Vidéotron outages and service status in Sherbrooke, Quebec

Problems in the last 24 hours in Sherbrooke, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Sherbrooke, Quebec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

• 
  David-Alexandre Gagné (@GagneDavidAlex) reported 13 minutes ago from Sherbrooke, Quebec

  @Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?

• 
  Pierrette Chevalier (@Pierrette222) reported 15 minutes ago from Sherbrooke, Quebec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

• 
  David-Alexandre Gagné (@GagneDavidAlex) reported 18 minutes ago from Sherbrooke, Quebec

  @Videotron J'ai tout fait ça et ça ne fonctionne pas!

• 
  David-Alexandre Gagné (@GagneDavidAlex) reported 18 minutes ago from Sherbrooke, Quebec

  @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

• 
  Mylène Blouin (@MyleneBlouin) reported 24 minutes ago from Sherbrooke, Quebec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

• 
  Danielle paquette (@Daniell70755356) reported 44 minutes ago from Sherbrooke, Quebec

  @Videotron Pourquoi mes téléphones ne fonctionne pas . Ma ligne est en dérangement. Danielle Paquette de Sherbrooke

• 
  Mylène Blouin (@MyleneBlouin) reported 1 hour ago from Sherbrooke, Quebec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RiouxSVN (@RiouxSVN) reported 11 minutes ago

  Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.

• 
  Scale (@alliareault) reported 12 minutes ago

  My credit bad they refused to give me router registered to Corporative Internet Account Centurion- landlord facilitators & Vidéotron- telecom providers- only ones authorized by CRTC at my location. TAL ruled against me. I'm waiting for them to adhere to QC Canadian & Global Regs.

• 
  Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 14 minutes ago

  @FreedomMobile @Videotron @Quebecor All im doing is trying to make you a better company but you seem to not give a **** about that and that fact is incredibly demoralizing when I care more about you than you do. I **** you not.

• 
  Scale (@alliareault) reported 15 minutes ago

  Internet supposed to be incl in rent- agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.

• 
  kerl (@kerldaddy) reported 16 minutes ago

  @Bell I’m not going to DM you. I’m a preferred Bell client and I’m supposed to have 24/7 support. I’ve wasted more than an hour trying to talk to you. I’ll just go with Vidéotron or Rogers.

• 
  Ann 🇨🇦 (@Annwatson29) reported 19 minutes ago

  @Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.

• 
  ✨Owl is Migrating✨ (@_owlboxes) reported 20 minutes ago

  @Bell You guys lost a customer of 20+ years today because four separate people couldn’t fix an issue that YOU GUYS caused. @Videotron was happy to take my business. Your customer service SUCKS.

• 
  Emmanuel (@GlitchTechFan) reported 22 minutes ago

  So can we just assume Videotron is incredibly lazy? Helix REFUSES to play on a Linux based system, and that's been the case ever since they phased Illico Web out! Get your damn platform working on Linux like two weeks ago!

• 
  James Somaeck (@somaeck) reported 23 minutes ago

  In her response, she had made clear she was not trying to minimize what I was saying, but she said that my issues were "non-issues". She followed up by saying that if I stick with @Videotron, #eSim should be supported by the time I finish my contract in 2024. Seriously? 6/9

• 
  Scale (@alliareault) reported 24 minutes ago

  @LovesCanada8 Maxime, my son & I signed lease- tenant of 15 min globalist city Agora In Gatineau last July. Monopoly Corporative Accounts internet/tv owner/landlord facilitator Vidéotron provider- internet incl in rent! We never had! Corrupt Tribunal Administratif du Logement ruled against us!