Vidéotron

Vidéotron Outage Report in Trois-Rivières, Mauricie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trois-Rivières, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trois-Rivières and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trois-Rivières, Mauricie, Québec 03/31/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • samfeigenbaum sam feigenbaum (@samfeigenbaum) reported

    @Videotron videotron has given me 5 helix accounts with 5 different invoices but I only have 1 service??

  • SexyCancerBeast I used to have cancer... (@SexyCancerBeast) reported

    @Videotron This new outage system, honestly, we no longer have a map that shows the location all we see is a red blot on a map with no details. So now calls are backed up because prior to this system we could see enough details where we wouldn't have to call to get details.

  • shennyboy Eric Shenfield (@shennyboy) reported

    So @Videotron lures me into DMs to try and deal with the situation and here’s what happened (they can’t change my service address).

  • CScrutiniser Central Scrutiniser (@CScrutiniser) reported

    @Videotron internet service is not working in Auteuil, Laval H7K. When will it be re-established?

  • DaveTheNaturist Naturist David (@DaveTheNaturist) reported

    @virginmedia We simply wanted to cancel 1 TiVo box but saving was only £4 per month! So we decided to cancel everything except BB but we would still be paying MORE than new customers despite being with Virgin since day1; Videotron > NTL > Virgin; 30 years loyalty not rewarded.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @pozpiggy86 @Videotron Money grab with BS words. It's not in a decrepit state like Rogers network. There have even been warning about Cogeco's networks becoming like Rogers network if the Cogeco entertained Rogers offer to buy them. Rogers Network is a [low] class on its own. Videotron is a pure $ grab

  • nicejewishgoy jordan updates! (@nicejewishgoy) reported

    pov: ur a videotron customer service rep explaining to me why my bill has gone up 17$ since november for no reason.

  • MSzirmay Michael Szirmay (@MSzirmay) reported

    @Videotron can I please get some service? I was lied to by your sales and now for two lines, im being charged 1111.17$🤮🤮

  • esampin Emmanuel SAMPIN, ing. (@esampin) reported

    @Videotron My residential internet service is down for the last 30 mins. I am in Saint-Leonard (Montreal)

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Videotron @mayq2012 Basically what videotron just said here is that the poor working people not privileged with being able to work from home will subsidize those who are working from home. This is pretty bad.