Vidéotron Outage Report in Gatineau, Outaouais, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Vidéotron
Vidéotron is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (68%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Sauto
(@Sauto_aie) reported
@Videotron why is your internet so ****** ****?
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asta
(@asta) reported
@TSN_Sports would love to but your signal isn't getting through on @Videotron today. GRRRRR
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Hubert Figuière
(@hfiguiere) reported
@Videotron and before you lecture me on how to use the PVR, I went and had to set "Record series" again, since next week episode wasn't set to record. It not like you have ever fixed any of the TV guide issues I have had in the past. So I keep complaining. Pay more, get less.
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Z
(@LonerZue) reported
@GhostGaming @Videotron ur internet not working im lagging allot
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jesse jay
(@jesse__jayyy) reported
@Videotron what is happening with internet? these last weeks have been horrible, it keeps dropping.
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Z
(@LonerZue) reported
@Videotron Never mind its ok
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fizz
(@fizz_ca) reported
@christo34794232 Hello @christo34794232 Our Home Internet is a very reliable service. We do not use 3rd parties providers, but the Videotron infrastructure, however, Fizz is an independent supplier. -CO
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David M. Robertson
(@D_Robertson41) reported
FYI @TSN_Sports TSN 2 Masters coverage has gone dark, no signal on @Videotron all others working fine.
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💎
(@InfinitumTrader) reported
@dkoffler @Videotron Hello, I was on google and landed here. How did u solve this issue?
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Timothe Lapetite
(@nebukam) reported
@Videotron It's very not environment friendly to force your customers to move to Helix w/ new hardware, preventing them from using perfectly working modem/router (for no valid reason, technical or otherwise), /or/ have them pay +>15$ per month to keep the old service...