1. Home
  2. Companies
  3. Vidéotron
  4. Québec
Vidéotron

Vidéotron outages and service status in Québec, Quebec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Québec, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Québec come from postal codes G1E .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at Vidéotron

Vidéotron is having issues since 04:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Québec, Quebec

The most recent Vidéotron outage reports came from the following cities: Québec.

CityProblem TypeReport Time
Québec Internet 30 days ago
Québec Internet 1 month ago
Lévis E-mail 3 months ago
Lévis Internet 3 months ago
Québec Internet 5 months ago
Québec Wi-fi 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

  • madhi19
    John G (@madhi19) reported from Québec, Quebec

    Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

  • madhi19
    John G (@madhi19) reported from Québec, Quebec

    @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • LindaMoll22169
    Linda Moll (@LindaMoll22169) reported

    @MartinSLewis Not in the last 6 months but was a Virgin Media customer from when it was Videotron, then Mercury, etc so about 28 years. Last few years had constant problems in renting films whereby it would play for 30 mins if I was incredibly lucky then freeze so stopped renting films.

  • FakeNews10164
    Toth (@FakeNews10164) reported

    I am the attraction of my neighbor who prostitutes me through the Irish mafia network! The statuette simply signaled the direction of the ***** @Videotron @tvanouvelles

  • DerekJKilian
    Derek Kilian (@DerekJKilian) reported

    @Videotron I guess they still can’t do math… With all the people without service I CANNOT believe them. How do they calculate their efficiency? Je crois qu’ils ne savent pas calculer… Avec toutes les personnes qui n’ont pas de services, je ne les CROIS PLUS!

  • MorinLoL1
    Morin (@MorinLoL1) reported

    @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

  • Car_Silhouettes
    henry 🚗🛻🏎️ (@Car_Silhouettes) reported

    @harrisondubay Centre Videotron? Your city will never get an NHL team, sorry Quebec

  • Sachtradamus
    Sacha Lempka (@Sachtradamus) reported

    Hey @Videotron , please fix your feed on the Golf Channel. It is supposed to be showing day 1 of the Ryder Cup and it is showing an old Documentary instead. Thank you in advance.

  • KevinAn45942701
    HammerofSparx (@KevinAn45942701) reported

    @DouglasPollitt While I 💯 agree there is a ton of anti-competition stuff, I haven’t been able pin down what says they HAVE TO report scores. Does CBC? Local news? Do newspapers? (it bugs me that OS didn’t prove their case by getting on Cogeco, SaskTel, Videotron etc. Would’ve been faster)

  • Melinster
    Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reported

    Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.

  • Avanosss
    Avanos 🇨🇦⚜️ (@Avanosss) reported

    @PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!

  • CorteoNft
    corteo (@CorteoNft) reported

    Hey @Videotron - we're on day three of intermittent wifi issues now. Expect today, it's impacting my work. Can we expect this to be solved? This really isn't acceptable.