Vidéotron

Vidéotron Outage Report in Sturgeon County, Alberta

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sturgeon County, Alberta

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sturgeon County, Alberta 01/02/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Sturgeon County, Alberta

Latest outage, problems and issue reports in Sturgeon County and nearby locations:

  • Zulopol Zulopol 🍁 (@Zulopol) reported from Sturgeon County, Alberta

    @Videotron @MarkoTech9 Customer Service au Telephone < Customer Service au Clavardage

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • anoushig Anna Tazian (@anoushig) reported

    @Videotron Still down at Villeray !! I need to submit assignments , I have a deadline 😢

  • ronniepapa3 ronniepapa (@ronniepapa3) reported

    @mohaneappen @Videotron Same here. I hear there are many, many areas of no service. I heard it might be days before service returns.

  • GloriaCormier Gloria Cormier, CPACC (@GloriaCormier) reported

    @Videotron How do we report an issue like the actual cable has been cut by a fallen tree? No one is answering the phone or chat at Videotron.

  • Vittoriog82 Vittorio Giordano (@Vittoriog82) reported

    @Videotron Not me. No service since Wednesday. I am using my personal data for work. I will forward to you the bill at the end of the month. Thank you.

  • SonnyEightFive Son Son (@SonnyEightFive) reported

    @Videotron No service in J7V

  • McGrizzOfficial McGrizz (@McGrizzOfficial) reported

    @Videotron You guys shutting down services when everything was working is mindblowing to me. Dont get me those ice storm excuse when its past 32h after the storm and its only now we get cut??

  • WeshhMorrayy Təster 99 (@WeshhMorrayy) reported

    @Videotron Still down in H2M since Wednesday 18h pm

  • ArnoukWalid Walid Arnouk (@ArnoukWalid) reported

    @Videotron what is the estimated time of this affected service??, in my place the electricity still on but internet down!!

  • shadyspirit Spiros Platon (@shadyspirit) reported

    @Videotron power came back, but Helix is down.

  • t4ttmynameonya Boston George (@t4ttmynameonya) reported

    @Videotron has, hands down, the worst customer service in the country. No internet for the last two days and I can’t get ahold of anybody 😭