Vidéotron Outage Report in Sherbrooke, Estrie, Québec

The latest reports from users having issues in Sherbrooke come from postal codes J1G.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Sherbrooke, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (9%)

3. 

   TV (7%)

4. 

   Total Blackout (7%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Sherbrooke, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	24 days ago
Sherbrooke	Internet	3 months ago
Sherbrooke	Internet	5 months ago
Sherbrooke	Internet	6 months ago
Sherbrooke	Internet	one year ago
Sherbrooke	Internet	one year ago

Community Discussion

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Vidéotron Issues Reports Near Sherbrooke, Québec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

• Mylène Blouin (@MyleneBlouin) reported 3 minutes ago from Sherbrooke, Québec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

• Mylène Blouin (@MyleneBlouin) reported 14 minutes ago from Sherbrooke, Québec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

• Pierrette Chevalier (@Pierrette222) reported 42 minutes ago from Sherbrooke, Québec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• verbal kint (@mtl_boredstupid) reported 5 minutes ago

  @Videotron is the internet down?

• Simon Lussier (@Cyborg_Simon) reported 6 minutes ago

  @perreaux with videotron for years, never had any problems, now with helix for internet, but no tv. (i dont recommend helix tv) but internet is A-1 #JoinTheDarkSide and they go out of their way in service a la clientele, even through covid

• Joel Belley (@BelleyJoel) reported 7 minutes ago

  @Videotron @KcParnell Stupid decision

• maria (@maria32923572) reported 7 minutes ago

  videotron employees the rudest customer sales agents! I want to report (Joseph #84899) #videotron

• verbal kint (@mtl_boredstupid) reported 9 minutes ago

  @Videotron @Videotron another outage ?

• tristan (@Triststar_YT) reported 12 minutes ago

  **** videotron for removing amc if people want it they’ll pay more if they have to if they dont want it they wont end of story now i cant watch twd

• maria (@maria32923572) reported 13 minutes ago

  @Videotron I am on the phone with another agent yudish 212784 who went above and beyond with customer service and customer care and he needs to be compensated! Your other ee was awful and rude I hope you listen to the recording!

• S Scarfone (@snnscrfn) reported 14 minutes ago

  @perreaux Also on the plateau. I have fizz (uses Videotron network) and I have the same issue. Works fine but intermittent especially around lunchtime. I'll be cut off calls once or twice per day. They see nothing in their logs either.

• m@rie (@mtn_carnet) reported 14 minutes ago from Montréal, Québec

  @Videotron Service internet.

• Commissioner Miner (@fanCRTCProfling) reported 17 minutes ago

  Basically, this is an interest free loan to Videotron (auto-withdrawals w/ all forms of payment). Wonder how some people are going to pay rent, food or med's. People on these flankers are there due to affordability to begin with. #CRTC Then potential NSF issues affecting people