Vidéotron Outage Report in Sherbrooke, Estrie, Québec
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The latest reports from users having issues in Sherbrooke come from postal codes J1J.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Sherbrooke, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (10%)
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Total Blackout (8%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sherbrooke, Estrie, Québec
The most recent Vidéotron outage reports came from the following cities: Sherbrooke.
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Community Discussion
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Vidéotron Issues Reports Near Sherbrooke, Québec
Latest outage, problems and issue reports in Sherbrooke and nearby locations:
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David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec
@Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?
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Danielle paquette (@Daniell70755356) reported from Sherbrooke, Québec
@Videotron Pourquoi mes téléphones ne fonctionne pas . Ma ligne est en dérangement. Danielle Paquette de Sherbrooke
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Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Québec
@gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗
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David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec
@Videotron J'ai tout fait ça et ça ne fonctionne pas!
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David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec
@Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?
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Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec
@LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté
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Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec
Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Marriott, PhD. (@pmarriott) reported
@pluc @cogeco @Videotron In other markets where there's "competition" there is still only one physical grid, though, and one grid operator/maintainer. I have no idea how it works for cable network infrastructure though.
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Christina Small (@LadyAinya) reported
@Videotron Is K4K 1G7 still down? We have been away while the power was out, but now we have no internet.
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Romolo D'Ascanio (@RomoloD1996) reported
@Videotron You guys have the worst service known to mankind. It doesn’t make sense that my modem resets itself 10 times a day everytime I’m in the middle of something.
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Dan (@M0504D) reported
@Videotron again without wifi, it’ll be 5 days with this problem.
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Rob Macfarlane (@robmacf) reported
@Videotron Power is restored, but no cable Internet at postal code J9B. Any idea when service will be restored? TIA.
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Dr. Sam (@DrSamTheDentist) reported
@Videotron Even before the storm support was suggesting a repair time of over a month. Now that the storm has happened I am certain any claims of service disruption will be blamed on the storm.
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Jessy Gervais-Plante (@j_gp93) reported
@devilrose21 @Videotron They don't give a damn... 32 hours and counting without services... I need my internet for work... This is unacceptable.
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Marcy D (@marcy2point0) reported
Hey @Videotron you planning to get the TV service running anytime soon? Otherwise I ain’t paying for it this month. Get your act together please and thanks.
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YOW Progressive (@ProgressiveYow) reported
@Videotron Completely separate from the storm, Ottawa south is still without LTE data. It has now been weeks and customer service is still suggesting 3G which only provides 0-5mbps. You would think they could get this right, but @videotron clearly doesn’t care. How are you worse than bell?
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Nancy Vaudry (@devilrose21) reported
@Videotron an update on outage would be nice. I understand storm caused problems but your customers deserve a better answer than just wait.