Vidéotron

Vidéotron Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 02/17/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • TinaAvon Tina Avon 🇨🇦 (@TinaAvon) reported

    @Videotron @tinaavon beware! Phone died 10mths in & asked for replacement. I got"none available". Took a different one. & now I am in breach of contract on broken one & $350 would be on my bill. Spoke to "mgr" useless Tks, have been a client 20+ years & this is what I get.

  • afilina Anna "Legacy Archaeologist" Filina (@afilina) reported

    And then @Videotron reached out to me only to continue ignoring my DMs. This is the 5th rep today that doesn't help me.

  • cynicalwytch audrey em 🍄 (@cynicalwytch) reported

    trying to return a piece of hardware to @Videotron after an accidental double purchase has required 2 visits to a store, 3 phone calls to customer service and a confused technician sent to our home to pick up the item. why’d you have to go and make things so complicated?

  • montrealmarc Marc Griffin (@montrealmarc) reported

    Anyone having Videotron outage right now? Mine suddenly stopped working around 8pm.

  • Milnoc François Caron 🇨🇦💉 (@Milnoc) reported

    @jfmezei @SBishayIRIS No roaming or extra charges. Rogers is the partner network outside of Videotron's coverage area.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Milnoc @SBishayIRIS What are the Videotron terms when you leave Ottawa to say travel to Kingston. Does the text of your contract have any limitations? do they charge you? Does your phone say “roaming” or does it think it is on a home network when connected to Rogers?

  • Eric83722680 Eric (@Eric83722680) reported

    @fizz_ca Am I the only one with internet problems? Intermittent internet outages in the last weeks. Constant rebooting of my modem. Specially bad today. Lost my whole day of work. Is this a Fizz problem or is it a problem with @Videotron infrastructure?

  • aranbeik Aran - Commisions are open (@aranbeik) reported

    @Videotron is the wifi down yet again? This is like the third time this happens…

  • afilina Anna "Legacy Archaeologist" Filina (@afilina) reported

    @Videotron I'm very dissatisfied with the customer support you just provided.

  • baefcg bigg nala (@baefcg) reported

    @VLUTHERR Videotron. They are the worst lmaoooo. Like I love the service. Never have an issue. But there’s no rest with them. Everyday it’s something about a payment. 🥲😭