Vidéotron

Vidéotron Outage Report in Trois-Rivières, Mauricie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trois-Rivières, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trois-Rivières and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trois-Rivières, Mauricie, Québec 12/22/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • sandiestone_ Sandrine (@sandiestone_) reported

    @Videotron @Mikaela28111 We cannot call you as we cannot register on the network!

  • CADNJDevils DevilsPlayoffs (@CADNJDevils) reported

    "The customer you are trying to call is not available. Please try again later." ROFLMAO, are you kidding me @Videotron ?

  • justinBellecha1 justinBellechasse (@justinBellecha1) reported

    @fizz_ca I see that Videotron (Parent company and provider of the service) is telling on their official account to Tether the phone signal for internet use free of charge and without directly asking for it, anything similar here? Also if any ETA on H2J3K9? :)

  • JasComtois ///JMC (@JasComtois) reported

    @Videotron Saint lazare wireless Network is down to go along with no Power. Any Time frame on a return to wireless service so we can at least make calls to loved ones living alone?

  • davesimonmma Dave Simon (@davesimonmma) reported

    @C_ROPH That sucks. My cable stayed on. Videotron too. It was a decent show.

  • MSQUARED2_M2 MIKAËL (@MSQUARED2_M2) reported

    @Videotron My elderly parents have no internet and no phone service in the Montérégie. Is there an ETA as to when the service will be restored.

  • josanchez65 Jorge Sanchez (@josanchez65) reported

    @Videotron Are landline services and internet still down in Dorval ?

  • GloriaCormier Gloria Cormier, CPACC (@GloriaCormier) reported

    @Rogers - any plans to credit Québec customers for data overage due to Videotron outage caused by Wednesdays ice storm?

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @videotron when will service (helix and illico ) be back on in beauharnois...

  • Deadchamber19 Deadchamber (@Deadchamber19) reported

    @Gabagooli7 @Videotron I've had bell before, and their customer support is absolute 🗑 Main reason I switched to Videotron