Vidéotron

Vidéotron Outage Report in Québec, Québec

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The latest reports from users having issues in Québec come from postal codes G1M.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Québec, Québec 01/13/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Québec, Québec

The most recent Vidéotron outage reports came from the following cities: Québec.

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City Problem Type Report Time
CanadaQuébec Internet
CanadaQuébec Wi-fi
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Internet
CanadaLévis Internet

Community Discussion

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Vidéotron Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • madhi19 John G (@madhi19) reported from Québec, Québec

    @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

  • madhi19 John G (@madhi19) reported from Québec, Québec

    Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • freefox76 Al (@freefox76) reported

    @Videotron by the time you get around to restoring my internet, I might be weened off of it and just cancel.. Who needs sports and YouTube anyway?

  • GloriaCormier Gloria Cormier, CPACC (@GloriaCormier) reported

    @Rogers - any plans to credit Québec customers for data overage due to Videotron outage caused by Wednesdays ice storm?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Let me check the #CRTC outage website everyone knows of and which Videotron mocked in the secret side-consultation: Nope, nothing shows. Guess everything worked. haha kidding, couldn't load **** from the CRTC site Videotron, Freedom & Rogers wouldn't connect to the ******* net.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    I want to see the initial outage reports given to the #CRTC from Videotron, Rogers, Freedom & the wholesalers and resellers. Sad sack f'ing industry.

  • PythagSheeorem Pythagoras Sheeorem (@PythagSheeorem) reported

    @Videotron @Mikaela28111 Another clueless statement. The whole problem is that your services DO NOT WORK, AND HAVE NOT WORKED FOR 26 HOURS. You can’t be serious with this tweet?? April Fools was 6 days ago!

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Bell filed a #CRTC outage report. Just showed for me. Did Rogers? Did Videotron? Did Fido? Did Freedom? Any wholesalers? Any resellers?

  • MSQUARED2_M2 MIKAËL (@MSQUARED2_M2) reported

    @Videotron My elderly parents have no internet and no phone service in the Montérégie. Is there an ETA as to when the service will be restored.

  • ygCAD YoungCanadian (@ygCAD) reported

    @JiangYingxiao @Videotron Dont call for nothing Shirley , never lost power but internet doesn’t work since 2pm yesterday. Dont waste your time on the phone with them .

  • MaxColella1 MassColella (@MaxColella1) reported

    @AIMforGC Videotron is terrible it's crazt

  • davesimonmma Dave Simon (@davesimonmma) reported

    @C_ROPH That sucks. My cable stayed on. Videotron too. It was a decent show.