Vidéotron Outage Report in Sorel, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
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Full Outage MapProblems in the last 24 hours in Sorel, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sorel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet
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Wi-fi
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Total Blackout
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TV
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E-mail
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Phone
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Vidéotron Issues Reports Near Sorel, Québec
Latest outage, problems and issue reports in Sorel and nearby locations:-
Myriam Arpin
(@Myriam_Arpin) reported
from Saint-Roch-de-Richelieu, Québec
Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:-
Scotty J
(@Scott_EJ84) reported
@videotron Internet connection is horrid this morning. Appears to be happening all over the city.
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Videotron
(@Videotron) reported
@IdleAmbler Hi. The service is now gradually returning. We suggest that you try to restart your Videotron devices. If that doesn't work, it should very soon. Have a good day! -cr
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Condy
(@loucondy) reported
Videotron really testing my nerves today. 6 months. Late fees every month, I pay at least 6 days advance. They keep kicking the can down the road. It’s outright stealing actually. $1. Every mo is a lot of money for these thieves
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Videotron
(@Videotron) reported
@JackCha59051190 Hi Jack! We are sorry for the situation, it is certainly not the experience we want for our customers. However as mentioned by MB before they are independently operated, because of this our managers at Videotron can not assist you, it is not for a lack of wanting to help. -sms
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Ravi Jaiswal
(@RjRocKs_1211) reported
@Videotron Thanks for that.. I have connected with the customer service, and they said there is an outage in my location and will be back by around 2pm Est.. I hope it gets resumed more earlier.. thanks
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Jose Piñero
(@joseRpineroP) reported
@susannayjosef @CyrilPepito @fizz_ca Is no only fizz is videotron too in verdun the connection is super slow and nothing open
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Videotron
(@Videotron) reported
@JackCha59051190 Even though Videotron owns Fizz, they are still two different companies with their own customer service. Fizz is 100% online by chat and you can contact them in the link that I've sent you. There is no customer service over the phone nor an email address. -Pierre-Olivier.
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Matthew
(@paveetcie) reported
@Videotron I'm in Montreal west and I have no service. I believe there are service trucks up the road. Any idea when it will be restored?
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Angel/Devil
(@FragMetalhead) reported
It has been a week almost, continuous blackout service throighout the days, multiple times. #Helix. @Videotron
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Patrick-son 🇭🇹
(@massonbelgacon) reported
@Videotron gotta be the worst when it come to internet connection **** y'all *****'s
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