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Vidéotron

Vidéotron Outage Report in Windsor, Ontario

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Windsor, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Windsor, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mmneron27
    Marie-Michele Neron (@mmneron27) reported

    @Videotron service down in Rouyn-Noranda. Any news incoming ?

  • Redskins024
    Jacksansglace (@Redskins024) reported

    @CTVMontreal Can we give all those customer to VIDEOTRON...please

  • TwoXTwentyOne
    Forty Two (@TwoXTwentyOne) reported

    I highly recommend you look elsewhere but Videotron and Bell, but have terrible customer service!

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    "Videotron has no obligation to offer a TPIA customer access speed that the company does not offer to its own retail customers. This fact alone should be sufficient to justify the approval of this [Tariff]." *bam* /end haha #CRTC

  • PanchoTikila
    Emma_Savana (@PanchoTikila) reported

    @cz_binance @frxresearch True...Bell and Videotron are realy bad as well now.

  • pcinnovation
    Harvey Hope 🇨🇦 💻 (@pcinnovation) reported

    @merry123459 I was with Rogers since 1992. Unsatisfied with their increasingly gouging plans, in 2017 I switched over to Videotron. Very stable service and cost effective plans. 👍

  • UpUrShaftOnline
    UpUrShaft (@UpUrShaftOnline) reported

    @thevivafrei @theJagmeetSingh @PierrePoilievre Fido belongs to Rogers, and Telus has Koodo. Then there's Bell. Videotron for all intents and purposes is pretty local. All other discount carriers pay to use the Big 3's networks. If their networks go down, so do the little guys, including Virgin.

  • TwoXTwentyOne
    Forty Two (@TwoXTwentyOne) reported

    Beware of @Videotron hypocrite tactics, they sent me a technician mentioning there would be fees but didn't mention the said fee. They billed me 100$ to terminate a cable... What a damn ripoff. They refuse to credit the amount whatsoever, very anti consumer!

  • KevinPetker
    Kevin Petker - Princess World👑 - FUNDED! (@KevinPetker) reported

    "A technician will be with you within minutes or hours." Such a helpful addendum to the "Will arrive between 7:30am and 8:30pm" initial timeframe, @Videotron! Yes, I know things are busy and unpredictable, but better messaging would help.

  • Dia_Haddad
    Dia Haddad (@Dia_Haddad) reported

    @Videotron I am trying to login to my account, I login but keeps re-directing me to login page non-stop, and I can never login? are there issues this morning?