Vidéotron Outage Report in Saint-Roch-de-Richelieu, Montérégie, Quebec

Problems in the last 24 hours in Saint-Roch-de-Richelieu, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Roch-de-Richelieu, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Saint-Roch-de-Richelieu, Quebec

The most recent Vidéotron outage reports came from the following cities: Saint-Jude.

City	Problem Type	Report Time
Saint-Jude	Internet	23 days ago
Verchères	E-mail	1 year ago
Sorel	Internet	2 years ago
Verchères	Internet	2 years ago
Sorel	TV	2 years ago
Contrecoeur	Internet	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Saint-Roch-de-Richelieu, Quebec

Latest outage, problems and issue reports in Saint-Roch-de-Richelieu and nearby locations:

• 
  Myriam Arpin (@Myriam_Arpin) reported 55 minutes ago from Saint-Roch-de-Richelieu, Quebec

  Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charlotte N (@BigFatRebound) reported 4 minutes ago

  Videotron is down, Helix gateway inaccessible. But managed to change the DNS on my computer so HUZZAH this works.

• 
  Ti Gwav 🇭🇹 (@Gwava_) reported 4 minutes ago

  @idcdaph @theboybibs Toxic is the videotron rep that just hang up on me right after telling me "we're having trouble with the service in your area" 😭 Boy WHAT?

• 
  😻Bitcoin Tesla Cat😻 (@CathG84806675) reported 8 minutes ago

  @SeanEnjoying videotron internet’s was down

• 
  Jessica N.F (@jkannf26) reported 8 minutes ago

  @Videotron When can we expect this issue to be fixed?

• 
  craft beer central (@harunoshiobanas) reported 9 minutes ago

  apparently theres a widespread issue with videotron and because im with fizz which uses the same network as videotron im f*cked for who knows how long

• 
  Ktronic@Space (@9eArtFr) reported 11 minutes ago

  @Videotron Boisbriand / outage from 1:24pm to 2:50pm

• 
  bear (@agoddamnedbear) reported 11 minutes ago

  @Pauldesgro @Videotron yeah, then switch back when bell eventually has an outage

• 
  Morrie Portnoff (@MorriePortnoff) reported 16 minutes ago

  @fagstein @Videotron Bsiness service comes back and then goes. It is back now

• 
  MoraJaybird (@MoraJaybird) reported 17 minutes ago

  @MitchyD @Videotron We keep losing internet service really late at night, around 2AM or so. It's happens about 2-3 times per week (for the past 6ish months) and it suuucks.

• 
  Keven (@kevv2) reported 19 minutes ago

  @MTLDaniel @MitchSchwartzCo @Videotron The DNS resolution broke for some reason, just use non-default DNS services and you'll be fine