Vidéotron

Vidéotron Outage Report in L'Ancienne-Lorette, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in L'Ancienne-Lorette, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in L'Ancienne-Lorette and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in L'Ancienne-Lorette, Québec 12/12/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near L'Ancienne-Lorette, Québec

The most recent Vidéotron outage reports came from the following cities: Québec.

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City Problem Type Report Time
CanadaQuébec Wi-fi
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Internet
CanadaLévis Internet
CanadaQuébec Internet

Community Discussion

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Vidéotron Issues Reports Near L'Ancienne-Lorette, Québec

Latest outage, problems and issue reports in L'Ancienne-Lorette and nearby locations:

  • madhi19 John G (@madhi19) reported from Québec, Québec

    Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

  • madhi19 John G (@madhi19) reported from Québec, Québec

    @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaotic_Shadow Kaotic 🇨🇦🍁 (@Kaotic_Shadow) reported

    @Videotron just wanted to inform you that the chat service on your website doesn't work. The captcha system doesn't either. Not like I'm trying to get internet from you guys or anything 🙃

  • IdleAmbler IdleAmbler (@IdleAmbler) reported

    @mykelmtl @Videotron Also in Verdun, have also had problems, restarted gateway but service is still choppy.

  • SnauwBeans 💜 Snauw 💜 (@SnauwBeans) reported

    Worst internet provider in quebec? Gotta be videotron with their ****** service and internet~

  • joseRpineroP Jose Piñero (@joseRpineroP) reported

    @susannayjosef @CyrilPepito @fizz_ca Is no only fizz is videotron too in verdun the connection is super slow and nothing open

  • beckysmr N Rebeca Marquez (@beckysmr) reported

    @Videotron is there any known issue this morning on your side? Any Helix/Videotron device is starting and get stuck on error RDK-03117

  • kavanyoung Kavan Young (@kavanyoung) reported

    .@Videotron is garbage. If you like waking up every day not knowing whether your internet will work, @Videotron is your guy. Lengthy, unplanned outages for everyone! Thankfully, they can bundle your **** and charge you for the data you have to use as a result! Great!

  • RjRocKs_1211 Ravi Jaiswal (@RjRocKs_1211) reported

    @Videotron Thanks for that.. I have connected with the customer service, and they said there is an outage in my location and will be back by around 2pm Est.. I hope it gets resumed more earlier.. thanks

  • FragMetalhead Angel/Devil (@FragMetalhead) reported

    It has been a week almost, continuous blackout service throighout the days, multiple times. #Helix. @Videotron

  • SamuelViolletti samuel violletti (@SamuelViolletti) reported

    @Videotron Internet super slow, gateway light is red even after resetting..

  • baylyjoanne Joanne Bayly CBC (@baylyjoanne) reported

    Could @Videotron let us know when this service outage is expected to end? Tweet maybe? I’ve been without internet for more than 5 hours. They told me earlier a major hub had been damaged.