Vidéotron

Vidéotron Outage Report in Trois-Rivières, Mauricie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trois-Rivières, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trois-Rivières and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trois-Rivières, Mauricie, Québec 11/13/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (5%)

    TV (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • monkiboy93 andre (@monkiboy93) reported

    @Videotron dont have any service since 21h00 in montreal

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Milnoc @SBishayIRIS What are the Videotron terms when you leave Ottawa to say travel to Kingston. Does the text of your contract have any limitations? do they charge you? Does your phone say “roaming” or does it think it is on a home network when connected to Rogers?

  • JohnLaberge John Laberge (@JohnLaberge) reported

    @Videotron I just wanted to make sure that you know about the internet outage in Notre Dame de Grace area.

  • SciBasedNutr David the Dietitian (@SciBasedNutr) reported

    @Videotron Tell that to @AdaMcVean who appears to not be able to get a refund because of poor customer service and/or shady practices.

  • 1Neveroutgunned TP Reseller (@1Neveroutgunned) reported

    @Videotron Internet in St. Henri down now for hours. Your 24/7 customer service is also closed.

  • SciBasedNutr David the Dietitian (@SciBasedNutr) reported

    @AdaMcVean @Videotron JFC. This is so frustrating. @Videotron can't keep their story straight can they. "Yes we do refunds, nope sorry no refund for you." Looks like they need to lose a customer if you can quit them and report to a gov agency for fraudulent practices. Good luck. <sigh>

  • SoarJM LZR Soar (@SoarJM) reported

    @MTLJer i need bell man **** videotron

  • baefcg bigg nala (@baefcg) reported

    @VLUTHERR Videotron. They are the worst lmaoooo. Like I love the service. Never have an issue. But there’s no rest with them. Everyday it’s something about a payment. 🥲😭

  • ljnzcl tyas 티야스 (@ljnzcl) reported

    Disclaimer: I was very nervous as this was my first fansign ever. I could’ve used a better wordings and say videotron instead of billboard (or maybe it was the same thing?😭 help). I hope I conveyed all the love that I could give him through this.

  • MartyFava1 Marty Fava (@MartyFava1) reported

    @videotron Hey. I pay for CBS on my Vidéotron grid. Yet why am I getting the Global News on 687 as of 7PM instead of the golf playoff on CBS. #refund This has been a persistent problem that needs to be rectified.