Vidéotron

Vidéotron Outage Report in Val-d'Or, Abitibi-Témiscamingue, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Val-d'Or, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Val-d'Or and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Val-d'Or, Abitibi-Témiscamingue, Québec 02/25/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ananarchie dead inside ✌️ (@ananarchie) reported

    why does videotron's site have the worst UX

  • LP83697336 Larry (@LP83697336) reported

    @iamjohnpollock I just spent 29 minutes trying unsuccessfully (AGAIN) to get the garbage @tsn app to connect through garbage @videotron. Giving up. One less viewer for Dynamite this week. 😤

  • mtl2021 tony (@mtl2021) reported

    @Bell what a JOKE called the support and got transferred 8 times!!! At the end someone will call you back. Serious the prices of services keeps on going up for BS crap!!! #tva #videotron

  • steph_coelho Steph ‘ratcatcher 3’ Coelho 🐀 (@steph_coelho) reported

    I don’t know how I pay for high speed internet and it’s legitimately worse than dial up. @Videotron you are consistently terrible.

  • eric_habs Eric 🥃 🇨🇦 (@eric_habs) reported

    @Videotron 3 nights now with all kinds of errors with helix and as well the stuff on my pvr. Fix it now I’m paying for service not this garbage. Never had these problems with fibe

  • elka_ elka (@elka_) reported

    @craigzour @Delita_Hyral @Videotron still not working here, is yours back?

  • Kathlee25406763 Kathleen (@Kathlee25406763) reported

    @Delita_Hyral @Videotron I have the same problem in LaSalle

  • Corinne_Mtl Corinne (@Corinne_Mtl) reported

    @Videotron Trying to pay a bill of 0.04$ for a business Acct. A 4 cent bill. Tried to pay by phone & your system doesn’t accept the business Acct # Tried to pay @ the bank which wouldn’t work either. Have to spend $1.20 on a stamp to send a cheque for 4 cents? Help!!

  • DinoGantala Dino Dwayne Gantala (@DinoGantala) reported

    @Videotron I have been experiencing some internet problems. My helix gateway has been on downstream synchronization for the past 3 hours. Help please.

  • EffieZavradinos EZ74🇨🇦🇬🇷 (@EffieZavradinos) reported

    @Videotron @Rami64N Why don't you announce that your service is down, instead of telling us to go to these links, and don't ask to send a message either, your answers are vague there as well.