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Vidéotron

Vidéotron Outage Report in Val-d'Or, Abitibi-Témiscamingue, Quebec

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Val-d'Or, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Val-d'Or, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • andrerochon
    Télécino (@andrerochon) reported

    @Videotron again, internet down... middle of the Hab’s game... not good

  • ernieforesta
    Ernie Foresta (@ernieforesta) reported

    @Habs4Stanley @pewpewpew Was with videotron and it wasn’t any better I just wish we can have Comcast they never have issues

  • shennyboy
    Eric Shenfield (@shennyboy) reported

    @oscarmic Yeah - that would be the move. @Videotron - see? That would be a very simple way to solve your very stupid problem.

  • chuckfromcanada
    Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron What is happening cannot sign into customer center, cannot activate my new sim card, anyone home.

  • mlevison
    mlevison (@mlevison) reported

    Dear @Videotron over the course of 1 mth, I've had to call 3 times to have a $50 charge reversed. In all I've now spent 3+ hrs on hold. Service reps are all helpful. How 3+ hrs is madness. Perhaps Videotron should pay to improve the system. Good people, poor system.

  • chuckfromcanada
    Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron this is terrible service, the agent seems lost.

  • shennyboy
    Eric Shenfield (@shennyboy) reported

    @Videotron @Videotron - sweet! (The only customer service rep left at the company and they're on Twitter of all places...)

  • ForzaJuve09
    Jonathan Major (@ForzaJuve09) reported

    Ordered my iPhone 12 Pro Max December 30th Got told January 11th I’d receive it. That date comes around and I get told there’s a slight delay. April 4th is the day I’ll get it. Only way I can get a phone is change colour. Thanks @Videotron #horrible #worstcustomerservice #yousuck

  • megano_xx
    m (@megano_xx) reported

    Truly the main argument for not raising the minimum wage should be videotron tech support

  • samfeigenbaum
    sam feigenbaum (@samfeigenbaum) reported

    @Videotron Never got a call back