Vidéotron

Vidéotron Outage Report in Saint-Roch-de-Richelieu, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Roch-de-Richelieu, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Roch-de-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Roch-de-Richelieu, Montérégie, Québec 03/20/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint-Roch-de-Richelieu, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Jude.

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City Problem Type Report Time
CanadaSaint-Jude Internet
CanadaVerchères E-mail
CanadaSorel Internet
CanadaVerchères Internet
CanadaSorel TV
CanadaContrecoeur Internet

Community Discussion

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Vidéotron Issues Reports Near Saint-Roch-de-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Roch-de-Richelieu and nearby locations:

  • Myriam_Arpin Myriam Arpin (@Myriam_Arpin) reported from Saint-Roch-de-Richelieu, Québec

    Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Flott_ttv Flott (@Flott_ttv) reported

    @Videotron "Jun 3 10:29:36 kernel: eth4 (Int switch port: 4) (Logical Port: 4) (phyId: c) Link DOWN. Jun 3 10:29:41 WAN Connection: ISP's DHCP did not function properly. Jun 3 10:29:46 WAN Connection: WAN(0) link down." Log de coupure internet... 2x hier, 3x ajd

  • dariamark Daria Mark (@dariamark) reported

    @Videotron Thank you. Called and the technician confirmed that there is an issue in our neighborhood. No ETA for resolution.

  • citykidbreezy1 💰 ฿ ☈ € € ☡ ¥ヅ (@citykidbreezy1) reported

    Mannn **** @Bell @Videotron is 10000x Better

  • douzepont Alex D (@douzepont) reported

    @Videotron the internet service went down when I went to bed last night and this morning it is still down. Twice in two months I have to try and work through an outage. When is this going to be fixed?!

  • LoganCDN Logan Foster (@LoganCDN) reported

    @Videotron sorry to say I had a horrible customer support experience with your team. One expects a lot better from your business.

  • LoganCDN Logan Foster (@LoganCDN) reported

    @Videotron internet isn't working so I can't use their helix app to talk to their customer support to tell them their internet service isn't working. Phone support tells me to use the helix app. That's some real catch 22 BS there.

  • ArnoldL1969 Arnold L. (@ArnoldL1969) reported

    At least I got to see the winning shot in ot by the Habs. Been having problems with videotron.

  • fastpuppy FastPuppy (@fastpuppy) reported

    @videotron is #slow again/still I really wish they’d put a damn reset button on the front of their modems.

  • Nemachocolat368 Homie in Chief (@Nemachocolat368) reported

    Mediocrité incompetence waste of my time = @Videotron customer service PU CAPABLE

  • g_orisia 🔞Dyalan B.F.🔞 (@g_orisia) reported

    @ShyGal_Lilly Since I moved with Videotron I'm having an amazing service. + since I'm such an ******* I call them once or twice a year to tell them their competitor offered me a better deal (Total lie) so they lower the cost of my monthly fee.