Vidéotron Outage Report in Sherbrooke, Estrie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Sherbrooke, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (9%)

3. 

   TV (9%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Live Outage Map Near Sherbrooke, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	one month ago
Sherbrooke	Internet	4 months ago
Sherbrooke	Internet	6 months ago
Sherbrooke	Internet	6 months ago
Sherbrooke	Internet	one year ago
Sherbrooke	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Sherbrooke, Québec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

• Mylène Blouin (@MyleneBlouin) reported 7 minutes ago from Sherbrooke, Québec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

• David-Alexandre Gagné (@GagneDavidAlex) reported 11 minutes ago from Sherbrooke, Québec

  @Videotron J'ai tout fait ça et ça ne fonctionne pas!

• David-Alexandre Gagné (@GagneDavidAlex) reported 22 minutes ago from Sherbrooke, Québec

  @Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?

• David-Alexandre Gagné (@GagneDavidAlex) reported 35 minutes ago from Sherbrooke, Québec

  @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

• Mylène Blouin (@MyleneBlouin) reported 38 minutes ago from Sherbrooke, Québec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

• Pierrette Chevalier (@Pierrette222) reported 51 minutes ago from Sherbrooke, Québec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Tanny (@Iamtannyp) reported 3 minutes ago

  @Videotron is there any information regarding an outage? I currently have no access in Montreal and cannot access your site

• FrankieP (@FrancoisPeladau) reported 4 minutes ago

  @CanadianKryles @Videotron It is a system wide outage. No ETA.

• HAPPY NEW YEAR !! (@hutaoble) reported 4 minutes ago

  videotron please fix your wifi problem tabarnak

• Alberto Sasaki 🇧🇷🏴 (@SasakiAlberto) reported 4 minutes ago

  @Videotron internet not working in Montreal, Ahuntsic area H4N. Can't contact you and can't access your website either. This is a major issue as we are all stuck at home. Any ETA for a resolution?

• King Karbel (@KingKarbel) reported 5 minutes ago

  @Videotron Everything is down, even you customer service number doesn’t work. What’s going on.

• Sweet spice (@XxSweetspice) reported 7 minutes ago

  @Videotron hi the wifi is not working at my house nor can I access your website or call customer service. I need an answer ASAP before my Uni exams begin! Thank you

• Nexco Networks (@NexcoNetworks) reported 11 minutes ago

  There is a reported issue with @videotron internet connections that may be affecting connectivity and phone services. We will update as new becomes available to us!

• Philip T. (@Corporate18) reported 12 minutes ago

  @VicFrancalancia @Videotron Seems to be an outage. I am sure they are working on it. They are rarely down.

• Pepe Chavez (@jchavech) reported 14 minutes ago

  @Videotron Internet is gone here at terrebonne, your technical support lines are out too!? Are you guys having mayor issues? What’s your ETA to restore the service?

• Mr.Ha (@wha_mtl) reported 15 minutes ago

  @rmitchello @Videotron Yes, same problem in mtl/Saint-Laurent since about 13h00