Vidéotron Outage Report in Québec, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (68%)

2. 

   Wi-fi (13%)

3. 

   TV (10%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   Phone (1%)

Live Outage Map Near Québec, Québec

The most recent Vidéotron outage reports came from the following cities: Québec.

City	Problem Type	Report Time
Québec	Internet	one month ago
Québec	Wi-fi	2 months ago
Québec	Internet	4 months ago
Québec	Internet	4 months ago
Québec	Internet	5 months ago
Lévis	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

• John G (@madhi19) reported 8 minutes ago from Québec, Québec

  @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

• John G (@madhi19) reported 21 minutes ago from Québec, Québec

  Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Mr. Noodles (@Wabbit_Detector) reported 4 minutes ago

  @grantmccagg I guess you don't get helix from videotron. Never a problem Bell fixes you for a few months then play with your upload do there is always a problem 2 3 times a year

• François Caron 🇨🇦 (AZ:💉💉 Flu:💉) (@Milnoc) reported 5 minutes ago

  @SBishayIRIS @fanCRTCProfling @Rogers The only issue is 4G VoLTE. It only works with a phone supported by Videotron. That doesn't include uleFone. And yet, my Armor 6E worked flawlessly in Japan. I still have to test my new Armor 12 with a voice call on Videotron's 5G network to see if it remains 5G.

• Andy Kaplan-Myrth (@kaplanmyrth) reported 6 minutes ago

  To be clear, I’m neither for nor against Videotron getting cheap spectrum. It doesn’t address the right problem. They want access to an exclusive club, but we need to take the power out of the club.

• Black Siri (@ToLoveShay) reported 7 minutes ago

  @Videotron How do I know if my Wi-Fi being down is an outage in my sector only for my home?

• Jeffery A Thomas 🇨🇦 (@JefferyThomas) reported 7 minutes ago

  If you are thinking of switching to @Videotron's Helix from the regular service be sure. The switch back is a nightmare.

• Julien Lavigne (@Julien_Lavigne1) reported 7 minutes ago

  @Videotron Why can't I fast forward when I restart a program? I missed the beginning but now I want to get back to where I was. I want to fast forward through the opening credits but can't. I never had this problem with @Rogers!

• Realityescaped (@neo_musicstream) reported 8 minutes ago

  @jeni_cote @Videotron When are they not having issues... My internet is down.

• Vincent Di Pietro (@Vinny111171) reported 14 minutes ago

  Problem seems to be coming from my service provider Videotron

• Julien Lavigne (@Julien_Lavigne1) reported 15 minutes ago

  @Videotron Will I lose my PVR recordings during a power outage?

• GSG Flash (@GSGFlash) reported 18 minutes ago

  Cancel that, my wife was able to do it from the User Center on the iPhone. But on that note, the functionality seems to be broken on the Android User Center app and the Videotron website, so it would be great if you can get it fixed.