Vidéotron Outage Report in Saint-Roch-de-Richelieu, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Roch-de-Richelieu, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Roch-de-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (64%)
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Wi-fi (15%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Saint-Roch-de-Richelieu, Québec
Latest outage, problems and issue reports in Saint-Roch-de-Richelieu and nearby locations:
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Myriam Arpin
(@Myriam_Arpin) reported
from
Saint-Roch-de-Richelieu, Québec
Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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stephane harnois
(@Errorist66) reported
internet down? but i can ping 1.1.1.1 so it’s only the DNS from #videotron. so change the adaptor settings for you network card and add 1.1.1.1 to the list of DNS
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Rohit Rawat
(@rawatrocks2008) reported
@Videotron I am using a Rogers network to tell you that I am facing internet issues.
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M. Bundy 🦑🐬
(@MitchellBundy) reported
Videotron's having some backbone issues in Montreal. Looks like their DNS servers are down. I'm using Cloudflare's 1.1.1.1 DNS service in my network permanently now, since @Videotron doesn't seem to care to notify their customers when they have downtime.
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Trevor Roberson
(@JokeSins) reported
@Videotron Is this just an issue in Laval? Asked a few people from Montreal that use Videotron and their services are just fine. Their phone line doesn't seem to work either at least for us.
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shawn
(@hey_its_me_2020) reported
Add Google’s DNS if your #videotron is down.
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L. V. Birdsong (they/them)
(@LVBirdsong) reported
@Videotron Not only did my Internet go down but my phone as well - I have never felt so cut off. I had contacted Videotron a few days ago to say my connection has been unstable lately and they brushed it off as "not on their side." What a joke.
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andrew quenneville
(@AndrewTechDude) reported
@Videotron even my phone LTE is down
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John Xydous
(@johnxydous) reported
@CommentsMia @Videotron Hang on, taking out the trash....
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andrew quenneville
(@AndrewTechDude) reported
@Videotron i am loosing money on my investments as we speak VIDEOTRON fix this before i lose more money
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Ken Quinn
(@kwquinn) reported
@mayq2012 @Videotron @francoislegault There's a major outage going on. So even if you reached Videotron you'd likely end up in voicemail hell and no further ahead. All I can say is be patient.