Vidéotron outages and service status in Québec, Quebec

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

• 
  John G (@madhi19) reported 29 minutes ago from Québec, Quebec

  @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

• 
  John G (@madhi19) reported 45 minutes ago from Québec, Quebec

  Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ScorpioSymbol (@IvanMakesGames) reported 28 seconds ago

  @Videotron I mean.. we call everytime and are always told the problem is on your end (like right now... 3hr estimate)

• 
  🍉 Katz | VGen Artist (@creameowlatte) reported 38 seconds ago

  my delulu eyes thought it was oscar piastri posing in front of the giant jeans and there was kookie on the videotron behind them all HELP-

• 
  Andrew Cameron (@Ott_Andrew_Cam) reported 7 minutes ago

  @Darrenthiel2 @jodyvance @TELUS The main issue of course is the Triopoly in Canada (plus Videotron a bit) and the excuse of "expensive to service vast Canadian geography." 50% truth. But the main reason is the lack of sufficient competition.

• 
  Commissioner Miner (@fanCRTCProfling) reported 10 minutes ago

  There are still no #CRTC outage reports from the ice storm that knocked comm's out for: -Videotron -Rogers -Freedom (which also negated French service during the outage) -Flanker brands -Resellers/wholesalers (Storm Internet aside)

• 
  Shawna McLean (@Shawna_not_Sean) reported 14 minutes ago

  What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron

• 
  Geoff Larsen (@GeoffLarsen) reported 15 minutes ago

  @FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.

• 
  Pepperfly (@Pepperfly228975) reported 17 minutes ago

  @alan_sharp @mario4thenorth Owned by Videotron - how is the customer service - I need to consider changing as well.

• 
  Matt Ess (@cdnpoliticojnky) reported 17 minutes ago

  @JaredDapena Not sure if they’re out east, but I switched to videotron years ago. With their bring your own device rate it’s much cheaper and way better service than all the big 3

• 
  Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reported 18 minutes ago

  Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.

• 
  🇨🇦 Eh Aye (@canadian_eh_aye) reported 18 minutes ago

  @6ixbuzztv Never paid them before as I always switch during promos but it is a good step forward More competition would be nice - Videotron doesn't seem to be that eager these days with Freedom either.