Vidéotron Outage Report in Sherbrooke, Estrie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Sherbrooke, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (9%)

3. 

   TV (9%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Live Outage Map Near Sherbrooke, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	one month ago
Sherbrooke	Internet	4 months ago
Sherbrooke	Internet	6 months ago
Sherbrooke	Internet	6 months ago
Sherbrooke	Internet	one year ago
Sherbrooke	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Sherbrooke, Québec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

• David-Alexandre Gagné (@GagneDavidAlex) reported a minute ago from Sherbrooke, Québec

  @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

• Mylène Blouin (@MyleneBlouin) reported 29 minutes ago from Sherbrooke, Québec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

• Mylène Blouin (@MyleneBlouin) reported 43 minutes ago from Sherbrooke, Québec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

• David-Alexandre Gagné (@GagneDavidAlex) reported 53 minutes ago from Sherbrooke, Québec

  @Videotron J'ai tout fait ça et ça ne fonctionne pas!

• Pierrette Chevalier (@Pierrette222) reported 56 minutes ago from Sherbrooke, Québec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• carmax (@carmax74905256) reported a minute ago

  @Videotron I have a hard time believing the 90% figure as I know so many from different areas still out, including myself. You can't get through to support. Wait times are ridiculous. After 34 years of being a loyal customer, I will be switching also.

• Wendy Chen (@WendyCh62813748) reported 7 minutes ago

  @Videotron I don’t want to say any bad words… but

• Ella Peplowski (@coachellap) reported 9 minutes ago

  @Videotron Update! We found Videotron this morning. Finally spoke with a CS rep. Videotron scheduled an appointment to reconnect wire on April 17th. We are expecting a credit for service time lost.

• IDK (@SBHSNGL) reported 10 minutes ago

  @Videotron Just saw a Bell guy fixing internet on our street . I told him I wish you were a Videotron guy. He said , ya, I am sorry. I was like me too.. Haven’t seen a single Videotron truck out . Not sure what kind of fix they are doing …

• Frank Morissette (@Crimsonium) reported 12 minutes ago

  @Videotron Power and hydro finished on Gohier and Saint-Louis on Thursday in Saint-Laurent yet still no internet!! Still no Videotron vehicles seen anywhere in the region. Poor service.

• Manuel Pulido (@Moepulido) reported 13 minutes ago

  @Videotron H3V1C3 are not in the 90%, 5 days without service and counting. When restore the service that miss?

• Derek Kilian (@DerekJKilian) reported 16 minutes ago

  @Videotron are you saying that it’s 90% of your employees that have service? With all the dissatisfied customers that are speaking out, it’s hard to imagine that we make up the 10% that have no services…

• Tequilamony (@Tequilamony) reported 20 minutes ago

  @Videotron J7V. 5 days without. Only had 1 hrs this am. Upstairs neighbour's has service with Bell.

• JP Alpha Male (@JPAlphaMale) reported 21 minutes ago

  @Videotron Ndg in Montreal no internet but was able to connect wifi for free in park in same neighborhood ! Hope it get fixed today ! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP like 2 days

• Danny B (@RuprechtMtl) reported 23 minutes ago

  @Videotron BELL is working fine but Videotron is down for 5 days now. What a crap company.