Vidéotron

Vidéotron Outage Report in Trois-Rivières, Mauricie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trois-Rivières, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trois-Rivières and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trois-Rivières, Mauricie, Québec 12/12/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • ThisMovieSpeaks I Can't Believe It's Not Communism! (@ThisMovieSpeaks) reported

    @drewface_ Lol what?? What's your ISP? I think I've been using the Google DNS since Videotron had a huge DNS issue that prevented most of Montreal and adjacent cities from accessing the internet for like... a day and a half. Google DNS is just much more reliable.

  • MasrMelody Melody El Masr (@MasrMelody) reported

    @Videotron Your online service is not working. I’m trying to make a payment and it doesn’t work... like others have mentioned there is a problem with your website. Please fix it. I will NOT be paying any late fees. Also, I’ve waited for over 10 min on the phone. Wtf? Thanks.

  • lisaydillon Dr. Lisa Dillon (@lisaydillon) reported

    Anyone else lose an entire day of productivity due to combined #Videotron problems and @UMontreal server problems? On and on and on.....

  • bluebeard Paul (@bluebeard) reported

    @christophemikos That would be a win win for Justin ---- Nationalize the cell network award Videotron with a national Canada Broadband service contract ... Gotta sponge up those Bombardier jobs

  • FREENORTH4 ❌FREENORTH❌ (@FREENORTH4) reported

    @AngelStar254 same thing happened with Videotron cell service about a month ago...

  • SuperGirlKels LZR Ħ SuperGirlKels (@SuperGirlKels) reported

    @Videotron @SoarJM they wanna help so go ahead and message them

  • CdnAvSpotter 🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

  • SueBrunelle Sue Brunelle (@SueBrunelle) reported

    @staceykate1973 In Quebec we had that problem with Videotron last month. Lasted the whole day

  • ronnie223s ••• (@ronnie223s) reported

    @carinacoss ughhhh that happened to my dad!! i think it’s a contact they have with videotron like if they service ur area then fizz can’t or something 😣 i got a decent deal with virgin did ya check with them