Vidéotron Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (68%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (8%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• r kenedi (@casaraku) reported 58 seconds ago

  @Videotron By then the issue will be solved. Not. Just like Ukraine.

• Vlad Catrinescu (@vladcatrinescu) reported 2 minutes ago

  Hey @Videotron - Internet down for the past 30 minutes? Any general outage?

• Matt Britton 13-11-2 (@MatthewSBritton) reported 4 minutes ago

  @manofbird I was on the phone with Videotron. Got a "Don't worry about it bro, it happens" when I was forced to make a payment arrangement. Bro? I guess times have changed. Im used to hearing a more "I dont give a **** about your problems" tone from them.

• ClearChannel (@channel_clear) reported 5 minutes ago

  @Tom_M67 @CTVMontreal Pay it back through the Bank, that way you have 3rd party proof. I pay Fido, Hydro, Videotron or whoever through my Bank, never directly. You can always count on someone at these places screwing up with your payment & it ends up in another dept. with no internal communication.

• Bianca (@Biamurr) reported 5 minutes ago

  @Videotron No. I think this needs to be public. 4 days no Internet and that's in the 3 to 4 weeks of my Internet dropping SINCE November 21st. I have all the call logs and phone calls are recorded by you guys, so there's no private here. You guys like to dig graves and bury ****.

• Casey & Lucky Kovacs (@SammyandLucky) reported 6 minutes ago

  @Videotron Unbelievable.again and again my invoice is wrong. Now I have to waste time by calling and arguing with customer service about the salesman who sold me the service and the fact that I was overcharged on my bill...AGAIN. 3 months straight #videotron #fedup

• Anthony Lacavera (@AnthonyLacavera) reported 6 minutes ago

  @TechTalk2k If the merger is turned down, Shaw will have to invest in 5G and compete. Videotron cannot compete ever as they have no infrastructure outside of Quebec and cannot bundle and worse cannot afford a competitive strike against their cable business in Quebec.

• alex g (@alex_goldrich) reported 7 minutes ago

  @Videotron Helix outage in Cote St Paul area. Is this happening to anyone else?

• Ed Shields (@405ogilvyave) reported 8 minutes ago

  @BionicStephan @mitchgarber @Videotron Videotron will always try to get away with crap.. You have to stay on top of them.. I call them at least once a year.. Don’t be shy and give them a call and please hit English service!

• Nabila Oubouchou (@NabilaOubouchou) reported 14 minutes ago

  @Videotron what is this #helix system always down, i am frustrated to be charged after canceling my subscription and you call you are told that the #helix system is down we can do nothing