Vidéotron Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (60%)
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Wi-fi (18%)
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TV (11%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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ScorpioSymbol
(@IvanMakesGames) reported
The absolute worst thing about switching to @Videotron s newest internet/cable is that when your cable goes down now, so does your TV :( (It goes down a lot...)
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James Somaeck
(@somaeck) reported
The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9
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Commissioner Miner
(@fanCRTCProfling) reported
Still no #CRTC outage reports from: -Videotron -Rogers -Wholesale/resale (Storm Internet aside) -Freedom mobile (which also couldn't provide french service during the outage).
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stephanie 🌻
(@31to76) reported
is anyone’s videotron internet super slow? mine has been like this since yesterday but not sure if it’s just me.
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Commissioner Miner
(@fanCRTCProfling) reported
There are still no #CRTC outage reports from the ice storm that knocked comm's out for: -Videotron -Rogers -Freedom (which also negated French service during the outage) -Flanker brands -Resellers/wholesalers (Storm Internet aside)
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Brandon Caron
(@b2caron) reported
@FreedomMobile will Freedom's home network be expanded with Videotron's Quebec network? I don't want to be roaming when I go to Montreal anymore 😢
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TekSavvy Assistance
(@TekSavvyCSR) reported
@somecanuckchick @Videotron So sorry to hear this! Please send us a DM with your account info and we'll see how we can help. - JL
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ScorpioSymbol
(@IvanMakesGames) reported
@Videotron I mean.. we call everytime and are always told the problem is on your end (like right now... 3hr estimate)
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somecanuckchick 🍁@somecanuckchick@mastodon.world
(@somecanuckchick) reported
@TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.
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Dwayne Winseck
(@mediamorphis) reported
@Bryson_M @BenKlass @MersereauMichel +1 to this pt. The Tribunal put great weight on how competitive backhaul markets were & how that would underpin the success of Videotron as a replacement for Freedom Mobile & even as a new rival for bundled ISP & TV services. All w/ no public data to support the claim.