Vidéotron

Vidéotron Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 01/17/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • nikole7_roo too-too-roo (@nikole7_roo) reported

    @Videotron hi, any updates on when will the service will be back? Here in dorval / saint Laurent the service has been out since 10 am. Any insight would be appreciated!

  • DeeZNuTs_Qc Kronos/DeeZNuTs (@DeeZNuTs_Qc) reported

    @Videotron FIX YOUR ****** INTERNET IN LONGUEUIL

  • Fred_Da_fredian Fred A (@Fred_Da_fredian) reported

    @Videotron hi! Any idea when will the service be back in Laval?

  • RealTreatTweets Treat Tweets (@RealTreatTweets) reported

    @ArizonaCoyotes Move to Quebec City. Videotron Centre holds 18,000 people. This is absolutely absurd. @NHL you cannot allow this ridiculous crap. #Nordiques

  • SpeakingColors_ SpeakingColors (@SpeakingColors_) reported

    @JCyaah @Videotron Still down or very slow and super very intermitendly working yes

  • allanomfs Allan Lisbona (@allanomfs) reported

    @Videotron Too late! I will be switching to Bell who has much better customer service

  • JCyaah JC (@JCyaah) reported

    @Videotron your internet service is down

  • HelenEleni Helen Eleni (@HelenEleni) reported

    Spoke to someone very helpful and friendly about tech issues I was having with my internet provider. Gave them a perfect score on the customer survey. So glad I switched from Videotron/Rogers, which always sent me through the infinite circles of automated-response hell.

  • LeslieSpector7 Leslie Spector (@LeslieSpector7) reported

    @Videotron Called that a wire was cut and down outside my house. Was told technician would 100% arrive by end of day. Lie after lie from customer service. Wasted an entire day waiting for technician

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @Videotron I realize it is bad to answer but when expecting important calls from docs etc without knowing the number its hard to...