Vidéotron Outage Report in Wentworth-Nord, Laurentides, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Wentworth-Nord, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Wentworth-Nord and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 14: Problems at Vidéotron

Vidéotron is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (8%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Vlad Catrinescu (@vladcatrinescu) reported 6 minutes ago

  Hey @Videotron . Currently in the US on roaming using daily traveller pass - but phone calls do not work. As soon as I call it just hangs and up and says call ended. I cannot even call 611 for tech support. Any Ideas?

• Meghann C (@Meghann_88) reported 6 minutes ago

  Is anyone else having problems with their @Videotron internet in Montreal?

• searching for you. (@EnglishMontreal) reported 11 minutes ago

  @Videotron why online help people of Ukrainian ?

• Dr. Sam (@DrSamTheDentist) reported 16 minutes ago

  @cuto8 @Videotron I’ve been having troubles with my data in Ottawa South for the last few days. Support said they were aware of the issue on Wednesday. Now Saturday without LTE. Calls and 3G works, so just very slow. Based on Twitter is seems like many issues around their network.

• Meghann C (@Meghann_88) reported 18 minutes ago

  @Melon_Sugar_ @Videotron They told us it would be down for 2-4 hours but it came back after 40 minutes

• Vlad Catrinescu (@vladcatrinescu) reported 18 minutes ago

  @Videotron So found a forum, and was able to switch from AT&T to TMobile and it works for now. But apparently it will stop working in July - luckily my videotron contract stops before so I can switch Networks. Too bad you guys became a joke network with no more US partners.

• searching for you. (@EnglishMontreal) reported 19 minutes ago

  @Videotron While this is good to help people in need. But there are people of Yemen 8 years of war and I know people can’t get in touch with their loved ones because they don’t have internet in Yemen not even power or food. Or it’s because they are not white ?

• HowYouDrouin92 (@HowYouDrouin92) reported 21 minutes ago

  @1967_losers @Videotron Amd you never bought any other extras right?

• HowYouDrouin92 (@HowYouDrouin92) reported 21 minutes ago

  @1967_losers @Videotron We tried with our helix info, our illico info, well name the differents things we tried all of them. We tried to change the password, it still doesn't work. Im so mad at @Videotron. I dont want to pay 30$ for Ahl tv when im suppose to be able to watch it for free you know

• Dr. Sam (@DrSamTheDentist) reported 22 minutes ago

  @Videotron How about some honesty. What is going on with your network? Outage in Ottawa South is on day 5. Montreal on Day 2. Please be honest with us instead of saying “it will be fixed soon”.