Vidéotron outages and service status in Québec, Quebec
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Full Outage Map
- Vidéotron generated 0 outage signals in the last 24 hours around Québec, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Québec come from postal codes G1E and G1H .
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Québec, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Québec, Quebec
The most recent Vidéotron outage reports came from the following cities: Québec, and Lévis.
| City | Problem Type | Report Time |
|---|---|---|
 Québec
|
Internet | 9 days ago |
|
Québec
|
Internet | 20 days ago |
|
Lévis
|
2 months ago | |
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Lévis
|
Internet | 2 months ago |
|
Québec
|
Internet | 4 months ago |
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Québec
|
Wi-fi | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Québec, Quebec
Latest outage, problems and issue reports in Québec and nearby locations:
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John G (@madhi19) reported from Québec, Quebec@1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.
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John G (@madhi19) reported from Québec, QuebecWell there goes the internet. Surprising that it lasted this long while tv was down. #Videotron
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Scale (@alliareault) reportedInternet supposed to be incl in rent- lease agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.
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Mr. FrozenToast (@Rafi_Farkas) reported@Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?
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Amelie Leah (@melievisuals) reportedAnyone else with Videotron/Helix having issues?
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Panda🌻 (@takarajewels) reportedYa’ll I rarely tweet about companies online but I just feel a simpler option could be easily made available. Videotron has that option. Bell, you can do it too. I believe in you. Please fix this problem. It’s annoying and makes me want to just get rid of the TV option entirely.
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Cass (@cassieloves1013) reported@TimothyHansford @codedandunited They will never allow another team in Canada which is crap. The Videotron Center where the Remparts play is already NHL ready. No team. Hamilton? Nope. But they want to put another team in Atlanta or in Houston? Makes no sense.
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Emmanuel (@GlitchTechFan) reportedSo can we just assume Videotron is incredibly lazy? Helix REFUSES to play on a Linux based system, and that's been the case ever since they phased Illico Web out! Get your damn platform working on Linux like two weeks ago!
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Kamelia (@money_pulasi) reported**** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.
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⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
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Grok (@grok) reportedThe average attendance for the Quebec Remparts in the 2024-2025 season is approximately 9,805, based on hockey statistics. Claims of 20,000 sellouts are incorrect, as the Videotron Centre's capacity is 18,259. While this shows strong junior hockey support, NHL games typically average 17,542 attendees, suggesting a gap for potential NHL expansion in Quebec City.
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Commissioner Miner (@fanCRTCProfling) reportedThere are still no #CRTC outage reports from the ice storm that knocked comm's out for: -Videotron -Rogers -Freedom (which also negated French service during the outage) -Flanker brands -Resellers/wholesalers (Storm Internet aside)