Vidéotron

Vidéotron Outage Report in Saint-Roch-de-Richelieu, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Roch-de-Richelieu, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Roch-de-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Roch-de-Richelieu, Montérégie, Québec 02/24/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Saint-Roch-de-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Roch-de-Richelieu and nearby locations:

  • Myriam_Arpin Myriam Arpin (@Myriam_Arpin) reported from Saint-Roch-de-Richelieu, Québec

    Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • FayyzerGOD Fayyzer🇨🇦 (@FayyzerGOD) reported

    **** videotron😤😤😤

  • OptionGod420 Option OG (@OptionGod420) reported

    @C9Aim @Videotron if your boss doesn’t understand, you prob work at a **** company. #videotronsucks

  • kirkh24 d silver (@kirkh24) reported

    @Videotron My LTE service is also down but for some reason I can access Twitter. And Videotron CS and tech support numbers are also not working...

  • Beerhaze Beerhaze (@Beerhaze) reported

    Hello Quebec Videotron users... Wi-Fi is down for all cable users. Change primary DNS to 8.8.8.8 and secondary to 1.1.1.1 on your router and you will get your your Wi-Fi back. I'm sure Videotron will fix it soon but for now... just manually change your router settings.

  • JLB420 Justin Leblanc (@JLB420) reported

    A DNS server seems to be down affecting internet and mobile devices for #Videotron fb and twitter work fine via data usage but nothing else #videotronoutage

  • johnxydous John Xydous (@johnxydous) reported

    @CommentsMia @Videotron Mind your business maybe... wtf

  • mirxzh mir (@mirxzh) reported

    @Videotron paid $60 for videotron technician to add a cable to my router which they installed incorrectly at the first place and lag issues persisted now complete outage. bravo

  • thomlbvr Thomas Lefebvre (@thomlbvr) reported

    .@Videotron Internet keep going down randomly throughout the day, rebooting the router seems to fix it every time. Thoughts? I have Helix.

  • erinmaclennan13 erin (@erinmaclennan13) reported

    @Videotron y'all trying to give us a snow day with this wifi outage?

  • JustMikeTwo Justin (@JustMikeTwo) reported

    Videotron is having a major outage at the moment. Their DNS servers are DOWN. If you are tech savy enough, change your DNS servers in your router to Google. 8.8.8.8 and 8.8.4.4 #videotron