Vidéotron Outage Report in Sturgeon County, Alberta

Problems in the last 24 hours in Sturgeon County, Alberta

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sturgeon County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Sturgeon County, Alberta

Latest outage, problems and issue reports in Sturgeon County and nearby locations:

• 
  Zulopol 🍁 (@Zulopol) reported 6 minutes ago from Sturgeon County, Alberta

  @Videotron @MarkoTech9 Customer Service au Telephone < Customer Service au Clavardage

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VP Montreal TaxPayer 🇨🇦🇺🇸 (@vpMontrealer) reported 3 minutes ago

  @Tizianarules @Videotron Videotron website should have an outage map like Hydro Quebec to improve customer service 👀

• 
  Nora Loreto (@NoLore) reported 6 minutes ago

  Last time they tried to help on Twitter they asked me to give Videotron THE ABILITY TO SEND TWEETS FROM MY ACCOUNT which is obviously not happening. So I tried to request another password reset and op, I'm fully locked out of my account.

• 
  Tiziana (@Tizianarules) reported 15 minutes ago

  @vpMontrealer @Videotron Classic bs response. There’s a massive service outage and the tech wants to check your ticket....just tell us what’s going on! Post something!

• 
  Just Some Guy (@like_it_is_99) reported 17 minutes ago

  @Videotron spending thousands of dollars yearly for a sub optimal quality of broadband service. It is clear that your Internet speed quality is no longer as good as it was months ago or even years ago. What on earth is going on? #Helixsucks tired of being told there is no issue

• 
  HappyHiker (@HappyHiker77) reported 20 minutes ago

  @Videotron @Videotron customer support.

• 
  Switchblade Sophie #TheJoker☔️ (@TheRealSophie10) reported 24 minutes ago

  Going to cancel @Videotron service. They literally told me that they know what they offered me a low price/month, charged me $15/month more, BUT CAN'T ACTUALLY GIVE ME WHAT THEY OFFERED. I am DONE with your company.

• 
  Switchblade Sophie #TheJoker☔️ (@TheRealSophie10) reported 25 minutes ago

  @Videotron who all REFUSED to help, called us liars, I am so close to returning the phone. This is not worth all the hassle. It's too bas the customer service has gotten absolutely awful for the past 2 years and a half.

• 
  coronavirus (@coronav99604397) reported 25 minutes ago

  @Videotron third world service got a third world province

• 
  Deena 😷🖖💙🇨🇦🦸‍♀️ (@deena7202) reported 26 minutes ago

  The terrible @Rogers situation today reminds that I am no longer on contract with them and therefore can literally leave right now. Also, reminds me of the reliability and excellent service of @Videotron .

• 
  Philip T. (@Corporate18) reported 27 minutes ago

  @Videotron How is it that I used to be on Videotron proper for internet and never had an issue. Now since I switched to Helix, I get nowhere the speed that I am supposed to be getting. That makes no sense.