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Vidéotron

Vidéotron Outage Report in Matane, Bas-Saint-Laurent, Quebec

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Matane come from postal codes G4W .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Matane, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Matane, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Matane, Quebec

The most recent Vidéotron outage reports came from the following cities: Matane.

CityProblem TypeReport Time
Matane Wi-fi 24 days ago
Matane Internet 2 years ago
Matane Internet 3 years ago
Matane TV 5 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • eric_habs
    Eric 🥃 🇨🇦 (@eric_habs) reported

    @Nilan3073 @Bell_Support Oh so why have you never switched. I just switched to videotron and between my two cell phones and tv and internet I’m saving 77 dollars a month for two years and even after two years I’m saving 55 dollars compared to what I was paying

  • shennyboy
    Eric Shenfield (@shennyboy) reported

    So @Videotron lures me into DMs to try and deal with the situation and here’s what happened (they can’t change my service address).

  • ImmaWipeYou
    Alexander Soderkvist (@ImmaWipeYou) reported

    @Videotron is anyone else having wifi issues because my internet is down

  • megano_xx
    m (@megano_xx) reported

    Truly the main argument for not raising the minimum wage should be videotron tech support

  • ForzaJuve09
    Jonathan Major (@ForzaJuve09) reported

    Ordered my iPhone 12 Pro Max December 30th Got told January 11th I’d receive it. That date comes around and I get told there’s a slight delay. April 4th is the day I’ll get it. Only way I can get a phone is change colour. Thanks @Videotron #horrible #worstcustomerservice #yousuck

  • samfeigenbaum
    sam feigenbaum (@samfeigenbaum) reported

    @Videotron I have asking for help about my bill but still have not received a response?

  • infamousadam13
    ÆCH (@infamousadam13) reported

    @Videotron so I get my old plan back but if I want a new phone I have to lose my plan completely, what a load of garbage. Tell me why should I stay when Bell and Telus are being more competitive for my business and you lot don't care.

  • AndrewTI3
    Andrew Garca (@AndrewTI3) reported

    @JoeAnthony13 @Davy_Ray @Videotron Same problem here

  • andrerochon
    Télécino (@andrerochon) reported

    @Videotron again, internet down... middle of the Hab’s game... not good

  • Lewphoque
    Loup Phoque (@Lewphoque) reported

    @Davy_Ray @Videotron Same problem here!