Vidéotron Outage Report in Sorel, Montérégie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Sorel, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sorel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (11%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

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Vidéotron Issues Reports Near Sorel, Québec

Latest outage, problems and issue reports in Sorel and nearby locations:

• Myriam Arpin (@Myriam_Arpin) reported 42 minutes ago from Saint-Roch-de-Richelieu, Québec

  Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Marc Griffin (@montrealmarc) reported 4 minutes ago

  @greynotgrey @Videotron People are saying on the Videotron support page they’re being told: “no idea when the internet will be back on.”

• Synful (@synfulosophy) reported 5 minutes ago

  @Videotron You keep saying 90%, but that means nothing when you're the other 10% & you can't get an understanding as to what areas are being worked on next. An outage map similar to HydroQuebec would have been appreciated, but that must have been too hard. How about just naming burroughs?

• TG (@SBHSNGL) reported 6 minutes ago

  @DanteInfn @Videotron They are the worst managed company . The management needs a clean up . But again ….

• carmax (@carmax74905256) reported 6 minutes ago

  @Videotron 2) I have Rogers as a cell provider. Their network was offline for me. Was able to connect to an agent in a minute. That agent followed up by email & suggested I ask billing for a credit. They are now back online. Two completely different experiences. Videotron is not prepared.

• Wendy Chen (@WendyCh62813748) reported 6 minutes ago

  @Videotron I don’t want to say any bad words… but

• Ian K. Rogers ikr?╭ರ_ಠ (@greynotgrey) reported 10 minutes ago

  @montrealmarc @Videotron It was going in and out until Wednesday evening when it cut out entirely, around the sane time all the big trees fell over on my block - I assume it was related.

• Dante's Inferno (@DanteInfn) reported 13 minutes ago

  @Videotron My service is back up in the h9h. No videotron you don't get to take credit. It only came back when hydro restored a patch nearby that was without power.

• TG (@SBHSNGL) reported 13 minutes ago

  @AzemOfLight @Videotron No one gives a damn about your useless comment

• Manuel Pulido (@Moepulido) reported 13 minutes ago

  @Videotron H3V1C3 are not in the 90%, 5 days without service and counting. When restore the service that miss?

• Matt Viglas (@MattViglas) reported 14 minutes ago

  @Videotron Bell Fibe was online the moment electricity came back, just saying.. Videotron is still down at my dads place (J7T). I've been bugging him to switch. After this fiasco he will be.