Vidéotron

Vidéotron Outage Report in Val-d'Or, Abitibi-Témiscamingue, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Val-d'Or, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Val-d'Or and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Val-d'Or, Abitibi-Témiscamingue, Québec 01/13/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Val-d'Or, Abitibi-Témiscamingue, Québec

The most recent Vidéotron outage reports came from the following cities: Val-d'Or.

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City Problem Type Report Time
CanadaVal-d'Or Internet
CanadaVal-d'Or TV
CanadaVal-d'Or TV
CanadaVal-d'Or Internet
CanadaVal-d'Or Internet
CanadaVal-d'Or Internet

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ProfMangen Dr. Claudine Mangen 🇨🇦🇪🇺🖋 (@ProfMangen) reported

    So @Videotron is working on their network in my area & cut internet service. Their tech line says it's at most for 17 hours (say again?). It'd be great if next time they give us all a heads-up & let us know we'll be without internet. Coz then I could have planned ahead.

  • MontrealLFC 🧡💙MontréaLFC ❤️🇨🇦🇮🇱🏳️‍🌈 (@MontrealLFC) reported

    @Videotron Phone/Chat is closed, this is the whole problem, there is no customer service at 9pm on a Sunday.....

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Bell lowers 911 rates by 1-cent, videotron sent a letter out to its customer that phone is going up 2$ because suppliers are economically squeezing them. #CRTC I dunno.

  • TheGrandMagu Noël Félix (@TheGrandMagu) reported

    I just saw an advertisement on TV about Videotron being the best mobile services provider. Fun thing is that they are the worst. Point. Exploitation at it's worst.

  • reneeyoxon René Yoxon (they/them) ♿️ (@reneeyoxon) reported

    @DallanInvictus This is what I thought! And why I'm hesitant to switch. But at least Videotron has a customer service department, whereas I can only communicate with Fizz via twitter DMs. I dunno!

  • boileaupa Phil Boileau (@boileaupa) reported

    @nspector4 Yeah he got some bandwidth for cheap for Videotron across Canada. Something to exchange or sell down the road maybe.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @FRPC_FRPC Reminds me of the wireless code (if I recall right). Was a fight about the word "customer versus consumer". Audience encompasses all for the Bell/Rogers/Telus/Videotron AdTech industry, not necessarily broadcast objectives... IMO, off the top of my head.

  • NabilaOubouchou Nabila Oubouchou (@NabilaOubouchou) reported

    @Videotron what is this #helix system always down, i am frustrated to be charged after canceling my subscription and you call you are told that the #helix system is down we can do nothing

  • kalpana03459096 Kalpana Patel (@kalpana03459096) reported

    @Videotron Thank you for the quick response. Looks like I have to call customer service and change my channe line up.

  • Nemesis4All 🇨🇦 Sauron (@Nemesis4All) reported

    @Videotron Is the internet down? I’m barely getting any download speed.