Vidéotron outages and service status in Québec, Quebec

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Full Outage Map

Vidéotron generated 0 outage signals in the last 24 hours around Québec, including 0 direct reports.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received May 10, 6:19 PM EDT.

Internet (100%)

The latest reports from users having issues in Québec come from postal codes G1E and G1H .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 14, 11:20 AM EDT	0	0
May 14, 11:40 AM EDT	0	0
May 14, 12:00 PM EDT	0	0
May 14, 12:20 PM EDT	0	0
May 14, 12:40 PM EDT	0	0
May 14, 1:00 PM EDT	0	0
May 14, 1:20 PM EDT	0	0
May 14, 1:40 PM EDT	0	0
May 14, 2:00 PM EDT	0	0
May 14, 2:20 PM EDT	0	0
May 14, 2:40 PM EDT	0	0
May 14, 3:00 PM EDT	0	0
May 14, 3:20 PM EDT	0	0
May 14, 3:40 PM EDT	0	0
May 14, 4:00 PM EDT	0	0
May 14, 4:20 PM EDT	0	0
May 14, 4:40 PM EDT	0	0
May 14, 5:00 PM EDT	0	0
May 14, 5:20 PM EDT	0	0
May 14, 5:40 PM EDT	0	0
May 14, 6:00 PM EDT	0	0
May 14, 6:20 PM EDT	0	0
May 14, 6:40 PM EDT	0	0
May 14, 7:00 PM EDT	0	0
May 14, 7:20 PM EDT	0	0
May 14, 7:40 PM EDT	0	0
May 14, 8:00 PM EDT	0	0
May 14, 8:20 PM EDT	0	0
May 14, 8:40 PM EDT	0	0
May 14, 9:00 PM EDT	0	0
May 14, 9:20 PM EDT	0	0
May 14, 9:40 PM EDT	0	0
May 14, 10:00 PM EDT	0	0
May 14, 10:20 PM EDT	0	0
May 14, 10:40 PM EDT	0	0
May 14, 11:00 PM EDT	0	0
May 14, 11:20 PM EDT	0	0
May 14, 11:40 PM EDT	0	0
May 15, 12:00 AM EDT	0	0
May 15, 12:20 AM EDT	0	0
May 15, 12:40 AM EDT	0	0
May 15, 1:00 AM EDT	0	0
May 15, 1:20 AM EDT	0	0
May 15, 1:40 AM EDT	0	0
May 15, 2:00 AM EDT	0	0
May 15, 2:20 AM EDT	0	0
May 15, 2:40 AM EDT	0	0
May 15, 3:00 AM EDT	0	0
May 15, 3:20 AM EDT	0	0
May 15, 3:40 AM EDT	0	0
May 15, 4:00 AM EDT	0	0
May 15, 4:20 AM EDT	0	0
May 15, 4:40 AM EDT	0	0
May 15, 5:00 AM EDT	0	0
May 15, 5:20 AM EDT	0	0
May 15, 5:40 AM EDT	0	0
May 15, 6:00 AM EDT	0	0
May 15, 6:20 AM EDT	0	0
May 15, 6:40 AM EDT	0	0
May 15, 7:00 AM EDT	0	0
May 15, 7:20 AM EDT	0	0
May 15, 7:40 AM EDT	0	0
May 15, 8:00 AM EDT	0	0
May 15, 8:20 AM EDT	0	0
May 15, 8:40 AM EDT	0	0
May 15, 9:00 AM EDT	0	0
May 15, 9:20 AM EDT	0	0
May 15, 9:40 AM EDT	0	0
May 15, 10:00 AM EDT	0	0
May 15, 10:20 AM EDT	0	0
May 15, 10:40 AM EDT	0	0
May 15, 11:00 AM EDT	0	0
May 15, 11:20 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Québec, Quebec

The most recent Vidéotron outage reports came from the following cities: Québec, and Lévis.

City	Problem Type	Report Time
Québec	Internet	5 days ago
Québec	Internet	15 days ago
Lévis	E-mail	2 months ago
Lévis	Internet	2 months ago
Québec	Internet	4 months ago
Québec	Wi-fi	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

John G (@madhi19) reported 1 minute ago from Québec, Quebec
@1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.
John G (@madhi19) reported 48 minutes ago from Québec, Quebec
Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Marc Brodeur (@BrodeurAZ) reported 8 minutes ago
@N_A_Waller @HockeyScribe @AZadarski Pretty sure the Nordique’s issue was primarily le colisee. It was too small for the NHL. The new videotron centre is an NHL sized rink.
Mario Legendre (@marioleg25) reported 8 minutes ago
@statusisdown Yes I am using my Rogers mobile Internet with my IPhone to write this message .The problems we have with our Vidéotron services , without TV , And without home internet .
Lex Harvey (@lexharvs) reported 9 minutes ago
Cllr Ainslie asks why not emulate the model in Montreal? In 2013, Bell, Rogers, Telus and Quebec-based Videotron invested equally in a $50-million project to bring cell service to Montreal’s Metro.
livingdead360 (@livingdead360) reported 11 minutes ago
@Videotron when is internet service going to be fixed in Laval H7V region??? Its been cutting in and out since Friday night!!
Morin (@MorinLoL1) reported 12 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
François Bousquet (@Bousquetteries) reported 12 minutes ago
@Videotron Honestly if your plan is to work on the network starting at 9:30PM, you could at least have the decency to apologize to your customers before doing it!
LibertyDragonette (@LostLunatic2) reported 14 minutes ago
@mrenner_schultz @RichardAubrey11 @Starlink Ah shut up! All the internet service does. Bell Canada, Videotron... they all do. If you have a phone, they spies on you with your data. I don't care, I have nothing to hide. I'm doing nothing illegal.
Jean Laroche (@boursouvie) reported 14 minutes ago
Anyone here has audio problems with @CNBC linear TV (Vidéotron is my internet provider)?
Morin (@MorinLoL1) reported 17 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
Avanos 🇨🇦⚜️ (@Avanosss) reported 23 minutes ago
@PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!