1. Home
  2. Companies
  3. Vidéotron
  4. Gatineau, Quebec
Vidéotron

Vidéotron Outage Report in Gatineau, Outaouais, Quebec

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Gatineau come from postal codes J8Z and J8X .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 19% Wi-fi (19%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Gatineau, Quebec

The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.

CityProblem TypeReport Time
Ottawa Total Blackout 10 days ago
Gatineau Internet 16 days ago
Ottawa TV 21 days ago
Ottawa Internet 21 days ago
Ottawa Internet 21 days ago
Ottawa Internet 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • AllieKnitNinja
    Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • johnefrancis
    johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Crimsonium
    Frank Morissette (@Crimsonium) reported

    @Videotron Still out here as well, stupid flashing orange light.

  • HannerJimenez3
    Hanner Jimenez (@HannerJimenez3) reported

    @Videotron I’ve never lost electricity but I’m without internet since Thursday night!!! Any updates on when would it be back? 😐😐😐

  • thefunk
    PJ_Johnson (@thefunk) reported

    Hey @Videotron I lost service about 2 hours ago in Verdun.

  • AlexisTrudeau7
    Pablo That Alien (@AlexisTrudeau7) reported

    @ange0001 @Videotron You won't be seeing a truck anytime soon, they're working with telecoms meaning they don't need to work on your street unless a wire is visibly broken

  • ric_yul
    Rick (@ric_yul) reported

    @Videotron Will Videotron be crediting customers, the days without service?

  • arrowsauce10
    alex arrowsmith (@arrowsauce10) reported

    @Videotron you guys want to fix my internet in villeray ? Or you going to compensate me for paying for a week of internet with nothing to show for it ?

  • BigMouthShea
    Shea Angus (@BigMouthShea) reported

    @KevinGlinas1 @Videotron @DanielleLocas Same issue here! Was working earlier today and has been out for around an hour or so again now..

  • Crescent_Gamer
    Crescent Lunaris (@Crescent_Gamer) reported

    @Videotron Apparently not. It's going down on more areas and worse then when the storm was full blast.

  • JustinSW20
    LOOK AT THOSE STRINGS SERENA #FOCUS (@JustinSW20) reported

    @Videotron FULL OF ****

  • MelanieG66
    Melanie (@MelanieG66) reported

    @Videotron Sure 90%… I’m in Dorval and no one here has it and most of the West Island as well. I’ve had power but no internet. Get your crap together and get my internet back.