Vidéotron

Vidéotron Outage Report in Wentworth-Nord, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Wentworth-Nord, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Wentworth-Nord and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Wentworth-Nord, Laurentides, Québec 01/18/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • L0uraG curi00sa (@L0uraG) reported

    @steevey @Videotron We never lost power and yet 2 days no Helix

  • IFizziks Itsfizziks (@IFizziks) reported

    @Videotron My service keeps turning on and off every few hours is that normal?

  • FeathyWap Jeremy (@FeathyWap) reported

    @Videotron Bell never went out, we better be compensated

  • KevinS55978750 KevinS (@KevinS55978750) reported

    @Videotron Is there a network map where we can confirm if our home internet is down due to your outage vs something on our end?

  • silverdesk benjamin saravia (@silverdesk) reported

    @Videotron Is there a map for the outage?

  • Jd15578965 Jd (@Jd15578965) reported

    @Videotron Your services are garbage. Your staff are trained to answer rubbish to customers' questions, and you have no respect to your customers' concern. I'm terminating my subscription.

  • IMFROMCANADAEH THESPORTSGUY (@IMFROMCANADAEH) reported

    @sterling_cohen @Videotron I got a response back and the cause for my outage is because their “infrastructure” does not have power. Hydro Quebec is saying it could take till Monday to restore all power so I am not holding my breath.

  • meletakos NickDarius 🚹 (@meletakos) reported

    @Videotron Still down H3M. Came back online yesterday for about 30 mins and nothing since

  • GatesZullo Gates Zullo (@GatesZullo) reported

    @Videotron Is there an outage map for clients to see what areas are currently affected by issues? Can't tell if an issue is due to ice storm (likely) or if it's faulty equip on user end. Seems like a worthwhile investment; can save frustration for both clients & your tech staff.

  • thecaoyana Stayana Regina (@thecaoyana) reported

    @Videotron What if lack of electricity was never a problem in an area? What would the reason be for the sudden interruption of your services in such area? Genuinely asking