Vidéotron outages and service status in Québec, Quebec
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Vidéotron generated 0 outage signals in the last 24 hours around Québec, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Québec come from postal codes G1E and G1H .
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Québec, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Vidéotron
Vidéotron is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Québec, Quebec
The most recent Vidéotron outage reports came from the following cities: Québec.
| City | Problem Type | Report Time |
|---|---|---|
 Québec
|
Internet | 16 days ago |
|
Québec
|
Internet | 27 days ago |
|
Lévis
|
2 months ago | |
|
Lévis
|
Internet | 3 months ago |
|
Québec
|
Internet | 5 months ago |
|
Québec
|
Wi-fi | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Québec, Quebec
Latest outage, problems and issue reports in Québec and nearby locations:
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John G (@madhi19) reported from Québec, QuebecWell there goes the internet. Surprising that it lasted this long while tv was down. #Videotron
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John G (@madhi19) reported from Québec, Quebec@1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported@FreedomMobile @Videotron @Quebecor All im doing is trying to make you a better company but you seem to not give a **** about that and that fact is incredibly demoralizing when I care more about you than you do. I **** you not.
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Morin (@MorinLoL1) reported@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
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Jj89 (@Jj8990313510) reported@Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.
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Samuel Miller (@Hephaestus7) reported@Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.
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Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reportedAnyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.
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Detlef (@Detlef) reported@Videotron Hey @Videotron, April 11th and still no Helix service. What's up? Give me some news.
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Derek Kilian (@DerekJKilian) reported@Videotron I guess they still can’t do math… With all the people without service I CANNOT believe them. How do they calculate their efficiency? Je crois qu’ils ne savent pas calculer… Avec toutes les personnes qui n’ont pas de services, je ne les CROIS PLUS!
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sLosada (@s_slosada) reported@Videotron Hi, That's not in my property, I'm only trying to help you. If Videotron wants to get emergency calls and unhappy customers once it breaks, it's your own decision.
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Amelie Leah (@melievisuals) reported@GagnSbastien I live in Montreal.. called Vidéotron and they have an outage in my area. Could take 3-4hrs to repair.. it wasn't even declared before I called 😫
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Lex Harvey (@lexharvs) reportedCllr Ainslie asks why not emulate the model in Montreal? In 2013, Bell, Rogers, Telus and Quebec-based Videotron invested equally in a $50-million project to bring cell service to Montreal’s Metro.