Vidéotron Outage Report in Stukely-Sud, Estrie, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Stukely-Sud, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Stukely-Sud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Vidéotron
Vidéotron is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Stukely-Sud, Québec
Latest outage, problems and issue reports in Stukely-Sud and nearby locations:
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Michel Morin
(@morininfo) reported
from
Austin, Québec
VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Ubi Frank
(@Ubi_Frank) reported
@Videotron Unless you can help me with that, I'm through.
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jay
(@cinderleaves) reported
@Videotron I've tried three different internet browsers (Chrome, Edge, FireFox) as well as mobile. So it's definitely not a me problem.
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Ubi Frank
(@Ubi_Frank) reported
@Videotron So you can tell me to call customer service & have to repeat my claim for the 16th time? I want direct access to someone who knows what they're talking about and that I can call back without going through the crazy house that is your service center.
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Scott Troudt
(@VeryScott) reported
@iPhoneinCanada That’s ok! @Videotron will be that 4th player to force competition and lower prices. Bell sucks.
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Tom_pharma 💉💉🌈
(@tom_pharma) reported
Who should I trust ? @Videotron telling me that @koodo made incomplet phone number transfert or koodo saying I had never say yes to the text message to confirm I want to leave them... (but I did) 😒... Bad service when I speak to @koodo
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UltraNationalist
(@UltraNa82609336) reported
@clubdefootmtl @DjoMihailovic @Videotron since you refuse to listen to fans about your crappy rebrand I am no longer a supporter of this team. You no longer make an Impact. Stupid Clubbed feet team.
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Pathfinder⚡
(@Pathfinder) reported
@Videotron I already contacted your customer support, and they verified there is a big outage in my neighborhood. They also could not tell me when the problem would be resolved. Hours? Days? They had no ETA at all. That is unacceptable.
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Maffers
(@seymourvajayjay) reported
@koodo your customer service is garbage. 3 attempts to TALK to a CSR have failed. If the 4th fails, I will be speaking to a Videotron CSR
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Robert Pariseau
(@rscorchio) reported
@Microsoft Super-duper problem going on with #Microsoft10 for 60 hours straight now. #Videotron customers in #Montreal may be particularly hard hit.
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Pathfinder⚡
(@Pathfinder) reported
@Videotron When my power goes out for unplanned reasons, @hydroquebec is able to give an ETA on when their service will be restored. They even provide an app with an updated outage map so customers can track progress. Internet is just as vital a service as electricity.