Vidéotron Outage Report in Québec, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Québec come from postal codes G1G and G1C.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Vidéotron
Vidéotron is having issues since 01:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (11%)
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Total Blackout (9%)
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TV (5%)
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E-mail (4%)
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Phone (%)
Live Outage Map Near Québec, Québec
The most recent Vidéotron outage reports came from the following cities: Québec and Lévis.
| City | Problem Type | Report Time |
|---|---|---|
 Québec |
Wi-fi | |
| Québec |
||
| Lévis |
TV | |
| Lévis |
Internet | |
| Lévis |
TV | |
| Lévis |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Québec, Québec
Latest outage, problems and issue reports in Québec and nearby locations:
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John G
(@madhi19) reported
from
Québec, Québec
@1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.
-
John G
(@madhi19) reported
from
Québec, Québec
Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Sonny Joshi
(@themojo22) reported
Anybody having major problems with their @Videotron network?? Even their phone lines are out
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yitzy
(@yitzybrier) reported
@Videotron Server down?
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Ash
(@Ashveer96297666) reported
@Videotron what a joke. Internet has been intermittent for weeks now. Did a reset, now there seems to be an outage. We need to use mobile data for online classes and work from home. Tried calling tech support or chat, they just don't pick up.
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Petro Gornostayev
(@GornPetro) reported
@Videotron yo what's up with the internet in mtl? Can you fix it?
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Brendan Kelly
(@brendanshowbiz) reported
Is there a problem w Videotron wifi right now?
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AvrumTan
(@avremele) reported
@Videotron would be nice to let your users know about the current internet outage. This has apparently been going on for some time, as I see many complaints over the past while...up/down, helix slow, etc..thought it was our house. Customer service??!?
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Martyn Bootyspoon
(@mbootyspoon) reported
Ok did Videotron’s entire network go down lol
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Charles Milette
(@sy1ve0n) reported
@Videotron WHY IS YOUR DNS DOWN AND WHY DOES YOUR NEW HELIX STUFF NOT ALLOW ME TO CHANGE THE DNS SERVERS??? The old ZyXel gateway was much better but I was forced into the new one to get 400mbps (even though the old gateway was perfectly capable of that) 😡
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Droussy 🎙🔥
(@DroussyBabe) reported
@TheSpiritorix @Videotron Same + my girl is mid a med exam online. They could at least post on their platforms that they are down. #switchingforbell
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Milo Tkz
(@_milotkz) reported
Wowww my wifi dont work nowww **** videotron