Vidéotron Outage Report in Stoke, Estrie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Stoke, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Stoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (11%)

3. 

   TV (9%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Live Outage Map Near Stoke, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	2 months ago
Sherbrooke	Internet	4 months ago
Sherbrooke	Internet	7 months ago
Sherbrooke	Internet	7 months ago
Sherbrooke	Internet	one year ago
Sherbrooke	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Stoke, Québec

Latest outage, problems and issue reports in Stoke and nearby locations:

• Mylène Blouin (@MyleneBlouin) reported 15 minutes ago from Sherbrooke, Québec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

• David-Alexandre Gagné (@GagneDavidAlex) reported 19 minutes ago from Sherbrooke, Québec

  @Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?

• Mylène Blouin (@MyleneBlouin) reported 25 minutes ago from Sherbrooke, Québec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

• David-Alexandre Gagné (@GagneDavidAlex) reported 31 minutes ago from Sherbrooke, Québec

  @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

• David-Alexandre Gagné (@GagneDavidAlex) reported 48 minutes ago from Sherbrooke, Québec

  @Videotron J'ai tout fait ça et ça ne fonctionne pas!

• Pierrette Chevalier (@Pierrette222) reported 53 minutes ago from Sherbrooke, Québec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Jack Charles (@JackCha59051190) reported 37 seconds ago

  @Videotron Since Fizz is owned by @Videotron there is DEFINITELY something videotron can do to fix this terrible customer service. How about you either forward this complaint to your manager or you give me your manager's contact information?

• FloKzy 🇨🇦 (@FloKzySLay) reported 4 minutes ago

  Videotron is so dog **** wtf.

• Videotron (@Videotron) reported 5 minutes ago

  @JackCha59051190 Hi Jack! We are sorry for the situation, it is certainly not the experience we want for our customers. However as mentioned by MB before they are independently operated, because of this our managers at Videotron can not assist you, it is not for a lack of wanting to help. -sms

• Ravi Jaiswal (@RjRocKs_1211) reported 5 minutes ago

  @Videotron @gkarikari88 Even I am having the same problem, tried restarting multiple times, but nothing works. It is affecting my work. Please help @Videotron #anyupdates??

• Joanne Bayly CBC (@baylyjoanne) reported 6 minutes ago

  @Videotron It’s a huge outage. You should keep people informed.

• caontherocks (@caontherocks) reported 7 minutes ago

  Is @Videotron down? My home internet is connected but there’s no internet

• Videotron (@Videotron) reported 10 minutes ago

  @IdleAmbler Hi. The service is now gradually returning. We suggest that you try to restart your Videotron devices. If that doesn't work, it should very soon. Have a good day! -cr

• Kaotic 🇨🇦🍁 (@Kaotic_Shadow) reported 12 minutes ago

  @Videotron just wanted to inform you that the chat service on your website doesn't work. The captcha system doesn't either. Not like I'm trying to get internet from you guys or anything 🙃

• Cyril Pepito (@CyrilPepito) reported 13 minutes ago

  @Videotron @fizz_ca update on resolution please!

• Videotron (@Videotron) reported 13 minutes ago

  @tonih_78 Hi Toni. The service is now gradually returning. We suggest that you try to restart your Videotron devices. If that doesn't work, it should soon.