Vidéotron

Vidéotron Outage Report in Val-d'Or, Abitibi-Témiscamingue, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Val-d'Or, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Val-d'Or and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Val-d'Or, Abitibi-Témiscamingue, Québec 02/05/2026 12:55

February 05: Problems at Vidéotron

Vidéotron is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SadhviAlAlam Sadhvi Al Alam (@SadhviAlAlam) reported

    @Videotron is there an internet service outage?

  • sy1ve0n Charles Milette (@sy1ve0n) reported

    @Videotron WHY IS YOUR DNS DOWN AND WHY DOES YOUR NEW HELIX STUFF NOT ALLOW ME TO CHANGE THE DNS SERVERS??? The old ZyXel gateway was much better but I was forced into the new one to get 400mbps (even though the old gateway was perfectly capable of that) 😡

  • rmitchello russ (@rmitchello) reported

    @Videotron are you experiencing any technical issues in mtl/NDG since about 1pm?

  • yungcze Cy (@yungcze) reported

    Videotron Internet is down smh

  • brendanshowbiz Brendan Kelly (@brendanshowbiz) reported

    @ElephantStoneHQ @Videotron Yes my wifi is off. Is this a general problem?

  • philippegautre2 philippe gautreau (@philippegautre2) reported

    @Videotron Internet, TV, websites... Everything is down... What's going on??

  • GornPetro Petro Gornostayev (@GornPetro) reported

    @Videotron yo what's up with the internet in mtl? Can you fix it?

  • yegmorcar Yegmorcar (@yegmorcar) reported

    Thanks Videotron, your DNS server is down... Good thing alternatives exist.

  • 2inchN vanshlong (@2inchN) reported

    @Videotron fix your damn servers!

  • yitzybrier yitzy (@yitzybrier) reported

    @Videotron Server down?