Vidéotron

Vidéotron Outage Report in Matane, Bas-Saint-Laurent, Québec

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The latest reports from users having issues in Matane come from postal codes G4W.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Matane, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Matane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Matane, Bas-Saint-Laurent, Québec 03/19/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Matane, Bas-Saint-Laurent, Québec

The most recent Vidéotron outage reports came from the following cities: Matane.

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City Problem Type Report Time
CanadaMatane Wi-fi
CanadaMatane Internet
CanadaMatane Internet
CanadaMatane TV

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • andreas_indro Andreas Indro (@andreas_indro) reported

    @Videotron Enough is enough. I am not part of the 80%. I still don't have the service after it worked (briefly) yesterday. Trying to call customer service, the line is always busy. A Videotron customer since 2007, now have Internet, TV, mobile, I will be switching to Bell. So disappointed

  • NolanPDX Nolan Rogerson (@NolanPDX) reported

    @Videotron Still down H1Y

  • HannerJimenez3 Hanner Jimenez (@HannerJimenez3) reported

    @Videotron I’ve never lost electricity but I’m without internet since Thursday night!!! Any updates on when would it be back? 😐😐😐

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron Still out here as well, stupid flashing orange light.

  • Crescent_Gamer Crescent Lunaris (@Crescent_Gamer) reported

    @Videotron Apparently not. It's going down on more areas and worse then when the storm was full blast.

  • kevinugg Kevin Uggowitzer (@kevinugg) reported

    @Videotron service is still down in NDG when will it be restored?

  • BigMouthShea Shea Angus (@BigMouthShea) reported

    @KevinGlinas1 @Videotron @DanielleLocas Same issue here! Was working earlier today and has been out for around an hour or so again now..

  • chris_tud Cristiana (@chris_tud) reported

    @Videotron @Videotron helix is down in Pincourt and NDIP area … no sign to work even though we have electricity since last night!

  • Aidan_richlich go follow my moms insta (@Aidan_richlich) reported

    @Videotron how did i have internet from 8 am until like 3:30 pm but now its off, but my buddy down the street got his internet back at 3:30 ? yall ******* around man

  • ric_yul Rick (@ric_yul) reported

    @ange0001 @Videotron I’m on Macdonald street as well and still no service even though I have been restored electricity for over 24 hours,