Vidéotron Outage Report in Sturgeon County, Alberta
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon County, Alberta
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Vidéotron
Vidéotron is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Sturgeon County, Alberta
Latest outage, problems and issue reports in Sturgeon County and nearby locations:
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Zulopol 🍁
(@Zulopol) reported
from
Sturgeon County, Alberta
@Videotron @MarkoTech9 Customer Service au Telephone < Customer Service au Clavardage
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Kakurady
(@kakurady) reported
Need to get Internet service for a new home in Kanata North... any options beside Rogers and Bell? I tried TekSavvy and Videotron but their websites both say they don't provide service there.
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Eros Vindi
(@VindiMK) reported
@andrehalrumhein @Videotron @Bell Honestly never had a problem really with Rogers, I think I have a good package though
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Mike
(@mke1138) reported
I love how @Videotron customer service agents are so hit and miss. Called last week, got great service. Called today and Xavier told me no less than 3 times to check my bill instead of just answering my ******' question.
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Mathias Røyrvik
(@Saihtamen) reported
@chrislesage I'm on Fizz, which is on Videotron and apparently it doesn't support it :/ Not that I have a big need for it, but would be fun to play with.
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Josloujac12🇨🇦
(@josloujac12) reported
@PurolatorInc @PurolatorHelp Very bad delivery service, not on time, horrible customer service. Please @videotron use a different a different shipping company ASAP😠🤬
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double swad ص
(@salaamay) reported
@Julien_Lavigne1 @Videotron Anytime I get comfortable to fall to watch something on Netflix, without fail the internet stops working #sofrustrating
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Ann Lemieux
(@ann_lemieux) reported
@Videotron #Quebec Since replacing Videotron Box for cable (one week), all was great. (TY to your Technician) Yesterday I had no Data, so I called Tech. Support after 2 attempts to fix it with no luck (Sam) told me,my remote is defective. When I asked…
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Jean-François Mezei
(@jfmezei) reported
@Milnoc @joshnet @Videotron It cut out because the Chinese government guy listening in on you pressed « pause » because he had to go pee :-) have you tried disabling the useless 5G thing and sticking to LTE?
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Nil
(@nellyHXO) reported
@TELUSsupport is the worst phone company ever. Do not become their client. I’ve dealt with bell, Rogers, Fido, Videotron and this company is by far the worse company I’ve ever dealt with.
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Frank Michlick
(@fmichlick) reported
. #advertising #fail @Videotron is sending me an "exclusive" offer in the Mail for 60 Mbps Internet via their Helix program. We've got 400 Mbps with them currently.