Vidéotron

Vidéotron Outage Report in Windsor, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Windsor, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Windsor, Ontario 02/24/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MegsNU Meghan Amy (@MegsNU) reported

    @Videotron having playback issues for taped shows and I'm having a hard time connecting to channels. Seems others are having the same issue. Are you having a network problem?

  • mtl2021 tony (@mtl2021) reported

    @Bell what a JOKE called the support and got transferred 8 times!!! At the end someone will call you back. Serious the prices of services keeps on going up for BS crap!!! #tva #videotron

  • passionthy Isa Tran (@passionthy) reported

    @Videotron Hi! We had a brief loss of electricity and our Helix modem is no longer able to reconnect. It's flashing orange/black. Is this a servers issue or one specifically with our gateway?

  • steph_coelho Steph ‘ratcatcher 3’ Coelho 🐀 (@steph_coelho) reported

    I don’t know how I pay for high speed internet and it’s legitimately worse than dial up. @Videotron you are consistently terrible.

  • falkaanne Kathy (@falkaanne) reported

    @lesleychestrman @Bell_Support All my services are with Videotron. Never a problem, either calling customer support or getting a service call.

  • MattHar65517869 Matt Harrington (@MattHar65517869) reported

    Second day in a row on hold @Videotron mobile. Yesterday was 1 hour. Today, it has been 1.5 hours. Listening to the same message about how I can do my transaction on line. They just don't give a damn about the customer.

  • PJ86994288 Pedro (@PJ86994288) reported

    @Facebook Not working in Clarence-Rockland Ontario Canada, ISP Videotron

  • Kathlee25406763 Kathleen (@Kathlee25406763) reported

    @Delita_Hyral @Videotron I have the same problem in LaSalle

  • eric_habs Eric 🥃 🇨🇦 (@eric_habs) reported

    @Videotron 3 nights now with all kinds of errors with helix and as well the stuff on my pvr. Fix it now I’m paying for service not this garbage. Never had these problems with fibe

  • cuto8 Curtis (@cuto8) reported

    @Videotron It's almost a year already. Any news on when eSIM support is happening? #esim #apple #videotron