Vidéotron Outage Report in Saint-Roch-de-Richelieu, Montérégie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Saint-Roch-de-Richelieu, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Roch-de-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (68%)

2. 

   Wi-fi (13%)

3. 

   TV (9%)

4. 

   Total Blackout (6%)

5. 

   E-mail (3%)

6. 

   Phone (1%)

Community Discussion

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Vidéotron Issues Reports Near Saint-Roch-de-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Roch-de-Richelieu and nearby locations:

• Myriam Arpin (@Myriam_Arpin) reported 45 minutes ago from Saint-Roch-de-Richelieu, Québec

  Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Eddie.A.GolfSport (@EAGolfSport1) reported 4 minutes ago

  @Sachtradamus Are you with Videotron or on Data? My data works fine, but my Videotron wifi is slow and not loading pics.

• Beach Foam Pop / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported 5 minutes ago

  @CTVLife has had an audio-video out of sync problem for weeks on @Videotron. They don't seem to know how to fix the problem. Can you help?

• devinbrodie25 🇨🇦 (@devinbrodie25) reported 5 minutes ago

  .@Videotron customer support is terrible.

• Xandros Cana (@VsCanadians) reported 8 minutes ago

  @Trinity50436567 @pablorodriguez @Videotron That **** shouldnt be on tv

• Commissioner Miner (@fanCRTCProfling) reported 9 minutes ago

  @mgeist So all together, the "no-shows" I know of: -Bell & Videotron refused to show up at LCJC (was stated last year ~ last committee meeting), but they were consulted & support it, Senate Sponsor said it can develop for other content. -Justice & Public safety refused to show Others?

• Leslie Spector (@LeslieSpector7) reported 12 minutes ago

  @Videotron worst service. Waited all day for technician. Kept telling me I was next call. Nobody showed up. No wifi, No television, No telephone. Missed an entire day of work.

• Allan Lisbona (@allanomfs) reported 13 minutes ago

  @Videotron Too late! I will be switching to Bell who has much better customer service

• Allen Arany (@allen_arany) reported 14 minutes ago

  @Videotron I just got off the phone with one of the rudest agents. I was wanting to know why I was being charged when the phone line was in vacation mode. I spent 4 hours on the line to rectify a mistake that videotron admitted to making in Jan. Only to encounter a horrible experience now.

• Stephan🇨🇦 (@piko72) reported 14 minutes ago

  @fizz_ca Internet issues going on for a while since yesterday Montreal area! @Videotron

• gino buena (@gbuena) reported 16 minutes ago

  @Videotron no internet service Montreal-east?