Vidéotron

Vidéotron Outage Report in Val-d'Or, Abitibi-Témiscamingue, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Val-d'Or, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Val-d'Or and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Val-d'Or, Abitibi-Témiscamingue, Québec 02/13/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Madfang7226 Verbose (@Madfang7226) reported

    Because internet is stupid. I got better speed on my cellphone than wired Videotron. Bell, advertised better and i mean significantly better, speeds than cable for the same price. I could not justify staying but i refuse to have Bell. I dropped internet for the phone's.

  • jonathanallard Jonathan Allard (@jonathanallard) reported

    We've been down today since around 13:30 (2h ago), still nothing @Videotron @TekSavvyNetwork

  • scorpiosteve Steve Williams #BLACKLIVESMATTER (@scorpiosteve) reported

    @Bell_Support as 50+ year Bell subscriber I am disappointed that your receivers no longer support Netflix. I called to upgrade to the new Box and was told I have to upgrade my PVR as well. $50. Shipping for each = $100 and I do the installation. @Videotron will perhaps be better

  • overweightnuts sai (@overweightnuts) reported

    **** you @Videotron no Wi-Fi since 5pm u dumb **** need to fix your **** asap

  • Mark_Goldberg Mark Goldberg (@Mark_Goldberg) reported

    .@TD_Canada: "Interesting disclosures by @Quebecor in 2022 Annual Information form" • Cable network covers ~83% of Quebec residences, all able to get 400Mbps; 70% of homes passed could get 1Gbps • DOCSIS 4.0 can deliver up to 10 Gbps down / 6Gbps up @Videotron #CDNtech #CRTC

  • fagstein Steve Faguy (@fagstein) reported

    @psyko514 I don't know if Quebecor has said what it plans to do brand-wise. It could keep Videotron in Quebec, where it bundles wireless with wireline service, and Freedom in the rest of the country, and expand Fizz nationally as the flanker brand.

  • BakedGoodsYYC Baked Goods (@BakedGoodsYYC) reported

    @gammarayghoul @JeremyAppel1025 @djclimenhaga Videotron does not have the wireline network Shaw does here so without MVNO rules forcing the incumbents to open up their networks your service can only get worse. The cost of new towers is too high w/o a big wln network to tap into to lower fiber build costs

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    Your customer care site is broken with a 500 error. I can't log in. @Videotron

  • gaelnantel Gaël 🇨🇦🏳️‍🌈 (@gaelnantel) reported

    @MobileSyrup I’m with @Videotron on a win back plan, coverage is excellent and customer service is beyond reproach!

  • fagstein Steve Faguy (@fagstein) reported

    As part of the agreement, Videotron/Quebecor must: - Keep Freedom Mobile's pricing, and offer 10% more data, for 5 years - Offer Freedom pricing at "similar" rates to Videotron's offer in Quebec - Extend service to Manitoba (via MVNO) within 3 years, at prices similar to Quebec