Vidéotron Outage Report in L'Ancienne-Lorette, Quebec

Problems in the last 24 hours in L'Ancienne-Lorette, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in L'Ancienne-Lorette, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near L'Ancienne-Lorette, Quebec

The most recent Vidéotron outage reports came from the following cities: Lévis.

City	Problem Type	Report Time
Lévis	E-mail	13 days ago
Lévis	Internet	24 days ago
Québec	Internet	3 months ago
Québec	Wi-fi	4 months ago
Québec	Internet	6 months ago
Québec	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near L'Ancienne-Lorette, Quebec

Latest outage, problems and issue reports in L'Ancienne-Lorette and nearby locations:

• 
  John G (@madhi19) reported 29 minutes ago from Québec, Quebec

  Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

• 
  John G (@madhi19) reported 46 minutes ago from Québec, Quebec

  @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Justin McKenzie (@mac_justin) reported 1 minute ago

  @darrenscrimes @ComputerChick0 I love the bit where he says he is a phone repair expert and can be trusted, also there are no 5G networks in Canada, I think Rogers Wireless, Bell Mobility, Telus Mobility and Videotron might disagree. He is not going to repair any phone of mine, he is an idiot.

• 
  Logan Foster (@LoganCDN) reported 3 minutes ago

  @Videotron internet isn't working so I can't use their helix app to talk to their customer support to tell them their internet service isn't working. Phone support tells me to use the helix app. That's some real catch 22 BS there.

• 
  Flott (@Flott_ttv) reported 3 minutes ago

  @Videotron "Jun 3 10:29:36 kernel: eth4 (Int switch port: 4) (Logical Port: 4) (phyId: c) Link DOWN. Jun 3 10:29:41 WAN Connection: ISP's DHCP did not function properly. Jun 3 10:29:46 WAN Connection: WAN(0) link down." Log de coupure internet... 2x hier, 3x ajd

• 
  Logan Foster (@LoganCDN) reported 7 minutes ago

  @Videotron sorry to say I had a horrible customer support experience with your team. One expects a lot better from your business.

• 
  Hady Raphaël (@SoccerenFolie) reported 8 minutes ago

  @P_Dubs13 @onesoccer Helix from Videotron The problem wasn't from my connexion, it comes from them. A lot of people had the same problem

• 
  💰 ฿ ☈ € € ☡ ¥ヅ (@citykidbreezy1) reported 13 minutes ago

  Mannn **** @Bell @Videotron is 10000x Better

• 
  FastPuppy (@fastpuppy) reported 14 minutes ago

  @videotron is #slow again/still I really wish they’d put a damn reset button on the front of their modems.

• 
  🇨🇦 Sauron (@Nemesis4All) reported 16 minutes ago

  @Videotron Is the internet currently down?

• 
  Eric (@Eric83722680) reported 16 minutes ago

  @fizz_ca Am I the only one with internet problems? Intermittent internet outages in the last weeks. Constant rebooting of my modem. Specially bad today. Lost my whole day of work. Is this a Fizz problem or is it a problem with @Videotron infrastructure?

• 
  Leonard Eichel (@ldeichel) reported 25 minutes ago

  @CarttCa @gregobr @Videotron Holy crap. What a jump!