Vidéotron Outage Report in Val-d'Or, Abitibi-Témiscamingue, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Val-d'Or, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Val-d'Or and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 27: Problems at Vidéotron

Vidéotron is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (59%)

2. 

   Wi-fi (18%)

3. 

   TV (9%)

4. 

   Total Blackout (7%)

5. 

   E-mail (4%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Julien Lavigne (@Julien_Lavigne1) reported 29 seconds ago

  @Videotron @FX_Canada Why can't I access #FXNow even tho I subscribe to the channel? #Videotron is not listed as a cable provider when I try to sign in.

• Siddharth Luthra (@SiddharthLuthra) reported a minute ago

  @Videotron @Videotron Hello Team I’m struggling from a week now to get my amount refunded back to my source account after cancellation of the contract on Nov 19th. My Account Number is: 775921440019. Requested and called your end number of times towards your customer support.But no solution

• hbshmoe (@hbshmoe) reported 2 minutes ago

  @TELUS I am considering you US Canada borderless plan. How is your service in the US? It is robust and seamless like Rogers or do you have 60k gaps choosing most borders with no service like Videotron?

• Axel Schulz (@axelschule) reported 7 minutes ago

  @Videotron is there something wrong with your login portal? I’m unable to login to my account. I’ve reset my password 3 times and yet to no avail. Do you not accept special characters or something?

• Sean Lapalme (@TheGraceful_1) reported 8 minutes ago

  Why do I keep missing CBS bonus coverage of NFL on @videotron ? Instead of reverting to CBS feed I'm forced to watch CTV/TSN highlights show. Sim sub fail.

• SCRP (@SCRP_FN) reported 8 minutes ago

  @Videotron Having issues with my ping during the day but not at night, please help me fix this, I really want to stay with your plan, but if this keeps going, I'm calling Bell.

• Matthew Holly (@MatthewHolly) reported 9 minutes ago

  @montrealmarc TekSaavy. Super reliable. I've had zero issues since I switched from Bell/Videotron a few years ago.

• Gliittcchh 🐁™ (@Gliittcchh) reported 12 minutes ago

  @frapper_21 Same problem on Apex only. I blame videotron mostly, bad rooting and dns, I have jitter and bad ping all the time. Cant even change my dns on my router anymore. I dont know if you are with videotron, but they are not optimal for gamers. Bell fiber is the best you can have in QC.

• TallMatt (@xTallMatt) reported 18 minutes ago

  ok so we just got off the phone with Videotron and apparently the problem's been on their end all along they're sending someone Monday to check it out if nothing happens I will literally lose my **** anyway give me a bit and I'll try to stream again tonight

• Eric Rosenquist (@rosenqui) reported 20 minutes ago

  @Videotron @axelschule I've been having the same issue; noticed it first yesterday.