Vidéotron Outage Report in Matane, Bas-Saint-Laurent, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Matane, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Matane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Total Blackout
Community DiscussionTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Vidéotron Issues ReportsLatest outage, problems and issue reports in social media:
@Videotron Thanks but this needs to go to customer loyalty or whatever the next step is. Or even the CCTS. I’m out $700.
Your customer care site is broken with a 500 error. I can't log in. @Videotron
Competitors have complained that the Rogers-Videotron-Shaw deal are anticompetitive: they cement Rogers and Videotron's position in the market while shutting out others. Teksavvy, for example, has filed a complaint with the regulator opposing off-the-books agreements like these.
@Videotron I have an outage - my helix gateway doesn't connect to the internet no more
@CRTCeng Every year we have augmentation of service price, a hoax between videotron and union. happen when they requested more money for their services as union. i worked in videotron , its how it work. like they give u stupid training just to claim taxes and credit from the gov
Juliana C 🏳️🌈
from Longueuil, Québec
Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.
@MobileSyrup I’m with @Videotron on a win back plan, coverage is excellent and customer service is beyond reproach!
Daniel Massicotte 🌎
@Videotron I finally solved the problem of HELIX, all I needed was a hammer.
@MatthewEvolves umm...the guy owns videotron ? you dont think he wants to have his stuff on his own network eventually ?
@Videotron so after speaking with tech support, still no help. I’m priority to get service back but its been 3 days. Can I assume this month will be free??