Vidéotron Outage Report in Sherbrooke, Estrie, Québec

The latest reports from users having issues in Sherbrooke come from postal codes J1G.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Sherbrooke, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (8%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Sherbrooke, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	18 days ago
Sherbrooke	Internet	3 months ago
Sherbrooke	Internet	5 months ago
Sherbrooke	Internet	6 months ago
Sherbrooke	Internet	11 months ago
Sherbrooke	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Sherbrooke, Québec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

• David-Alexandre Gagné (@GagneDavidAlex) reported 12 seconds ago from Sherbrooke, Québec

  @Videotron J'ai tout fait ça et ça ne fonctionne pas!

• Mylène Blouin (@MyleneBlouin) reported 3 minutes ago from Sherbrooke, Québec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

• Pierrette Chevalier (@Pierrette222) reported 20 minutes ago from Sherbrooke, Québec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

• David-Alexandre Gagné (@GagneDavidAlex) reported 24 minutes ago from Sherbrooke, Québec

  @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

• Mylène Blouin (@MyleneBlouin) reported 56 minutes ago from Sherbrooke, Québec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Sean Lapalme (@TheGraceful_1) reported 4 minutes ago

  Hey @Videotron sim sub fail. CTV still on CBS. Is it that hard to get right?

• jkg_mtl (@jkg_mtl) reported 5 minutes ago

  @fagstein After @bell has sucked $122M from CERB or other pandemic support programs. Switch to @Videotron if you can to protest

• Lino Palmieri (@linop67) reported 7 minutes ago

  @jacktodd46 Jack as much as you hate Bell the corporation their Fibe TV would never make me change to Videotron besides the fact that. I don’t like to give my money to a separatist

• Katrinna Hendrix- 0f/Creator/Artist (@katrinnahendrix) reported 9 minutes ago

  @Videotron Already talked to customer service. They were no help. This shouldn't have happened. Lucky you guys, I'm too broke to find a new internet company

• Mo Knows (@Mothadone) reported 9 minutes ago

  @jacktodd46 I was looking at switching to Fizz since it’s cheaper & faster than @TekSavvyBuzz and since they’re both on Videotron network, there’s no installation. But I just can’t do it, knowing them it’ll jump 40% after a year or they’ll harass me 24/7 to go back to cable TV

• Katrinna Hendrix- 0f/Creator/Artist (@katrinnahendrix) reported 10 minutes ago

  Seriously **** videotron, took money out of my account when I asked for a freeze on my internet bill this month and that was supposed to be for meds. If you ask a company for a freeze during a pandemic, maybe they should do so because everyone is struggling? So frustrated today

• Mimi D (@FlightyMimi) reported 12 minutes ago

  @jacktodd46 The problem is that Videotron is just as horrible a company.

• Meghann C (@Meghann_88) reported 15 minutes ago

  @Videotron we keep deleting shows from our pvr and then they come back as not deleted. We cannot clear the space in our pvr. How can we fix this?

• Danny 🇨🇦 (@TripleX137) reported 16 minutes ago

  Not impressed with Videotron...since high school they’ve been collecting by credit card my payments. Not a single missed payment. I cancel my plan by another provider. They send the last bill to my last address...then a few months later a collection agency calls me...wtf!?! Mf...

• Rebel Heart (@The_Rebel_Heart) reported 19 minutes ago

  @Videotron We've been having major issues with our internet all weekend. Any update as to when that'll be repaired? Thanks