Vidéotron

Vidéotron Outage Report in Sturgeon County, Alberta

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sturgeon County, Alberta

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sturgeon County, Alberta 12/28/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Sturgeon County, Alberta

Latest outage, problems and issue reports in Sturgeon County and nearby locations:

  • Zulopol Zulopol 🍁 (@Zulopol) reported from Sturgeon County, Alberta

    @Videotron @MarkoTech9 Customer Service au Telephone < Customer Service au Clavardage

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • neo_musicstream Realityescaped (@neo_musicstream) reported

    @jeni_cote @Videotron When are they not having issues... My internet is down.

  • nemesys2k Adam Babcock (@nemesys2k) reported

    @Videotron 3 days of intermittent internet service. Tech support claims it's planned maintenance and modernization. Would have been nice to have some advanced notice since I work from home and rely on a constant internet connection. Might have to switch to a different provider.

  • ToLoveShay Black Siri (@ToLoveShay) reported

    @Videotron How do I know if my Wi-Fi being down is an outage in my sector only for my home?

  • ohwell321 Margaret Anne (@ohwell321) reported

    @DiRobertis @Videotron I know the leafs game is up for free on their (sportsnets) main page cause of all the issues they’ve been having, not sure about other games. Hoping it actually streams tonight and doesn’t go down every 30 seconds.

  • bourasssayannic yannick (@bourasssayannic) reported

    @Videotron internet is up/down since 5h30am. When will the situation be back on track. Very frustrating when working from home.

  • Julien_Lavigne1 Julien Lavigne (@Julien_Lavigne1) reported

    @Videotron Well #Videotron needs to take a cue from #Rogers because they have the exact same remote and modem and we were able to ffwd with their service no problem. @RogersHelps

  • erickdahan Erick Dahan (@erickdahan) reported

    Is @Videotron Helix support always ****, or is just tonight?

  • fmichlick Frank Michlick (@fmichlick) reported

    . #advertising #fail @Videotron is sending me an "exclusive" offer in the Mail for 60 Mbps Internet via their Helix program. We've got 400 Mbps with them currently.

  • neo_musicstream Realityescaped (@neo_musicstream) reported

    @Videotron No point, don't waste more of my time and fix your damn internet. I'm not the only one affected so having a chat will fix nothing. And by reading your replies, you guys should stop saying sorry and actually fix your ****. I work from home and I'm losing money because of this...

  • kakurady Kakurady (@kakurady) reported

    Need to get Internet service for a new home in Kanata North... any options beside Rogers and Bell? I tried TekSavvy and Videotron but their websites both say they don't provide service there.