Vidéotron

Vidéotron Outage Report in Sturgeon County, Alberta

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sturgeon County, Alberta

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sturgeon County, Alberta 12/06/2025 19:10

December 06: Problems at Vidéotron

Vidéotron is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Sturgeon County, Alberta

Latest outage, problems and issue reports in Sturgeon County and nearby locations:

  • Zulopol Zulopol 🍁 (@Zulopol) reported from Sturgeon County, Alberta

    @Videotron @MarkoTech9 Customer Service au Telephone < Customer Service au Clavardage

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Ykazzyy Yasxh (@Ykazzyy) reported

    @Videotron @Raysterz They dont have any info. Dont waste your time calling. No timeframe on when the service will be back on or if technicians are even on site to fix it. What a joke!

  • VOID65300665 VOID (@VOID65300665) reported

    @Videotron . Internet is gone once again. Hope to get money refunded with all those issue.

  • Thabithaelymos1 Thabithaelymos (@Thabithaelymos1) reported

    @Videotron @VOID65300665 My internet is not working either why I’m in Laval

  • fagstein Steve Faguy (@fagstein) reported

    - If Shaw doesn't think it could work as a multi-service telecom company in B.C. and Alberta, why would we expect Videotron to be successful as just a wireless provider without a cable network for bundled services? (Yes it has VMedia, but is that really sufficient?)

  • Death7Conqueror Death The Conqueror (@Death7Conqueror) reported

    @DeadByBHVR (1/2) Good morning and Merry Christmas ! My internet(Videotron) has been down since yesterday morning (~10:00 MTL time on the 24th) which has made it impossible for me to log into the game to play and redeem my daily gifts.

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @Videotron tells me internet is down because the power center doesn't have power in my area , no time frame given. Craptastic service no redundancy.

  • bunnyette Beth W (@bunnyette) reported from Montréal, Québec

    @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

  • Raysterz . (@Raysterz) reported

    @Videotron hi there I’m in Pierrefonds and haven’t had service since last night,do you know when it will be restored?

  • E_84 Erin Steinberg (@E_84) reported

    My videotron has gone down 3 times in the last half hour. Oh boy

  • kaclk Kayle Clark (@kaclk) reported

    The Competition Bureau’s argument was completely nonsensical (at one point arguing that the sale of Freedom to Videotron was bad because of lack of vertical integration out west … how is that a negative)