Vidéotron

Vidéotron Outage Report in Windsor, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Windsor, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Windsor, Ontario 01/15/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • debbieabo Deb White (@debbieabo) reported

    @Videotron I call BS on this post still no wifi service. It actually came on yesterday for a couple of hours and then disappeared.

  • Sparklepuss1 Sparklepuss (@Sparklepuss1) reported

    @DerekJKilian @Videotron Exactly. How is it me (a customer) has to tell other customers how to get access to a service we are all paying for? 🤔 Why is this not part of their basic messaging?

  • DerekJKilian Derek Kilian (@DerekJKilian) reported

    @Sparklepuss1 @Videotron Issues don’t seem to be with the Helix towers it’s the modems that are not connecting to Vidéotron. Wifi is up and running but no access to internet, so no TV land line, nor land line phone

  • sixman67 Sixman67 (@sixman67) reported

    @Videotron H4L1L1 St Laurent , no phone or tv service since Wednesday and power was restored Thursday afternoon. Any idea on resolution?

  • djScrewhead Screwhead (@djScrewhead) reported

    @Videotron H3W1W8 came back for 7-8 hours yesterday, but it's back down!

  • Sparklepuss1 Sparklepuss (@Sparklepuss1) reported

    @Videotron Your customer service is TERRIBLE! For Videotron mobile users using their phone as hotspots because their Helix is down:

  • MattViglas Matt Viglas (@MattViglas) reported

    @Videotron Bell Fibe was online the moment electricity came back, just saying.. Videotron is still down at my dads place (J7T). I've been bugging him to switch. After this fiasco he will be.

  • OrionSkydancer Star Origin (@OrionSkydancer) reported

    @Videotron Ahuntsic-Cartierville H2B still down. Been on and off since Friday evening, and this is currently 24+ consecutive hours without power. This is starting to get slightly annoying. Can we have more than just numbers thrown at us, and some actual mapping of restoration efforts?

  • SBHSNGL TG (@SBHSNGL) reported

    @AzemOfLight @Videotron No one gives a damn about your useless comment

  • patrickaug15655 patrick auger (@patrickaug15655) reported

    @Videotron Not working where I am, my wife working from home, better be back today, or we are switching provider! Sorry but my neighbor as another provider and they have it working since yesterday.