Vidéotron outages and service status in Sherbrooke, Quebec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Vidéotron generated 0 outage signals in the last 24 hours around Sherbrooke, including 0 direct reports.
The most common problems reported in this area mention Internet.

Internet (100%)

The latest reports from users having issues in Sherbrooke come from postal codes J1E and J1J .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sherbrooke, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 19, 4:20 PM EDT	0	0
Apr 19, 4:40 PM EDT	0	0
Apr 19, 5:00 PM EDT	0	0
Apr 19, 5:20 PM EDT	0	0
Apr 19, 5:40 PM EDT	0	0
Apr 19, 6:00 PM EDT	0	0
Apr 19, 6:20 PM EDT	0	0
Apr 19, 6:40 PM EDT	0	0
Apr 19, 7:00 PM EDT	0	0
Apr 19, 7:20 PM EDT	0	0
Apr 19, 7:40 PM EDT	0	0
Apr 19, 8:00 PM EDT	0	0
Apr 19, 8:20 PM EDT	0	0
Apr 19, 8:40 PM EDT	0	0
Apr 19, 9:00 PM EDT	0	0
Apr 19, 9:20 PM EDT	0	0
Apr 19, 9:40 PM EDT	0	0
Apr 19, 10:00 PM EDT	0	0
Apr 19, 10:20 PM EDT	0	0
Apr 19, 10:40 PM EDT	0	0
Apr 19, 11:00 PM EDT	0	0
Apr 19, 11:20 PM EDT	0	0
Apr 19, 11:40 PM EDT	0	0
Apr 20, 12:00 AM EDT	0	0
Apr 20, 12:20 AM EDT	0	0
Apr 20, 12:40 AM EDT	0	0
Apr 20, 1:00 AM EDT	0	0
Apr 20, 1:20 AM EDT	0	0
Apr 20, 1:40 AM EDT	0	0
Apr 20, 2:00 AM EDT	0	0
Apr 20, 2:20 AM EDT	0	0
Apr 20, 2:40 AM EDT	0	0
Apr 20, 3:00 AM EDT	0	0
Apr 20, 3:20 AM EDT	0	0
Apr 20, 3:40 AM EDT	0	0
Apr 20, 4:00 AM EDT	0	0
Apr 20, 4:20 AM EDT	0	0
Apr 20, 4:40 AM EDT	0	0
Apr 20, 5:00 AM EDT	0	0
Apr 20, 5:20 AM EDT	0	0
Apr 20, 5:40 AM EDT	0	0
Apr 20, 6:00 AM EDT	0	0
Apr 20, 6:20 AM EDT	0	0
Apr 20, 6:40 AM EDT	0	0
Apr 20, 7:00 AM EDT	0	0
Apr 20, 7:20 AM EDT	0	0
Apr 20, 7:40 AM EDT	0	0
Apr 20, 8:00 AM EDT	0	0
Apr 20, 8:20 AM EDT	0	0
Apr 20, 8:40 AM EDT	0	0
Apr 20, 9:00 AM EDT	0	0
Apr 20, 9:20 AM EDT	0	0
Apr 20, 9:40 AM EDT	0	0
Apr 20, 10:00 AM EDT	0	0
Apr 20, 10:20 AM EDT	0	0
Apr 20, 10:40 AM EDT	0	0
Apr 20, 11:00 AM EDT	0	0
Apr 20, 11:20 AM EDT	0	0
Apr 20, 11:40 AM EDT	0	0
Apr 20, 12:00 PM EDT	0	0
Apr 20, 12:20 PM EDT	0	0
Apr 20, 12:40 PM EDT	0	0
Apr 20, 1:00 PM EDT	0	0
Apr 20, 1:20 PM EDT	0	0
Apr 20, 1:40 PM EDT	0	0
Apr 20, 2:00 PM EDT	0	0
Apr 20, 2:20 PM EDT	0	0
Apr 20, 2:40 PM EDT	0	0
Apr 20, 3:00 PM EDT	0	0
Apr 20, 3:20 PM EDT	0	0
Apr 20, 3:40 PM EDT	0	0
Apr 20, 4:00 PM EDT	0	0
Apr 20, 4:20 PM EDT	0	0

April 20: Problems at Vidéotron

Vidéotron is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sherbrooke, Quebec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	18 days ago
Sherbrooke	Internet	18 days ago
Sherbrooke	Internet	5 months ago
Sherbrooke	Internet	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Sherbrooke, Quebec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

Danielle paquette (@Daniell70755356) reported 5 minutes ago from Sherbrooke, Quebec
@Videotron Pourquoi mes téléphones ne fonctionne pas . Ma ligne est en dérangement. Danielle Paquette de Sherbrooke
Mylène Blouin (@MyleneBlouin) reported 5 minutes ago from Sherbrooke, Quebec
@LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté
David-Alexandre Gagné (@GagneDavidAlex) reported 9 minutes ago from Sherbrooke, Quebec
@Videotron J'ai tout fait ça et ça ne fonctionne pas!
David-Alexandre Gagné (@GagneDavidAlex) reported 14 minutes ago from Sherbrooke, Quebec
@Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?
David-Alexandre Gagné (@GagneDavidAlex) reported 38 minutes ago from Sherbrooke, Quebec
@Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?
Pierrette Chevalier (@Pierrette222) reported 39 minutes ago from Sherbrooke, Quebec
@gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗
Mylène Blouin (@MyleneBlouin) reported 54 minutes ago from Sherbrooke, Quebec
Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Commissioner Miner (@fanCRTCProfling) reported 6 minutes ago
W/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..
Scale (@alliareault) reported 9 minutes ago
@GoTalkTruth @Shawnbuckleylaw @nhppa I'm tenant in a 15 min city Agora (also Villa being built) in Gatineau Internet supposed to be incl facilitators a Monopoly Centurion Corporative Account as well as provider Vidéotron They wanted me out I'm poor but potential & value. Never set it up. No internet since Oct.
Scale (@alliareault) reported 10 minutes ago
@LovesCanada8 Maxime, my son & I signed lease- tenant of 15 min globalist city Agora In Gatineau last July. Monopoly Corporative Accounts internet/tv owner/landlord facilitator Vidéotron provider- internet incl in rent! We never had! Corrupt Tribunal Administratif du Logement ruled against us!
Hey it's MÏÇH€£€ (@miremi) reported 12 minutes ago
I find it weird that people always post to an artists account "memories" of concerts from their nosebleed seats? Also, they are always of the "videotron" or whatever it's called and never at the ant-like figure on the stage. If you don't have "camera seats" take a hard pass.
François Bousquet (@Bousquetteries) reported 12 minutes ago
@Videotron Honestly if your plan is to work on the network starting at 9:30PM, you could at least have the decency to apologize to your customers before doing it!
Marc Lawsane (@InsaneLawsane) reported 20 minutes ago
@Videotron once again no service!?!?
🐾 Flynn 🦊 🔜 FD 🐾 (@ArcticFoxHiro) reported 21 minutes ago
@JustNoOne3001 @yellmapper Just went to Ottawa and picked up n66 and a fuckton of B7 on telus Like, 20mhz of 7, another 20mhz of 7, 20mhz of 2, 15mhz of 66, 30mhz of n66 according to service mode. I didn't even know band 66 was that wide, nevermind having Rogers and Vidéotron also using spectrum
Fluxtrot (@fluxtrot) reported 21 minutes ago
@Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 23 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 24 minutes ago
please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!