Vidéotron

Vidéotron Outage Report in Matane, Bas-Saint-Laurent, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Matane, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Matane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Matane, Bas-Saint-Laurent, Québec 01/18/2026 01:55

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • juycer Juliana C 🏳️‍🌈 (@juycer) reported

    @Videotron Yeap, I was connected to 5ghz network, I changed to 2.4 and it’s a little better. I’ve been complaining for a long time, but due to my wife’s name in the contract, when I try to confirm the identity, you guys says that it can’t be confirmed.

  • MAAWLAW Mark Warner (@MAAWLAW) reported

    “Independent internet service providers… are… upset about @Rogers offering a sweetheart deal to @Videotron that could drive them out of business altogether… the arrangement smacks of anti-competitive behaviour. A legal challenge… is not just possible; it is most likely.”🤔

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    @Videotron I can never verify my ID on twitter, and your chat site doesn't work for me, probably because I block ads/tracking at the DNS level. "Uncaught ReferenceError: genChat is not defined"

  • Lachine4life Franco Fragapane (@Lachine4life) reported

    @HunterZThompson Why aren't you with Videotron? Bell is terrible lol

  • 2closetocall Bryan Breguet (@2closetocall) reported

    @CaelemSG @Curbisboy Well for cellular it might actually help since they'll still Freedom to Videotron, right? Weirdly enough

  • BenKlass Ben Klass (@BenKlass) reported

    Videotron is saying it will bring prices down once it enters foreign territory. I’m currently paying $45 per month for 27 GB and unlimited calling from fido. Hey @PKP_Qc, you want my business? Make me a better offer!

  • TheGraceful_1 Sean Lapalme (@TheGraceful_1) reported

    @Videotron why are you so garbage at sim sub. Missing nfl playoffs because you guys are asleep at the switch.

  • poolie1000 Dan Potvin (@poolie1000) reported

    One hour waiting for an agent on live chat and counting, I got zero mobile network service since I landed in Mexico a week ago, but yet you charge me $14 traveler pass every day for a service I never got and for making 2 phone calls to videotron. When did you guys get so bad???

  • yiffyballs yiffyballs (@yiffyballs) reported

    @TekSavvyBuzz @FP_Champagne @CRTCeng **** videotron, they suck *** anyway. too busy supporting quebec separatism to maintain their own networks

  • CBJSamper sam (@CBJSamper) reported

    @eric_sportsfan @notwonsince1967 @Vicnasty2point0 if you can get bell fibe then videotron is a ******* scam lmao, they know they are the only solution for people without fiber for good download speed so they gauge their prices