Vidéotron Outage Report in Très-Saint-Rédempteur, Montérégie, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Très-Saint-Rédempteur, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Très-Saint-Rédempteur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Vidéotron
Vidéotron is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (68%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Très-Saint-Rédempteur, Québec
Latest outage, problems and issue reports in Très-Saint-Rédempteur and nearby locations:
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Danielle
(@daniellebc1950) reported
from
Saint-Lazare, Québec
@Videotron service a la clientèle assez ordinaire au magasin de Vaudreuil attendue 35 min aucun des 3 techniciens ne m'a regardé pour me dire ça ne sera pas long madame alors je suis partie,!
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Screwhead
(@djScrewhead) reported
@Videotron H3W1W8 came back for 7-8 hours yesterday, but it's back down!
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Ricardo Alonso
(@richblackhat) reported
@Videotron h3n 2n2 no fizz internet service here, please help
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Sparklepuss
(@Sparklepuss1) reported
@Videotron Your customer service is TERRIBLE! For Videotron mobile users using their phone as hotspots because their Helix is down:
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JCD35
(@jamesschriss) reported
@Videotron Where is the outage map? We’ve been down since Wednesday.
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Deb White
(@debbieabo) reported
@Videotron I call BS on this post still no wifi service. It actually came on yesterday for a couple of hours and then disappeared.
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Sparklepuss
(@Sparklepuss1) reported
@Videotron You all really failed at being on top of your game. This is basic 101 customer service. Your 90% restored service is garbage if you don’t tell your customers how to then get their access back. Franchement, vous faites dure. Un gros zéro pour votre service à la clientèle.
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Gerald Prezeau
(@GeraldPrezeau) reported
@Videotron Its been 4 and a half days at H9J still nothing! Very weak infrastructure , all Bell clients in the area have no issues!
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TechWithPets
(@KittiesRules) reported
@Videotron 90%? Where? Not where I live, in villeray in the H2P. Never though I would be looking at the competitions but I am looking because no I cannot work from home using my cell phone I need my computer to have access to the internet.
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AIDEN
(@aidenmtl) reported
@Videotron can you confirm an outage in old port? H2Y 2V1. We were not impacted by the ice storm - never lost power but have had no internet since last night. @Videotron
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Star Origin
(@OrionSkydancer) reported
@Videotron Ahuntsic-Cartierville H2B still down. Been on and off since Friday evening, and this is currently 24+ consecutive hours without power. This is starting to get slightly annoying. Can we have more than just numbers thrown at us, and some actual mapping of restoration efforts?