Vidéotron Outage Report in Sherbrooke, Estrie, Québec

The latest reports from users having issues in Sherbrooke come from postal codes J1G.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Sherbrooke, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (9%)

3. 

   TV (7%)

4. 

   Total Blackout (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Sherbrooke, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	27 days ago
Sherbrooke	Internet	3 months ago
Sherbrooke	Internet	6 months ago
Sherbrooke	Internet	6 months ago
Sherbrooke	Internet	one year ago
Sherbrooke	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Sherbrooke, Québec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

• Mylène Blouin (@MyleneBlouin) reported 33 minutes ago from Sherbrooke, Québec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

• Mylène Blouin (@MyleneBlouin) reported 45 minutes ago from Sherbrooke, Québec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

• Pierrette Chevalier (@Pierrette222) reported 56 minutes ago from Sherbrooke, Québec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Luc Dupont (@LucDupont) reported 56 seconds ago

  @Tajinder2000 @RogersHelps Same problem with @videotron 😡

• Shooky (@ThebeastShooky) reported 5 minutes ago

  @ThebeastShooky i also remember from 3 years ago an employe from videotron leterally ask me why i wasnt able to pay saying. " why you always call to make payment agreement, you dont work ? How can you pay then. This is inaceptable and i shouldnt never get back at videotron.

• ken Proulx (@kenproulx) reported 5 minutes ago

  @Videotron My wife just spent an hour on the phone with CS, apparently loyalty service calling us tomorrow. I appreciate the follow up, but I feel bad for others who may have been fraudulently convinced by a sales rep like we were.

• Luc Dupont (@LucDupont) reported 6 minutes ago

  @Tajinder2000 @RogersHelps Same problem with @Videotron 😡

• Eric prvncher (@prvncher) reported 7 minutes ago

  @Videotron I’ve had no internet for the last hour in verdun with Helix. Customer service is closed - any word on when it’ll come back online?

• Luc Dupont (@LucDupont) reported 10 minutes ago

  @TripleDTrader @rogerstv @Videotron same problem — please change back to US feed

• ken Proulx (@kenproulx) reported 10 minutes ago

  @Videotron Update: videoteon is laughing at us. Telling us that even though they lied to us, we can’t go back to our old service and have to pay more! This is fraud. Complaint will be opened with CCTS. #helix #fraud #videotron

• Rick (@mon4730) reported 10 minutes ago

  @Videotron Nothing for the last 30 minutes. All lines continue to be down.

• Haitian Princess (@haitianqueen91) reported 11 minutes ago

  @Videotron #I needed your help 2 weeks ago

• Rick (@mon4730) reported 13 minutes ago

  @Videotron Not good. All lines are down. 877-512-0911 & 877-477-1752 This is poor customer service!