Vidéotron Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (68%)

2. 

   Wi-fi (13%)

3. 

   TV (10%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Tina Avon 🇨🇦 (@TinaAvon) reported 34 seconds ago

  @Videotron @tinaavon beware! Phone died 10mths in & asked for replacement. I got"none available". Took a different one. & now I am in breach of contract on broken one & $350 would be on my bill. Spoke to "mgr" useless Tks, have been a client 20+ years & this is what I get.

• Anna "Legacy Archaeologist" Filina (@afilina) reported 2 minutes ago

  And then @Videotron reached out to me only to continue ignoring my DMs. This is the 5th rep today that doesn't help me.

• audrey em 🍄 (@cynicalwytch) reported 2 minutes ago

  trying to return a piece of hardware to @Videotron after an accidental double purchase has required 2 visits to a store, 3 phone calls to customer service and a confused technician sent to our home to pick up the item. why’d you have to go and make things so complicated?

• Marc Griffin (@montrealmarc) reported 3 minutes ago

  Anyone having Videotron outage right now? Mine suddenly stopped working around 8pm.

• François Caron 🇨🇦💉 (@Milnoc) reported 3 minutes ago

  @jfmezei @SBishayIRIS No roaming or extra charges. Rogers is the partner network outside of Videotron's coverage area.

• Jean-François Mezei (@jfmezei) reported 4 minutes ago

  @Milnoc @SBishayIRIS What are the Videotron terms when you leave Ottawa to say travel to Kingston. Does the text of your contract have any limitations? do they charge you? Does your phone say “roaming” or does it think it is on a home network when connected to Rogers?

• Eric (@Eric83722680) reported 5 minutes ago

  @fizz_ca Am I the only one with internet problems? Intermittent internet outages in the last weeks. Constant rebooting of my modem. Specially bad today. Lost my whole day of work. Is this a Fizz problem or is it a problem with @Videotron infrastructure?

• Aran - Commisions are open (@aranbeik) reported 7 minutes ago

  @Videotron is the wifi down yet again? This is like the third time this happens…

• Anna "Legacy Archaeologist" Filina (@afilina) reported 7 minutes ago

  @Videotron I'm very dissatisfied with the customer support you just provided.

• bigg nala (@baefcg) reported 7 minutes ago

  @VLUTHERR Videotron. They are the worst lmaoooo. Like I love the service. Never have an issue. But there’s no rest with them. Everyday it’s something about a payment. 🥲😭