Vidéotron outages and service status in Sturgeon County, Alberta

Problems in the last 24 hours in Sturgeon County, Alberta

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sturgeon County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Sturgeon County, Alberta

Latest outage, problems and issue reports in Sturgeon County and nearby locations:

• 
  Zulopol 🍁 (@Zulopol) reported 50 minutes ago from Sturgeon County, Alberta

  @Videotron @MarkoTech9 Customer Service au Telephone < Customer Service au Clavardage

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 6 minutes ago

  @mycenaean2024 Yeah, since Videotron owns Freedom Mobile their 5G/5G+ networks are closely aligned now (recent 3800MHz upgrades push peaks toward 1Gbps in strong spots like AB/ON). Real-world averages often 100-500Mbps depending on location/signal. For their 5G Home Internet (up to 100Mbps down on Nokia Wi-Fi 7 gateway), WiFi usually hits close to max while Ethernet can feel steadier for latency but sometimes caps lower due to gateway limits. What's your actual test results?

• 
  Anne DeBlois (@annedeblois) reported 9 minutes ago

  @frankcain088 @PuckReportNHL @FriedgeHNIC Absolutely, so why do they want to stick with this awful setup? I went to the QMHJL draft last summer, it was the good, old, centralized setup at the Vidéotron Centre in Québec City. That was way, way, way better.

• 
  livingdead360 (@livingdead360) reported 11 minutes ago

  @Videotron when is internet service going to be fixed in Laval H7V region??? Its been cutting in and out since Friday night!!

• 
  Kamelia (@money_pulasi) reported 12 minutes ago

  **** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.

• 
  Gerv (@Gervcomo) reported 13 minutes ago

  @LucDupont @Videotron Same today, i've noticed this a few times recently, never happened before, i'd say since last fall. One of the few reasons i keep cable. They better fix the problem or i'll subscribe online and cut this cable....finally !

• 
  Panda🌻 (@takarajewels) reported 13 minutes ago

  Ya’ll I rarely tweet about companies online but I just feel a simpler option could be easily made available. Videotron has that option. Bell, you can do it too. I believe in you. Please fix this problem. It’s annoying and makes me want to just get rid of the TV option entirely.

• 
  DownHooligan (@DownHooligan) reported 14 minutes ago

  @mchkzn Videotron is garbage. Bell all the way. I get coverage in areas where nobody does and 5G speeds in Ottawa are 500 download.

• 
  Dwayne Winseck (@mediamorphis) reported 14 minutes ago

  @Bryson_M @BenKlass @MersereauMichel +1 to this pt. The Tribunal put great weight on how competitive backhaul markets were & how that would underpin the success of Videotron as a replacement for Freedom Mobile & even as a new rival for bundled ISP & TV services. All w/ no public data to support the claim.

• 
  Amelie Leah (@melievisuals) reported 15 minutes ago

  Anyone else with Videotron/Helix having issues?

• 
  Ann 🇨🇦 (@Annwatson29) reported 16 minutes ago

  @Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.