Vidéotron Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Report a Problem

Full Outage Map

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

January 11: Problems at Vidéotron

Vidéotron is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (10%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• The Fake Gatsby (@fake_gatsby) reported 3 minutes ago

  @Videotron Internet is down. Montreal ndg/westmount area. Tried calling support lines but just get a busy signal, not even automated answering/greeting picks up just a busy tone. Middle of the work day with everyone working from home. Not a good look for you guys.

• Jad El Houssami (@jado06) reported 3 minutes ago

  @Videotron HELIX internet down, and technical support line is not connecting. I'm unable to work, can we have any updates about what is happening?

• 🤍 (@halfpasstnoon) reported 4 minutes ago

  @Videotron well thats it for me! Canceling and going with another company! Your internet is pure crap

• Martin Berger (@MartinB16041563) reported 5 minutes ago

  @Videotron 12,000+ people reported an outage. Videotron's lines are cut, cannot reach them... Did Videotron just full-on crash?! Everybody is working from home and there is no news from Videotron!! Fix this now!

• Your newest addiction (@CILANTRO_xo) reported 7 minutes ago

  @ElephantStoneHQ @Videotron Even tried calling them and it’s not working ... wtf is happening

• Paul Zeeman (@pzeeman) reported 8 minutes ago

  @Videotron Are you aware of any internet service outage in the Gatineau area? I confirmed that it’s not just my residence experiencing issues.

• Brendan Kelly (@brendanshowbiz) reported 9 minutes ago

  Is there a problem w Videotron wifi right now?

• adam (@Adam93030037) reported 10 minutes ago

  @Videotron what's going on with the service in Carignan ? Plz advise

• Bruno Simon (@SharePointBruno) reported 12 minutes ago

  @videotron, Internet down in Pointe-Claire

• Simon Castonguay (@Weirdostein) reported 13 minutes ago

  @rmitchello @Videotron Yes. Am in MTL. Even their website seems to have trouble.