Vidéotron Outage Report in Québec, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (77%)

2. 

   Total Blackout (9%)

3. 

   Wi-fi (6%)

4. 

   E-mail (3%)

5. 

   TV (3%)

6. 

   Phone (1%)

Live Outage Map Near Québec, Québec

The most recent Vidéotron outage reports came from the following cities: Lévis.

City	Problem Type	Report Time
Lévis	Internet	one month ago
Québec	Internet	4 months ago
Québec	Internet	5 months ago
Québec	TV	6 months ago
Québec	Internet	7 months ago
Lévis	Total Blackout	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

• John G (@madhi19) reported 47 minutes ago from Québec, Québec

  Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

• John G (@madhi19) reported 56 minutes ago from Québec, Québec

  @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Andre Courchesne (co2.click) (@IndianaTux) reported 19 seconds ago

  @LadyScorcher @TekSavvyNetwork Sucks. Here in Quebec TekSavvy is on the Videotron backbone not Rogers.

• UpUrShaft (@UpUrShaftOnline) reported 22 seconds ago

  @thevivafrei @theJagmeetSingh @PierrePoilievre Fido belongs to Rogers, and Telus has Koodo. Then there's Bell. Videotron for all intents and purposes is pretty local. All other discount carriers pay to use the Big 3's networks. If their networks go down, so do the little guys, including Virgin.

• jack mcgraw (@redmcgraw1) reported 5 minutes ago

  @hope0070 @FP_Champagne Cancel the rogers shaw merger, but its not a duopoly. Shaw, bell, videotron, rogers and telus

• Ghosty (@Ghostyy___) reported 9 minutes ago

  @FaraamTwink not as bad as videotron probably tho

• Jeffery A Thomas 🇨🇦 (@JefferyThomas) reported 10 minutes ago

  Hate that @Videotron is trying to jam this Helix garbage down our throats. (Arrogant customer service as well) More features disappearing for Illico customers. #Bell still not offering decent speeds 400Mbps+ in my postal code.

• Ozz3605 (@Ozz3605) reported 14 minutes ago

  @Jayd_Ink So idk about that since im with Videotron but ive been with Rogers for 15yrs before and not a single issue. You get 1 day with no service then its the worst ever. . .

• carolyn (@dlrcarolyn) reported 20 minutes ago

  @Bob131313 don't think Rogers has internet availability in Quebec. think it is Bell and Videotron. Unless that has changed. for sre phone service but...

• Ryan Wright 🌻💙💛🌻 (@ryanwright) reported 21 minutes ago

  @Mazerall I have cell service back now. For some reason my phone was not on auto selection of carrier and thought “Let’s try Videotron towers!” Which should work in all honesty. We have Roam like Home when away. Why can’t we connect to ANY tower when Rogers is unavailable?

• what people call me (@whatpplcallme) reported 26 minutes ago

  @Scramjet99 @NaheedD Too high for whom? Define too high. You have a company like videotron who was successful and another like windmobile who wasn’t. If initial capital expenditures got too high, then why proceed to bid? It’s poor implementation/ market strategy.

• Garren (@GHamblin16) reported 29 minutes ago

  This Jays game has gotten so bad that the Videotron guy has been playing highlights of scores from previous games because the lady 2 games have been complete rubbish. #NextLevel