Vidéotron

Vidéotron Outage Report in Québec, Québec

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The latest reports from users having issues in Québec come from postal codes G1R and G1C.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Québec, Québec 05/09/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Québec, Québec

The most recent Vidéotron outage reports came from the following cities: Québec.

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City Problem Type Report Time
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec TV
CanadaQuébec Wi-fi
CanadaQuébec E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • madhi19 John G (@madhi19) reported from Québec, Québec

    Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

  • madhi19 John G (@madhi19) reported from Québec, Québec

    @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MaryanneBerube Mary-anne Berube (@MaryanneBerube) reported

    @Videotron When will service be restored in Aylmer/Gatineau we have been with internet service since Thursday!

  • arrowsauce10 alex arrowsmith (@arrowsauce10) reported

    @Videotron you guys want to fix my internet in villeray ? Or you going to compensate me for paying for a week of internet with nothing to show for it ?

  • ric_yul Rick (@ric_yul) reported

    @ange0001 @Videotron I’m on Macdonald street as well and still no service even though I have been restored electricity for over 24 hours,

  • Jamoos_versionX Dimitrios Maragos (@Jamoos_versionX) reported

    @Videotron Two days no internet, my neighbour 6 blocks from me and has videotron with no issues, I can't understand why mine doesn't work at all. Utterly ridiculous

  • D_DeanSi Dean Simon (@D_DeanSi) reported

    @Videotron trying to get an update on timing. You were supposed to come fix a downed wire on Thursday, then Friday. Care to let me know when you’ll come fix it and I’ll have WIFI again #montrealicestorm #CustomerService #help

  • AlexM370 Alex Martins (@AlexM370) reported

    What a complete lack of respect for your customers @Videotron. No service for 3 days and impossible to reach customer support!! #videotron #worstcustomersupport

  • AlexisTrudeau7 Pablo That Alien (@AlexisTrudeau7) reported

    @ange0001 @Videotron You won't be seeing a truck anytime soon, they're working with telecoms meaning they don't need to work on your street unless a wire is visibly broken

  • WendyCh62813748 Wendy Chen (@WendyCh62813748) reported

    @Videotron am I the 10%? H1X any good news? I have been out of service for almost 4 days. I work from home. I could lose my job!

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Videotorn is giving free #CRTC mobile data *only* to users that have/buy landline service from videotron. It's very preferential, @TekSavvyBuzz. Are they doing this w/ Vmedia & Fizz as well? There are some questions here & for sure preferential treatment going on.

  • expozhabs G Money 🇦🇲❄🇨🇦 (@expozhabs) reported

    @Videotron Party is over. Time to cancel. I'm assuming that I'm gonna get one year of free tv and internet at this point. 🥶 #verglas2023