Vidéotron Outage Report in Saint-Roch-de-Richelieu, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Roch-de-Richelieu, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Roch-de-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (59%)
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Wi-fi (18%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Saint-Roch-de-Richelieu, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Saint-Jude.
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Jude |
Internet | |
| Verchères |
||
| Sorel |
Internet | |
| Verchères |
Internet | |
| Sorel |
TV | |
| Contrecoeur |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Saint-Roch-de-Richelieu, Québec
Latest outage, problems and issue reports in Saint-Roch-de-Richelieu and nearby locations:
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Myriam Arpin
(@Myriam_Arpin) reported
from
Saint-Roch-de-Richelieu, Québec
Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Meloomat
(@Sirfresh_alot) reported
@IssaCheckmate @Videotron You mfers always act shady, own up to your **** and do something @Videotron
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William Lee
(@Will78787) reported
@Videotron Help by figuring out what happened and addressing it, instead of only the people who speak up.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Anthony Barranco
(@AnthonyBarranco) reported
@belong2superman @Videotron I just went down too. Site is down on my phone too. Perfect timing
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💋
(@Jojokofficial_) reported
@IssaCheckmate @Videotron WTF @Videotron this is actually horrible. I’m so sorry you went through that. I’m definitely never going to go with their services and will make sure no one around me ever does either!
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ø
(@kayoazul) reported
@Videotron helix contract is a TRAP not explained to customers BEFORE signing up. i thought this was illegal. can’t find mention of conditions on your website. it should be plain. receiving details in a pdf contract link afterwards is too late. complaint was sent to @CCTS_CPRST
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Nesta
(@nesta5_) reported
@zopdzn @Videotron i have problems with my connection
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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. s a d r a .
(@OrdinarySadra) reported
Good morning @Videotron , just wanted to check if there is a regional internet outage going on or it’s just me. I'm having difficulties connecting since this morning 😑