Vidéotron outages and service status in Québec, Quebec

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vidéotron generated 0 outage signals in the last 24 hours around Québec, including 0 direct reports.
The most common problems reported in this area mention Internet.

Internet (100%)

The latest reports from users having issues in Québec come from postal codes G1E .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Jun 3, 4:40 PM EDT	0	0
Jun 3, 5:00 PM EDT	0	0
Jun 3, 5:20 PM EDT	0	0
Jun 3, 5:40 PM EDT	0	0
Jun 3, 6:00 PM EDT	0	0
Jun 3, 6:20 PM EDT	0	0
Jun 3, 6:40 PM EDT	0	0
Jun 3, 7:00 PM EDT	0	0
Jun 3, 7:20 PM EDT	0	0
Jun 3, 7:40 PM EDT	0	0
Jun 3, 8:00 PM EDT	0	0
Jun 3, 8:20 PM EDT	0	0
Jun 3, 8:40 PM EDT	0	0
Jun 3, 9:00 PM EDT	0	0
Jun 3, 9:20 PM EDT	0	0
Jun 3, 9:40 PM EDT	0	0
Jun 3, 10:00 PM EDT	0	0
Jun 3, 10:20 PM EDT	0	0
Jun 3, 10:40 PM EDT	0	0
Jun 3, 11:00 PM EDT	0	0
Jun 3, 11:20 PM EDT	0	0
Jun 3, 11:40 PM EDT	0	0
Jun 4, 12:00 AM EDT	0	0
Jun 4, 12:20 AM EDT	0	0
Jun 4, 12:40 AM EDT	0	0
Jun 4, 1:00 AM EDT	0	0
Jun 4, 1:20 AM EDT	0	0
Jun 4, 1:40 AM EDT	0	0
Jun 4, 2:00 AM EDT	0	0
Jun 4, 2:20 AM EDT	0	0
Jun 4, 2:40 AM EDT	0	0
Jun 4, 3:00 AM EDT	0	0
Jun 4, 3:20 AM EDT	0	0
Jun 4, 3:40 AM EDT	0	0
Jun 4, 4:00 AM EDT	0	0
Jun 4, 4:20 AM EDT	0	0
Jun 4, 4:40 AM EDT	0	0
Jun 4, 5:00 AM EDT	0	0
Jun 4, 5:20 AM EDT	0	0
Jun 4, 5:40 AM EDT	0	0
Jun 4, 6:00 AM EDT	0	0
Jun 4, 6:20 AM EDT	0	0
Jun 4, 6:40 AM EDT	0	0
Jun 4, 7:00 AM EDT	0	0
Jun 4, 7:20 AM EDT	0	0
Jun 4, 7:40 AM EDT	0	0
Jun 4, 8:00 AM EDT	0	0
Jun 4, 8:20 AM EDT	0	0
Jun 4, 8:40 AM EDT	0	0
Jun 4, 9:00 AM EDT	0	0
Jun 4, 9:20 AM EDT	0	0
Jun 4, 9:40 AM EDT	0	0
Jun 4, 10:00 AM EDT	0	0
Jun 4, 10:20 AM EDT	0	0
Jun 4, 10:40 AM EDT	0	0
Jun 4, 11:00 AM EDT	0	0
Jun 4, 11:20 AM EDT	0	0
Jun 4, 11:40 AM EDT	0	0
Jun 4, 12:00 PM EDT	0	0
Jun 4, 12:20 PM EDT	0	0
Jun 4, 12:40 PM EDT	0	0
Jun 4, 1:00 PM EDT	0	0
Jun 4, 1:20 PM EDT	0	0
Jun 4, 1:40 PM EDT	0	0
Jun 4, 2:00 PM EDT	0	0
Jun 4, 2:20 PM EDT	0	0
Jun 4, 2:40 PM EDT	0	0
Jun 4, 3:00 PM EDT	0	0
Jun 4, 3:20 PM EDT	0	0
Jun 4, 3:40 PM EDT	0	0
Jun 4, 4:00 PM EDT	0	0
Jun 4, 4:20 PM EDT	0	0
Jun 4, 4:40 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Québec, Quebec

The most recent Vidéotron outage reports came from the following cities: Québec.

City	Problem Type	Report Time
Québec	Internet	25 days ago
Québec	Internet	1 month ago
Lévis	E-mail	2 months ago
Lévis	Internet	3 months ago
Québec	Internet	5 months ago
Québec	Wi-fi	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

John G (@madhi19) reported 5 minutes ago from Québec, Quebec
Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron
John G (@madhi19) reported 38 minutes ago from Québec, Quebec
@1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Emmanuel (@GlitchTechFan) reported 8 minutes ago
So can we just assume Videotron is incredibly lazy? Helix REFUSES to play on a Linux based system, and that's been the case ever since they phased Illico Web out! Get your damn platform working on Linux like two weeks ago!
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 9 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
John Meloche (@johnmeloche) reported 9 minutes ago
@Videotron you guys having issues?
Amelie Leah (@melievisuals) reported 10 minutes ago
Anyone else with Videotron/Helix having issues?
Morin (@MorinLoL1) reported 11 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
James Somaeck (@somaeck) reported 11 minutes ago
I reached out to @Videotron today to inquire into contractual penalties for ending the services I have with them. I have no qualms with the product - it has been pretty good. #eSim and unified billing though are not available. A thread on what went down... 1/9
Mr. FrozenToast (@Rafi_Farkas) reported 16 minutes ago
@Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?
Emanuel Farias (@emanuel_farias9) reported 16 minutes ago
@eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.
Abcdyuiop (@Abcdyuiop1) reported 24 minutes ago
@Videotron What about us? When will we.get ours??? Ndg.. nobody has come to fix the broken wire here
IDK (@SBHSNGL) reported 24 minutes ago
@clogicca @Videotron You attitude is worst . If that is how you define civility we are in big trouble