Vidéotron

Vidéotron Outage Report in Matane, Bas-Saint-Laurent, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Matane, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Matane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Matane, Bas-Saint-Laurent, Québec 05/13/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Zulopol Zulopol 🍁 (@Zulopol) reported from Sturgeon County, Alberta

    @Videotron @MarkoTech9 Customer Service au Telephone < Customer Service au Clavardage

  • KcParnell GetItRight 🍁 (@KcParnell) reported

    @Videotron BS. Other services offer it at lower rates. You don't give a **** about your customers.

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • Cyborg_Simon Simon Lussier (@Cyborg_Simon) reported

    @perreaux with videotron for years, never had any problems, now with helix for internet, but no tv. (i dont recommend helix tv) but internet is A-1 #JoinTheDarkSide and they go out of their way in service a la clientele, even through covid

  • x_tina8000 Kristina Hernandez (@x_tina8000) reported from Clarence-Rockland, Ontario

    People living in Rockland, who is your internet provider? I am so tired of @Bell ****, lies and outrages prices. Any feedback on @Videotron ?

  • fernan2_94 Fernando Arteaga (@fernan2_94) reported

    @Videotron are you down? I don’t internet, Ste-Foy, Quebec

  • snnscrfn S Scarfone (@snnscrfn) reported

    @perreaux Also on the plateau. I have fizz (uses Videotron network) and I have the same issue. Works fine but intermittent especially around lunchtime. I'll be cut off calls once or twice per day. They see nothing in their logs either.

  • Toplinesman Pete Michaels. 🌊 (@Toplinesman) reported

    @WalkingDead_AMC Hey AMC maybe don’t price gouge your partners, especially during a pandemic. @Videotron had to drop you or they would have raised customer’s monthly bills, again!

  • eth_savage LORD SAVAGE (@eth_savage) reported

    @Videotron Yes. You can help by providing me with a credit to my account for my time wasted last night.

  • SurkiTV 🏳️‍🌈 Surki, Zombie of Seduction💛🖤🤍💜 (@SurkiTV) reported

    @Citizen_Kwy All the fricking restaurants are closed and I'm going insane! So I'me now working for Videotron as a tech support. I've increased my wages by 50% just by starting to work there. Also, now I have health insurance