Vidéotron

Vidéotron Outage Report in Trois-Rivières, Mauricie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trois-Rivières, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trois-Rivières and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trois-Rivières, Mauricie, Québec 02/20/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • RoastedPotatoes !!! anthony (@RoastedPotatoes) reported

    @zojajaja you can also call videotron and tell them you’re thinking about leaving, we did that at our old apartment and they gave us the new customer discount for another year

  • MannyTerrebonne COLDBLUE (@MannyTerrebonne) reported

    @MatthewEvolves umm...the guy owns videotron ? you dont think he wants to have his stuff on his own network eventually ?

  • GujuGaming Shivam Gandhi (@GujuGaming) reported

    @Videotron My service is down for Internet. What’s going on?

  • ReaperClose Mark (@ReaperClose) reported

    @Videotron so after speaking with tech support, still no help. I’m priority to get service back but its been 3 days. Can I assume this month will be free??

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @Videotron why is my wifi down again!!! 2nd time today trying to work from home.

  • CrazyDanmas Daniel Massicotte 🌎 (@CrazyDanmas) reported

    @Videotron I finally solved the problem of HELIX, all I needed was a hammer.

  • Ranbir_SD Ranbir (@Ranbir_SD) reported

    @chuckfromcanada @Videotron Internet is down in LaSalle.

  • FredoLaMarmotte Marasenna Couture (@FredoLaMarmotte) reported

    @Videotron internet isn't working properly even after I restarted the Helix Gateway. The internet is unstable with Wifi and the cable internet is simply not connecting.

  • juycer Juliana C 🏳️‍🌈 (@juycer) reported from Longueuil, Québec

    Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

  • jonathanallard Jonathan Allard (@jonathanallard) reported

    Videotron is down thread