Vidéotron Outage Report in Val-d'Or, Abitibi-Témiscamingue, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Val-d'Or, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Val-d'Or and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (10%)

3. 

   TV (9%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Abcdyuiop (@Abcdyuiop1) reported 3 minutes ago

  @Videotron What about us? When will we.get ours??? Ndg.. nobody has come to fix the broken wire here

• HammerofSparx (@KevinAn45942701) reported 3 minutes ago

  @DouglasPollitt While I 💯 agree there is a ton of anti-competition stuff, I haven’t been able pin down what says they HAVE TO report scores. Does CBC? Local news? Do newspapers? (it bugs me that OS didn’t prove their case by getting on Cogeco, SaskTel, Videotron etc. Would’ve been faster)

• Bleak5170 (@Bleak5170) reported 3 minutes ago

  @troybeno @Videotron Day 6 here. I don't even bother calling as it's clear they have no clue when it will be back. I understand there was a storm and all, but for it the issue to persist this long is ridiculous. I'm switching to Bell as soon as I can get someone on the phone to cancel.

• Will (@Scrip_t3d) reported 4 minutes ago

  @Videotron Will you reset bonus monthly/yearly data? It would be unfair to have lost a good percentage of it due to internet being down.

• Alex Poulopoulos (@AlexPoulopoulo1) reported 6 minutes ago

  @Videotron Still have no land-line service. Since Wednesday. Can't even call 911. Older people have traditional landlines . *** can electricity be back and videotron not. Same towers and poles !!!!!

• Commissioner Miner (@fanCRTCProfling) reported 8 minutes ago

  Based on the #CRTC rules in regards to the outage reports, and the fact the no one else filled an outage report, we can conclude Bell actually own Rogers, Freedom and Videotron, or they just buy access from Bell which, per the rules, is allowed to be hidden.

• Paul Nagy (@PaulWNagyJr) reported 8 minutes ago

  @Videotron No problem. I know you were busy. We got it back Tuesday. Thank you. I did use most of my 24 GB of mobile data though... I still have quite a bit of the 20 GB monthly bonus left... but will the data be cut off if I get to the end of that 20 GBs before the cycle finishes on May 6?

• 🇨🇦 Gary Simmons (@garysimmons) reported 20 minutes ago

  @freedomsupport I'm moving to Montreal in May... Is there any chance we'll see an integration of the Videotron Quebec network that quickly so that I don't have to leave Freedom?

• Derek Kilian (@DerekJKilian) reported 20 minutes ago

  @Videotron I guess they still can’t do math… With all the people without service I CANNOT believe them. How do they calculate their efficiency? Je crois qu’ils ne savent pas calculer… Avec toutes les personnes qui n’ont pas de services, je ne les CROIS PLUS!

• Detlef (@Detlef) reported 27 minutes ago

  @Videotron Hey @Videotron, April 11th and still no Helix service. What's up? Give me some news.