Vidéotron outages and service status in Québec, Quebec

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Full Outage Map

Vidéotron generated 0 outage signals in the last 24 hours around Québec, including 0 direct reports.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received Apr 30, 3:09 AM EDT.

Internet (100%)

The latest reports from users having issues in Québec come from postal codes G1H .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 4, 11:40 AM EDT	0	0
May 4, 12:00 PM EDT	0	0
May 4, 12:20 PM EDT	0	0
May 4, 12:40 PM EDT	0	0
May 4, 1:00 PM EDT	0	0
May 4, 1:20 PM EDT	0	0
May 4, 1:40 PM EDT	0	0
May 4, 2:00 PM EDT	0	0
May 4, 2:20 PM EDT	0	0
May 4, 2:40 PM EDT	0	0
May 4, 3:00 PM EDT	0	0
May 4, 3:20 PM EDT	0	0
May 4, 3:40 PM EDT	0	0
May 4, 4:00 PM EDT	0	0
May 4, 4:20 PM EDT	0	0
May 4, 4:40 PM EDT	0	0
May 4, 5:00 PM EDT	0	0
May 4, 5:20 PM EDT	0	0
May 4, 5:40 PM EDT	0	0
May 4, 6:00 PM EDT	0	0
May 4, 6:20 PM EDT	0	0
May 4, 6:40 PM EDT	0	0
May 4, 7:00 PM EDT	0	0
May 4, 7:20 PM EDT	0	0
May 4, 7:40 PM EDT	0	0
May 4, 8:00 PM EDT	0	0
May 4, 8:20 PM EDT	0	0
May 4, 8:40 PM EDT	0	0
May 4, 9:00 PM EDT	0	0
May 4, 9:20 PM EDT	0	0
May 4, 9:40 PM EDT	0	0
May 4, 10:00 PM EDT	0	0
May 4, 10:20 PM EDT	0	0
May 4, 10:40 PM EDT	0	0
May 4, 11:00 PM EDT	0	0
May 4, 11:20 PM EDT	0	0
May 4, 11:40 PM EDT	0	0
May 5, 12:00 AM EDT	0	0
May 5, 12:20 AM EDT	0	0
May 5, 12:40 AM EDT	0	0
May 5, 1:00 AM EDT	0	0
May 5, 1:20 AM EDT	0	0
May 5, 1:40 AM EDT	0	0
May 5, 2:00 AM EDT	0	0
May 5, 2:20 AM EDT	0	0
May 5, 2:40 AM EDT	0	0
May 5, 3:00 AM EDT	0	0
May 5, 3:20 AM EDT	0	0
May 5, 3:40 AM EDT	0	0
May 5, 4:00 AM EDT	0	0
May 5, 4:20 AM EDT	0	0
May 5, 4:40 AM EDT	0	0
May 5, 5:00 AM EDT	0	0
May 5, 5:20 AM EDT	0	0
May 5, 5:40 AM EDT	0	0
May 5, 6:00 AM EDT	0	0
May 5, 6:20 AM EDT	0	0
May 5, 6:40 AM EDT	0	0
May 5, 7:00 AM EDT	0	0
May 5, 7:20 AM EDT	0	0
May 5, 7:40 AM EDT	0	0
May 5, 8:00 AM EDT	0	0
May 5, 8:20 AM EDT	0	0
May 5, 8:40 AM EDT	0	0
May 5, 9:00 AM EDT	0	0
May 5, 9:20 AM EDT	0	0
May 5, 9:40 AM EDT	0	0
May 5, 10:00 AM EDT	0	0
May 5, 10:20 AM EDT	0	0
May 5, 10:40 AM EDT	0	0
May 5, 11:00 AM EDT	0	0
May 5, 11:20 AM EDT	0	0
May 5, 11:40 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Québec, Quebec

The most recent Vidéotron outage reports came from the following cities: Québec, and Lévis.

City	Problem Type	Report Time
Québec	Internet	5 days ago
Lévis	E-mail	1 month ago
Lévis	Internet	2 months ago
Québec	Internet	4 months ago
Québec	Wi-fi	6 months ago
Québec	Internet	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

John G (@madhi19) reported 2 minutes ago from Québec, Quebec
Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron
John G (@madhi19) reported 19 minutes ago from Québec, Quebec
@1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Fluxtrot (@fluxtrot) reported 9 minutes ago
@Videotron Obviously I have to call Videotron personally... No ****! Unverified account... Signed by Joe-Rainbow-Cat-Face... Nobody would take that seriously.
Linda Moll (@LindaMoll22169) reported 12 minutes ago
@MartinSLewis Not in the last 6 months but was a Virgin Media customer from when it was Videotron, then Mercury, etc so about 28 years. Last few years had constant problems in renting films whereby it would play for 30 mins if I was incredibly lucky then freeze so stopped renting films.
Max (@MightyMax44) reported 14 minutes ago
So I have RDS on my tv with videotron. But when I try to log in the webdiffusion with my RDS account it says I need to pay for rds? What ********?
LarryFisherman (@LarryFishermang) reported 14 minutes ago
@Bell, you really need to start offering better internet packages if you want me as a customer. 5mb download and 680kb upload for 60$ a month is crazy, I'll stay with videotron
🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported 16 minutes ago
@Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle
Crab Navi 🦀 (@ChickenPoutine) reported 18 minutes ago
*Some people would say I never had 18/18 because I don't have the Videotron Centre.
James Somaeck (@somaeck) reported 18 minutes ago
In her response, she had made clear she was not trying to minimize what I was saying, but she said that my issues were "non-issues". She followed up by saying that if I stick with @Videotron, #eSim should be supported by the time I finish my contract in 2024. Seriously? 6/9
Bleak5170 (@Bleak5170) reported 20 minutes ago
@troybeno @Videotron Day 6 here. I don't even bother calling as it's clear they have no clue when it will be back. I understand there was a storm and all, but for it the issue to persist this long is ridiculous. I'm switching to Bell as soon as I can get someone on the phone to cancel.
Commissioner Miner (@fanCRTCProfling) reported 21 minutes ago
There are still no #CRTC outage reports from the ice storm that knocked comm's out for: -Videotron -Rogers -Freedom (which also negated French service during the outage) -Flanker brands -Resellers/wholesalers (Storm Internet aside)
Hey it's MÏÇH€£€ (@miremi) reported 21 minutes ago
I find it weird that people always post to an artists account "memories" of concerts from their nosebleed seats? Also, they are always of the "videotron" or whatever it's called and never at the ant-like figure on the stage. If you don't have "camera seats" take a hard pass.