Vidéotron Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (9%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Jérémie Dalpé (@JeremieDalpe) reported 3 minutes ago

  @theolesen @Videotron I do too! I called and they said there’s a problem with the network and engineers are working on it… been waiting for at least an hour!

• Mike (@mke1138) reported 4 minutes ago

  Another Sunday, another @Videotron failure. Can’t even watch @OFF_TLMEP without it pixelating into Lego blocks. If this keeps up we’re just going to switch to @Bell. They might be evil but they can keep their service running.

• Rob Costain (@robcostain) reported 4 minutes ago

  @fagstein It annoys me that thanks to this pissing match, Videotron subscribers have trouble signing into Bell Media streaming content (i.e. CTV apps) that we pay for.

• Ninio (@Ninio28750753) reported 6 minutes ago

  @iceRK9 @isabellerivo A problem occurred about 3 months ago in Quebec with videotron, and the network was cut off for about 4 hours, and more than a million subscribers were affected by this outage I am not comparing between countries, i'm talking about the ways in which the regimes can take advantage

• DJ STAR Q (@DJStarQ) reported 6 minutes ago

  @Videotron Once again, we’re affected by another outage and your agent has put me on hold for over 10 minutes trying to find out why or ETAs. I’ve been on helix for less than a month now and this is the second time I’m calling about outage.

• Steve Faguy (@fagstein) reported 12 minutes ago

  I regret to inform you that there is yet another #CRTC dispute between Bell and Quebecor. Bell has filed a complaint about Vrai, Quebecor’s reality TV streaming service, saying the version offered to non-Videotron subscribers is of poorer quality and twice the price.

• Devaki Groulx (@DevakiGroulx) reported 15 minutes ago

  @zerojay @Videotron Yes. Contacted them hours ago -outage in the area. Still not in :-(

• Steve Faguy (@fagstein) reported 15 minutes ago

  Apparently another major issue with Videotron’s Helix TV service in the Montreal area. IPTV is great until it doesn’t work.

• Cath. (@cathuniverse) reported 19 minutes ago

  @Videotron is your Helix account portal down or something? I'm not getting through on my phone or computer and I need to pay my bill.

• DJ STAR Q (@DJStarQ) reported 21 minutes ago

  @Videotron how long is this internet outage going to last? It’s been a few hours now.