Vidéotron Outage Report in Matane, Bas-Saint-Laurent, Québec

The latest reports from users having issues in Matane come from postal codes G4W.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Matane, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Matane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (60%)

2. 

   Wi-fi (17%)

3. 

   TV (11%)

4. 

   Total Blackout (6%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near Matane, Bas-Saint-Laurent, Québec

The most recent Vidéotron outage reports came from the following cities: Matane.

City	Problem Type	Report Time
Matane	Wi-fi	2 days ago
Matane	Internet	one year ago
Matane	Internet	2 years ago
Matane	TV	4 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Prabeen (@PrabeenTO) reported 42 seconds ago

  @Videotron horrible experience. The modem was not delivered n time. I wasted 3 hours to collect. Now it is not connecting. Now I need to pay and wait a week to get it fix. I can't work from home.I can't take day off. I should have gone with @Bell .

• rachel ouaknine (@rachelouaknine2) reported 4 minutes ago

  @Keough99co @Videotron My wifi is not working as well what is going on?

• kal'aran'rhiod (@KalSDavian) reported 5 minutes ago

  @Videotron Already contacted support. We were told we were **** out of luck, and the only option was to pay more for our home phone. Thanks. So glad we are paying so much for these services.

• Hanner (@GangstHannah) reported 7 minutes ago

  All I want is for Videotron to accept the transfer request on my behalf since they prevented me from doing it myself. I'm not going to drive 6h and back to type "oui" on a text message. Like wtf is this? @Videotron Actually help customers maybe?

• Joel Bedford (@jbedfordphoto) reported 9 minutes ago

  @Videotron legit question: have you been on hold with your customer service yet? The first song on your loop is the worst thing imaginable. Please, for gods sake, just mute it or gimme radio. Anything else. Please. #videotron

• Hanner (@GangstHannah) reported 10 minutes ago

  Videotron cancelled my transfer request because I couldn't accept it via text.... Because they made my phone inoperable while still billing me for "service". Oh, they also hung up on me. So now I'm back on the phone with TELUS to make another transfer request + call to Vidéotron

• 🌻MAD SQUIRREL (@AuthenticCanuck) reported 11 minutes ago

  @Videotron internet services DOWN again (since midnight last night). Major outage. Montreal/off-island. Anyone else file a complaint yet?

• AyeTee Su Portsu (@APortsu) reported 12 minutes ago

  @Videotron Just meant to thank you for the rapid restore flow you got with your techs going all hands on desk to fix these. We had one in Sherbrooke last week. I was in the middle of a DR SQL recovery playbook while it shut down. You resolving the matter within 15mins saved our team a lot.

• 💕~Deborah- Blockhead FOREVER ~💕 🇨🇦🇬🇧 (@80sgirlforever) reported 14 minutes ago

  Oh no!!!! @FreedomMobile was sold to @Videotron. I hope they don't go to **** now. Freedom is the BEST mobile service I have ever had and the BEST customer service team. @freedomsupport

• Lance (@LanceTLawrence) reported 14 minutes ago

  @Videotron wait I tried this I thought this was an actual fix ...now it's worse!