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Vidéotron

Vidéotron outages and service status in Sherbrooke, Quebec

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Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Sherbrooke, including 0 direct reports.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sherbrooke, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sherbrooke, Quebec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

CityProblem TypeReport Time
Sherbrooke Internet 1 month ago
Sherbrooke Internet 3 months ago
Sherbrooke Internet 3 months ago
Sherbrooke Internet 8 months ago

Community Discussion

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Vidéotron Issues Reports Near Sherbrooke, Quebec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

  • Daniell70755356
    Danielle paquette (@Daniell70755356) reported from Sherbrooke, Quebec

    @Videotron Pourquoi mes téléphones ne fonctionne pas . Ma ligne est en dérangement. Danielle Paquette de Sherbrooke

  • Pierrette222
    Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Quebec

    @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

  • GagneDavidAlex
    David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Quebec

    @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

  • MyleneBlouin
    Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Quebec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

  • MyleneBlouin
    Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Quebec

    @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

  • GagneDavidAlex
    David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Quebec

    @Videotron J'ai tout fait ça et ça ne fonctionne pas!

  • GagneDavidAlex
    David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Quebec

    @Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Jj8990313510
    Jj89 (@Jj8990313510) reported

    @Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    Still no #CRTC outage reports from: -Videotron -Rogers -Wholesale/resale (Storm Internet aside) -Freedom mobile (which also couldn't provide french service during the outage).

  • alliareault
    Scale (@alliareault) reported

    Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024

  • Geeno262
    Geeno (@Geeno262) reported

    @AmazingZoltan try videotron i found i get great customer service

  • somaeck
    James Somaeck (@somaeck) reported

    In her response, she had made clear she was not trying to minimize what I was saying, but she said that my issues were "non-issues". She followed up by saying that if I stick with @Videotron, #eSim should be supported by the time I finish my contract in 2024. Seriously? 6/9

  • 787pilot
    Seven Eight (@787pilot) reported

    @PsudoMike @telus sucks anyways… these morons are asking why I cancelled my internet plan… because you don’t even offer it on the south show of Montreal you ******* idiots! Vidéotron is better anyways. What kind of telecom company doesn’t even offer a worldwide plan?!

  • ScottRoyston
    🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported

    @Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle

  • arkachatter1986
    Arka Chatterjee (@arkachatter1986) reported

    @Videotron You seem to be getting worser by the day , maybe the monopoly is catching up to you ... Every day my internet is down for 2 to 3 times.

  • Misats1
    Thomas S 🇮🇷🦁 (@Misats1) reported

    @Hedzer15 @MelissaLMRogers No problems as of yet. It's mostly for watching TV. With my old provider, Videotron, the signal was down once or twice a week.

  • MissMcSilly
    Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, Quebec

    If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓