Vidéotron

Vidéotron Outage Report in Wentworth-Nord, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Wentworth-Nord, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Wentworth-Nord and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Wentworth-Nord, Laurentides, Québec 12/23/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mohaneappen mohan eappen (@mohaneappen) reported from Dollard-Des Ormeaux, Québec

    @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

  • Johnny78190531 Donny (@Johnny78190531) reported

    @Videotron So you're essentially telling people with landlines to just pray and die if they have to dial 911. It should be illegal for you to force our phone lines through your devices if they can't allow for emergency calls in times of emergency. You are using our public infrastructure.

  • wiccan_place Wiccan Place (@wiccan_place) reported

    @pss999 @Videotron Same in Verdun. And we did not have outage. Just Videotron

  • Yackerdirt BeersandBodyparts (@Yackerdirt) reported

    Been down without hydro and finally back up to find out my internet is fully down. Have not been able to work for 3 days ...any update for Gatineau @Videotron . You need a outage map

  • freefox76 Al (@freefox76) reported

    @Videotron you need to provide some updates. When is service going to be restored by area for example? I hate to say it but hydro Quebec sets the standard for this, and you are an example of what not to do.

  • jamie_montreal Jamie (@jamie_montreal) reported

    @Workhusband92 @freefox76 @Videotron Hopefully :) I'm still confused about why it even went down when hydro didn't go out though.

  • bgervasi bruno gervasi (@bgervasi) reported

    @danielaiszt @Videotron We should get a full month discount. Totally understand the outage but common give us some status

  • rondv220 RD (@rondv220) reported

    @videotron can't wait to get my internet, phone, TV back, so i switch all to another providers !!!!! 2 days with no access when electricity was restored 24H. Bad company !! zero communication with customers !!!

  • PythagSheeorem Pythagoras Sheeorem (@PythagSheeorem) reported

    @Videotron In the event of an emergency where landline is out and cell data is out, what do you suggest people do? Pray?

  • fiddlersgreen92 Philby Bear (@fiddlersgreen92) reported

    What data I’m getting on my phone is limited as hell; the storm’s messed with our service provider (Videotron), seems like.