Vidéotron Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Mont-Joli, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Kaotic 🇨🇦🍁 (@Kaotic_Shadow) reported
@Videotron just wanted to inform you that the chat service on your website doesn't work. The captcha system doesn't either. Not like I'm trying to get internet from you guys or anything 🙃
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Jose Piñero (@joseRpineroP) reported
@susannayjosef @CyrilPepito @fizz_ca Is no only fizz is videotron too in verdun the connection is super slow and nothing open
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Scotty J (@Scott_EJ84) reported
@videotron Internet connection is horrid this morning. Appears to be happening all over the city.
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Ravi Jaiswal (@RjRocKs_1211) reported
@Videotron Thanks for that.. I have connected with the customer service, and they said there is an outage in my location and will be back by around 2pm Est.. I hope it gets resumed more earlier.. thanks
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Jody (@jodyheavener) reported
@Videotron I have Helix hardware that I own but cannot use as I’m moving out of your service area - do you want it back?
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caontherocks (@caontherocks) reported
Is @Videotron down? My home internet is connected but there’s no internet
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Cyril Pepito (@CyrilPepito) reported
@Videotron @fizz_ca update on resolution please!
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Kristian Kahn (@KristianKahn) reported
@Videotron you twice my account twice 133$ and refuse to pay it back. Been dealing with this for months. Everyone: stay away. Worst customer service ever!
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Aime (@ijenda44) reported
Is it true that customers need to pay 100$ for a tech to come and install internet and TV at home @Videotron ?? Tried to do the installation myself but the connection is very poor.. thanks for your help!
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MTL Media (@mtlmedia_games) reported
@Videotron internet service has been incredibly slow this morning almost unusable, and I see numerous reports on outages. Can you updates us on the situation?