Vidéotron Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (11%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• eddy g 🍁 (@eddygeeeeeee) reported 4 minutes ago

  thanks @Videotron for giving me a new remote. Now,about those prices that keep rising,I can only keep the price down by getting rid of channels.There has to be another way.Bell is begging me to switch.

• Gregg Lowden 🇨🇦 (He/Him, homme) (@gregg_lowden) reported 7 minutes ago

  @AnthonyLacavera @MobileSyrup It's regional and has to seen beyond bellybutton lint in ON or BC. Videotron in QC, Cogeco in the East. Shaw formerly centre. Telus West. Robellus somewhat majority of larger urban centres. Down to Robell when merger completes.

• Mathieu (@ThinkSayMakeDo) reported 9 minutes ago

  @Videotron Hi, I just transferred my numbers to Rogers, I just got my Videotron invoice this morning. Can I get next month's service credited back since I didn't use it?

• Anne Girard (@Transcanadian) reported 13 minutes ago

  @Videotron Seems you can take money from people's credit cards in seconds but can take weeks to reimburse if you decide not to become a customer. 35, 24, 32 minutes on the phone respectively getting nowhere. #poorcustomerservice #ReadTheFinePrint

• lekkman (@lekkman) reported 16 minutes ago

  @Videotron The zoom option is not on. All other channels are fine. I don't think calling you would resolve the issue. It is clearly not a problem with my equipment/settings. But thanks anyway.

• toni (@tonih_78) reported 17 minutes ago

  @David_Moscrop @TekSavvyBuzz @RogersHelps Similar happened to me years ago but w/ Videotron. We'd lose internet out of nowhere for sometimes hours at a time. After years of frustrating calls w them & a new modem, we finally got a tech who wasn't lazy & changed the exterior cable. Problem solved. Good luck.

• Thomas Markus (@thomas_markus1) reported 18 minutes ago

  @Videotron sound and pixel issues on msnbc and picture off:air in Montreal

• Shai Hayun (@ShaiHayun) reported 21 minutes ago

  @Videotron I was never emailed my invoice this month.

• Prabeen (@PrabeenTO) reported 24 minutes ago

  @Videotron horrible experience. The modem was not delivered n time. I wasted 3 hours to collect. Now it is not connecting. Now I need to pay and wait a week to get it fix. I can't work from home.I can't take day off. I should have gone with @Bell .

• Hanner (@GangstHannah) reported 25 minutes ago

  All I want is for Videotron to accept the transfer request on my behalf since they prevented me from doing it myself. I'm not going to drive 6h and back to type "oui" on a text message. Like wtf is this? @Videotron Actually help customers maybe?