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Vidéotron

Vidéotron Outage Report in Windsor, Ontario

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Windsor, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Windsor, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 19% Wi-fi (19%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSpiritorix
    Spiritorix (@TheSpiritorix) reported

    @Videotron 1,Took you 1 hour to warn us. 2,You haven’t given us a timeframe of the resolution nor the location where it’s happening . 3, you literally just increased our bills but the service has been going downhill. Ps: fix your sh*t app that never worked

  • ananarchie
    Anastasia is marooned in The Ontario (@ananarchie) reported

    @_paisiblement nah there's a massive outage. I'm with Videotron and I'm fine but my sister's internet and data is also out completely

  • JustMikeTwo
    Justin (@JustMikeTwo) reported

    @pxolaaaa @Videotron Videotron is having a major outage at the moment. Their DNS servers are DOWN. If you are tech savy enough, change your DNS servers in your router to Google. 8.8.8.8 and 8.8.4.4

  • AdmiralHackbar
    JF Prieur (@AdmiralHackbar) reported

    @Videotron Change your DNS settings in your router to 1.1.1.1, 8.8.8.8 and/or 8.8.4.4 (which are public DNS servers that work unlike Videotron's) and watch your problems dissapear

  • SensFan1984
    Scott Sloan (@SensFan1984) reported

    @JustMikeTwo @pxolaaaa @Videotron Can confirm, I used the same fix

  • marrtwitt
    Martin Paiement (@marrtwitt) reported

    @Videotron Whats funny is most apps and games still work online while all web is down phones and lan

  • MitchSchwartzCo
    Mitch Schwartz 🔥⚡🤙🏼 (@MitchSchwartzCo) reported

    @Videotron Pleas stop saying "sorry for the inconvenience" pleas do give details. It's the entire island and surrounding area. This is a massive issue. What is the eta? If not known, what is the eta on an eta?

  • stylinarts
    Mégan (@stylinarts) reported

    @elizabethreoch It’s down everywhere in Québec with videotron

  • _paisiblement
    julichou peluche en sucre (@_paisiblement) reported

    @ananarchie oh god i asked some friends who are with videotron and they said they were fine so i thought i was the problem !!! me voilà rassurée

  • johnxydous
    John Xydous (@johnxydous) reported

    @CommentsMia @Videotron Mind your business maybe... wtf