Vidéotron

Vidéotron Outage Report in Windsor, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Windsor, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Windsor, Ontario 12/09/2025 12:45

December 09: Problems at Vidéotron

Vidéotron is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Mattbrais ... (@Mattbrais) reported

    @Dinawangma @FranceBrazeau2 @Videotron Oh ****. It worked for me lol

  • wugz Ian (@wugz) reported

    @Videotron Such a stupid excuse! What does an alert have to do with your helix service?

  • jeepi11 jeepi (@jeepi11) reported

    @Videotron All if your helix customer

  • ppalxn Phillip Alexander (@ppalxn) reported

    @Videotron The worst service I every experienced …, only reason with Videotron because Bell Fibe not available in my area .

  • JulieMarion27 soho (@JulieMarion27) reported

    @emalilly23 @francoislegault If you go on facebook and videotron's page, there is an actual message that says they are working on the problem !

  • stylinarts māy²⁸ (@stylinarts) reported

    i’m tired of complaining but ****, ever since that emergency broadcast thing the tv (videotron) doesn’t work for anyone in the province. they lock us up in our houses and we can’t even watch tv 😒

  • Frosty0o Mary T - (@Frosty0o) reported

    @Videotron Their stupid alert screwed everything up….as if anyone who is out at 10 pm is even near a gd television….wrong audience Legault….

  • ElliotHrtington Elliot (He/Him) (@ElliotHrtington) reported

    @Videotron You have to be kidding me?! The ONE programme we get to help us through the NYE and we get this?!?!?!

  • FernandezInk Ruth Fernandez (@FernandezInk) reported

    @videotron telling me in DM « Hi. We are aware of a latency issue following the alert. The only thing to do is wait and try again from time to time. We are sorry for the inconveniences. » 😔 😳#lame #HELIX

  • JohnnyFeddy Feddy (@JohnnyFeddy) reported

    @Videotron Can’t handle a simple msg. Goes to show how CRAP the Vidéotron network/service really is.