Vidéotron

Vidéotron Outage Report in Saint-Roch-de-Richelieu, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Roch-de-Richelieu, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Roch-de-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Roch-de-Richelieu, Montérégie, Québec 11/23/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports Near Saint-Roch-de-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Roch-de-Richelieu and nearby locations:

  • Myriam_Arpin Myriam Arpin (@Myriam_Arpin) reported from Saint-Roch-de-Richelieu, Québec

    Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • macmoyska Katrina Moy (@macmoyska) reported

    No @videotron internet service in Hull. Their support phone number doesn’t work. Trying to get through a busy take-out Valentine Friday. What’s going on??

  • pmhammer4 pmhammer (@pmhammer4) reported

    @Videotron no internet connection, and your contact us page and numbers all seem down. What is going on?

  • MartinB16041563 Martin Berger (@MartinB16041563) reported

    @Videotron 12,000+ people reported an outage. Videotron's lines are cut, cannot reach them... Did Videotron just full-on crash?! Everybody is working from home and there is no news from Videotron!! Fix this now!

  • ValidTrxcz Trxcz (@ValidTrxcz) reported

    @Videotron plz fix your fkn internet

  • Ash___Tray Ash (@Ash___Tray) reported

    @rmitchello @Videotron Their call center is down as well

  • CILANTRO_xo Your newest addiction (@CILANTRO_xo) reported

    @ElephantStoneHQ @Videotron Even tried calling them and it’s not working ... wtf is happening

  • Corporate18 Philip T. (@Corporate18) reported

    @CILANTRO_xo @ElephantStoneHQ @Videotron Ok let’s calm down. Internet is a technology and it goes down. It does not mean that they got hacked.

  • CILANTRO_xo Your newest addiction (@CILANTRO_xo) reported

    @avremele @Videotron Yeah this is really bullshit service I’m thinking of cancelling and going with another provider. They didn’t announce anything and phones lines are unreachable ....

  • Adam93030037 adam (@Adam93030037) reported

    @Videotron what's going on with the service in Carignan ? Plz advise

  • royshoyer Roy Shoyer (@royshoyer) reported

    @ElephantStoneHQ @Videotron Desjardins is down too