Vidéotron Outage Report in L'Ancienne-Lorette, Quebec

Problems in the last 24 hours in L'Ancienne-Lorette, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in L'Ancienne-Lorette, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near L'Ancienne-Lorette, Quebec

The most recent Vidéotron outage reports came from the following cities: Lévis.

City	Problem Type	Report Time
Lévis	E-mail	14 days ago
Lévis	Internet	25 days ago
Québec	Internet	3 months ago
Québec	Wi-fi	4 months ago
Québec	Internet	6 months ago
Québec	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near L'Ancienne-Lorette, Quebec

Latest outage, problems and issue reports in L'Ancienne-Lorette and nearby locations:

• 
  John G (@madhi19) reported 6 minutes ago from Québec, Quebec

  Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

• 
  John G (@madhi19) reported 60 minutes ago from Québec, Quebec

  @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephanie Vicente (@StephyVicente) reported 2 minutes ago

  @Videotron when will service be restored in my area? J9A

• 
  Stephanie Vicente (@StephyVicente) reported 3 minutes ago

  @Videotron No service here in J9A still

• 
  Dr. Sam (@DrSamTheDentist) reported 3 minutes ago

  @Videotron Even before the storm support was suggesting a repair time of over a month. Now that the storm has happened I am certain any claims of service disruption will be blamed on the storm.

• 
  Stephanie Vicente (@StephyVicente) reported 4 minutes ago

  @Videotron is there still an outage in my Area? J9A ... The Helix light is white in front and the ethernet is orange but the wifi doesn't show up as an option for me to connect to at all. Doesn't even appear.

• 
  Paul Marriott, PhD. (@pmarriott) reported 7 minutes ago

  @pluc @cogeco @Videotron In other markets where there's "competition" there is still only one physical grid, though, and one grid operator/maintainer. I have no idea how it works for cable network infrastructure though.

• 
  Dr. Sam (@DrSamTheDentist) reported 11 minutes ago

  @cuto8 @reideltj @Videotron With the storm, Ottawa South is never going to see a resolution. They will deny any claims now that they can blame the storm. I am switching to bell on Tuesday, and while I’m mad I’ll be paying more, I’ll be happy to have service that works and support Apple Watch.

• 
  Christina Small (@LadyAinya) reported 11 minutes ago

  @Videotron Is K4K 1G7 still down? We have been away while the power was out, but now we have no internet.

• 
  Marcy D (@marcy2point0) reported 16 minutes ago

  Hey @Videotron you planning to get the TV service running anytime soon? Otherwise I ain’t paying for it this month. Get your act together please and thanks.

• 
  Draco (@Draco36244815) reported 22 minutes ago

  I swear i don't recommend @Videotron they have the worst customer service. One of they're agent's disconnect my services while i was on the phone with him ! Lol they have this hang up on customers culture !

• 
  Bikeview.ca (@bikeviewca) reported 22 minutes ago

  Is @Videotron cell data still down? In-laws without power and without phone data