Vidéotron

Vidéotron Outage Report in Sherbrooke, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sherbrooke, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sherbrooke, Estrie, Québec 04/02/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Sherbrooke, Québec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron J'ai tout fait ça et ça ne fonctionne pas!

  • Pierrette222 Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Québec

    @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    @Videotron Why can't I see the information in my account that I need for verification? How do I know what it is, or if it's even valid? I don't know how you got voted #1 in Quebec for customer service, unless you're the only company there.

  • MAAWLAW Mark Warner (@MAAWLAW) reported

    “Independent internet service providers… are… upset about @Rogers offering a sweetheart deal to @Videotron that could drive them out of business altogether… the arrangement smacks of anti-competitive behaviour. A legal challenge… is not just possible; it is most likely.”🤔

  • SarahJaneMorris SJ 🤷‍♀️ (@SarahJaneMorris) reported

    Trying to help my mom adjust her @Videotron mobile, cable and internet settings and I have never in my ever living years using internet websites had such an incomprehensibly terrible, topstitch turbo, mind meltingly non sensical UX experience in my whole damn life. shame on you!

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    @Videotron I can never verify my ID on twitter, and your chat site doesn't work for me, probably because I block ads/tracking at the DNS level. "Uncaught ReferenceError: genChat is not defined"

  • LockieSimon Simon Lockie (@LockieSimon) reported

    The focus on enforceability of the @FP_Champagne conditions misses the mark: the conditions themselves are irrelevant to solving the actual problem, ie that Canada's wireless markets (including Quebec) are the least competitive in the world, and Videotron simply won't change that

  • bloodypatronus_ 👑canadian aether🍁 (@bloodypatronus_) reported

    i took the day off to finish thesis instead i've dealt with all videotron issues and sent updated report to my *** of a teacher bUT ALSO i attended the consultation with my thesis supervisor and i sent her everything i have so far so she could leave comments on the doc as i work

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    And since Videotron is "facilities based" (heh) Videotron will save the day when Rogers goes down, right? RIGHT?

  • SarahJaneMorris SJ 🤷‍♀️ (@SarahJaneMorris) reported

    Trying to help my mom adjust her @Videotron mobile, cable and internet settings and I have never in my ever loving years using internet websites had such an incomprehensibly terrible, topsy turvy, mind meltingly non sensical UX experience in my whole damn life. shame on you!

  • poolie1000 Dan Potvin (@poolie1000) reported

    One hour waiting for an agent on live chat and counting, I got zero mobile network service since I landed in Mexico a week ago, but yet you charge me $14 traveler pass every day for a service I never got and for making 2 phone calls to videotron. When did you guys get so bad???

  • CPComm Campbell Patterson (@CPComm) reported

    @peternowak How will the Minister monitor, report, and enforce violations? What remedies will there be for subscribers? For what period of time are the Minister's orders in effect? What are the consequences if Rogers and Videotron fail to follow the Minister's order?