Vidéotron

Vidéotron Outage Report in Saint-Roch-de-Richelieu, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Roch-de-Richelieu, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Roch-de-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Roch-de-Richelieu, Montérégie, Québec 01/19/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Vidéotron Issues Reports Near Saint-Roch-de-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Roch-de-Richelieu and nearby locations:

  • Myriam_Arpin Myriam Arpin (@Myriam_Arpin) reported from Saint-Roch-de-Richelieu, Québec

    Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jonathanhouetw2 TheGrizzlyBanjo (@jonathanhouetw2) reported

    @Videotron Our grocery stores were having trouble before

  • Banil1998CA Bachir Azbaty (@Banil1998CA) reported

    @Videotron In westmount the internet is down since 1 hour ago and the customer call Center is not available to reach us

  • BigFatRebound Charlotte N (@BigFatRebound) reported

    Videotron is down, Helix gateway inaccessible. But managed to change the DNS on my computer so HUZZAH this works.

  • agoddamnedbear bear (@agoddamnedbear) reported

    @Oren22539854 @Videotron "weather is fine so what's the issue?" is this a joke

  • Jachavar2 jachavar.python.2020 (@Jachavar2) reported

    @Videotron I'm having problems in Terrebonne! WTF

  • Flott_ttv Flott (@Flott_ttv) reported

    @IndigosPop @AdmiralHackbar @Videotron It might be because your already had twitter and facebook DNS cached before videotron servers went down?

  • CathG84806675 😻Bitcoin Tesla Cat😻 (@CathG84806675) reported

    @SeanEnjoying videotron internet’s was down

  • Vincent___Blain Vincent Blain 🍁 (@Vincent___Blain) reported

    @LykeOnTopp @BaJumVFX @Videotron If you're not a Bell customer, I might look better but as a customer, it's not. I guess you didn't hear about the massive layoff last week.

  • aniskouteich Anis Kouteich (@aniskouteich) reported

    @canadiancapers @AdmiralHackbar @Videotron Whenever they fix their problem just go to your wifi settings and set the dns back to automatic

  • kevv2 Keven (@kevv2) reported

    @MTLDaniel @MitchSchwartzCo @Videotron The DNS resolution broke for some reason, just use non-default DNS services and you'll be fine