Vidéotron

Vidéotron Outage Report in Stoke, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Stoke, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Stoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Stoke, Estrie, Québec 05/11/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Stoke, Québec

Latest outage, problems and issue reports in Stoke and nearby locations:

  • Pierrette222 Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Québec

    @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • piantagrano piantagrano (@piantagrano) reported

    @AKOvO47 @fmesny @Videotron Its still down for me, since 2:30pm. Anyone get any updates?

  • AKOvO47 Alex Karabatsos (@AKOvO47) reported

    @piantagrano @fmesny @Videotron Nothing on my end. Still down.

  • Raman78795574 Raman (@Raman78795574) reported

    @Videotron When we call them no body have the answer. Guys do you even have SLA??? . How are you surviving in this business ?? Is this how you treat your customers???. Who will compensate us for the work and $ we have lost just because of your system bug??? I NEED AN ANSWER

  • DrDevil87 DrDevil87 (@DrDevil87) reported

    @Silversnack @MarcPDumont @Videotron Same. My damn app on my phone / computer is ahead of the feed on my tv. Ridiculous.

  • ffocd Lidless Blender (@ffocd) reported

    @Videotron @douzepont I don’t think it’s an isolated issue

  • futurination futurination (@futurination) reported

    @Videotron @douzepont Not isolated, can confirm I have the issue as well

  • Meghann_88 Meghann C (@Meghann_88) reported

    @Videotron I’ve reset my terminal and I can still only see one tv’s pvred shows when I should be seeing two. Please let me know how to fix this problem. Thank you

  • Kevin_Theriaul KViN EarlyMornings (@Kevin_Theriaul) reported

    @Videotron it's been 34 days I wait for my $1000 refund from Videotron that over charged me. 34 days now.... 34 ******* DAYS. I can't believe how slow it is, to get money back as large as 1000. It's not like we're dealing with a $50 phone case here!

  • _MBW Matt Walsh (@_MBW) reported

    @Videotron I think there is a issue with sms, I’m getting “unable to be delivered” but the other side is getting 3 copies of the text. Are you guys aware of this?

  • AKOvO47 Alex Karabatsos (@AKOvO47) reported

    @fmesny @piantagrano @Videotron I had to step out but it was still down when i left like 10 minutes ago.