Vidéotron Outage Report in Sherbrooke, Estrie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Sherbrooke, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (69%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Sherbrooke, Québec
Latest outage, problems and issue reports in Sherbrooke and nearby locations:
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Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Québec
@gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗
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David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec
@Videotron J'ai tout fait ça et ça ne fonctionne pas!
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Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec
@LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté
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Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec
Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻
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David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec
@Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Games (@ItsPaulGame) reported
@MitchSchwartzCo @Videotron it's a DNS issue, if you know how you can go on your router and change the default DNS to google's servers (8.8.8.8 and 8.8.4.4) and it will fix the issue
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FrekkieMonster (@FrekkieMonster) reported
@JokeSins @Videotron I'm in the surrounding areas of Montreal and it was down for a good hour and now it goes away and comes back non stop
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Steve Faguy (@fagstein) reported
@Videotron Definitely a major DNS problem at Videotron, affecting residential internet and mobile data. The servers are pingable, but not returning any DNS requests.
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Armin Morattab (@arminmor) reported
@Videotron WTF?! Can't WFH!
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Nadia (@Nadia22812773) reported
@JokeSins @Videotron I’m in West Island and no service
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Steve Elkin (@Stevie_clix) reported
@JokeSins @Videotron LaSalle is down
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P.J. (@PJ86994288) reported
@Videotron Would be nice to get updates and an estimated time when service could be re-established
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L. V. Birdsong (they/them) (@LVBirdsong) reported
@Videotron Not only did my Internet go down but my phone as well - I have never felt so cut off. I had contacted Videotron a few days ago to say my connection has been unstable lately and they brushed it off as "not on their side." What a joke.
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Perrier (@Perrier40579754) reported
@Davesdere @Videotron Same, I have 2 quizzes this afternoon, I have missed the first one just now, I hope it will be fixed before 3 or else Im in deep ****
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OmegaPrimal #BLM Native Life Matter (@TheOmegaPrimal) reported
@Chrisleroux @JokeSins @Videotron my parents live in Marieville and have the same issues.