Vidéotron Outage Report in Saint-Roch-de-Richelieu, Montérégie, Quebec

Problems in the last 24 hours in Saint-Roch-de-Richelieu, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Roch-de-Richelieu, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Saint-Roch-de-Richelieu, Quebec

The most recent Vidéotron outage reports came from the following cities: Saint-Jude.

City	Problem Type	Report Time
Saint-Jude	Internet	25 days ago
Verchères	E-mail	1 year ago
Sorel	Internet	2 years ago
Verchères	Internet	2 years ago
Sorel	TV	2 years ago
Contrecoeur	Internet	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Saint-Roch-de-Richelieu, Quebec

Latest outage, problems and issue reports in Saint-Roch-de-Richelieu and nearby locations:

• 
  Myriam Arpin (@Myriam_Arpin) reported 47 minutes ago from Saint-Roch-de-Richelieu, Quebec

  Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  STARFLEET REPLICATOR UNIT (PARODY) (@ReplicatorUnit) reported 9 minutes ago

  @FreedomMobile so, now that you sold out - yet again - what will happen to our rate plans etc.? Will @Videotron use lube, when they take over our service etc? Will we get a choice on plans etc? We the users of #FreedomMobile need answers.

• 
  kpwnage_ (@Whereismypart) reported 10 minutes ago

  @Videotron You don't answer customer phone support, you don't answer tweets, we are still experiencing internet issues. How can you make an outrageous claim of 80% ? Give us an estimate of when this is expected to be resolved, people work from home and require these services!

• 
  Screwhead (@djScrewhead) reported 11 minutes ago

  @Videotron Still no service in H3W 1W8 area!

• 
  Alex Martins (@AlexM370) reported 11 minutes ago

  What a complete lack of respect for your customers @Videotron. No service for 3 days and impossible to reach customer support!!

• 
  QueensClasher (@QueensClasher) reported 14 minutes ago

  @Videotron Still waiting for my internet service to be back after 4 days now in Gatineau Quebec!!! Get on it pls

• 
  yuh (@youbeglazin) reported 16 minutes ago

  @jab_u @Videotron Probably tomorrow lol, they cut the wifi 3 times already and it took almost 24 hours to come back each time. **** videotron respectfully

• 
  yuh (@youbeglazin) reported 17 minutes ago

  Had internet for 12 hours then it randomly cuts off at 5pm, GET Y’ALL **** TOGETHER @Videotron

• 
  Lumpy 🔪 (@lumpybag) reported 21 minutes ago

  @Videotron this is poor response is making my family switch to bell

• 
  TravelBlissNow (@travelblissnow) reported 21 minutes ago

  @Videotron Can you explain why my land line didn’t work during the power outage? I thought that was the one thing that was supposed to be reliable.

• 
  Scooby snacks (@Mat_Brazers) reported 25 minutes ago

  @Videotron My Internet is back but keeps going down.