Vidéotron

Vidéotron Outage Report in Québec, Québec

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The latest reports from users having issues in Québec come from postal codes G2C.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Québec, Québec 11/29/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Québec, Québec

The most recent Vidéotron outage reports came from the following cities: Québec.

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City Problem Type Report Time
CanadaQuébec Wi-fi
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Internet
CanadaLévis Internet
CanadaQuébec Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • madhi19 John G (@madhi19) reported from Québec, Québec

    Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

  • madhi19 John G (@madhi19) reported from Québec, Québec

    @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • prvncher Eric prvncher (@prvncher) reported

    @Videotron I’ve had no internet for the last hour in verdun with Helix. Customer service is closed - any word on when it’ll come back online?

  • Rockstar369 ID369 (@Rockstar369) reported

    @Videotron mon service internet est down

  • CatherineAnnik Catherine Annik (@CatherineAnnik) reported

    @Videotron my sim card is blocked and now I can’t call anyone!!! Please help me

  • 1river9 Don Duncan (@1river9) reported

    @lesleychestrman @BellMobility Been there, done that... They have the worst customer support. Videotron is actually not bad in that department.

  • kenproulx ken Proulx (@kenproulx) reported

    @Videotron Update: videoteon is laughing at us. Telling us that even though they lied to us, we can’t go back to our old service and have to pay more! This is fraud. Complaint will be opened with CCTS. #helix #fraud #videotron

  • NOtoGMOs Protect Nature (@NOtoGMOs) reported

    Does anyone have a better option for Internet, phone, and cable TV than @Videotron or @Bell? Both exorbitant for Internet. Videotron basic TV sucks. (except for 2 or 3 channels)

  • ann_lemieux Ann Lemieux (@ann_lemieux) reported

    @Videotron @mayq2012 The new reality is also half the population are unemployed or have less hrs = less pay. At least our Banks and Landlords have the decency not to step on people when they are down. #DoBetter

  • mon4730 Rick (@mon4730) reported

    @Videotron @worldofjimjim I confirm. Lines are not working.

  • Peltoas85 ashley pelton (@Peltoas85) reported

    @Videotron 2hrs on hold, conflicting information from every person I've been passed off to, with zero resolution.. So disappointing.

  • jennie666420 s (@jennie666420) reported

    @Videotron no your service sucks thats all.