Vidéotron

Vidéotron Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 01/11/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • cbcradio2 em (@cbcradio2) reported

    texted my mom to ask if videotron's down province-wide and she said **** you PKP

  • MoraJaybird MoraJaybird (@MoraJaybird) reported

    @MitchyD @Videotron We keep losing internet service really late at night, around 2AM or so. It's happens about 2-3 times per week (for the past 6ish months) and it suuucks.

  • leftysancho Lefty 🤠 (@leftysancho) reported

    @matheosxander @Videotron ironically, *** On Guys was the title of the video I was watching before the network went down

  • LinuxLiaison Brandon "LinuxLiaison" Nolet (@LinuxLiaison) reported

    BIG ******* SURPRISE: When you pay your workers a decent salary, then you're gonna get some ******* decent performance from them. @Videotron change your hiring practices and stop sticking any joe schmoe who can open the Start menu in a booth at your tech support center.

  • maria32923572 maria (@maria32923572) reported

    @Videotron great job videotron you dont only have crap internet but there’s not much more to say about your customer service! Not 1 # working !! Let’s see what you will do regarding our invoices!!

  • MitchellBundy M. Bundy 🦑🐬 (@MitchellBundy) reported

    Apparently Videotron's Helix service is locked to their DNS servers and users can't change them. Can anyone confirm? That's pretty bad.

  • Dan_ign Danny A. Ignacio (@Dan_ign) reported

    @Videotron "Technical problems" are we talking about internet? Cellphone? Cable?

  • singram Mr Frostback (@singram) reported

    @fagstein @Videotron Grrr can't change my DNS by logging onto my router? Wtf?

  • Tipuch92 jean paul Fiorini (@Tipuch92) reported

    @Videotron What is your ETA? I use internet to work, all of your support services are offline, phone numbers are not working and the live chat is disabled.

  • SamNoailles Sam (@SamNoailles) reported

    @_dootdoot That boy be like: the problem with videotron!! ✨ (a thread)