Vidéotron outages and service status in Québec, Quebec

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vidéotron generated 0 outage signals in the last 24 hours around Québec, including 0 direct reports.
The most common problems reported in this area mention Internet.

Internet (100%)

The latest reports from users having issues in Québec come from postal codes G1E and G1H .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 28, 1:00 PM EDT	0	0
May 28, 1:20 PM EDT	0	0
May 28, 1:40 PM EDT	0	0
May 28, 2:00 PM EDT	0	0
May 28, 2:20 PM EDT	0	0
May 28, 2:40 PM EDT	0	0
May 28, 3:00 PM EDT	0	0
May 28, 3:20 PM EDT	0	0
May 28, 3:40 PM EDT	0	0
May 28, 4:00 PM EDT	0	0
May 28, 4:20 PM EDT	0	0
May 28, 4:40 PM EDT	0	0
May 28, 5:00 PM EDT	0	0
May 28, 5:20 PM EDT	0	0
May 28, 5:40 PM EDT	0	0
May 28, 6:00 PM EDT	0	0
May 28, 6:20 PM EDT	0	0
May 28, 6:40 PM EDT	0	0
May 28, 7:00 PM EDT	0	0
May 28, 7:20 PM EDT	0	0
May 28, 7:40 PM EDT	0	0
May 28, 8:00 PM EDT	0	0
May 28, 8:20 PM EDT	0	0
May 28, 8:40 PM EDT	0	0
May 28, 9:00 PM EDT	0	0
May 28, 9:20 PM EDT	0	0
May 28, 9:40 PM EDT	0	0
May 28, 10:00 PM EDT	0	0
May 28, 10:20 PM EDT	0	0
May 28, 10:40 PM EDT	0	0
May 28, 11:00 PM EDT	0	0
May 28, 11:20 PM EDT	0	0
May 28, 11:40 PM EDT	0	0
May 29, 12:00 AM EDT	0	0
May 29, 12:20 AM EDT	0	0
May 29, 12:40 AM EDT	0	0
May 29, 1:00 AM EDT	0	0
May 29, 1:20 AM EDT	0	0
May 29, 1:40 AM EDT	0	0
May 29, 2:00 AM EDT	0	0
May 29, 2:20 AM EDT	0	0
May 29, 2:40 AM EDT	0	0
May 29, 3:00 AM EDT	0	0
May 29, 3:20 AM EDT	0	0
May 29, 3:40 AM EDT	0	0
May 29, 4:00 AM EDT	0	0
May 29, 4:20 AM EDT	0	0
May 29, 4:40 AM EDT	0	0
May 29, 5:00 AM EDT	0	0
May 29, 5:20 AM EDT	0	0
May 29, 5:40 AM EDT	0	0
May 29, 6:00 AM EDT	0	0
May 29, 6:20 AM EDT	0	0
May 29, 6:40 AM EDT	0	0
May 29, 7:00 AM EDT	0	0
May 29, 7:20 AM EDT	0	0
May 29, 7:40 AM EDT	0	0
May 29, 8:00 AM EDT	0	0
May 29, 8:20 AM EDT	0	0
May 29, 8:40 AM EDT	0	0
May 29, 9:00 AM EDT	0	0
May 29, 9:20 AM EDT	0	0
May 29, 9:40 AM EDT	0	0
May 29, 10:00 AM EDT	0	0
May 29, 10:20 AM EDT	0	0
May 29, 10:40 AM EDT	0	0
May 29, 11:00 AM EDT	0	0
May 29, 11:20 AM EDT	0	0
May 29, 11:40 AM EDT	0	0
May 29, 12:00 PM EDT	0	0
May 29, 12:20 PM EDT	0	0
May 29, 12:40 PM EDT	0	0
May 29, 1:00 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Québec, Quebec

The most recent Vidéotron outage reports came from the following cities: Québec.

City	Problem Type	Report Time
Québec	Internet	19 days ago
Québec	Internet	29 days ago
Lévis	E-mail	2 months ago
Lévis	Internet	3 months ago
Québec	Internet	5 months ago
Québec	Wi-fi	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

John G (@madhi19) reported 36 minutes ago from Québec, Quebec
@1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.
John G (@madhi19) reported 55 minutes ago from Québec, Quebec
Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

BeegJJ (@BeegJj) reported 4 minutes ago
Many years ago my bro worked in the technical service for what's now videotron It was awful! One guy called to yell that his cable was out. My bro told him to go to his TV. He said he wasn't home. 🤔 So why did he call? Because a friend nearby had his cable out! Nuts!
Indonesian Philosopher (@nusantaran_chud) reported 5 minutes ago
Holy **** i just ruined a government videotron setting during a ******* important moment and i can't fix it 😭
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 10 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Ann 🇨🇦 (@Annwatson29) reported 11 minutes ago
@Lucky_NUM13 @Videotron Same here. For SN, TSN not working.
Morin (@MorinLoL1) reported 13 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
Abcdyuiop (@Abcdyuiop1) reported 14 minutes ago
@Videotron What about us? When will we.get ours??? Ndg.. nobody has come to fix the broken wire here
François Bousquet (@Bousquetteries) reported 16 minutes ago
@Videotron Honestly if your plan is to work on the network starting at 9:30PM, you could at least have the decency to apologize to your customers before doing it!
Kush Thaker (@kushthaker) reported 16 minutes ago
why make seniors talk about chat assistance, why not a central regulated agent for all telecom service? duopoly + Videotron continue compete across country
Ben || Piloting Service for Endfield (@ThatGuyNamedLB) reported 16 minutes ago
@highmorium Flyer, Spanduk, Videotron, it's time to put these deceased mf on the wall of shame for dying in such a stupid way possible
Geeno (@Geeno262) reported 17 minutes ago
@AmazingZoltan try videotron i found i get great customer service