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Vidéotron

Vidéotron Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. Catharines, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 61% Internet (61%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ShaiHayun
    Shai Hayun (@ShaiHayun) reported

    @Videotron I was never emailed my invoice this month.

  • gregorycgravett
    Gregory Gravett (@gregorycgravett) reported

    @M_Millerman @Videotron Bloody 500 server errors. They are a bane in my existence.

  • Ed3463
    Ed Fine (@Ed3463) reported

    @nspector4 In specific regions one telco wld likely dominate (eg Videotron in Quebec?) Leaving regions almost as vulnerable. Is the problem really that the GTA went down? Would it have been a nation issue if it was Calgary? So maybe we just need insurance for the Toronto users...

  • Habs_Fan_NJ
    Dr. Dave🇨🇦🇺🇸⚕️ LET'S DO THAT HOCKEY! (@Habs_Fan_NJ) reported

    Anybody downtown (Outremont, Plateau) have Videotron home internet? Sister is reporting an outage and they claim its in the whole area.

  • HasanHaiNL
    Hasan Hai 🧜🏾‍♂️ (He/Him) (@HasanHaiNL) reported

    Ah, once I manually switched the network to a new one (I chose Videotron), issue is resolved. Wild that Rogers is STILL having trouble!

  • Videotron
    Videotron (@Videotron) reported

    Notice to our customers | The Ukraine 24 channel ceased operations on July 21, 2022 and is therefore no longer available. Videotron is pleased to have been able to help the Ukrainian Canadian community stay informed by making Ukraine 24 available free of charge.

  • nathaliepicard
    Nathalie Picard (@nathaliepicard) reported

    @Videotron internet down, any idea when it is gonna be back ?

  • RichardBlais12
    Richard Blais (@RichardBlais12) reported

    @michaelcoirazza @Videotron Yes i called and there is a problem in Laval

  • iJonniM
    Jonni Martinez  (@iJonniM) reported

    @MobileSyrup NO! @Videotron needs to go outside of Quebec to help make a big 4 possible and bring competition. Quebec today has better prices than all of Canada.

  • hwoarangtag
    hwoarangtag (@hwoarangtag) reported

    @Videotron outage since 16h08. 4 hours later and still no internet. Maybe another Rogers incident?