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Vidéotron

Vidéotron Outage Report in Lévis, Chaudière-Appalaches, Quebec

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Lévis come from postal codes G6V and G7A .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Lévis, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lévis, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 19% Wi-fi (19%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Lévis, Quebec

The most recent Vidéotron outage reports came from the following cities: Lévis.

CityProblem TypeReport Time
Lévis E-mail 17 days ago
Lévis Internet 28 days ago
Québec Internet 3 months ago
Québec Wi-fi 5 months ago
Québec Internet 6 months ago
Québec Internet 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lévis, Quebec

Latest outage, problems and issue reports in Lévis and nearby locations:

  • madhi19
    John G (@madhi19) reported from Québec, Quebec

    Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

  • madhi19
    John G (@madhi19) reported from Québec, Quebec

    @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • HeatherJardine
    Heather Jardine (@HeatherJardine) reported

    @robertneville77 @Bell_Support @Bell Not Mtl WI... Do we dare go back to Videotron... Had way less issues with them before the new dangled Fibe crap.

  • Jessewhyte
    Jesse Whyte (@Jessewhyte) reported

    @Videotron Helix has been down since yesterday afternoon. Why no social updates to keep us posted? That way we don’t have to call in and waste everyone’s times asking how much longer

  • mehrad_t
    Mehrad Tajkarimi (@mehrad_t) reported

    @Videotron why does the device need to be disconnected from the network in order for me to forget it on helix app? So I go find the device I don't recognize and remove it from network? Revert it back that the device can be disconnected even if on network!! That's the whole point!

  • segacs
    segacs (@segacs) reported

    Anyone else's @videotron just crash? Phone, cable, internet all just went down here. Middle of the workday, not ideal.

  • BForozandeh
    Bobby (@BForozandeh) reported

    @Videotron My internet has been down since yesterday in Cote st luc, I'm working from home and I can't do my job, at least give us an update. Just so disappointing 😞

  • DrSamTheDentist
    Dr. Sam (@DrSamTheDentist) reported

    @Videotron tower that serves my house has been down for days! WiFi is a good backup, but no handoff. Amazingly works 1km from my house, but not in most of Ottawa South. Patchy network at best right now.

  • wazo78304063
    wazo (@wazo78304063) reported

    Ok tell ur guys to climb that post and fix the f…. Problem , or videotron will get a call soon, thanx

  • DrSamTheDentist
    Dr. Sam (@DrSamTheDentist) reported

    @Videotron How about some honesty. What is going on with your network? Outage in Ottawa South is on day 5. Montreal on Day 2. Please be honest with us instead of saying “it will be fixed soon”.

  • latanante26
    JR (@latanante26) reported

    @segacs @Videotron Not yet for me, but it’s been slow as hell for the past 5 minutes

  • BForozandeh
    Bobby (@BForozandeh) reported

    @R_Brookz @Videotron It's still down, I can't work, such a disappointment in service 😔