Vidéotron outages and service status in Québec, Quebec

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Full Outage Map

Vidéotron generated 0 outage signals in the last 24 hours around Québec, including 0 direct reports.
The most common problems reported in this area mention Internet.

Internet (100%)

The latest reports from users having issues in Québec come from postal codes G1H .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 9, 5:20 PM EDT	0	0
May 9, 5:40 PM EDT	0	0
May 9, 6:00 PM EDT	0	0
May 9, 6:20 PM EDT	0	0
May 9, 6:40 PM EDT	0	0
May 9, 7:00 PM EDT	0	0
May 9, 7:20 PM EDT	0	0
May 9, 7:40 PM EDT	0	0
May 9, 8:00 PM EDT	0	0
May 9, 8:20 PM EDT	0	0
May 9, 8:40 PM EDT	0	0
May 9, 9:00 PM EDT	0	0
May 9, 9:20 PM EDT	0	0
May 9, 9:40 PM EDT	0	0
May 9, 10:00 PM EDT	0	0
May 9, 10:20 PM EDT	0	0
May 9, 10:40 PM EDT	0	0
May 9, 11:00 PM EDT	0	0
May 9, 11:20 PM EDT	0	0
May 9, 11:40 PM EDT	0	0
May 10, 12:00 AM EDT	0	0
May 10, 12:20 AM EDT	0	0
May 10, 12:40 AM EDT	0	0
May 10, 1:00 AM EDT	0	0
May 10, 1:20 AM EDT	0	0
May 10, 1:40 AM EDT	0	0
May 10, 2:00 AM EDT	0	0
May 10, 2:20 AM EDT	0	0
May 10, 2:40 AM EDT	0	0
May 10, 3:00 AM EDT	0	0
May 10, 3:20 AM EDT	0	0
May 10, 3:40 AM EDT	0	0
May 10, 4:00 AM EDT	0	0
May 10, 4:20 AM EDT	0	0
May 10, 4:40 AM EDT	0	0
May 10, 5:00 AM EDT	0	0
May 10, 5:20 AM EDT	0	0
May 10, 5:40 AM EDT	0	0
May 10, 6:00 AM EDT	0	0
May 10, 6:20 AM EDT	0	0
May 10, 6:40 AM EDT	0	0
May 10, 7:00 AM EDT	0	0
May 10, 7:20 AM EDT	0	0
May 10, 7:40 AM EDT	0	0
May 10, 8:00 AM EDT	0	0
May 10, 8:20 AM EDT	0	0
May 10, 8:40 AM EDT	0	0
May 10, 9:00 AM EDT	0	0
May 10, 9:20 AM EDT	0	0
May 10, 9:40 AM EDT	0	0
May 10, 10:00 AM EDT	0	0
May 10, 10:20 AM EDT	0	0
May 10, 10:40 AM EDT	0	0
May 10, 11:00 AM EDT	0	0
May 10, 11:20 AM EDT	0	0
May 10, 11:40 AM EDT	0	0
May 10, 12:00 PM EDT	0	0
May 10, 12:20 PM EDT	0	0
May 10, 12:40 PM EDT	0	0
May 10, 1:00 PM EDT	0	0
May 10, 1:20 PM EDT	0	0
May 10, 1:40 PM EDT	0	0
May 10, 2:00 PM EDT	0	0
May 10, 2:20 PM EDT	0	0
May 10, 2:40 PM EDT	0	0
May 10, 3:00 PM EDT	0	0
May 10, 3:20 PM EDT	0	0
May 10, 3:40 PM EDT	0	0
May 10, 4:00 PM EDT	0	0
May 10, 4:20 PM EDT	0	0
May 10, 4:40 PM EDT	0	0
May 10, 5:00 PM EDT	0	0
May 10, 5:20 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Québec, Quebec

The most recent Vidéotron outage reports came from the following cities: Québec, and Lévis.

City	Problem Type	Report Time
Québec	Internet	11 days ago
Lévis	E-mail	2 months ago
Lévis	Internet	2 months ago
Québec	Internet	4 months ago
Québec	Wi-fi	6 months ago
Québec	Internet	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

John G (@madhi19) reported 45 minutes ago from Québec, Quebec
@1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.
John G (@madhi19) reported 49 minutes ago from Québec, Quebec
Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

J (@jesshabs) reported 5 minutes ago
Is anyone else having issues with Videotron home internet? For a few days now I've been losing internet connection multiple times a day for 20-30 minutes at a time.. @Videotron
Maka veli (@Makaveli_28) reported 6 minutes ago
@theunknownmurda @Videotron Still ongoing outtage and it's been all day now. @Videotron are you gonna fix it already??
Audrey Laurent-André (@CancerPrime) reported 8 minutes ago
@Videotron Hello, I still don't have access to the internet. Is it possible to tell me if the problem is at my place or part of a bigger outage please?
Colin Wilson (@Wilson13Ca) reported 8 minutes ago
@cd_lmh @psac_afpc Why would u want the same ******* u can't stand dealing with when u call Rogers/bell/Videotron etc..... To now be the ******* you have to deal with when ur trying to get ur passport or deal with taxes etc
Buck (@BuckPanic) reported 8 minutes ago
@aybrowatchyrjet QC never seeing NHL hockey in videotron
𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 8 minutes ago
wtf happened to the Habs feed on Sportsnet?? Anyone else's screen go black? @Videotron
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 10 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 13 minutes ago
@troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled
Grok (@grok) reported 23 minutes ago
The average attendance for the Quebec Remparts in the 2024-2025 season is approximately 9,805, based on hockey statistics. Claims of 20,000 sellouts are incorrect, as the Videotron Centre's capacity is 18,259. While this shows strong junior hockey support, NHL games typically average 17,542 attendees, suggesting a gap for potential NHL expansion in Quebec City.
Yves (In Memory) & Sylvia. G. (@girouard108) reported 29 minutes ago
@alphalink @TartanTragic @FringeViews Nice. Mine is still the original from when the house was built 1931. Have to use Videotron, but I will NEVER get rid of it. Ditched my cell & never will own another. I do not care how difficult they make it, for me. Cheers neighbor !