Vidéotron

Vidéotron Outage Report in Sturgeon County, Alberta

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sturgeon County, Alberta

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sturgeon County, Alberta 12/21/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Sturgeon County, Alberta

Latest outage, problems and issue reports in Sturgeon County and nearby locations:

  • Zulopol Zulopol 🍁 (@Zulopol) reported from Sturgeon County, Alberta

    @Videotron @MarkoTech9 Customer Service au Telephone < Customer Service au Clavardage

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • WendyCh62813748 Wendy Chen (@WendyCh62813748) reported

    @Videotron I don’t want to say any bad words… but

  • kikerangel The Omega Man (@kikerangel) reported

    @Videotron No Internet in Côte-des-Neiges Victoria Av, we had Internet yesterday for like 8 hours and we are back to no service.

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron Power and hydro finished on Gohier and Saint-Louis on Thursday in Saint-Laurent yet still no internet!! Still no Videotron vehicles seen anywhere in the region. Poor service.

  • TheDizrain Dizrain (@TheDizrain) reported

    @Moepulido @Videotron H3V1C3 here, can confirm still no service :(

  • DerekJKilian Derek Kilian (@DerekJKilian) reported

    @Videotron are you saying that it’s 90% of your employees that have service? With all the dissatisfied customers that are speaking out, it’s hard to imagine that we make up the 10% that have no services…

  • JPAlphaMale JP Alpha Male (@JPAlphaMale) reported

    @Videotron Ndg in Montreal no internet but was able to connect wifi for free in park in same neighborhood ! Hope it get fixed today ! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP like 2 days

  • SBinsley Shaun Binsley (@SBinsley) reported

    @Videotron Where is the customer support? No one answering the phone, no one answering the chat... what kind of service is this? An occasional tweet about some questionable percentage is not very helpful at all.

  • StuntmanStutzle Stuntman Stützle (@StuntmanStutzle) reported

    Well that was fun. Power went out on my birthday Wednesday around 3pm, came back Friday around 8pm but Videotron was down. Finally today while I was out, the internet is back. It's been an interesting week to say the least

  • Toassterr Toaster ✨ (@Toassterr) reported

    @SBinsley @Videotron Customer services are from 9h to 18h I think

  • JPAlphaMale JP Alpha Male (@JPAlphaMale) reported

    @Videotron Ndg in Montreal no internet but public wifi is working thanks to city park nearby!Hope it get fixed 2day! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP at least 2 days