Vidéotron Outage Report in Stoke, Estrie, Quebec

Problems in the last 24 hours in Stoke, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Stoke, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Stoke, Quebec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	16 hours ago
Sherbrooke	Internet	1 day ago
Sherbrooke	Internet	4 months ago
Sherbrooke	Internet	7 months ago
Sherbrooke	Internet	9 months ago
Sherbrooke	Internet	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Stoke, Quebec

Latest outage, problems and issue reports in Stoke and nearby locations:

• 
  David-Alexandre Gagné (@GagneDavidAlex) reported 18 minutes ago from Sherbrooke, Quebec

  @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

• 
  David-Alexandre Gagné (@GagneDavidAlex) reported 21 minutes ago from Sherbrooke, Quebec

  @Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?

• 
  Pierrette Chevalier (@Pierrette222) reported 36 minutes ago from Sherbrooke, Quebec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

• 
  Mylène Blouin (@MyleneBlouin) reported 46 minutes ago from Sherbrooke, Quebec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

• 
  David-Alexandre Gagné (@GagneDavidAlex) reported 52 minutes ago from Sherbrooke, Quebec

  @Videotron J'ai tout fait ça et ça ne fonctionne pas!

• 
  Mylène Blouin (@MyleneBlouin) reported 53 minutes ago from Sherbrooke, Quebec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beth W (@bunnyette) reported 10 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

• 
  Commissioner Miner (@fanCRTCProfling) reported 12 minutes ago

  Having a fight with a 75-yrs old senior about the #CCTS. She bought a new mobile, she says it fails. She went to a #videotron store twice to ask for help (think it's something with the sim). Employee's refuse. She got into a car accident. No cell.

• 
  Commissioner Miner (@fanCRTCProfling) reported 17 minutes ago

  I said go to the #CCTS cuz I am at a loss as to why Videotron is refusing her service. I mean she's 75-yrs old. After fighting she said she is doing what I said but refuses to say she is 75-yrs old. I told her this is important to be document how seniors are treated. #CRTC

• 
  Commissioner Miner (@fanCRTCProfling) reported 17 minutes ago

  She went a 3rd time to videotron store after accident. Again, Refused help get her cell working. She asked me to help her cancel all #videotron services & pick another. I told her the only other option is #Bell for all bundled services. Unless she wants 2-3 diff Co's & pay more.

• 
  Dr. Moussa Sarr (@moussakaltz) reported 20 minutes ago

  @Videotron Help! Need to work!

• 
  Bert (@BeingBert) reported 20 minutes ago

  @d_rous_1982 I hate Bell. Customer service is horrible. Service is horrible. But I'm on the other side of the river so Videotron it is!

• 
  whitedads (@whitedads) reported 21 minutes ago

  Why are you down @Videotron? There is no power outage in my area.

• 
  Name (@TaufikShom) reported 21 minutes ago

  @juycer @Videotron Last Saturday, I switched from Fizz 120mb/s to Videotron 400mb/s. With Fizz I received constant 125-130mb/s, never went below 120mb. Videotron speed is jumping between 50-300mb/s. Out of 30+ speed tests, I got 400mb/s only twice, and in evening night speed is between 50-60mb/s.

• 
  Name (@TaufikShom) reported 22 minutes ago

  @Videotron Last Saturday, I switched from Fizz 120mb/s to Videotron 400mb/s. With Fizz I received constant 125-130mb/s, never went below 120mb. Videotron speed is jumping between 50-300mb/s. Out of 30+ speed tests, I got 400mb/s only twice, and in evening night speed is between 50-60mb/s.

• 
  Eric Bruneault (@Seagull_Prime) reported 24 minutes ago

  Hey @Videotron did you try turning on and off your services just to see if it working #videotronIT #support