Vidéotron Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (9%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• rachel ouaknine (@rachelouaknine2) reported 2 minutes ago

  @Keough99co @Videotron My wifi is not working as well what is going on?

• Michael Coirazza (@michaelcoirazza) reported 2 minutes ago

  @Videotron is there an internet outage in the Laval area??

• Hanner (@GangstHannah) reported 5 minutes ago

  I've been on the phone for about 2.5h and I feel like I'm going insane. All the agents and technical people have been super freaking nice, I cannot complain. It's a weird situation and I cannot go back to Videotron's network because I'm legit 6h away by car and that's one way lol

• Hugo Mendes (@hmendes00) reported 6 minutes ago

  Now we want to confirm with @Videotron that our contract is cancelled, their customer service can't recognize one of the security questions by phone and they want us to drive to a store that's 45min from our place to do that. (PT 4)

• Hanner (@GangstHannah) reported 14 minutes ago

  All I want is for Videotron to accept the transfer request on my behalf since they prevented me from doing it myself. I'm not going to drive 6h and back to type "oui" on a text message. Like wtf is this? @Videotron Actually help customers maybe?

• Mathieu (@ThinkSayMakeDo) reported 16 minutes ago

  @Videotron Hi, I just transferred my numbers to Rogers, I just got my Videotron invoice this morning. Can I get next month's service credited back since I didn't use it?

• Vlad Catrinescu (@vladcatrinescu) reported 16 minutes ago

  Hey @Videotron - Got a new Sim Card + a Canada/USA package .... but no cellphone service in US (Dallas). LTE does work. Any ideas? Galaxy S20+ 5G and got a new Sim Card in 2022 per your instructions last time.

• Vanessa Francis (@NessWinkyNess) reported 16 minutes ago

  @Videotron a person in a Pandemic cannot go 6 days without internet. We need to find a solution. Will be calling back this morning because this is unacceptable. (I am using what is left of my data).

• eddy g 🍁 (@eddygeeeeeee) reported 17 minutes ago

  thanks @Videotron for giving me a new remote. Now,about those prices that keep rising,I can only keep the price down by getting rid of channels.There has to be another way.Bell is begging me to switch.

• Ernesto Manzano (@Yabucoayv) reported 20 minutes ago

  @Videotron over an hour on the phone trying to get service with Videotron. Original wait 15 minutes. Then I have been on hold for 30 minutes. What is wrong with Videtron now days? Also please stop wrong billing people, so we do not need to call