Vidéotron Outage Report in Matane, Bas-Saint-Laurent, Québec
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The latest reports from users having issues in Matane come from postal codes G4W.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Matane, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Matane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (59%)
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Wi-fi (19%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Matane, Bas-Saint-Laurent, Québec
The most recent Vidéotron outage reports came from the following cities: Matane.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Dubois
(@siobudcire) reported
.@Videotron internet down?sainte Dorothee?
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Eric Dizon
(@dizoneric) reported
@Videotron My internet connection is down at H2T/Plateau-Mile End. Can you provide a window on when the service will be restored?
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Eric Dizon
(@dizoneric) reported
@Videotron Yeah but no one is answering in both chat and call. So Im out of options here. It’s been an hour… maybe pass the info along now that you see multiple users have internet issues.
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Vlad Catrinescu
(@vladcatrinescu) reported
Hey @Videotron - Just called tech support and your employee basically said he doesnt feel like helping and was very disrespectful. What happened to your customer service?
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Dr. Sam
(@DrSamTheDentist) reported
@Videotron’s LTE service has been out in Ottawa since May 11th! (10 days before the storm). No explanation, no apology, simply “too bad, use 3G”. One month of no service and Videotron says to just keep waiting. What a joke! Be warned if your are thinking of switching.
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Christina Small
(@LadyAinya) reported
@Videotron Is K4K 1G7 still down? We have been away while the power was out, but now we have no internet.
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Mira
(@mira_coms367) reported
@dizoneric @Videotron I just got off the phone with an agent who said there is an outage in the area. She didn’t know exactly how long until the service is restored but maybe a couple of hours, and before tomorrow.
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kindeagle.eth
(@thekindeagle) reported
@P_rudence_ @ThomasR92483779 @Videotron I’m having internet issues again as well. They tore up Henri Julien/Boucher again.
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Charlie O. Jones
(@TinyRedBalls) reported
@jacobin 2/2 And 2) The paragraph introducing PKP to the mix seems misleading. To my understanding, it is not the cleaving off of Freedom and possible purchase by PKP that is the problem -- Videotron going national? -- but what would remain for Rogers to acquire.
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d
(@awayfortheday) reported
@Videotron Hi, I contacted customer support about not having phone reception three days ago and still have not received a response.