Vidéotron

Vidéotron Outage Report in Québec, Québec

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Québec come from postal codes G1M.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Québec, Québec 01/19/2026 20:20

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Québec, Québec

The most recent Vidéotron outage reports came from the following cities: Québec.

Loading map, please wait...
City Problem Type Report Time
CanadaQuébec Internet
CanadaQuébec Wi-fi
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Internet
CanadaLévis Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • madhi19 John G (@madhi19) reported from Québec, Québec

    @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

  • madhi19 John G (@madhi19) reported from Québec, Québec

    Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Fuck_Shayne Shayne (@Fuck_Shayne) reported

    @YanVxnom @Videotron As if Bell never had a service outage before. Stop being emotional. Lol

  • TheMethaGamer The MethaGamer (@TheMethaGamer) reported

    @AdmiralHackbar @Videotron EMG 2926 what’s the username and default password. This POS here I have never been ab’e to log into it. Videotron is the worst company ever I got to endure it at my folks. You guys better get your **** together I’m losing money here dumbfucks...

  • estebanitos7 Esteツ (@estebanitos7) reported

    @videotron is my internet weak, le are you having issues in Quebec?

  • arminmor Armin Morattab (@arminmor) reported

    @Videotron WTF?! Can't WFH!

  • djtroycarter DJ Troy Carter (@djtroycarter) reported

    Hey @Videotron your internet service is broken in Montréal on both cellular and Helix

  • baylyjoanne Joanne Bayly CBC (@baylyjoanne) reported

    VIDEOTRON: The biggest cable company in Quebec is experiencing a widespread outage. Videotron says it is experiencing technical problems with some of its services. The company has at least 2-million cable and internet customers in the province.

  • ItsPaulGame Paul Games (@ItsPaulGame) reported

    @MitchSchwartzCo @Videotron it's a DNS issue, if you know how you can go on your router and change the default DNS to google's servers (8.8.8.8 and 8.8.4.4) and it will fix the issue

  • jnreyt Jean-Nicolas Reyt, PhD (@jnreyt) reported

    @Davesdere @Videotron Exactly my issue. I am starting to regret switching to Helix.

  • fagstein Steve Faguy (@fagstein) reported

    @Flagpole_Canada Videotron’s DNS servers are all within its network.

  • yarvinator Ken Shields (@yarvinator) reported

    @Videotron If you know how to change your DNS settings on your PC or router, change it to use 8.8.8.8 for now. DNS services are down... not the internet