Vidéotron

Vidéotron Outage Report in Trois-Rivières, Mauricie, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trois-Rivières, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trois-Rivières and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trois-Rivières, Mauricie, Québec 01/12/2026 10:45

January 12: Problems at Vidéotron

Vidéotron is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • _MBW Matt Walsh (@_MBW) reported

    @Videotron No I haven’t restarted my entire phone to try and rectify the issue

  • blahovici Sean Blahovici (@blahovici) reported

    @NotionStatus Notion is down here in Montreal, both on Wifi (Videotron) & 4g/LTE (Fizz)

  • Eyemooose Eye (@Eyemooose) reported

    @Videotron Please expand into Ontario, we are getting robbed by @Rogers and @Bell their service is literally any other service

  • Alyss80796817 Alyss (@Alyss80796817) reported

    @NotionStatus Blocked with Videotron. DNS fix works on PC, but not on cellphone, whether it is WiFi or 3G data. My students need to be able to access their course from their mobile devices.

  • MTLJer Jer (@MTLJer) reported

    Bro videotron is trolling me rn going down AGAIN

  • thisoares4 Thiago Soares (@thisoares4) reported

    @Videotron I'm still having issue with my network mobile, this is getting tiring. @Fidomobile do you miss me?

  • SeanRookie SeanRookie (@SeanRookie) reported

    @NotionStatus Not working with Videotron in Canada Quebec, works with a different IP server and on cell phone.

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    I take back most of the bad things i said about @Videotron

  • itsyaboimaxoo itsyaboimaxoo 🇺🇸🇨🇦 (@itsyaboimaxoo) reported

    @xavier_laff Coverage sucks. Lots of areas suffer from congestion. Speeds suck with some carriers. They don’t all have VoLTE, and Wi-Fi calling. Even Videotron and Freedom have that here! Also towers only have one eNb, here they usually have several.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @taxbuster88 @Bluemediagrad Blue... She is a good person. Follow her if you don't already. Then crap with telus blocking calls to grandmother dying, Videotron threatening to block calls, Bell's AI threatening to block calls. There is a thing here worth fighting to the death for.