Vidéotron outages and service status in Matane, Quebec

Problems in the last 24 hours in Matane, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Matane, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Matane, Quebec

The most recent Vidéotron outage reports came from the following cities: Matane.

City	Problem Type	Report Time
Matane	Wi-fi	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scale (@alliareault) reported 3 minutes ago

  Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024

• 
  Jean Laroche (@boursouvie) reported 4 minutes ago

  Anyone here has audio problems with @CNBC linear TV (Vidéotron is my internet provider)?

• 
  Audrey Laurent-André (@CancerPrime) reported 4 minutes ago

  @Videotron Hello, I still don't have access to the internet. Is it possible to tell me if the problem is at my place or part of a bigger outage please?

• 
  Morin (@MorinLoL1) reported 10 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Marc Lawsane (@InsaneLawsane) reported 11 minutes ago

  @Videotron once again no service!?!?

• 
  Arka Chatterjee (@arkachatter1986) reported 14 minutes ago

  @Videotron You seem to be getting worser by the day , maybe the monopoly is catching up to you ... Every day my internet is down for 2 to 3 times.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 16 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Buck (@BuckPanic) reported 17 minutes ago

  @aybrowatchyrjet QC never seeing NHL hockey in videotron

• 
  Scale (@alliareault) reported 17 minutes ago

  Internet supposed to be incl in rent- lease agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.

• 
  Darshan Singh 🇨🇦🇨🇦🇨🇦 (@DarshanVancity) reported 19 minutes ago

  @jeanphilippedr1 @pxw13 Videotron loses maybe a mill on the Als at worst but makes 100 mill profit otherwise all it does is reduce the tax they pay on the profit. I’m not losing sleep over that, ticats, stamps or MLSE. These accountants are more creative than Spielberg.