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Vidéotron

Vidéotron Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. Catharines, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • aezzat30
    @shraf (@aezzat30) reported

    @Videotron how many times does a technician have to visit a client to fix a problem??why can’t a client swap out a faulty device at your store??????

  • chit2am
    Chit2am (@chit2am) reported

    @Videotron you telling to reboot the modem? Did it 5 times already and no update! And guess what! You website is not loading either! So let me know how I can reach the support department! It’s a shame!

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    @krisjoseph @BenKlass I see what u are saying & where coming from, but, yeah I can't ever seeing myself siding with ISED on this if what Bell claims is true. ISED's policy is bad policy. Their fix is worse policy (a fix in secret to benefit their hand picked champ, videotron only). Rotten.

  • KittEdotca
    KitEdotca (@KittEdotca) reported from Westmount, Quebec

    @Videotron so, erm, you’re internet is down?

  • Corporate18
    Phil. T. (@Corporate18) reported

    @Videotron Is it normal that my gateway model keeps turning off on its own because of the outage ?

  • MartinArganara1
    Martin Arganaraz (@MartinArganara1) reported

    Hey, my client space isn't working and I need to add data to my phone. Can you help support? @Videotron

  • icountclouds
    steph. (@icountclouds) reported

    @Videotron hi! Is there an update or news on the current outage in Montreal (H2W)?

  • TimRobe74994564
    Tim Roberts (@TimRobe74994564) reported

    @videotron is the #videotron network down?

  • jessicamenard4
    Jesska (@jessicamenard4) reported

    @Videotron Girl, Sophie gravelle, at the kiosque in orleans ottawa, ON didn’t understand what i was saying and started giving me attitude and being rude, cutting me off and wouldnt let me speak. Wishing there was someone there higher up there to help.

  • silverdesk
    benjamin saravia (@silverdesk) reported

    @gauthiergarnier @Videotron I have a Bell client connection. Same problem. No muy bueno :/