Vidéotron Outage Report in Sherbrooke, Estrie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Sherbrooke, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

January 10: Problems at Vidéotron

Vidéotron is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (10%)

3. 

   TV (9%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Live Outage Map Near Sherbrooke, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	one month ago
Sherbrooke	Internet	4 months ago
Sherbrooke	Internet	6 months ago
Sherbrooke	Internet	7 months ago
Sherbrooke	Internet	one year ago
Sherbrooke	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Sherbrooke, Québec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

• Mylène Blouin (@MyleneBlouin) reported 51 minutes ago from Sherbrooke, Québec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

• Mylène Blouin (@MyleneBlouin) reported 57 minutes ago from Sherbrooke, Québec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Waibashi (@Waibashi) reported 6 minutes ago

  Anyone using Mangasee in Canada ? Does your ISP block the website ? Mangasee no longer works here with @Videotron Getting ERR_SSL_PROTOCOL_ERROR errors constantly. But works with VPN and mobile data. I wonder if this is part of some stealth filtering of our ISP...

• Jean-François Mezei (@jfmezei) reported 9 minutes ago

  @milnoc at the time you got your SIM card with Vidéotron, did it already have VolTE service ? Just curious if last of VoLTE is because your SIM might be too old or if Videotron blocking you because it doesn’t like your phone.

• sweetjaydeee (@sweetjaydeee) reported 9 minutes ago

  @Videotron been having unstable internet since yesterday. Already called your tech support which were very helpful. However, the stable internet only last for an hour after I called your tech support and we are having problems with the wifi again.

• PierreB (@PierreBiaz) reported 11 minutes ago

  @mtl_beh @Videotron Im on square victoria and it’s down

• Valkyrie (@Valkyrie_Bubble) reported 12 minutes ago

  @Videotron The Internet service in at least old Montreal has been down since 3h PM today. I called just now and the only update I got is that the problem is complex and just wait. Sadly no ETA either. Will there be compensation for losing almost a day of service?

• Dylan Murphy 🇨🇦 (@Dylan_YHM) reported 13 minutes ago

  @VeryScott @Videotron @Xplornet Ha don’t get me started about how absolutely horrible Xplornet is. I was really hoping that T-Mobile had come to this market, but IIRC the CRTC denied that, likely due to being paid off by the big greedy 3

• Z (@LonerZue) reported 15 minutes ago

  @GhostGaming @Videotron ur internet not working im lagging allot

• greedisnotbad (@greedisnotbad1) reported 15 minutes ago

  @PierreBiaz @Videotron THERE IS NO INTERNET SERVICE IN DOWNTOWN MONTREAL NEAR THE OLD PORT. WHY HAVEN'T YOU (VIDEOTRON) DONE SOMETHING? AT LEAST INFORM WHAT IS GOING ON, PLEASE..

• Timothe Lapetite (@nebukam) reported 17 minutes ago

  @Videotron It's very not environment friendly to force your customers to move to Helix w/ new hardware, preventing them from using perfectly working modem/router (for no valid reason, technical or otherwise), /or/ have them pay +>15$ per month to keep the old service...

• Jean-François Mezei (@jfmezei) reported 21 minutes ago

  @Milnoc @Videotron It shouldn’t need manual setup. They have a whitelist of phones they support instead of supporting any/all phones by default.