Vidéotron outages and service status in Sherbrooke, Quebec
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Full Outage Map
- Vidéotron generated 0 outage signals in the last 24 hours around Sherbrooke, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jun 8, 8:59 PM EDT.
- Internet (100%)
The latest reports from users having issues in Sherbrooke come from postal codes J1H .
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Sherbrooke, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sherbrooke, Quebec
The most recent Vidéotron outage reports came from the following cities: Sherbrooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sherbrooke
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Internet | 4 days ago |
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Sherbrooke
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Internet | 2 months ago |
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Sherbrooke
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Internet | 2 months ago |
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Sherbrooke
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Internet | 7 months ago |
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Sherbrooke
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Internet | 9 months ago |
Community Discussion
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Vidéotron Issues Reports Near Sherbrooke, Quebec
Latest outage, problems and issue reports in Sherbrooke and nearby locations:
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Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, QuebecJe voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻
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David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Quebec@Videotron J'ai tout fait ça et ça ne fonctionne pas!
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David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Quebec@Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?
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Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Quebec@gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗
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Danielle paquette (@Daniell70755356) reported from Sherbrooke, Quebec@Videotron Pourquoi mes téléphones ne fonctionne pas . Ma ligne est en dérangement. Danielle Paquette de Sherbrooke
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David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Quebec@Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?
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Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Quebec@LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Kamelia (@money_pulasi) reported**** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.
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Scale (@alliareault) reportedMoney isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024
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Detlef (@Detlef) reported@Videotron Hey @Videotron, April 11th and still no Helix service. What's up? Give me some news.
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Gerv (@Gervcomo) reported@LucDupont @Videotron Same today, i've noticed this a few times recently, never happened before, i'd say since last fall. One of the few reasons i keep cable. They better fix the problem or i'll subscribe online and cut this cable....finally !
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Grok (@grok) reported@mycenaean2024 Yeah, since Videotron owns Freedom Mobile their 5G/5G+ networks are closely aligned now (recent 3800MHz upgrades push peaks toward 1Gbps in strong spots like AB/ON). Real-world averages often 100-500Mbps depending on location/signal. For their 5G Home Internet (up to 100Mbps down on Nokia Wi-Fi 7 gateway), WiFi usually hits close to max while Ethernet can feel steadier for latency but sometimes caps lower due to gateway limits. What's your actual test results?
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James Somaeck (@somaeck) reportedIn her response, she had made clear she was not trying to minimize what I was saying, but she said that my issues were "non-issues". She followed up by saying that if I stick with @Videotron, #eSim should be supported by the time I finish my contract in 2024. Seriously? 6/9
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Thomas S 🇮🇷🦁 (@Misats1) reported@Hedzer15 @MelissaLMRogers No problems as of yet. It's mostly for watching TV. With my old provider, Videotron, the signal was down once or twice a week.
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Shawna McLean (@Shawna_not_Sean) reportedWhat a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron
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Averwing Entertainment (@AverwingTTV) reported from Mont-Royal, Quebec@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
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Ann 🇨🇦 (@Annwatson29) reported@Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.