Vidéotron Outage Report in Québec, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Vidéotron
Vidéotron is having issues since 12:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (7%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Québec, Québec
The most recent Vidéotron outage reports came from the following cities: Québec.
| City | Problem Type | Report Time |
|---|---|---|
 Québec |
Wi-fi | |
| Québec |
Internet | |
| Québec |
Internet | |
| Québec |
Internet | |
| Lévis |
Internet | |
| Québec |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Québec, Québec
Latest outage, problems and issue reports in Québec and nearby locations:
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John G
(@madhi19) reported
from
Québec, Québec
Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron
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John G
(@madhi19) reported
from
Québec, Québec
@1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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dv42
(@dv42_) reported
@greengart @saschasegan I am against mergers that harm competition (AT&T + T-Mobile, Rogers + Freedom) but support ones that would result in a stronger competitor (T-Mobile + Sprint, Freedom + Videotron).
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Commissioner Miner
(@fanCRTCProfling) reported
@apukwa Yeah I think so too. It leans to far out in left field for me and my liking. It's just too weird/stupid. If this were true then Videotron, who also switched to the same system, is looking for Rogers to buy it too. But the data side is a thing.
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Le hoodballer
(@WILFRIEDGOSSE12) reported
@clubdefootmtl @Videotron I dont wanna be rude but we defenetly need to get johnsen out of the club
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Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
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Andy Kaplan-Myrth
(@kaplanmyrth) reported
In Nov 2019, media arms of Bell, Rogers, and Videotron asked the Federal Court to order *themselves* and other ISPs to block unlicensed streaming service GoldTV. Today, @TekSavvyBuzz is taking that case to the Supreme Court of Canada. 🧵👇🏼
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Phil. T.
(@Corporate18) reported
@Videotron Is it normal that my gateway model keeps turning off on its own because of the outage ?
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Ubi Frank
(@Ubi_Frank) reported
@Videotron Unless you can help me with that, I'm through.
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Robert Pariseau
(@rscorchio) reported
@Microsoft Super-duper problem going on with #Microsoft10 for 60 hours straight now. #Videotron customers in #Montreal may be particularly hard hit.
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jay
(@cinderleaves) reported
@Videotron Trying to log in to my account to check my internet bill, I get greeted with a "captcha" and whenever I click to complete it I get "Invalid Captcha". I've tried changing my password. I just can't access my account. What's the issue?
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Anthony
(@AVassiliou) reported
@FatHeadSays @Videotron Garbage.