Vidéotron

Vidéotron Outage Report in Saint-Roch-de-Richelieu, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Roch-de-Richelieu, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Roch-de-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Roch-de-Richelieu, Montérégie, Québec 12/29/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports Near Saint-Roch-de-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Roch-de-Richelieu and nearby locations:

  • Myriam_Arpin Myriam Arpin (@Myriam_Arpin) reported from Saint-Roch-de-Richelieu, Québec

    Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • KingKarbel King Karbel (@KingKarbel) reported

    @Videotron Everything is down, even you customer service number doesn’t work. What’s going on.

  • Alexand90873019 Alexander (@Alexand90873019) reported

    @Videotron my internet is down and the website and phone number done seem to be working.

  • ann_lemieux Ann Lemieux (@ann_lemieux) reported

    @Videotron unable to call for tech support??? (514)

  • farnaznaz farnaz (@farnaznaz) reported

    @Videotron the worst and least reliable internet service ever !!

  • Jeff_Macarine EliteFourJeff (@Jeff_Macarine) reported

    Internet outage in Montreal for all Videotron users right? Cause my **** doesn't work!

  • Cynister72 Cyn 🚴‍♀️💨 (@Cynister72) reported

    Welp, #videotron is down, and it’s down hard. Looks like my work day might be cut short.

  • HangryBeaver1 Hangry_Beaver (@HangryBeaver1) reported

    @Videotron is your network down? Wifi shows I’m connected but both iPhone and MacBook say I’m not connected to the internet. Tried resetting everything and still not working. Tried calling both customer service lines but all I get are busy signals??? Wtf?

  • talbot_lab Sebastien Talbot (@talbot_lab) reported

    @Videotron cell service and wifi is down........

  • ldionmarcil Louis Dion-Marcil (@ldionmarcil) reported

    @fagstein @denkiii @Videotron It's a bad DNS push to their routeurs. Switch to public ones (1.1.1.1,8.8.8.8) and it'll work again.

  • FrancoisPeladau FrankieP (@FrancoisPeladau) reported

    @CanadianKryles @Videotron It is a system wide outage. No ETA.