Vidéotron

Vidéotron Outage Report in Matane, Bas-Saint-Laurent, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Matane, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Matane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Matane, Bas-Saint-Laurent, Québec 01/30/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jesse__jayyy jesse jay (@jesse__jayyy) reported

    @Videotron what is happening with internet? these last weeks have been horrible, it keeps dropping.

  • thomlbvr Thomas Lefebvre (@thomlbvr) reported

    @Videotron Internet seems down here in Plateau Mont-Royal, is it part of a bigger issue or I'm just isolated?

  • closetofofo nien 🇨🇦 12 (@closetofofo) reported

    after 3 weeks with bad *** WiFi and the worst customer service from Primus, we are finally changing to @Videotron so I pray I have decent WiFi from now on

  • DracosAlpha @dracosalpha (@DracosAlpha) reported

    Seems to me that Videotron is purposely choking independent ISPs by introducing outrageous delays (5 days) before they'll even activate a modem on their infrastructure. Meanwhile, as we've seen with my daughters' service, their own setups suffer no such delays.

  • KalSDavian kal | Nihilian Effect 📚 saga (@KalSDavian) reported

    @Videotron your new Helix modem is stupid. It has **** parental controls that automatically add any new/turned on devices to the untrusted list, making me constantly need to adjust settings, & half of the settings locked behind a phone app make everything needlessly complicated.

  • ChronicsGe Ge_Chronics (@ChronicsGe) reported

    @Videotron you must be the most horrible company to work with when it comes to internet ur shyt is literally year 2000 dud Internet

  • kateryanfan chrisB (@kateryanfan) reported

    @stingraymusic Seems to pe a problem with your Stingray adisq channel (559 on videotron) Audio it at least 1 minute ahaed of image

  • JasonPayette Jason Payette (@JasonPayette) reported

    @Videotron Is there an outage in Pointe Claire at the moment?

  • zaphod Mustafa (@zaphod) reported

    @Videotron is the internet down in Montreal?

  • ShawnF1998 Shawn Fournier (@ShawnF1998) reported

    Told Apple Support that Videotron just googled my problems and told me to call them, they straight up just laughed and I'm embarrassed to be with Videotron lmao, shame on you @Videotron smh