Vidéotron

Vidéotron Outage Report in Windsor, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Windsor, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Windsor, Ontario 03/16/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • sxltanese sultanese (@sxltanese) reported

    @Videotron Hello I haven’t regained my service

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    @Videotron Even before the storm support was suggesting a repair time of over a month. Now that the storm has happened I am certain any claims of service disruption will be blamed on the storm.

  • sbg4evr sbg4evr (@sbg4evr) reported

    @Videotron Is this the reason why Helix was not working early today?

  • StephyVicente Stephanie Vicente (@StephyVicente) reported

    @Videotron is there still an outage in my Area? J9A ... The Helix light is white in front and the ethernet is orange but the wifi doesn't show up as an option for me to connect to at all. Doesn't even appear.

  • warrior_emu TheEmuWarrior (@warrior_emu) reported

    @Videotron Is there an ETA for when service will be back in Gatineau? News say outages could last 5 days. Is that the case for internet service?

  • TheRealEkin0x Ekin0x (@TheRealEkin0x) reported

    @j_gp93 @Videotron I never lost power, but my videotron connection decided to stop working this morning. Nothing since

  • devilrose21 Nancy Vaudry (@devilrose21) reported

    @Videotron an update on outage would be nice. I understand storm caused problems but your customers deserve a better answer than just wait.

  • marcy2point0 Marcy D (@marcy2point0) reported

    Hey @Videotron you planning to get the TV service running anytime soon? Otherwise I ain’t paying for it this month. Get your act together please and thanks.

  • VengeanceLG Weap (@VengeanceLG) reported

    @Videotron Why is my internet still not working ffs

  • j_gp93 Jessy Gervais-Plante (@j_gp93) reported

    @devilrose21 @Videotron They don't give a damn... 32 hours and counting without services... I need my internet for work... This is unacceptable.