Vidéotron

Vidéotron Outage Report in Saint-Roch-de-Richelieu, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Roch-de-Richelieu, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Roch-de-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Roch-de-Richelieu, Montérégie, Québec 02/08/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Saint-Roch-de-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Roch-de-Richelieu and nearby locations:

  • Myriam_Arpin Myriam Arpin (@Myriam_Arpin) reported from Saint-Roch-de-Richelieu, Québec

    Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • GaelleMarrasse gaelle marrasse (@GaelleMarrasse) reported

    @Videotron Not working

  • steep_deeped Powder Pete 🎿 (@steep_deeped) reported

    @CameronC11 @Videotron We will never get a answer.

  • Torkizoid A concerned human (@Torkizoid) reported

    @Videotron So much for Friends the reunion on CTV… How about compensating all of your customers for the LACK of support…

  • tabarjack Stranger (@tabarjack) reported

    Cut the cord. That's how you fix all @Videotron TV problems, present and future!

  • Torkizoid A concerned human (@Torkizoid) reported

    @Videotron Nothing f’in works… and your technical support number does not work as well ….

  • Patrick_Thi Patrick Thibodeau (@Patrick_Thi) reported

    @danmac40 @Videotron Blame Legault with his stupid curfew .. Videotron is not responsible ll

  • CourageDR TuSpock Shakur (@CourageDR) reported

    @Videotron First Betty White and now my Helix Videotron signal went down. Your move 2021….your move

  • CameronC11 Cameron (@CameronC11) reported

    @Videotron How does the curfew alert affect the helix service I pay for?

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @VIDEOTRON why...why does my piece of crap helix does not have abc tv today. On demand not available either. 2 says of this ****.

  • kamitsis_leon Leon Kamitsis (@kamitsis_leon) reported

    @Videotron It's not working 😢