1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Vidéotron
  6. ❯
  7. Sherbrooke, Quebec
Vidéotron

Vidéotron Outage Report in Sherbrooke, Estrie, Quebec

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sherbrooke come from postal codes J1E and J1J .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Sherbrooke, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Sherbrooke, Quebec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

CityProblem TypeReport Time
Sherbrooke Internet 3 days ago
Sherbrooke Internet 4 days ago
Sherbrooke Internet 4 months ago
Sherbrooke Internet 7 months ago
Sherbrooke Internet 9 months ago
Sherbrooke Internet 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Sherbrooke, Quebec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

  • MyleneBlouin
    Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Quebec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

  • GagneDavidAlex
    David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Quebec

    @Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?

  • MyleneBlouin
    Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Quebec

    @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

  • GagneDavidAlex
    David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Quebec

    @Videotron J'ai tout fait ça et ça ne fonctionne pas!

  • Pierrette222
    Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Quebec

    @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

  • GagneDavidAlex
    David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Quebec

    @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Mtlmail_eth
    Nick | MTLmail.eth (@Mtlmail_eth) reported

    @Videotron not happy with service disruptions…especially when it was planned and no notification sent out.

  • mtl_beh
    B (@mtl_beh) reported

    @schai_mg @fizz_ca @Videotron The weird thins is that fizz shows no issues on their website. 🤔

  • ThingInABook
    Dead flash on a pan., (@ThingInABook) reported

    hey @Videotron i've been visited by one of your salespeople for the last two days at my building. not only he comes in unannounced, but he's also very rude, pushy, condescending and also took my cellphone out of my hands and opened an attachment without my conscent.

  • Valkyrie_Bubble
    Valkyrie (@Valkyrie_Bubble) reported

    @Videotron For not just Videotron but the others as well, it seems like the ETA to restore the Internet service is 3h30 PM today. Looks like we'll hit the 24 hour no service mark.

  • PierreBiaz
    PierreB (@PierreBiaz) reported

    @MissSeverine18 @mtl_beh @Videotron It’s a shame, 1 day long to fix something some ******* expensive

  • HowYouDrouin92
    HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Quebec

    @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

  • greedisnotbad1
    greedisnotbad (@greedisnotbad1) reported

    @Videotron @Valkyrie_Bubble PLEASE NOTE THAT YOUR COMMUNICATION MANAGEMENT PLAN SUCKS! YOUR DUTY IS TO INFORM YOUR CLIENTS WHAT'S GOING ON, SPECIALLY WHEN YOUR CLIENTS REQUEST INFORMATION. JUST LET US KNOW WHAT'S THE PROBLEM AND THE ESTIMATED TIME FOR RESOLUTION, IS THAT TOO MUCH TO ASK?

  • Valkyrie_Bubble
    Valkyrie (@Valkyrie_Bubble) reported

    @Videotron Internet back to being down again in our area. Seems like it's now on and off and will continue for the next 4 hours. Anything to say about such poor reliability on your Internet service?

  • madrigraal
    carmelo (@madrigraal) reported

    @paulinebrock I got frustrated by this because it is the licencing and Canadian companies (Bell, Videotron) that want you to go thru them. I can't watch PBS because I don't have a cable contract. **** em.

  • greedisnotbad1
    greedisnotbad (@greedisnotbad1) reported

    @Valkyrie_Bubble @Videotron @elonmusk SORRY TO BOTHER YOU SO EARLY ON A SATURDAY, BUT CAN YOU PLEASE CONSIDER GIVING US TRUE/RELIABLE INTERNET SERVICE HERE IN MONTREAL? 🙏