Vidéotron

Vidéotron Outage Report in Matane, Bas-Saint-Laurent, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Matane, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Matane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Matane, Bas-Saint-Laurent, Québec 12/21/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • RessyM Stressy Ressy 💙 (@RessyM) reported

    And the sad thing is... The only thing that could possibly help things would be the Shaw/Rogers merging being denied, as well as the sale to Videotron... And somehow finding a way to get new independents to be created.. Cuz theres none but Teksavvy now.

  • LockieSimon Simon Lockie (@LockieSimon) reported

    The focus on enforceability of the @FP_Champagne conditions misses the mark: the conditions themselves are irrelevant to solving the actual problem, ie that Canada's wireless markets (including Quebec) are the least competitive in the world, and Videotron simply won't change that

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    @Videotron I can never verify my ID on twitter, and your chat site doesn't work for me, probably because I block ads/tracking at the DNS level. "Uncaught ReferenceError: genChat is not defined"

  • Mark_Goldberg Mark Goldberg (@Mark_Goldberg) reported

    The #CRTC rulings on Negotiated Agreements call for filing them on the public record. I wonder if the complaint about the Rogers - Videotron agreement is premature, given that until the deal closes, just as a matter of law, does an agreement even exist to be filed? Lawyers? 3/6

  • HSmythe10 Hank Smythe 🇺🇦 (@HSmythe10) reported

    @AnthonyLacavera Only in socialized Canada should anyone but the owners decide whom they should sell to. FYI the Crown can direct divestiture but not pick the receiving buyers. @Globalive never stood a chance against the size of @Videotron.

  • LostDei TheLostDeiTy (@LostDei) reported

    @Videotron Why is the Goddamn internet ALWAYS down. And even worse you always pretend like there is no problem. Zero transparency with your customers. I'm done with you guys after this contract.

  • chouette007 La Justicière (@chouette007) reported

    @ETTelecom At #Videotron, they lie to you about your rights and if you insist on having them respected, they will threaten your family. They send their reporters after you outright to extort. Complaint handling goes through extortion at Videotron

  • muffintt TT (@muffintt) reported

    @MikeJef52847703 @uproarcapital I’m in Montreal and have been a videotron (QBR) customer for several years and am satisfied. Service interruption/billing issues are rare. If they can replicate their operational success on Freedom then it should be fine. But it also depends on how much west hate QC I guess…

  • andoy007 Andrew (@andoy007) reported

    @aguyswife1 You don’t even know what the deal is stop the garbage . Videotron out of Quebec will be the fourth do research before you post

  • JPTorunski JP Torunski (@JPTorunski) reported

    @mrmoneymustache I tried with wifi (Bell and Rogers service), Rogers mobile and Videotron mobile with android and iphone, chrome on Windows PC and Mac os with safari