Vidéotron Outage Report in Québec, Québec
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The latest reports from users having issues in Québec come from postal codes G2C.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Québec, Québec
The most recent Vidéotron outage reports came from the following cities: Québec.
| City | Problem Type | Report Time |
|---|---|---|
 Québec |
Wi-fi | |
| Québec |
Internet | |
| Québec |
Internet | |
| Québec |
Internet | |
| Lévis |
Internet | |
| Québec |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Québec, Québec
Latest outage, problems and issue reports in Québec and nearby locations:
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John G
(@madhi19) reported
from
Québec, Québec
Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron
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John G
(@madhi19) reported
from
Québec, Québec
@1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Death The Conqueror
(@Death7Conqueror) reported
@DeadByBHVR (1/2) Good morning and Merry Christmas ! My internet(Videotron) has been down since yesterday morning (~10:00 MTL time on the 24th) which has made it impossible for me to log into the game to play and redeem my daily gifts.
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Name
(@TaufikShom) reported
@Videotron Last Saturday, I switched from Fizz 120mb/s to Videotron 400mb/s. With Fizz I received constant 125-130mb/s, never went below 120mb. Videotron speed is jumping between 50-300mb/s. Out of 30+ speed tests, I got 400mb/s only twice, and in evening night speed is between 50-60mb/s.
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Eric Bruneault
(@Seagull_Prime) reported
Hey @Videotron did you try turning on and off your services just to see if it working #videotronIT #support
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Anthony Lacavera
(@AnthonyLacavera) reported
@RamanSKular The Competition Bureau is doing their best with an antiquated and deficient Competition Act to stop BOTH the Rogers/Shaw cable merger and the Freedom Sale to Videotron, both of which the Bureau has said are bad for Canada and Canadians.
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Thabithaelymos
(@Thabithaelymos1) reported
@Videotron @VOID65300665 My internet is not working either why I’m in Laval
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Michel Feria
(@MichelFeria3) reported
@fizz_ca I would like to know if the videotron clients or from others companies have the same issue as you, in my case no internet since 7:30 am so more than 15 hours without internet... no good 😞
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Commissioner Miner
(@fanCRTCProfling) reported
I said go to the #CCTS cuz I am at a loss as to why Videotron is refusing her service. I mean she's 75-yrs old. After fighting she said she is doing what I said but refuses to say she is 75-yrs old. I told her this is important to be document how seniors are treated. #CRTC
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Commissioner Miner
(@fanCRTCProfling) reported
Having a fight with a 75-yrs old senior about the #CCTS. She bought a new mobile, she says it fails. She went to a #videotron store twice to ask for help (think it's something with the sim). Employee's refuse. She got into a car accident. No cell.
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Commissioner Miner
(@fanCRTCProfling) reported
She went a 3rd time to videotron store after accident. Again, Refused help get her cell working. She asked me to help her cancel all #videotron services & pick another. I told her the only other option is #Bell for all bundled services. Unless she wants 2-3 diff Co's & pay more.
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VOID
(@VOID65300665) reported
@Videotron . Internet is gone once again. Hope to get money refunded with all those issue.