Vidéotron

Vidéotron Outage Report in Windsor, Ontario

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Windsor, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Windsor, Ontario 02/10/2026 10:35

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • WendyCh62813748 Wendy Chen (@WendyCh62813748) reported

    @Videotron I don’t want to say any bad words… but

  • DerekJKilian Derek Kilian (@DerekJKilian) reported

    @Videotron are you saying that it’s 90% of your employees that have service? With all the dissatisfied customers that are speaking out, it’s hard to imagine that we make up the 10% that have no services…

  • DanteInfn Dante's Inferno (@DanteInfn) reported

    @Videotron My service is back up in the h9h. No videotron you don't get to take credit. It only came back when hydro restored a patch nearby that was without power.

  • synfulosophy Synful (@synfulosophy) reported

    @Videotron You keep saying 90%, but that means nothing when you're the other 10% & you can't get an understanding as to what areas are being worked on next. An outage map similar to HydroQuebec would have been appreciated, but that must have been too hard. How about just naming burroughs?

  • RuprechtMtl Danny B (@RuprechtMtl) reported

    @Videotron BELL is working fine but Videotron is down for 5 days now. What a crap company.

  • SBHSNGL TG (@SBHSNGL) reported

    @Videotron @djScrewhead We want CEO to resign and never be hired again by anither company

  • carmax74905256 carmax (@carmax74905256) reported

    @Videotron I have a hard time believing the 90% figure as I know so many from different areas still out, including myself. You can't get through to support. Wait times are ridiculous. After 34 years of being a loyal customer, I will be switching also.

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron Power and hydro finished on Gohier and Saint-Louis on Thursday in Saint-Laurent yet still no internet!! Still no Videotron vehicles seen anywhere in the region. Poor service.

  • Raysterz . (@Raysterz) reported

    @Videotron just lost service in Pierrefonds West, is there an outage ? Find it strange losing service at this moment in time when we had it up until now

  • alice_goldbloom Alice Goldbloom (@alice_goldbloom) reported

    @Videotron I have been trying for 3 days to reach tech support. The line is always busy. I tried chat and was kicked off after 1.5 hours of waiting for a reply. Frustrating.