Vidéotron

Vidéotron Outage Report in Sherbrooke, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sherbrooke, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sherbrooke, Estrie, Québec 03/22/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Sherbrooke, Québec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

  • Pierrette222 Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Québec

    @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • bgd99 BGD (@bgd99) reported

    @CHOM977 @TerryDiMonte well fellow Montrealers, I’m looking for help. Won’t cost a dime! Videotron has cancelled @AMC_TV & I’m going to miss #WalkingDead this weekend. Any ideas? Tips? How can we watch the return LIVE this Sunday? 😩

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The #INDU committee on #CRTC "ACCESSIBILITY AND AFFORDABILITY" had MP's calling resellers parasites, Bell as being the only problem & affordability is based only on rates set by Videotron as lower-cost competitive offerings removed by Videotron was ignored. Pretty sad bunch.

  • drconsultant3 Djimy Rouzard (@drconsultant3) reported

    @Videotron @ETCBUYS Seem like Videotron is down again

  • fredomarcilo Frederic Marcil (@fredomarcilo) reported

    @Videotron currently outage at laval ??? No internet

  • EAUclaire2010 Marc-André Auclair (@EAUclaire2010) reported

    @Bell_Support 9 hours without internet wow !!! My neibourgh has videotron... everything is working fine. I was with videotron before and definatly going back as soin as the tech come install his stuff. I already called. Bell is bad ! Very bad customer service !!!

  • MarcAntoineRoss Marc-Antoine Ross (@MarcAntoineRoss) reported

    @Videotron if you're wondering why the chat volumes are so low right now it's probably because you have a JS error on the support page and it just doesn't work...

  • drconsultant3 Djimy Rouzard (@drconsultant3) reported

    @kedollarsignhaa @Videotron Really, tomorrow, sounds like a major outage.

  • bullizking bullizking (@bullizking) reported

    @Videotron is there another outage???

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @peternowak I wonder if Shaw & Rogers will pull their fastest tiers? Pretty sure they will like Videotron did, then claim it's uneconomical so they don't have to provide service like Bell/Telus due to fibre. But, that's also another file in front of the CRTC.

  • Salma31097164 Salma (@Salma31097164) reported

    @Videotron I can’t send you a dm it’s useless no one wants to do anything to help just sending messages to look good to others. I hope people do their research before signing with the worst company on my experience