Vidéotron outages and service status in Saint-Roch-de-Richelieu, Quebec

Problems in the last 24 hours in Saint-Roch-de-Richelieu, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Roch-de-Richelieu, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Roch-de-Richelieu, Quebec

Latest outage, problems and issue reports in Saint-Roch-de-Richelieu and nearby locations:

• 
  Myriam Arpin (@Myriam_Arpin) reported 21 minutes ago from Saint-Roch-de-Richelieu, Quebec

  Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yves (In Memory) & Sylvia. G. (@girouard108) reported 33 seconds ago

  @alphalink @TartanTragic @FringeViews Nice. Mine is still the original from when the house was built 1931. Have to use Videotron, but I will NEVER get rid of it. Ditched my cell & never will own another. I do not care how difficult they make it, for me. Cheers neighbor !

• 
  livingdead360 (@livingdead360) reported 3 minutes ago

  @Videotron when is internet service going to be fixed in Laval H7V region??? Its been cutting in and out since Friday night!!

• 
  R i N K Y (@RinkyReport) reported 6 minutes ago

  @ScottXfan The thing is with the vast territory around Quebec city, a lot of people would travel up to 2hrs to go watch a game. They have the building, the tv network in TVA Sports with Videotron, just the QMJHL games there have 8000 people in the stands. For many it would make sense.

• 
  Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 7 minutes ago

  @FreedomMobile @Videotron @Quebecor All im doing is trying to make you a better company but you seem to not give a **** about that and that fact is incredibly demoralizing when I care more about you than you do. I **** you not.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 8 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Morin (@MorinLoL1) reported 13 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Colin Wilson (@Wilson13Ca) reported 15 minutes ago

  @cd_lmh @psac_afpc Why would u want the same ******* u can't stand dealing with when u call Rogers/bell/Videotron etc..... To now be the ******* you have to deal with when ur trying to get ur passport or deal with taxes etc

• 
  𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 15 minutes ago

  Two straight days @Videotron internet is down. Clown service.

• 
  Morin (@MorinLoL1) reported 23 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Alex Stevens (@AlexSte49374492) reported 24 minutes ago

  @ReclaimTheNetHQ I'm not hearing much opposition from the major internet service providers like Bell, Rogers, Telus, Videotron, Cogeco, Eastlink in regard to bill c-22. So I guess they are all in?