Vidéotron

Vidéotron Outage Report in Matane, Bas-Saint-Laurent, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Matane, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Matane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Matane, Bas-Saint-Laurent, Québec 03/04/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SuzannePellet13 suzannepelletier (@SuzannePellet13) reported

    @Videotron OMG ! you will loose me as a customer ! 31 dec !!!! the ONLY night i really REALLY want have TV !!!! i think i am done with you !

  • ppalxn Phillip Alexander (@ppalxn) reported

    @FernandezInk @Videotron Every Helix user should call Videotron asking fir non service refund

  • lesleycampbell Lesley Campbell (@lesleycampbell) reported

    @Videotron How do we fix it?

  • WikyWill Hoshikuzu (@WikyWill) reported

    @Videotron **** your ****** service I'm switching tomorrow

  • EAGolfSport1 Eddie.A.GolfSport (@EAGolfSport1) reported

    @Videotron Fix this ****.

  • habsexpos MTL#1 (@habsexpos) reported

    @Guzzo_Vincenzo @cdube_sante @francoislegault And because of this alert Videotron is down. Quebec Sait Faire!!!?

  • FernandezInk Ruth Fernandez (@FernandezInk) reported

    @videotron telling me in DM « Hi. We are aware of a latency issue following the alert. The only thing to do is wait and try again from time to time. We are sorry for the inconveniences. » 😔 😳#lame #HELIX

  • habsexpos MTL#1 (@habsexpos) reported

    @ShawnGoldwater @brendanshowbiz The alert made Videotron shut down, lots of pissed off ppl

  • hypercubedan hypercubedan (@hypercubedan) reported

    @Videotron @Videotron #helix #videotron your call center numbers are not working either. Getting an all circuits busy message.

  • FernandezInk Ruth Fernandez (@FernandezInk) reported

    @Videotron Useless tweet. ETA for return to normal service? Do any of us get credit in our account for all these work around a we are finding for you? #HELIX