Vidéotron

Vidéotron Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/24/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • alexposadzki Alexandra Posadzki (@alexposadzki) reported

    @PKP_Qc hints that Videotron would be interested in buying Freedom Mobile; says the company was interested back in 2008 in building a national wireless network but found the spectrum auction too expensive. #INDU #telecom

  • CuervoenCanada CuervoenMontreal 🇦🇷🇨🇦 (@CuervoenCanada) reported

    @Videotron Regular noise ?? @Videotron knows this issue, the support forum is full of complains regarding this issue, all people with first generation gateway. I am sorry to hear in what kind of company @Videotron is now .. A one which don’t recognize its faults.

  • leandroestrela ✊🏾 Leandro Estrela ★彡 (@leandroestrela) reported

    @Videotron hello, yesterday i moved to my new apartment and my internet was working normally as there is already a videotron cable. This morning the internet is not working. Could you help me please?

  • LunarArchivist Lunar Archivist (@LunarArchivist) reported

    Does @Videotron give anyone GOOD customer service? When you ask for someone's name so you know who you're talking to, is "Do you want my DNA too?" an appropriate response? What about essentially daring someone to find another Internet provider if they're tired of your crap? 🤔

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • leandroestrela ✊🏾 Leandro Estrela ★彡 (@leandroestrela) reported

    @Videotron hello, my internet is not working. could you help me please? thanks

  • ldeichel Leonard Eichel (@ldeichel) reported

    @jdtabish What's also intriguing is that all six service providers (Bell, Videotron, Cogeco, Telus, Sogetel and Xplornet) have signed agreements with Quebec committing to complete the build-outs by Sept. 2022.

  • CuervoenCanada CuervoenMontreal 🇦🇷🇨🇦 (@CuervoenCanada) reported

    @Videotron I have Helix since January. The noise from de modem is impossible to support. Videotron change the modem for a new one (same model) and it is noise as much as the first one.

  • SebastienNadeau Sebastien Nadeau (@SebastienNadeau) reported

    @PMercier31 EBox is a provider like Videotron or Rogers. The Network portal asks your provider's credentials when you have a paid subscription. It merely acts as a auth process, like when you use your Facebook account to login to another website

  • Faber4Real Todd Faber: Blocked by Scientology! (@Faber4Real) reported

    @AwesomeO8183 @pizzanachos69 MOVIE IDEA NUMBER 68482: Danny McBride is the new player/coach of the Bison de Québéc, a horrible team that is completely modeled on the @BuffaloSabres and plays at Centre Videotron. Major League meets Slap Shot Rated TV-MA