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Vidéotron

Vidéotron Outage Report in Sherbrooke, Estrie, Quebec

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sherbrooke come from postal codes J1E and J1J .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Sherbrooke, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Sherbrooke, Quebec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

CityProblem TypeReport Time
Sherbrooke Internet 4 days ago
Sherbrooke Internet 4 days ago
Sherbrooke Internet 4 months ago
Sherbrooke Internet 7 months ago
Sherbrooke Internet 9 months ago
Sherbrooke Internet 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Sherbrooke, Quebec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

  • MyleneBlouin
    Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Quebec

    @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

  • MyleneBlouin
    Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Quebec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

  • Pierrette222
    Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Quebec

    @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ronaldhoule
    ronald houle (@ronaldhoule) reported

    @lesleychestrman @BestBuyCanada Same here. Very bad service. So hard these days to get decent service... almost as bad as Bell and Videotron. 🥴

  • hfiguiere
    Hubert Figuière (@hfiguiere) reported

    So tonight I couldn't watch @TheWalkingDead episode 10x17 because @Videotron and @AMC_TV couldn't get their **** together. This is a middle finger given to your audience.

  • KcParnell
    GetItRight 🍁 (@KcParnell) reported

    @Videotron This tweet is typical of Videotron. Think of the bottom line, the hell with customers. And then think it's all ok with the "Thank you for your understanding" comment. All I understand is you don't give a **** about customers and only think of $$$

  • maria32923572
    maria (@maria32923572) reported

    videotron employees the rudest customer sales agents! I want to report (Joseph #84899) #videotron

  • Zulopol
    Zulopol 🍁 (@Zulopol) reported from Sturgeon County, Alberta

    @Videotron @MarkoTech9 Customer Service au Telephone < Customer Service au Clavardage

  • maria32923572
    maria (@maria32923572) reported

    @Videotron I am on the phone with another agent yudish 212784 who went above and beyond with customer service and customer care and he needs to be compensated! Your other ee was awful and rude I hope you listen to the recording!

  • BelleyJoel
    Joel Belley (@BelleyJoel) reported

    @Videotron @KcParnell Stupid decision

  • steven55282148
    Steven Glickman (@steven55282148) reported

    @Videotron @KcParnell As terrible as the customer service is at Bell, they will still always be king because of decisions like this.

  • KcParnell
    GetItRight 🍁 (@KcParnell) reported

    @Videotron Bad service....removing AMC. **** Videotron! On to another service.

  • eth_savage
    LORD SAVAGE (@eth_savage) reported

    @Videotron customer service is an absolute disgrace