Vidéotron Outage Report in Saint-Roch-de-Richelieu, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Roch-de-Richelieu, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Roch-de-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Saint-Roch-de-Richelieu, Québec
Latest outage, problems and issue reports in Saint-Roch-de-Richelieu and nearby locations:
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Myriam Arpin
(@Myriam_Arpin) reported
from
Saint-Roch-de-Richelieu, Québec
Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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aya nakamura stan account 💎
(@runawayyslave) reported
It’s me pretending that eye too have a problem with videotron so I dont have to work😭
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oddnotnormal
(@oddnotnormal) reported
@Videotron @GretaLemieux9 #agedlikemilk so much for reliable service. I know it's not your fault as community manager, but this corporate copypasta bullshit does nothing to help. Y'all have enough money to provide semi-reliable service and new technologies without increases. #corporategreed
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Fel Chocobo
(@FelChocobo) reported
@Videotron Are you gonna credit us ? Losing business right now. Still gonna have to pay for the down time ?
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paul jones
(@Jonesmtl181) reported
@xXElextraXx @MitchSchwartzCo @Videotron im in montreal and mine never went down... i don't think its everyone
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Beerhaze
(@Beerhaze) reported
@GadSaad @Videotron If you have a personal router (not Helix) - login to your router and set the DNS servers to Google 8.8.8.8 and Cloudflare 1.1.1.1 for now. Connecting your computer to the router/modem using an Ethernet cable should also work.
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GC
(@AIMforGC) reported
@Videotron Mine keeps coming on and off. Horrible man.
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Anthony Barranco
(@AnthonyBarranco) reported
@Bobby_Anguelov do you really need such a crazy router? especially for an apartment? I had a silly default router from Videotron but it works really well. Limited admin sucks though. But if I really wanted, I'd just grab a more modern netgear or linksys routers for cheap.
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Лев Антонович
(@youngcicero_) reported
@ElephantStoneHQ @Videotron not working as well in downtown montreal
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Camille Bergstaller
(@CBergstaller) reported
@MTLDaniel @Videotron It’s been 3h now and I have an exam and no wifi. Thankfully the exam got postponed (because of the outage). But yes they do happen, but don’t upgrade our prices claiming it’s for better services.
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Kim Belair
(@BagelofDeath) reported
The internet is down across Montreal (for Videotron subscribers) and we mostly can’t work without it, but on the plus side, the internet is down across Montreal and we mostly can’t work without it.