Vidéotron outages and service status in Québec, Quebec

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Full Outage Map

Vidéotron generated 1 outage signal in the last 24 hours around Québec, including 1 direct report.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received Apr 30, 3:09 AM EDT.

Internet (100%)

The latest reports from users having issues in Québec come from postal codes G1H .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Québec	Baseline
Apr 29, 7:20 AM EDT	0	0	0
Apr 29, 7:40 AM EDT	0	0	0
Apr 29, 8:00 AM EDT	0	0	0
Apr 29, 8:20 AM EDT	0	0	0
Apr 29, 8:40 AM EDT	0	0	0
Apr 29, 9:00 AM EDT	0	0	0
Apr 29, 9:20 AM EDT	0	0	0
Apr 29, 9:40 AM EDT	0	0	0
Apr 29, 10:00 AM EDT	0	0	0
Apr 29, 10:20 AM EDT	0	0	0
Apr 29, 10:40 AM EDT	0	0	0
Apr 29, 11:00 AM EDT	0	0	0
Apr 29, 11:20 AM EDT	0	0	0
Apr 29, 11:40 AM EDT	0	0	0
Apr 29, 12:00 PM EDT	0	0	0
Apr 29, 12:20 PM EDT	0	0	0
Apr 29, 12:40 PM EDT	0	0	0
Apr 29, 1:00 PM EDT	0	0	0
Apr 29, 1:20 PM EDT	0	0	0
Apr 29, 1:40 PM EDT	0	0	0
Apr 29, 2:00 PM EDT	0	0	0
Apr 29, 2:20 PM EDT	0	0	0
Apr 29, 2:40 PM EDT	0	0	0
Apr 29, 3:00 PM EDT	0	0	0
Apr 29, 3:20 PM EDT	0	0	0
Apr 29, 3:40 PM EDT	0	0	0
Apr 29, 4:00 PM EDT	0	0	0
Apr 29, 4:20 PM EDT	0	0	0
Apr 29, 4:40 PM EDT	0	0	0
Apr 29, 5:00 PM EDT	0	0	0
Apr 29, 5:20 PM EDT	0	0	0
Apr 29, 5:40 PM EDT	0	0	0
Apr 29, 6:00 PM EDT	0	0	0
Apr 29, 6:20 PM EDT	0	0	0
Apr 29, 6:40 PM EDT	0	0	0
Apr 29, 7:00 PM EDT	0	0	0
Apr 29, 7:20 PM EDT	0	0	0
Apr 29, 7:40 PM EDT	0	0	0
Apr 29, 8:00 PM EDT	0	0	0
Apr 29, 8:20 PM EDT	0	0	0
Apr 29, 8:40 PM EDT	0	0	0
Apr 29, 9:00 PM EDT	0	0	0
Apr 29, 9:20 PM EDT	0	0	0
Apr 29, 9:40 PM EDT	0	0	0
Apr 29, 10:00 PM EDT	0	0	0
Apr 29, 10:20 PM EDT	0	0	0
Apr 29, 10:40 PM EDT	0	0	0
Apr 29, 11:00 PM EDT	0	0	0
Apr 29, 11:20 PM EDT	0	0	0
Apr 29, 11:40 PM EDT	0	0	0
Apr 30, 12:00 AM EDT	0	0	0
Apr 30, 12:20 AM EDT	0	0	0
Apr 30, 12:40 AM EDT	0	0	0
Apr 30, 1:00 AM EDT	0	0	0
Apr 30, 1:20 AM EDT	0	0	0
Apr 30, 1:40 AM EDT	0	0	0
Apr 30, 2:00 AM EDT	0	0	0
Apr 30, 2:20 AM EDT	0	0	0
Apr 30, 2:40 AM EDT	0	0	0
Apr 30, 3:00 AM EDT	0	0	0
Apr 30, 3:20 AM EDT	0	0	0
Apr 30, 3:40 AM EDT	0	0	0
Apr 30, 4:00 AM EDT	0	0	0
Apr 30, 4:20 AM EDT	0	0	0
Apr 30, 4:40 AM EDT	0	0	0
Apr 30, 5:00 AM EDT	0	0	0
Apr 30, 5:20 AM EDT	0	0	0
Apr 30, 5:40 AM EDT	0	0	0
Apr 30, 6:00 AM EDT	0	0	0
Apr 30, 6:20 AM EDT	0	0	0
Apr 30, 6:40 AM EDT	0	0	0
Apr 30, 7:00 AM EDT	0	0	0
Apr 30, 7:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Québec, Quebec

The most recent Vidéotron outage reports came from the following cities: Québec, and Lévis.

City	Problem Type	Report Time
Québec	Internet	5 hours ago
Lévis	E-mail	1 month ago
Lévis	Internet	2 months ago
Québec	Internet	4 months ago
Québec	Wi-fi	5 months ago
Québec	Internet	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

John G (@madhi19) reported 15 minutes ago from Québec, Quebec
@1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.
John G (@madhi19) reported 18 minutes ago from Québec, Quebec
Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Fluxtrot (@fluxtrot) reported 3 minutes ago
@Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.
Commissioner Miner (@fanCRTCProfling) reported 4 minutes ago
So Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.
IDK (@SBHSNGL) reported 4 minutes ago
@clogicca @Videotron You attitude is worst . If that is how you define civility we are in big trouble
Avanos 🇨🇦⚜️ (@Avanosss) reported 5 minutes ago
@PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!
Morin (@MorinLoL1) reported 6 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
ScorpioSymbol (@IvanMakesGames) reported 8 minutes ago
The absolute worst thing about switching to @Videotron s newest internet/cable is that when your cable goes down now, so does your TV :( (It goes down a lot...)
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 10 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
Scale (@alliareault) reported 12 minutes ago
@MarkJCarney @francoislegault Vidéotron isn't providing nor is Centrurion facilitating internet that's incl in rent re my lease. Agora 15 minute city. I haven't had internet since Nov 24. I'm a tenant. Also I want to build underground greenhouse network Hearth Systems: goods. Independent regulatory mechanism.
Marc Lawsane (@InsaneLawsane) reported 15 minutes ago
@Videotron once again no service!?!?
François Bousquet (@Bousquetteries) reported 15 minutes ago
@Videotron Honestly if your plan is to work on the network starting at 9:30PM, you could at least have the decency to apologize to your customers before doing it!