Vidéotron outages and service status in Québec, Quebec
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Vidéotron generated 0 outage signals in the last 24 hours around Québec, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Québec come from postal codes G1E and G1H .
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Québec, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Québec, Quebec
The most recent Vidéotron outage reports came from the following cities: Québec.
| City | Problem Type | Report Time |
|---|---|---|
 Québec
|
Internet | 18 days ago |
|
Québec
|
Internet | 28 days ago |
|
Lévis
|
2 months ago | |
|
Lévis
|
Internet | 3 months ago |
|
Québec
|
Internet | 5 months ago |
|
Québec
|
Wi-fi | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Québec, Quebec
Latest outage, problems and issue reports in Québec and nearby locations:
-
John G (@madhi19) reported from Québec, Quebec@1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.
-
John G (@madhi19) reported from Québec, QuebecWell there goes the internet. Surprising that it lasted this long while tv was down. #Videotron
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Samuel Miller (@Hephaestus7) reported@Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.
-
Colin Wilson (@Wilson13Ca) reported@cd_lmh @psac_afpc Why would u want the same ******* u can't stand dealing with when u call Rogers/bell/Videotron etc..... To now be the ******* you have to deal with when ur trying to get ur passport or deal with taxes etc
-
Detlef (@Detlef) reported@Videotron Hey @Videotron, April 11th and still no Helix service. What's up? Give me some news.
-
TekSavvy Assistance (@TekSavvyCSR) reported@somecanuckchick @Videotron So sorry to hear this! Please send us a DM with your account info and we'll see how we can help. - JL
-
ScorpioSymbol (@IvanMakesGames) reported@Videotron I mean.. we call everytime and are always told the problem is on your end (like right now... 3hr estimate)
-
Averwing Entertainment (@AverwingTTV) reported from Mont-Royal, Quebec@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
-
Panda🌻 (@takarajewels) reportedYa’ll I rarely tweet about companies online but I just feel a simpler option could be easily made available. Videotron has that option. Bell, you can do it too. I believe in you. Please fix this problem. It’s annoying and makes me want to just get rid of the TV option entirely.
-
BeegJJ (@BeegJj) reportedMany years ago my bro worked in the technical service for what's now videotron It was awful! One guy called to yell that his cable was out. My bro told him to go to his TV. He said he wasn't home. 🤔 So why did he call? Because a friend nearby had his cable out! Nuts!
-
Event_201_Prophecy (@grcAffiliate) reported@Videotron YOUR APP DOESNT WORK YOUR APP DOESNT WORK!!!!!!
-
Amelie Leah (@melievisuals) reportedAnyone else with Videotron/Helix having issues?