Vidéotron

Vidéotron Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/20/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • BrentMcKee Brent McKee🇨🇦 (@BrentMcKee) reported

    @Monctonscout @ArponBasu Really? Ottawa’s biggest problems are bad ownership and a badly located arena. Whoever would own the Quebec City team (Quebecor or possibly Power Corporation) would be a solid ownership group. And Centre Videotron is centrally located in the city.

  • KapBay28 S Hulme (@KapBay28) reported

    @Videotron We recently upgraded our phones via a phone service representative. She stated an amount of time we had to exchange phone if it wasn't a good choice. How long do we have? What is the process as the camera is subpar?

  • Ru55o2 Ru55o Gaming (@Ru55o2) reported

    @SwampyJoe11_SRQ @KatieJStrang NHL got it wrong in Arizona. It was a risk move and didn't pan out. You better believe the Coyotes are going to a much more guaranteed deserving city. I would say KC or Quebec City. Money is on QC city. The videotron arena is spectacular and guaranteed sellout. Poor Yotes fans :(

  • aidanposting ＧＲＩＮＤＣＯＲＥ ＧＵＹ (@aidanposting) reported

    @MajestycSapling Damn videotron do better

  • cinderleaves jay (@cinderleaves) reported

    @Videotron I've tried three different internet browsers (Chrome, Edge, FireFox) as well as mobile. So it's definitely not a me problem.

  • thekrustmachine the Krust (@thekrustmachine) reported

    @Videotron haven't had internet since this afternoon. I'm really not happy with the service these days

  • aezzat30 @shraf (@aezzat30) reported

    @Videotron how many times does a technician have to visit a client to fix a problem??why can’t a client swap out a faulty device at your store??????

  • Ubi_Frank Ubi Frank (@Ubi_Frank) reported

    @Videotron Unless you can help me with that, I'm through.

  • AVassiliou Anthony (@AVassiliou) reported

    @FatHeadSays @Videotron Garbage.

  • MadameDanis Jessica Lavoie (@MadameDanis) reported from Gatineau, Québec

    @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.