Vidéotron Outage Report in Québec, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Vidéotron
Vidéotron is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (59%)
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Wi-fi (18%)
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TV (9%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Québec, Québec
The most recent Vidéotron outage reports came from the following cities: Lévis.
| City | Problem Type | Report Time |
|---|---|---|
 Lévis |
||
| Lévis |
Internet | |
| Québec |
Internet | |
| Québec |
Wi-fi | |
| Québec |
Internet | |
| Québec |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Québec, Québec
Latest outage, problems and issue reports in Québec and nearby locations:
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John G
(@madhi19) reported
from
Québec, Québec
Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron
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John G
(@madhi19) reported
from
Québec, Québec
@1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Faguy
(@fagstein) reported
4. Allowing vertical integration: The cable companies bought the TV networks, and the CRTC thought this would help give them bigger pockets. Bell bought CTV (and later V/Noovo), Shaw bought Global, Rogers bought Citytv, Videotron bought TVA. But it didn't help the balance sheet.
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Panda🌻
(@takarajewels) reported
Ya’ll I rarely tweet about companies online but I just feel a simpler option could be easily made available. Videotron has that option. Bell, you can do it too. I believe in you. Please fix this problem. It’s annoying and makes me want to just get rid of the TV option entirely.
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Ann 🇨🇦
(@Annwatson29) reported
@Lucky_NUM13 @Videotron Same here. For SN, TSN not working.
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Francis Taquin
(@FrancisTaquin1) reported
" Videotron warns: “When 3G is shut down, you will no longer be able to call 911 if you use a mobile phone or a SIM card that is not VoLTE compatible. This is already the case when you are travelling in the United States.” How to check your phone Freedom Mobile recommends dialing #TEST (#8378). If the call goes through, your phone is VoLTE-ready. If it doesn’t, you’ll need a newer phone and SIM card to stay connected. "
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John Meloche
(@johnmeloche) reported
@Videotron you guys having issues?
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Ann 🇨🇦
(@Annwatson29) reported
@Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.
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Amelie Leah
(@melievisuals) reported
@GagnSbastien I live in Montreal.. called Vidéotron and they have an outage in my area. Could take 3-4hrs to repair.. it wasn't even declared before I called 😫
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🦈 Daveyshark 🎵 doo doo doo doo doo 🎵 🦈
(@daveyshark42) reported
Anyone else having trouble with @Videotron today? It has cut out 3 times today. #montreal
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Scale
(@alliareault) reported
Internet supposed to be incl in rent- agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.
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PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames
(@peteypopetey) reported
Freedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.