Vidéotron

Vidéotron Outage Report in Stoke, Estrie, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Stoke, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Stoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Stoke, Estrie, Québec 02/22/2026 09:55

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Stoke, Québec

Latest outage, problems and issue reports in Stoke and nearby locations:

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

  • Pierrette222 Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Québec

    @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron J'ai tout fait ça et ça ne fonctionne pas!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • GujuGaming Shivam Gandhi (@GujuGaming) reported

    @Videotron My service is down for Internet. What’s going on?

  • jonathanallard Jonathan Allard (@jonathanallard) reported

    Videotron is down thread

  • GuyJosephRoy1 Guy Joseph Roy (@GuyJosephRoy1) reported

    @Videotron hi Videotron do u know the service will be restore in Gatineau for the wifi and internet????

  • MichaelGuitouni Michael Guitouni (@MichaelGuitouni) reported

    @CRTCeng Every year we have augmentation of service price, a hoax between videotron and union. happen when they requested more money for their services as union. i worked in videotron , its how it work. like they give u stupid training just to claim taxes and credit from the gov

  • FredoLaMarmotte Marasenna Couture (@FredoLaMarmotte) reported

    @Videotron internet isn't working properly even after I restarted the Helix Gateway. The internet is unstable with Wifi and the cable internet is simply not connecting.

  • eliasmakos Elias Makos (@eliasmakos) reported

    If you were about to launch Canada’s fourth national wireless carrier, owning a CFL team isn’t the worst idea. I bet you there won’t be a TV camera angle at Molson Stadium where you won’t see a Videotron or Fizz ad in the background. And on Bell’s TSN & RDS to boot. #Alouettes

  • ReaperClose Mark (@ReaperClose) reported

    @Videotron so after speaking with tech support, still no help. I’m priority to get service back but its been 3 days. Can I assume this month will be free??

  • seventrynews Yanche (@seventrynews) reported

    @FredoLaMarmotte @Videotron I've the same issue, minus the Helix.

  • ReaperClose Mark (@ReaperClose) reported

    @Videotron my service has been down all day in Laval. What’s going on

  • Sansouna63 sonia (@Sansouna63) reported

    @Videotron my husband has been waiting on live chat for 1.5 hours for someone to help troubleshoot as to why our Wifi isn’t working. Is there an issue with live chat?????