Vidéotron Outage Report in Saint-Roch-de-Richelieu, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Roch-de-Richelieu, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Roch-de-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (60%)
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Wi-fi (18%)
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TV (10%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saint-Roch-de-Richelieu, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Saint-Jude.
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Jude |
Internet | |
| Verchères |
||
| Sorel |
Internet | |
| Verchères |
Internet | |
| Sorel |
TV | |
| Contrecoeur |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Saint-Roch-de-Richelieu, Québec
Latest outage, problems and issue reports in Saint-Roch-de-Richelieu and nearby locations:
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Myriam Arpin
(@Myriam_Arpin) reported
from
Saint-Roch-de-Richelieu, Québec
Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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COLDBLUE
(@MannyTerrebonne) reported
@MatthewEvolves umm...the guy owns videotron ? you dont think he wants to have his stuff on his own network eventually ?
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Mark
(@ReaperClose) reported
@Videotron it’s 2 days and still nothing, spoke with tech support and they are working on it. Fix the problem.
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Kristian Gravenor
(@CoolopolisMTL) reported
from
Montréal, Québec
@videotron no internet here at my home in NDG. Please fix
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Daniel Massicotte 🌎
(@CrazyDanmas) reported
@Videotron I finally solved the problem of HELIX, all I needed was a hammer.
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SUDEVI
(@StreetDreamsOtt) reported
@Videotron Is the internet down in Gatineau? My Helix Fi 2 gateway has a white light but I can't see my own wifi network? It just disappeared Using my phone data to check the status/setting on my Helix Fi 2. The Helix Fi app say it online Still cant see my own wifi network?
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Shivam Gandhi
(@GujuGaming) reported
@Videotron My service is down for Internet. What’s going on?
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Mark
(@ReaperClose) reported
@Videotron so after speaking with tech support, still no help. I’m priority to get service back but its been 3 days. Can I assume this month will be free??
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Ranbir
(@Ranbir_SD) reported
@chuckfromcanada @Videotron Internet is down in LaSalle.
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!!! anthony
(@RoastedPotatoes) reported
@zojajaja you can also call videotron and tell them you’re thinking about leaving, we did that at our old apartment and they gave us the new customer discount for another year
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Chuck
(@chuckfromcanada) reported
@Videotron why is my wifi down again!!! 2nd time today trying to work from home.