Vidéotron

Vidéotron Outage Report in Québec, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Québec come from postal codes G1M.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Québec, Québec 01/12/2026 10:55

January 12: Problems at Vidéotron

Vidéotron is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Québec, Québec

The most recent Vidéotron outage reports came from the following cities: Québec.

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City Problem Type Report Time
CanadaQuébec Internet
CanadaQuébec Wi-fi
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Internet
CanadaLévis Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • madhi19 John G (@madhi19) reported from Québec, Québec

    @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

  • madhi19 John G (@madhi19) reported from Québec, Québec

    Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Dan_Hogg Dan Hogg (@Dan_Hogg) reported

    @videotron says its a @tsn issue. TSN says it is Videotron. @CRTCeng care to weight in?

  • Golans_lol LPL 🔜🏊‍♂️ 🏠 (@Golans_lol) reported

    Videotron is the worst piss **** company on the ******* planet it's ******* disgusting kyskyskyskkyskyskyskys

  • fagstein Steve Faguy (@fagstein) reported

    - If Shaw doesn't think it could work as a multi-service telecom company in B.C. and Alberta, why would we expect Videotron to be successful as just a wireless provider without a cable network for bundled services? (Yes it has VMedia, but is that really sufficient?)

  • tinpanalleypics Phil Vasquez (@tinpanalleypics) reported

    @Videotron is your online chat just no longer active? Never available.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported

    @JJ_McCullough Foreign help or homegrown competition, issue is in barrier of entry. Need $5B to enter the market and serve 50% population. After this merger Canada will have 2.85 national wireless networks (Bell+TELUS, Rogers and Videotron+Freedom). Open them up for competition. Go Full #MVNOs.

  • altleft_eastend Alt-Left EastEnder (@altleft_eastend) reported

    @CPComm @MrWickDoe @alexposadzki Rogers Cable and Shaw don't have overlapping service areas. Blue shirt or red shirt the coax cable markets are unchanged. To close Videotron has agreed to provide wireless AND wholesale wireline to facilitate bundling. Videotron will need to PoP every market like TekSavvy. (1/2)

  • quaid_jennifer Jennifer Quaid (@quaid_jennifer) reported

    3 key points: - Tribunal analysis based on deal, *as modified by divestiture to Videotron*, so only loss of Freedom wireless, not Shaw wireless as a whole - only AB & BC geographic markets in issue - wireline business not considered as @CompBureau did not allege this was issue

  • WMichaelOsborne Michael Osborne (@WMichaelOsborne) reported

    Federal Court of Appeal ordered a "stay" of #CompetitionTribunal decision in Rogers-Shaw-Videotron merger on an "interim, temporary, emergency basis". A mere stay would not prevent the deal from closing; what the @CompBureau needs is an injunction.

  • middle_kid Anthony (@middle_kid) reported

    @Videotron hi. Is there an outage? Internet suddenly stopped working. Helix has a blinking yellow light.

  • dave_macattack Dave MacIntyre (@dave_macattack) reported

    @Videotron Hi, my TV and Internet are still down and the link you sent me won't work. Could you please DM me here?