Vidéotron

Vidéotron Outage Report in Matane, Bas-Saint-Laurent, Québec

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The latest reports from users having issues in Matane come from postal codes G4W.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Matane, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Matane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Matane, Bas-Saint-Laurent, Québec 03/24/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Matane, Bas-Saint-Laurent, Québec

The most recent Vidéotron outage reports came from the following cities: Matane.

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City Problem Type Report Time
CanadaMatane Wi-fi
CanadaMatane Internet
CanadaMatane Internet
CanadaMatane TV

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • tovahnovak Tovah Novak (@tovahnovak) reported

    @Videotron I don’t have internet or a home phone either. All my services are down 😡

  • Torkizoid A concerned human (@Torkizoid) reported

    @Videotron Nothing f’in works… and your technical support number does not work as well ….

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    The only blame the Govt has in Helix being down is their policy in maintaining monopolies in telco/tv distribution. Everything else is Videotron's fault. A primo example of Internet of Turds.

  • Patrick_Thi Patrick Thibodeau (@Patrick_Thi) reported

    @DAlisella @Videotron Why cancel Videotron??? It's Legault that send his stupid curfew message to your Helix and crashed your cable ...

  • GangstHannah Hanner (@GangstHannah) reported

    @Pioldes @robrousseau Apparently Videotron users got this **** on their tvs and it even broke Helix for a bunch of people. Fun times in Kebek

  • sylviafit Sylvia Tremblay (@sylviafit) reported

    @Videotron It's not working

  • Julien_Lavigne1 Julien Lavigne (@Julien_Lavigne1) reported

    @Videotron @Videotron sucks. Their customer service is terrible. I asked to make a change to my service and they basically said "too bad so sad."

  • teamup182 zonkers. (@teamup182) reported

    @Videotron Who approved the design for these buttons? Was there not some sort of focus group? They are tiny and practically impossible to feel. Fix this.

  • kamitsis_leon Leon Kamitsis (@kamitsis_leon) reported

    @Videotron It's not working 😢

  • unicorna_shawn Unicorn Shawn (same Horn, different year) 🦄🌈💅🏼 (@unicorna_shawn) reported

    @NorthenResister Videotron sucks rocks. The alert came after 6pm