Vidéotron Outage Report in Québec, Quebec

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Québec, Quebec

The most recent Vidéotron outage reports came from the following cities: Lévis.

City	Problem Type	Report Time
Lévis	E-mail	14 days ago
Lévis	Internet	24 days ago
Québec	Internet	3 months ago
Québec	Wi-fi	4 months ago
Québec	Internet	6 months ago
Québec	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

• 
  John G (@madhi19) reported 5 minutes ago from Québec, Quebec

  @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

• 
  John G (@madhi19) reported 36 minutes ago from Québec, Quebec

  Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen Forbes (@forhpm) reported 7 minutes ago

  @CBCMontreal why no mention of the fact that videotron has a massive outage now? Tv, internet, I’m guessing phone too, out in Ile Perrot, Pincourt, NDIP, and DDO that I know of. Since THIS MORNING. No reporting of this all day!

• 
  🍀ابو جمال (@iogio77) reported 8 minutes ago

  Shame on you @AltimaTel your internet connection has been awful for almost a month I am not able to watch my nba matches I swear first thing am doing tomorrow is switching to @Videotron 😡

• 
  feby (@FebyOSRS) reported 9 minutes ago

  @Videotron uh is there an internet outage? My **** hasn't been able to connect for hours.

• 
  Frank Morissette (@Crimsonium) reported 10 minutes ago

  @Videotron the switch or something is down yet again in Saint-Laurent.

• 
  Kevin Shum-Lok (@KyofuGames) reported 17 minutes ago

  @fizz_ca Any internet outage at the moment? I've unplugged/replugged, reset to factory and checked the coaxial cable with no success. Sounds like alot of ppl with videotron are seeing outages today.

• 
  J.L. Abrassart (@zaphthegreat) reported 19 minutes ago

  @Videotron interesting pattern. Reseller client: "my service is down!" Videotron: "did you contact the reseller?" Client: "yes, they confirm it's on your side." Videotron: *crickets and tumbleweeds*

• 
  dllongang (@dillonDD01) reported 19 minutes ago

  @PrimusHelps Still down since 9:40 in Montreal (through Videotron)

• 
  Sean Lapalme (@TheGraceful_1) reported 22 minutes ago

  Curious as to why I'm subjected to CTV/TSN NFL post game highlights on WCAX when CBS goes to bonus coverage. Is this a sim sub issue (I'm on videotron) or rights holder issue. @fagstein any ideas?

• 
  J.L. Abrassart (@zaphthegreat) reported 22 minutes ago

  @Videotron @BenoitVerreaul4 Please stop saying that. Acanac have confirmed to multiple people that the problem is on your end. In fact, you ONLY reply to people who are not pointing that out.

• 
  Benoit Verreault (@BenoitVerreaul4) reported 22 minutes ago

  @lvitalis @myogui @Videotron Same here in Gatineau. I use acanac and the service leverages videotron lines.