Vidéotron

Vidéotron Outage Report in Québec, Québec

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The latest reports from users having issues in Québec come from postal codes G1M.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Québec, Québec 02/02/2026 17:00

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Québec, Québec

The most recent Vidéotron outage reports came from the following cities: Québec.

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City Problem Type Report Time
CanadaQuébec Internet
CanadaQuébec Wi-fi
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Internet
CanadaLévis Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • madhi19 John G (@madhi19) reported from Québec, Québec

    Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

  • madhi19 John G (@madhi19) reported from Québec, Québec

    @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • AIMforGC GC 🇮🇹🍁 (@AIMforGC) reported

    @Videotron is there anything happening in Ste-Dorothee Laval in terms of wifi outage?

  • steph_coelho Steph ‘ratcatcher 3’ Coelho 🐀 (@steph_coelho) reported

    I don’t know how I pay for high speed internet and it’s legitimately worse than dial up. @Videotron you are consistently terrible.

  • EffieZavradinos EZ74🇨🇦🇬🇷 (@EffieZavradinos) reported

    @emcangel815 @Videotron It is down again, I work from home, and now I'm force to work at the office. Thanks a lot @Videotron.

  • cuto8 Curtis (@cuto8) reported

    @Videotron It's almost a year already. Any news on when eSIM support is happening? #esim #apple #videotron

  • emcangel815 E Angel S (@emcangel815) reported

    @Videotron can you provide some update on service being down In DDO? Lots of home owners and business have no internet for about an hour now and we got no news. #ddo #videotron #technicalsupport

  • passionthy Isa Tran (@passionthy) reported

    @Videotron Hi! We had a brief loss of electricity and our Helix modem is no longer able to reconnect. It's flashing orange/black. Is this a servers issue or one specifically with our gateway?

  • ganseybois gansey (@ganseybois) reported

    @Videotron Hi, is there a service disruption in Laval?

  • hollingham Hannah (@hollingham) reported

    @jgtwee @Videotron Yes I am experiencing the same thing! I called and they said it’s an outage in downtown Montreal

  • singram Mr Frostback (@singram) reported

    @jacktodd46 My biggest issue as a Videotron customer is lack of access to channel websites and apps : CTV and so on. But it's been less of an issue now that I'm working from home.

  • heliodanielb Helio Borges (@heliodanielb) reported

    @Videotron @diego_henao I’m experiencing the same problem in the same postal code