Vidéotron Outage Report in Sherbrooke, Estrie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Sherbrooke, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (10%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Live Outage Map Near Sherbrooke, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	one month ago
Sherbrooke	Internet	4 months ago
Sherbrooke	Internet	6 months ago
Sherbrooke	Internet	7 months ago
Sherbrooke	Internet	one year ago
Sherbrooke	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Sherbrooke, Québec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

• Mylène Blouin (@MyleneBlouin) reported 5 minutes ago from Sherbrooke, Québec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

• David-Alexandre Gagné (@GagneDavidAlex) reported 22 minutes ago from Sherbrooke, Québec

  @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

• Pierrette Chevalier (@Pierrette222) reported 23 minutes ago from Sherbrooke, Québec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

• Mylène Blouin (@MyleneBlouin) reported 30 minutes ago from Sherbrooke, Québec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• futurination (@futurination) reported a minute ago

  @Videotron @douzepont Not isolated, can confirm I have the issue as well

• Alex Karabatsos (@AKOvO47) reported a minute ago

  @piantagrano @michelsakr @Videotron We called them this morning and oddly enough, it “fixed” itself right after we got off the phone with them after they said they were going to send a tech. We called them back to cancel the tech so we don’t get charged for him.

• Matt Walsh (@_MBW) reported 4 minutes ago

  @Videotron No I haven’t restarted my entire phone to try and rectify the issue

• Ankit something (@_nkyt_) reported 5 minutes ago

  @Videotron policies are disclosed about helix while canceling the service not while starting the service, worst ever service

• Dana Bader (@danabader01) reported 8 minutes ago

  @Videotron @douzepont My internet is down this morning still. It was showing a yellow blinking light and still not working!! @Videotron so frustrating with work on a 9am.

• lucckyvlogs (@lucckyvlogs) reported 8 minutes ago

  The customer service i received from @RogersHelps today, is exactly why i took 5 of my lines to videotron, unbelievable....so unfortunate that your agents don’t care anymore

• Alex D (@douzepont) reported 10 minutes ago

  @Videotron again your internet is down?? How many times does this have to happen during work hours?

• Lidless Blender (@ffocd) reported 16 minutes ago

  @Videotron your internet service is down again. We were doing work catch-up from the hours we missed for a four hour block today. WTF?

• piantagrano (@piantagrano) reported 19 minutes ago

  @AKOvO47 @fmesny @Videotron Its still down for me, since 2:30pm. Anyone get any updates?

• Charlie Foo (@CFouCFou) reported 21 minutes ago

  @AKOvO47 @Videotron Yes there is, for 7 hours now and counting... the problem is not you, it’s your network...