Vidéotron Outage Report in Québec, Québec

The latest reports from users having issues in Québec come from postal codes G1M.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (11%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (3%)

6. 

   Phone (1%)

Live Outage Map Near Québec, Québec

The most recent Vidéotron outage reports came from the following cities: Québec.

City	Problem Type	Report Time
Québec	Internet	25 days ago
Québec	Wi-fi	2 months ago
Québec	Internet	4 months ago
Québec	Internet	4 months ago
Québec	Internet	4 months ago
Lévis	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

• John G (@madhi19) reported 12 minutes ago from Québec, Québec

  @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

• John G (@madhi19) reported 29 minutes ago from Québec, Québec

  Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Duke (@LumiereCentrale) reported 2 minutes ago

  Hi #Videotron, major outage it seems?

• Fernoir (@alex_deluge) reported 2 minutes ago

  @Mr_Allen_Brown @mcclure111 Is quite similar here in Quebec. We have many small companies who use infrastructures from the two main providers : Bell and Videotron. Those smaller companies offer better price but lack stability. With Ebox I pay 60$/month for unlimited download, 10Mbps down/1.5 up, + modem.

• LORD SAVAGE (@eth_savage) reported 4 minutes ago

  @Videotron customer service is an absolute disgrace

• verbal kint (@mtl_boredstupid) reported 4 minutes ago

  @Videotron Is there another issue?

• Camilo Pérez (@cam0zz) reported 7 minutes ago

  @Videotron I think you guys might be having a outage or something right now . Is it possible to have an update on the situation ?

• David M. Robertson (@D_Robertson41) reported 8 minutes ago

  @Videotron Why are we not receiving @CBCNews on channel 618 ... assuming you are having trouble with the broadcast signal, why not post a notice on the TV menu.

• Gregory Fink (@StingingMonkey) reported 8 minutes ago

  @krisjoseph yes, that is the exact model that they use. Used to be shaw and videotron splitting the country, now it will be bell and rogers. argument they will make is no one else wants to be in the business, like they did before with cell service providers. never really changes.

• Colin H (@otowncoho) reported 11 minutes ago

  @David_Moscrop If you're in the Ottawa area, you can go with Videotron (and keep your 613 number). Customer service via their chat (rather than calling), and very, very reasonable plans.

• Make It Ten (@morenhl4canada) reported 13 minutes ago

  @PierreVLeBrun Hey, while they're at it, why not just move Arizona to the Atlantic... and to cut down on travel, they could just play out of the Videotron Centre in Québec?

• LORD SAVAGE (@eth_savage) reported 13 minutes ago

  @Videotron Yes. You can help by providing me with a credit to my account for my time wasted last night.