Vidéotron outages and service status in Québec, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Québec, including 0 direct reports.
The most common problems reported in this area mention E-mail.

E-mail (100%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 9, 9:20 PM EDT	0	0
Apr 9, 9:40 PM EDT	0	0
Apr 9, 10:00 PM EDT	0	0
Apr 9, 10:20 PM EDT	0	0
Apr 9, 10:40 PM EDT	0	0
Apr 9, 11:00 PM EDT	0	0
Apr 9, 11:20 PM EDT	0	0
Apr 9, 11:40 PM EDT	0	0
Apr 10, 12:00 AM EDT	0	0
Apr 10, 12:20 AM EDT	0	0
Apr 10, 12:40 AM EDT	0	0
Apr 10, 1:00 AM EDT	0	0
Apr 10, 1:20 AM EDT	0	0
Apr 10, 1:40 AM EDT	0	0
Apr 10, 2:00 AM EDT	0	0
Apr 10, 2:20 AM EDT	0	0
Apr 10, 2:40 AM EDT	0	0
Apr 10, 3:00 AM EDT	0	0
Apr 10, 3:20 AM EDT	0	0
Apr 10, 3:40 AM EDT	0	0
Apr 10, 4:00 AM EDT	0	0
Apr 10, 4:20 AM EDT	0	0
Apr 10, 4:40 AM EDT	0	0
Apr 10, 5:00 AM EDT	0	0
Apr 10, 5:20 AM EDT	0	0
Apr 10, 5:40 AM EDT	0	0
Apr 10, 6:00 AM EDT	0	0
Apr 10, 6:20 AM EDT	0	0
Apr 10, 6:40 AM EDT	0	0
Apr 10, 7:00 AM EDT	0	0
Apr 10, 7:20 AM EDT	0	0
Apr 10, 7:40 AM EDT	0	0
Apr 10, 8:00 AM EDT	0	0
Apr 10, 8:20 AM EDT	0	0
Apr 10, 8:40 AM EDT	0	0
Apr 10, 9:00 AM EDT	0	0
Apr 10, 9:20 AM EDT	0	0
Apr 10, 9:40 AM EDT	0	0
Apr 10, 10:00 AM EDT	0	0
Apr 10, 10:20 AM EDT	0	0
Apr 10, 10:40 AM EDT	0	0
Apr 10, 11:00 AM EDT	0	0
Apr 10, 11:20 AM EDT	0	0
Apr 10, 11:40 AM EDT	0	0
Apr 10, 12:00 PM EDT	0	0
Apr 10, 12:20 PM EDT	0	0
Apr 10, 12:40 PM EDT	0	0
Apr 10, 1:00 PM EDT	0	0
Apr 10, 1:20 PM EDT	0	0
Apr 10, 1:40 PM EDT	0	0
Apr 10, 2:00 PM EDT	0	0
Apr 10, 2:20 PM EDT	0	0
Apr 10, 2:40 PM EDT	0	0
Apr 10, 3:00 PM EDT	0	0
Apr 10, 3:20 PM EDT	0	0
Apr 10, 3:40 PM EDT	0	0
Apr 10, 4:00 PM EDT	0	0
Apr 10, 4:20 PM EDT	0	0
Apr 10, 4:40 PM EDT	0	0
Apr 10, 5:00 PM EDT	0	0
Apr 10, 5:20 PM EDT	0	0
Apr 10, 5:40 PM EDT	0	0
Apr 10, 6:00 PM EDT	0	0
Apr 10, 6:20 PM EDT	0	0
Apr 10, 6:40 PM EDT	0	0
Apr 10, 7:00 PM EDT	0	0
Apr 10, 7:20 PM EDT	0	0
Apr 10, 7:40 PM EDT	0	0
Apr 10, 8:00 PM EDT	0	0
Apr 10, 8:20 PM EDT	0	0
Apr 10, 8:40 PM EDT	0	0
Apr 10, 9:00 PM EDT	0	0
Apr 10, 9:20 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Québec, Quebec

The most recent Vidéotron outage reports came from the following cities: Lévis.

City	Problem Type	Report Time
Lévis	E-mail	20 days ago
Lévis	Internet	1 month ago
Québec	Internet	3 months ago
Québec	Wi-fi	5 months ago
Québec	Internet	6 months ago
Québec	Internet	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

John G (@madhi19) reported 8 minutes ago from Québec, Quebec
Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron
John G (@madhi19) reported 54 minutes ago from Québec, Quebec
@1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Morin (@MorinLoL1) reported 1 minute ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
Detlef (@Detlef) reported 4 minutes ago
@Videotron Hey @Videotron, April 11th and still no Helix service. What's up? Give me some news.
Gen writes (@SBethany2021) reported 6 minutes ago
@JMReynolds Never had a blockbuster in my town. We had Videotron and most of the time, they didn't have the movie we wanted to watch when we wanted to watch it.
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 8 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Avanos 🇨🇦⚜️ (@Avanosss) reported 8 minutes ago
@PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!
Chris (@Silverxx27) reported 9 minutes ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 10 minutes ago
@TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.
Morin (@MorinLoL1) reported 10 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
🍉 Katz | VGen Artist (@creameowlatte) reported 10 minutes ago
my delulu eyes thought it was oscar piastri posing in front of the giant jeans and there was kookie on the videotron behind them all HELP-
🇨🇦 Gary Simmons (@garysimmons) reported 14 minutes ago
@freedomsupport I'm moving to Montreal in May... Is there any chance we'll see an integration of the Videotron Quebec network that quickly so that I don't have to leave Freedom?