Vidéotron

Vidéotron Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 02/25/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Caedus456 Reid Thompson (@Caedus456) reported

    @Videotron DNS servers are down. For those that know how, go manually change yours to Google's. 8.8.8.8 and 8.8.4.4

  • Philliam1994 Philliam (@Philliam1994) reported

    @angelidotca Update: DNS servers are down videotron is trying to get them back up.

  • NauMercy Nauman M (@NauMercy) reported

    People with videotron having connection issues?

  • NeueWelle Thomas James (@NeueWelle) reported

    @CriticalHabsFan @fagstein @Videotron it's a temporary fix, it'll be fine

  • MitchellBundy M. Bundy 🦑🐬 (@MitchellBundy) reported

    @MarkJon50797406 @Videotron Their entire backend DNS service was down, this include mobile...

  • FNantel Francois Nantel (@FNantel) reported

    @RheumAndy @cibc Maybe they link through a Videotron server (which has been down since 13:10)

  • sival84 Simon Vallée (@sival84) reported

    @danielgold1 @GadSaad @Videotron Even the mobile network is down. Yet Twitter still works. I can't make heads or tails of this.

  • chezjonesy Chez Jonesy (@chezjonesy) reported

    @Videotron First time we have been down in four years with Vidéotron. Overall very reliable. Of course, still inconvenient to lose service when working from home. More updates would@be helpful.

  • URBXTV URB-X-TV (@URBXTV) reported

    @Videotron My service went out, I'm in Lavaltrie.

  • IndigosPop Sebastien Letourneau (@IndigosPop) reported

    @Flott_ttv @AdmiralHackbar @Videotron I'm just wondering how I can access twitter and Facebook but can't connect to my Helix portal or use a browser as mobile data doesn't work either 🤔