Vidéotron outages and service status in Stoke, Quebec

Problems in the last 24 hours in Stoke, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Stoke, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Stoke, Quebec

Latest outage, problems and issue reports in Stoke and nearby locations:

• 
  Mylène Blouin (@MyleneBlouin) reported 3 minutes ago from Sherbrooke, Quebec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

• 
  David-Alexandre Gagné (@GagneDavidAlex) reported 6 minutes ago from Sherbrooke, Quebec

  @Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?

• 
  Danielle paquette (@Daniell70755356) reported 19 minutes ago from Sherbrooke, Quebec

  @Videotron Pourquoi mes téléphones ne fonctionne pas . Ma ligne est en dérangement. Danielle Paquette de Sherbrooke

• 
  Pierrette Chevalier (@Pierrette222) reported 43 minutes ago from Sherbrooke, Quebec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

• 
  David-Alexandre Gagné (@GagneDavidAlex) reported 46 minutes ago from Sherbrooke, Quebec

  @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

• 
  David-Alexandre Gagné (@GagneDavidAlex) reported 49 minutes ago from Sherbrooke, Quebec

  @Videotron J'ai tout fait ça et ça ne fonctionne pas!

• 
  Mylène Blouin (@MyleneBlouin) reported 58 minutes ago from Sherbrooke, Quebec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Somaeck (@somaeck) reported 6 minutes ago

  The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9

• 
  Alex Stevens (@AlexSte49374492) reported 6 minutes ago

  @ReclaimTheNetHQ I'm not hearing much opposition from the major internet service providers like Bell, Rogers, Telus, Videotron, Cogeco, Eastlink in regard to bill c-22. So I guess they are all in?

• 
  ✨Owl is Migrating✨ (@_owlboxes) reported 11 minutes ago

  @Bell You guys lost a customer of 20+ years today because four separate people couldn’t fix an issue that YOU GUYS caused. @Videotron was happy to take my business. Your customer service SUCKS.

• 
  Kyo 紫咲キョ 💚 👾 🖤 (@Kyorasaki) reported 12 minutes ago

  @Sareniia do you have access to starlink? im with videotron and i'm having consistent problem, i was looking at it lol

• 
  DownHooligan (@DownHooligan) reported 17 minutes ago

  @mchkzn Videotron is garbage. Bell all the way. I get coverage in areas where nobody does and 5G speeds in Ottawa are 500 download.

• 
  🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported 24 minutes ago

  @Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle

• 
  Francis Taquin (@FrancisTaquin1) reported 25 minutes ago

  " With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "

• 
  Morin (@MorinLoL1) reported 28 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Chris (@Silverxx27) reported 28 minutes ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

• 
  RiouxSVN (@RiouxSVN) reported 31 minutes ago

  Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.