Vidéotron

Vidéotron Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Joli, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Mont-Joli, Bas-Saint-Laurent, Québec 07/27/2024 00:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Total Blackout (8%)

    Total Blackout (8%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. TV (5%)

    TV (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • RealJoeSoldano Joe (@RealJoeSoldano) reported

    @TheKaufmanShow It was a Videotron outage. Not the "internet" but a server issue. I checked online and there was a workaround. 1) connected to my phone's hotspot 2) logged into my PC's VPN Worked like a charm, but the outage still sucked. I'm staying with Videotron.

  • GabBeland14 Gabriel Béland (@GabBeland14) reported

    @FelChocobo @Videotron ... let's say in the worst scenario, services are down until midnight. 1pm to 12. We talk about 10 hours. In a month, there's approx. 720 hours. You're asking for a credit of 1.39% :) ... Again, IF you lose 10 hours of services, which I highly doubt.

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • PaoloVenetti Paolo Venetti (@PaoloVenetti) reported

    today videotron not working made my day so bad cant study nothing.

  • volumeknob1 The Volume **** (@volumeknob1) reported

    @GastorAlmonte Thanks for nothing for the internet outage @Videotron

  • GabBeland14 Gabriel Béland (@GabBeland14) reported

    @Videotron ... let's say in the worst scenario, services are down until midnight. 1pm to 12. We talk about 10 hours. In a month, there's approx. 720 hours. You're asking for a credit of 1.39% :) ... Again, IF you lose 10 hours of services, which I highly doubt.

  • jonathanhouetw2 TheGrizzlyBanjo (@jonathanhouetw2) reported

    @Videotron Our grocery stores were having trouble before

  • SereSBTW BLS SereS (@SereSBTW) reported

    @atomikpsd @Videotron Damn

  • Beerhaze Beerhaze (@Beerhaze) reported

    @GadSaad @Videotron If you have a personal router (not Helix) - login to your router and set the DNS servers to Google 8.8.8.8 and Cloudflare 1.1.1.1 for now. Connecting your computer to the router/modem using an Ethernet cable should also work.

  • eleijon Erik Leijon (@eleijon) reported

    @Miss_Mel181 Not my fault Videotron was down