Vidéotron Outage Report in Québec, Quebec

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Québec, Quebec

The most recent Vidéotron outage reports came from the following cities: Lévis.

City	Problem Type	Report Time
Lévis	E-mail	17 days ago
Lévis	Internet	28 days ago
Québec	Internet	3 months ago
Québec	Wi-fi	5 months ago
Québec	Internet	6 months ago
Québec	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

• 
  John G (@madhi19) reported 51 minutes ago from Québec, Quebec

  Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike0dude (@mike0dude) reported 6 minutes ago

  Some ******* moron at either @Videotron or some smaller company using their network cut the fibe cable to my apartment yesterday and installed it at another one next to mine I'm actually malding.

• 
  Colin H (@otowncoho) reported 8 minutes ago

  @David_Moscrop If you're in the Ottawa area, you can go with Videotron (and keep your 613 number). Customer service via their chat (rather than calling), and very, very reasonable plans.

• 
  ronald houle (@ronaldhoule) reported 8 minutes ago

  @lesleychestrman @BestBuyCanada Same here. Very bad service. So hard these days to get decent service... almost as bad as Bell and Videotron. 🥴

• 
  Camilo Pérez (@cam0zz) reported 9 minutes ago

  @Videotron I think you guys might be having a outage or something right now . Is it possible to have an update on the situation ?

• 
  GetItRight 🍁 (@KcParnell) reported 11 minutes ago

  @Videotron This tweet is typical of Videotron. Think of the bottom line, the hell with customers. And then think it's all ok with the "Thank you for your understanding" comment. All I understand is you don't give a **** about customers and only think of $$$

• 
  🏳️‍🌈 Surki, Zombie of Seduction💛🖤🤍💜 (@SurkiTV) reported 11 minutes ago

  @Citizen_Kwy All the fricking restaurants are closed and I'm going insane! So I'me now working for Videotron as a tech support. I've increased my wages by 50% just by starting to work there. Also, now I have health insurance

• 
  LORD SAVAGE (@eth_savage) reported 12 minutes ago

  @Videotron customer service is an absolute disgrace

• 
  RRoy (@R_Man27) reported 20 minutes ago

  @Videotron connection down in Gatineau... again. Wtf is going on. I'm going to switch to Bell very soon..

• 
  Hubert Figuière (@hfiguiere) reported 23 minutes ago

  So tonight I couldn't watch @TheWalkingDead episode 10x17 because @Videotron and @AMC_TV couldn't get their **** together. This is a middle finger given to your audience.

• 
  verbal kint (@mtl_boredstupid) reported 24 minutes ago

  @Videotron @Videotron another outage ?