Vidéotron

Vidéotron Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 01/29/2026 13:20

January 29: Problems at Vidéotron

Vidéotron is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • gregorycgravett Gregory Gravett (@gregorycgravett) reported

    @M_Millerman @Videotron Bloody 500 server errors. They are a bane in my existence.

  • hariskbgvc Haris begović 🇨🇦🇧🇦🇭🇷 (@hariskbgvc) reported

    @Videotron Yeah I’m on hold for 11 minutes now. Do you guys have an outage? Kinda random how this happens two days after Rogers

  • girlknowstech Marie - Girl Knows Tech (@girlknowstech) reported

    @Chancine I have Videotron and couldn't use data or send text messages for 1.5 days during the outage.

  • ExistMan123 🅱️eter Griffin⁉️ (@ExistMan123) reported

    @CowabungaDeetz @OrdinaryGamers videotron isnt owned by rogers. Rogers,Fido,Chatr were without cell service. anyone that does not use the rogers network still had service.

  • battlehalls drif 🍄 af wither !! (@battlehalls) reported

    unrelated but as a kid i had so little video games which is why i dont have deep rooted nintendo nostalgia i guess. i remember going to videotron and borrowing mario kart for like 2 or 3 weeks straight trying to unlock all racers but i never thought abt asking to buy it -> stupid

  • nathaliepicard Nathalie Picard (@nathaliepicard) reported

    @Videotron internet down, any idea when it is gonna be back ?

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Mark_Goldberg Rogers cellular 302-720 network remained “available” in many areas of the country (such a s montreal) so phones did not fall back to making 911 on Bell/Telus/Videotron/Freedom.

  • dlrcarolyn carolyn (@dlrcarolyn) reported

    @Bob131313 don't think Rogers has internet availability in Quebec. think it is Bell and Videotron. Unless that has changed. for sre phone service but...

  • hariskbgvc Haris begović 🇨🇦🇧🇦🇭🇷 (@hariskbgvc) reported

    Anyone else having issues with #videotron ????? No wifi

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    @Videotron Your website keeps switching to French, so I don't know which of the four options I should choose to login. Even when I choose English.