Vidéotron

Vidéotron Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/12/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • the_uncanny13 The Uncanny (@the_uncanny13) reported

    Hey @Videotron fix your DNS servers im losing money here!!!!

  • marrtwitt Martin Paiement (@marrtwitt) reported

    @Videotron Whats funny is most apps and games still work online while all web is down phones and lan

  • oscarbilde Zoe Layla (@oscarbilde) reported

    literally why is fizz AND videotron wifi down in like. All of Montréal????

  • JustMikeTwo Justin (@JustMikeTwo) reported

    @rawatrocks2008 @Videotron @Rogers Videotron is having a major outage at the moment. Their DNS servers are DOWN. If you are tech savy enough, change your DNS servers in your router to Google. 8.8.8.8 and 8.8.4.4

  • ananarchie Anastasia is marooned in The Ontario (@ananarchie) reported

    @_paisiblement nah there's a massive outage. I'm with Videotron and I'm fine but my sister's internet and data is also out completely

  • SensFan1984 Scott Sloan (@SensFan1984) reported

    @JustMikeTwo @pxolaaaa @Videotron Can confirm, I used the same fix

  • Foureyedhuman2 Foureyedhuman (@Foureyedhuman2) reported

    @GronkWRLD @ElephantStoneHQ @Videotron Bottom right on your PC right click on the internet connection -> open network settings -> change adapter options -> choose your net and double click -> properties -> find IPv4 -> on the bottom instead of "using auto dns" change it to manual and type in what i said before.

  • KarenBSmithers 𝓚𝓪𝓻𝓮𝓷 ❼ (@KarenBSmithers) reported

    @Videotron fix ur wifi

  • TheSpiritorix Spiritorix (@TheSpiritorix) reported

    @Videotron 1,Took you 1 hour to warn us. 2,You haven’t given us a timeframe of the resolution nor the location where it’s happening . 3, you literally just increased our bills but the service has been going downhill. Ps: fix your sh*t app that never worked

  • pxolaaaa Paola (@pxolaaaa) reported

    @Videotron, if you gon have an internet outage then run me my money back cause these services ain’t it tuh! I got an online exam in 2 hours, where my Wifi at 🙄 ? #Vidéotron #Videotron #InternetOutage