Vidéotron outages and service status in Sherbrooke, Quebec

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Full Outage Map

Vidéotron generated 0 outage signals in the last 24 hours around Sherbrooke, including 0 direct reports.
The most common problems reported in this area mention Internet.

Internet (100%)

The latest reports from users having issues in Sherbrooke come from postal codes J1E and J1J .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sherbrooke, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 17, 2:00 PM EDT	0	0
Apr 17, 2:20 PM EDT	0	0
Apr 17, 2:40 PM EDT	0	0
Apr 17, 3:00 PM EDT	0	0
Apr 17, 3:20 PM EDT	0	0
Apr 17, 3:40 PM EDT	0	0
Apr 17, 4:00 PM EDT	0	0
Apr 17, 4:20 PM EDT	0	0
Apr 17, 4:40 PM EDT	0	0
Apr 17, 5:00 PM EDT	0	0
Apr 17, 5:20 PM EDT	0	0
Apr 17, 5:40 PM EDT	0	0
Apr 17, 6:00 PM EDT	0	0
Apr 17, 6:20 PM EDT	0	0
Apr 17, 6:40 PM EDT	0	0
Apr 17, 7:00 PM EDT	0	0
Apr 17, 7:20 PM EDT	0	0
Apr 17, 7:40 PM EDT	0	0
Apr 17, 8:00 PM EDT	0	0
Apr 17, 8:20 PM EDT	0	0
Apr 17, 8:40 PM EDT	0	0
Apr 17, 9:00 PM EDT	0	0
Apr 17, 9:20 PM EDT	0	0
Apr 17, 9:40 PM EDT	0	0
Apr 17, 10:00 PM EDT	0	0
Apr 17, 10:20 PM EDT	0	0
Apr 17, 10:40 PM EDT	0	0
Apr 17, 11:00 PM EDT	0	0
Apr 17, 11:20 PM EDT	0	0
Apr 17, 11:40 PM EDT	0	0
Apr 18, 12:00 AM EDT	0	0
Apr 18, 12:20 AM EDT	0	0
Apr 18, 12:40 AM EDT	0	0
Apr 18, 1:00 AM EDT	0	0
Apr 18, 1:20 AM EDT	0	0
Apr 18, 1:40 AM EDT	0	0
Apr 18, 2:00 AM EDT	0	0
Apr 18, 2:20 AM EDT	0	0
Apr 18, 2:40 AM EDT	0	0
Apr 18, 3:00 AM EDT	0	0
Apr 18, 3:20 AM EDT	0	0
Apr 18, 3:40 AM EDT	0	0
Apr 18, 4:00 AM EDT	0	0
Apr 18, 4:20 AM EDT	0	0
Apr 18, 4:40 AM EDT	0	0
Apr 18, 5:00 AM EDT	0	0
Apr 18, 5:20 AM EDT	0	0
Apr 18, 5:40 AM EDT	0	0
Apr 18, 6:00 AM EDT	0	0
Apr 18, 6:20 AM EDT	0	0
Apr 18, 6:40 AM EDT	0	0
Apr 18, 7:00 AM EDT	0	0
Apr 18, 7:20 AM EDT	0	0
Apr 18, 7:40 AM EDT	0	0
Apr 18, 8:00 AM EDT	0	0
Apr 18, 8:20 AM EDT	0	0
Apr 18, 8:40 AM EDT	0	0
Apr 18, 9:00 AM EDT	0	0
Apr 18, 9:20 AM EDT	0	0
Apr 18, 9:40 AM EDT	0	0
Apr 18, 10:00 AM EDT	0	0
Apr 18, 10:20 AM EDT	0	0
Apr 18, 10:40 AM EDT	0	0
Apr 18, 11:00 AM EDT	0	0
Apr 18, 11:20 AM EDT	0	0
Apr 18, 11:40 AM EDT	0	0
Apr 18, 12:00 PM EDT	0	0
Apr 18, 12:20 PM EDT	0	0
Apr 18, 12:40 PM EDT	0	0
Apr 18, 1:00 PM EDT	0	0
Apr 18, 1:20 PM EDT	0	0
Apr 18, 1:40 PM EDT	0	0
Apr 18, 2:00 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sherbrooke, Quebec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	16 days ago
Sherbrooke	Internet	16 days ago
Sherbrooke	Internet	5 months ago
Sherbrooke	Internet	8 months ago

Community Discussion

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Vidéotron Issues Reports Near Sherbrooke, Quebec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

Pierrette Chevalier (@Pierrette222) reported 3 minutes ago from Sherbrooke, Quebec
@gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗
Danielle paquette (@Daniell70755356) reported 9 minutes ago from Sherbrooke, Quebec
@Videotron Pourquoi mes téléphones ne fonctionne pas . Ma ligne est en dérangement. Danielle Paquette de Sherbrooke
Mylène Blouin (@MyleneBlouin) reported 9 minutes ago from Sherbrooke, Quebec
@LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté
David-Alexandre Gagné (@GagneDavidAlex) reported 14 minutes ago from Sherbrooke, Quebec
@Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?
David-Alexandre Gagné (@GagneDavidAlex) reported 42 minutes ago from Sherbrooke, Quebec
@Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?
Mylène Blouin (@MyleneBlouin) reported 53 minutes ago from Sherbrooke, Quebec
Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻
David-Alexandre Gagné (@GagneDavidAlex) reported 53 minutes ago from Sherbrooke, Quebec
@Videotron J'ai tout fait ça et ça ne fonctionne pas!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Miss McSilly | Montréal, Qc (@MissMcSilly) reported 3 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
Scale (@alliareault) reported 4 minutes ago
@PringleJosh Hi. I'm a resident tenant at AGORA. Internet/tv included in rent signed LEASE- WAS NEVER DONE= NO INTERNET SINCE JULY 2024. Centurion my landlord/owner facilitator of internet/tv corporative account Vidéotron monopoly provider- ony only authotized by CRTC- no personal interbet/tv accounts TAL ruled against me told me I have to appeal. I am to Cour Supérieur du Québec for punitive damages, stress & compensation due to loss of income vs Centurion & Vidéotron who colluded fraudulently vs me & my son to TAL. I'm on disability broke my neck in 1999 an ARTIST I CAN'T TEACH OR SELL ART. We must go public. Help me make this happen.
Marc Lawsane (@InsaneLawsane) reported 4 minutes ago
@Videotron once again no service!?!?
Paul Nagy (@PaulWNagyJr) reported 5 minutes ago
@Videotron No problem. I know you were busy. We got it back Tuesday. Thank you. I did use most of my 24 GB of mobile data though... I still have quite a bit of the 20 GB monthly bonus left... but will the data be cut off if I get to the end of that 20 GBs before the cycle finishes on May 6?
IDK (@SBHSNGL) reported 6 minutes ago
@clogicca @Videotron You attitude is worst . If that is how you define civility we are in big trouble
Emmanuel (@GlitchTechFan) reported 8 minutes ago
Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!
Francis Taquin (@FrancisTaquin1) reported 10 minutes ago
" With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "
Bri 💖🏳️‍⚧️ (@tgirliebri) reported 11 minutes ago
And all 3 also operate under their own names So you got a total of 9 different carriers, but in reality it's actually 3 Videotron, Freedom, and Sasktel are the only independent cell providers in Canada There was MTS (Manitoba Telecom Service) but Bell took them over in 2017
Commissioner Miner (@fanCRTCProfling) reported 13 minutes ago
Based on the #CRTC rules in regards to the outage reports, and the fact the no one else filled an outage report, we can conclude Bell actually own Rogers, Freedom and Videotron, or they just buy access from Bell which, per the rules, is allowed to be hidden.
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 17 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS