Vidéotron

Vidéotron Outage Report in Trois-Rivières, Mauricie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trois-Rivières, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trois-Rivières and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trois-Rivières, Mauricie, Québec 12/14/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • GatesZullo Gates Zullo (@GatesZullo) reported

    @Videotron Is there an outage map for clients to see what areas are currently affected by issues? Can't tell if an issue is due to ice storm (likely) or if it's faulty equip on user end. Seems like a worthwhile investment; can save frustration for both clients & your tech staff.

  • Charby666 Seb Charb (@Charby666) reported

    @lepage33 @Videotron It's gonna be 3 days without internet now in H7R. The best internet network my ***. Maybe we should switch to Bell.

  • SonnyEightFive Son Son (@SonnyEightFive) reported

    @Videotron No service in J7V

  • laflamme530 Candice Laflamme (@laflamme530) reported

    @Videotron P.s. my Videotron service was restored Thursday evening for a few hours, but it went out again at 11pm last night. LaSalle.

  • ArnoukWalid Walid Arnouk (@ArnoukWalid) reported

    @Videotron what is the estimated time of this affected service??, in my place the electricity still on but internet down!!

  • TSUUNAMY POCHITA (@TSUUNAMY) reported

    @Videotron fix helix goddamnit i wanna play video games 😡

  • IamAli01 Nabeel Ali (@IamAli01) reported

    @Videotron H9B area with 4 business lines. Power still down but why am I getting full bars of LTE yet no service whatsoever?! Completely cut off and got to drive 15 minutes from my house to get any form of service. It’s ridiculous got me questioning renewing my contract at the end of term

  • Bringbackmovie1 Bringbackmoviemagic (@Bringbackmovie1) reported

    @SjKumar10 @Videotron Came back a couple if times for a few minutes but still down here in H4L too. Good to know I'm not the only one.

  • RioLibero Rio V Libero (@RioLibero) reported

    @Videotron still down in Kirkland

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron All four condos buildings are down. I bet Bell is working.