Vidéotron

Vidéotron Outage Report in Wentworth-Nord, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Wentworth-Nord, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Wentworth-Nord and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Wentworth-Nord, Laurentides, Québec 01/31/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • nebukam Timothe Lapetite (@nebukam) reported

    @Videotron It's very not environment friendly to force your customers to move to Helix w/ new hardware, preventing them from using perfectly working modem/router (for no valid reason, technical or otherwise), /or/ have them pay +>15$ per month to keep the old service...

  • KalSDavian kal | Nihilian Effect 📚 saga (@KalSDavian) reported

    @Videotron your new Helix modem is stupid. It has **** parental controls that automatically add any new/turned on devices to the untrusted list, making me constantly need to adjust settings, & half of the settings locked behind a phone app make everything needlessly complicated.

  • JasonPayette Jason Payette (@JasonPayette) reported

    @Videotron Is there an outage in Pointe Claire at the moment?

  • jesse__jayyy jesse jay (@jesse__jayyy) reported

    @Videotron what is happening with internet? these last weeks have been horrible, it keeps dropping.

  • peter_chras Peter (@peter_chras) reported

    @Videotron we’ve had an internet outage in the Brossard area for the past hour should I call to report it?

  • princegeminixxx jamez (@princegeminixxx) reported

    @Videotron is the connection down in the Montreal area?

  • datacrypto1 M (@datacrypto1) reported

    @Videotron Internet down yesterday from 2pm to 9pm. Down this morning from 8am to 12pm ... and now down again since 2pm. Lanaudiere, Get your **** together. Never had this many down time since I switched to Helix.

  • datacrypto1 M (@datacrypto1) reported

    @Videotron I dont need help, I need stable internet.

  • miloucomehome milou @ 🐤 🐥.。o○( searching for sleep zz) (@miloucomehome) reported

    oh no not videotron salespeople showing up (without their mask on) at my door trying to get me to sign up with them for a service that is more expensive than my current provider then trying to "splain" what the CRTC is as a communications grad :'D

  • girlknowstech Marie - Girl Knows Tech (@girlknowstech) reported

    Wow. We always complain on social media. But this time I called @Videotron customer service and the agent was outstanding. I never received such a good service before. 🥳👏