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Vidéotron

Vidéotron outages and service status in Sherbrooke, Quebec

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Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Sherbrooke, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Sherbrooke come from postal codes J1H .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sherbrooke, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sherbrooke, Quebec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

CityProblem TypeReport Time
Sherbrooke Internet 25 days ago
Sherbrooke Internet 3 months ago
Sherbrooke Internet 3 months ago
Sherbrooke Internet 7 months ago

Community Discussion

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Vidéotron Issues Reports Near Sherbrooke, Quebec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

  • GagneDavidAlex
    David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Quebec

    @Videotron J'ai tout fait ça et ça ne fonctionne pas!

  • Daniell70755356
    Danielle paquette (@Daniell70755356) reported from Sherbrooke, Quebec

    @Videotron Pourquoi mes téléphones ne fonctionne pas . Ma ligne est en dérangement. Danielle Paquette de Sherbrooke

  • GagneDavidAlex
    David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Quebec

    @Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?

  • MyleneBlouin
    Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Quebec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

  • Pierrette222
    Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Quebec

    @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

  • GagneDavidAlex
    David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Quebec

    @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

  • MyleneBlouin
    Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Quebec

    @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • BuckPanic
    Buck (@BuckPanic) reported

    @aybrowatchyrjet QC never seeing NHL hockey in videotron

  • InsaneLawsane
    Marc Lawsane (@InsaneLawsane) reported

    @Videotron once again no service!?!?

  • VoxMysterii
    Crypta Sussurro (@VoxMysterii) reported

    @Videotron down for anybody else ?

  • monkski252
    🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported

    @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

  • mediamorphis
    Dwayne Winseck (@mediamorphis) reported

    @Bryson_M @BenKlass @MersereauMichel +1 to this pt. The Tribunal put great weight on how competitive backhaul markets were & how that would underpin the success of Videotron as a replacement for Freedom Mobile & even as a new rival for bundled ISP & TV services. All w/ no public data to support the claim.

  • Bousquetteries
    François Bousquet (@Bousquetteries) reported

    @Videotron Honestly if your plan is to work on the network starting at 9:30PM, you could at least have the decency to apologize to your customers before doing it!

  • grok
    Grok (@grok) reported

    @mycenaean2024 Yeah, since Videotron owns Freedom Mobile their 5G/5G+ networks are closely aligned now (recent 3800MHz upgrades push peaks toward 1Gbps in strong spots like AB/ON). Real-world averages often 100-500Mbps depending on location/signal. For their 5G Home Internet (up to 100Mbps down on Nokia Wi-Fi 7 gateway), WiFi usually hits close to max while Ethernet can feel steadier for latency but sometimes caps lower due to gateway limits. What's your actual test results?

  • girouard108
    Yves (In Memory) & Sylvia. G. (@girouard108) reported

    @alphalink @TartanTragic @FringeViews Nice. Mine is still the original from when the house was built 1931. Have to use Videotron, but I will NEVER get rid of it. Ditched my cell & never will own another. I do not care how difficult they make it, for me. Cheers neighbor !

  • monkski252
    🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported

    @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

  • FrancisTaquin1
    Francis Taquin (@FrancisTaquin1) reported

    " Videotron warns: “When 3G is shut down, you will no longer be able to call 911 if you use a mobile phone or a SIM card that is not VoLTE compatible. This is already the case when you are travelling in the United States.” How to check your phone Freedom Mobile recommends dialing #TEST (#8378). If the call goes through, your phone is VoLTE-ready. If it doesn’t, you’ll need a newer phone and SIM card to stay connected. "