Vidéotron Outage Report in Lévis, Chaudière-Appalaches, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Lévis, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lévis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (8%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Lévis, Chaudière-Appalaches, Québec

The most recent Vidéotron outage reports came from the following cities: Québec.

City	Problem Type	Report Time
Québec	Wi-fi	23 days ago
Québec	Internet	2 months ago
Québec	Internet	2 months ago
Québec	Internet	2 months ago
Lévis	Internet	3 months ago
Québec	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Lévis, Québec

Latest outage, problems and issue reports in Lévis and nearby locations:

• John G (@madhi19) reported 15 minutes ago from Québec, Québec

  Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

• John G (@madhi19) reported 22 minutes ago from Québec, Québec

  @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• jerr (@xAzentium) reported 5 minutes ago

  @Bell_Support Can yall do something my moms been without internet and she has 3 kids under 14 since 10am yesterday do something or we are going with @Videotron the best internet company recommended that cares about customers and I suggest others as well!!! If they can’t fix this nonsense

• Dan (@M0504D) reported 6 minutes ago

  @Videotron again without internet, it’ll be 5 days with this problem.

• Draco (@Draco36244815) reported 7 minutes ago

  I swear i don't recommend @Videotron they have the worst customer service. One of they're agent's disconnect my services while i was on the phone with him ! Lol they have this hang up on customers culture !

• Marcy D (@marcy2point0) reported 10 minutes ago

  Hey @Videotron you planning to get the TV service running anytime soon? Otherwise I ain’t paying for it this month. Get your act together please and thanks.

• Dan (@M0504D) reported 13 minutes ago

  @Videotron again without wifi, it’ll be 5 days with this problem.

• pL (@pluc) reported 14 minutes ago

  @pmarriott I'm with @cogeco, it's down and @videotron called me to try and convert me. They install generators on their cable boxes on electric posts. Ain't nobody trying to sway my electricity provider

• MarcoO (@Marco_281284) reported 15 minutes ago

  @Videotron is there an issue with helix? My helix router is blinking orange. Can't watch anything. I tried unplugging and plugging the helix router but still just keeps blinking orange

• Paul Marriott, PhD. (@pmarriott) reported 15 minutes ago

  @pluc @cogeco @Videotron In other markets where there's "competition" there is still only one physical grid, though, and one grid operator/maintainer. I have no idea how it works for cable network infrastructure though.

• mitzi (@Meltdow09155158) reported 16 minutes ago

  @Videotron J0x2g0 still down? Any update or expected service?

• Rob Macfarlane (@robmacf) reported 17 minutes ago

  @Videotron Power is restored, but no cable Internet at postal code J9B. Any idea when service will be restored? TIA.