Vidéotron

Vidéotron Outage Report in Lévis, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lévis, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lévis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Lévis, Chaudière-Appalaches, Québec 05/19/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Lévis, Chaudière-Appalaches, Québec

The most recent Vidéotron outage reports came from the following cities: Québec.

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City Problem Type Report Time
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Phone
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lévis, Québec

Latest outage, problems and issue reports in Lévis and nearby locations:

  • madhi19 John G (@madhi19) reported from Québec, Québec

    @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

  • madhi19 John G (@madhi19) reported from Québec, Québec

    Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    @cuto8 @Videotron I’ve been having troubles with my data in Ottawa South for the last few days. Support said they were aware of the issue on Wednesday. Now Saturday without LTE. Calls and 3G works, so just very slow. Based on Twitter is seems like many issues around their network.

  • ivegotquestion Questions (@ivegotquestion) reported

    . @Videotron what is going on with cellular data service in #OldOttawaSouth

  • Jessewhyte Jesse Whyte (@Jessewhyte) reported

    @Videotron Helix has been down since yesterday afternoon. Why no social updates to keep us posted? That way we don’t have to call in and waste everyone’s times asking how much longer

  • EnglishMontreal searching for you. (@EnglishMontreal) reported

    @vladcatrinescu @Videotron I don’t work with Vidéotron, I think I can help with that try adding 1 before calling any number in or out of the state like+1514***. As for 611 it won’t work.

  • segacs segacs (@segacs) reported

    Anyone else's @videotron just crash? Phone, cable, internet all just went down here. Middle of the workday, not ideal.

  • EnglishMontreal searching for you. (@EnglishMontreal) reported

    @Videotron While this is good to help people in need. But there are people of Yemen 8 years of war and I know people can’t get in touch with their loved ones because they don’t have internet in Yemen not even power or food. Or it’s because they are not white ?

  • ProgressiveYow YOW Progressive (@ProgressiveYow) reported

    @Videotron @tuste69 Outage in Ottawa is on day 4. They’ll get to it, but have low expectations. CS said it may take a month based on previous experience. I had to get a Bell plan today to get me thigh 😡. I’ll be sending Videotron the bull for credit as at day 3 they’re in breach of contract.

  • ThingInABook Dead flash on a pan., (@ThingInABook) reported

    hey @Videotron i've been visited by one of your salespeople for the last two days at my building. not only he comes in unannounced, but he's also very rude, pushy, condescending and also took my cellphone out of my hands and opened an attachment without my conscent.

  • AdamLevyMTL Adam Levy (@AdamLevyMTL) reported

    @BForozandeh @Videotron Any updates? Im still down in Cote St Luc too

  • BForozandeh Bobby (@BForozandeh) reported

    @Videotron My internet has been down all afternoon and all I received from CS was that we're working on it, any updates for Cote st luc?