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Vidéotron

Vidéotron Outage Report in Sherbrooke, Estrie, Quebec

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sherbrooke come from postal codes J1E and J1J .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Sherbrooke, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map Near Sherbrooke, Quebec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

CityProblem TypeReport Time
Sherbrooke Internet 2 days ago
Sherbrooke Internet 2 days ago
Sherbrooke Internet 4 months ago
Sherbrooke Internet 7 months ago
Sherbrooke Internet 9 months ago
Sherbrooke Internet 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Sherbrooke, Quebec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

  • MyleneBlouin
    Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Quebec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

  • Pierrette222
    Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Quebec

    @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

  • MyleneBlouin
    Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Quebec

    @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jfmezei
    Jean-François Mezei (@jfmezei) reported

    @Bryson_M The problem is that promises were made to the 2007 class of new entrants (of which only Videotron and Eastlink remain ( Wind was sold so not sure original promises still binding). Govt agreed to shield them from new competition.

  • PotemaQuest
    Potéma (Yule love my festive display name pun) (@PotemaQuest) reported

    @Videotron myself and my neighbor seem to both have no Internet coming through our routers, is there an outage in the mont Royal/rosemont area?

  • kam1kazeeee
    Kamikaze (@kam1kazeeee) reported

    @TSN_Sports @drosennhl Hyping up the most embarrassing situation In all professional sport. Cant believe Winnipeg HAS to sellout or they’re relocated and the Videotron Center is just waiting for a team in Quebec but instead we get to see the yotes play in the worst NHL arena I’ve ever seen in my life

  • fagstein
    Steve Faguy (@fagstein) reported

    The CRTC's decision is in response to a complaint from Videotron against Bell, Rogers and Telus, claiming that the Big Three were inflating the costs of wireless devices in order to charge higher cancellation fees.

  • anirban32
    Ani (@anirban32) reported

    What a crappy customer service by @Videotron fizz. Deactivated my service few months back but no refunds. There is no support either. Don’t go by their cheap price. The service is trash.@mtlgazette @CJAD800

  • savage_sultin
    Tim moe ⚡️🦈 (@savage_sultin) reported

    @PHNX_Coyotes Embarrassing is an understatement. The Videotron Centre has lots of space @AZCoyotesPR the @NHL would never allow this in Canada especially if it was one of the poorest teams

  • TheXXIstCentury
    Holiday Pixel 🟩 (@TheXXIstCentury) reported

    @slimyswampghost man this sucks. Everyone in Canada had cool video stores and i had "Superclub Videotron" where you could buy cable boxes and rent movies and games. kinda wild how the TV people were ALSO in the market of giving alternatives to TV though.

  • Davesgenius
    Dave McConnell (@Davesgenius) reported

    Anyone else with @Videotron internet having problems? Ours has been cutting in and out for days.

  • Mart_Madzaw
    MartinV (@Mart_Madzaw) reported

    @HabsOnReddit I was able to watch them all. For some unknown reason, I never get blackouts from sportsnet. (Gatineau, Qc, Videotron)..

  • mediamorphis
    Dwayne Winseck (@mediamorphis) reported

    The TPIA regime has been key, argues #Shaw lawyer, since the 90s & given rise to indy ISPs & @cnoconline members. This'll be key to @Videotron's success b/c it'll allow it to compete in wireline service & to bundle that w/ mobile to compete head on w/ Telus-- 1/x #Rogers #CRTC