@MyleneBlouin) reported 35 minutes ago from Sherbrooke, Québec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

• Pierrette Chevalier (@Pierrette222) reported 54 minutes ago from Sherbrooke, Québec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Roger Palfree (@RogerPalfree) reported 51 seconds ago

  @Videotron Too bad there is no mechanism to notice that kind of activity and trigger a rapid investigation and tracing. These scammers need severe punishment. I am alert and ignore them, but they hurt many vulnerable people. The calls are the first step in very nasty crimes.

• La Voz Sensual🐚🌸💋 Ms Salvaggio💗 (@nenalvs_) reported 3 minutes ago

  @Videotron MY LANDLINE DOESNT WORK FIX THE ISSUE

• Mother🫀 (@Bloodbathboi) reported 4 minutes ago

  @prezoh Wtf is a videotron

• Thomas Markus (@thomas_markus1) reported 7 minutes ago

  @Videotron Pixelation problem on #102 CNN

• Sean Lapalme (@TheGraceful_1) reported 9 minutes ago

  Why do I keep missing CBS bonus coverage of NFL on @videotron ? Instead of reverting to CBS feed I'm forced to watch CTV/TSN highlights show. Sim sub fail.

• neil napier (@NeilNapier) reported 13 minutes ago

  Hey at @Videotron - on your website, it says your technical support line is 24/7, but I’ve called in the evening two separate times and it is closed… what’s the deal?

• Frapper 打つ (@frapper_21) reported 14 minutes ago

  @Gliittcchh Ya i have videotron to fkg sucks for gaming

• CloudyEyes (@Patrick14113) reported 14 minutes ago

  @Bell You guys have the best internet in Quebec hands down, but, customer service is or was such a pain, I wish your plan for 2022 is to be beter than Videotron in that regard... only one thing hold me from going back to Bell, that.

• Gliittcchh 🐁™ (@Gliittcchh) reported 20 minutes ago

  @frapper_21 Same problem on Apex only. I blame videotron mostly, bad rooting and dns, I have jitter and bad ping all the time. Cant even change my dns on my router anymore. I dont know if you are with videotron, but they are not optimal for gamers. Bell fiber is the best you can have in QC.

• SnowLeopard71 (@SnowLeopard1971) reported 20 minutes ago

  @Videotron Thank-you for the quick reply! (sure beats Google support) I actually already have a pre-order with the google store since the 25th that their support promises will be shipped "any day now". I would have cancelled that and picked one up today in-store had it been available.