Vidéotron Outage Report in Lévis, Chaudière-Appalaches, Quebec

Problems in the last 24 hours in Lévis, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lévis, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (5%)
• Phone (2%)

Live Outage Map Near Lévis, Quebec

The most recent Vidéotron outage reports came from the following cities: Lévis.

City	Problem Type	Report Time
Lévis	E-mail	12 days ago
Lévis	Internet	22 days ago
Québec	Internet	3 months ago
Québec	Wi-fi	4 months ago
Québec	Internet	6 months ago
Québec	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lévis, Quebec

Latest outage, problems and issue reports in Lévis and nearby locations:

• 
  John G (@madhi19) reported 31 minutes ago from Québec, Quebec

  Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Videotron (@Videotron) reported 4 minutes ago

  @hfiguiere 2/3 innovating with, for example, Helix, multi-TV, home automation, self-serve transactional site, self-installation service, 5G, etc. For AMC, the channel has unrealistic demands and Videotron cannot go through, for the best interests of our customers.

• 
  Chris74 (@Chris7435266055) reported 13 minutes ago

  @Videotron I will just cancel my service, thanks. Also don't make your clients wait 30 40 50 minutes trying to get in touch with you using 611. It's just like shitting on them. Hire more people if you want to show that you care about them. Its now more than 25 min waiting 2 talk 2 U...

• 
  Mahdi. (@Dctr_MaD) reported 15 minutes ago

  americans really have it with customer service. almost fell in love with the lady at the other end of the line. Videotron/Bell prenez des notes.

• 
  eric wuttunee (@Eric80892337) reported 17 minutes ago

  But I'm not taking any chances I got another notice with Videotron my cable service this week that there's been an attempt of hacking within my server so that's where we're at guys.... I pay $67 a month extra to have my firewall

• 
  MTL#1 (@habsexpos) reported 17 minutes ago

  @NatashaAnn1717 @fagstein Agree, their CS/Tech support is exemplary @Videotron

• 
  Jeff (@Jeff60838977) reported 20 minutes ago

  Why is @Videotron throttling my internet? I pay too much money to be getting this awful service!!! smdh

• 
  WindowLinker (@windowlinker) reported 21 minutes ago

  @CTVMontreal Scam. Videotron can't even do LTE properly as they still use the old 2100 mhz frequency. Worst signals of any carrier in QC.

• 
  Anthony F. Irwin (@AnthonyIrwinLA) reported 22 minutes ago

  @JacobRude I remember one nearby was called VIDEOTRON but the one in the opposite direction was called VIDEO STORE but when you walked in, you would never know which one you were inside

• 
  Veronica Sicuso (@VeronicaSicuso) reported 24 minutes ago

  @Videotron I was told a return label could not be provided and to present myself in store during a global pandemic to return modem. Lousy customer service. Glad I cancelled before the 30 day trial period. #paidoutofpocket

• 
  ÆCH (@infamousadam13) reported 24 minutes ago

  @Videotron just had to make my day even "better" been a long day and now internets down and might only be up tomorrow... Thanks for rubbing salt in the wound 😑