Vidéotron

Vidéotron Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/23/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • TSUUNAMY POCHITA (@TSUUNAMY) reported

    @Videotron fix helix goddamnit i wanna play video games 😡

  • shonedeep Sandeep Banerjee (@shonedeep) reported

    @Videotron No service at H2J 3N4

  • SakisByte Saki's Byte (@SakisByte) reported

    @Julie97147370 @Videotron Yeah videotron should have an outage map because they often have service disruptions in winter.

  • FightForeverMTL Marie but screaming in Québécois (@FightForeverMTL) reported

    Wishing the Videotron employee who, instead of helping me fix a long-standing problem, offered the shittiest half assed solution that's been tried no less than 6 times without success a very "get hit by a ******* bus"

  • That_Feral_Nez Gregory Fischer-Rush (@That_Feral_Nez) reported

    @Videotron so glad i decided to stay loyal to your farcical service instead of going to Bell when everyone told me to. Losing two ******* days of work because whatever “engineers” you hired to restore the network got their credentials at the dollar store is fun.

  • deanpfleming Dean P. Fleming (@deanpfleming) reported

    @videotron you have to be better. No internet is one thing but such a low signal that even a phone call is hard to make most of the time is beyond not doing well enough.

  • WeshhMorrayy Təster 99 (@WeshhMorrayy) reported

    @Videotron Still down in H2M since Wednesday 18h pm

  • shadyspirit Spiros Platon (@shadyspirit) reported

    @Videotron power came back, but Helix is down.

  • angieholguin_h Angelica H (@angieholguin_h) reported

    @Videotron Delson, Please We do have Power but internet issues more tha 48 hours

  • SonnyEightFive Son Son (@SonnyEightFive) reported

    @Videotron No service in J7V