Vidéotron Outage Report in Gatineau, Outaouais, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (64%)
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Wi-fi (15%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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(izanagi)⁷
(@y_cupidon) reported
@fatjuicyheart was over there like damn not again videotron then I realized
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Janine Bertolo (she/her)
(@JanineBertolo) reported
@Videotron @NoLore Totally knocked off line here in Gatineau, 2 of us wfh. I texted a friend who looked up the Videtron support phone number for me. No answer, automatic hang up and busy signal. How hard would it be for a telecomms giant to record an automated message letting ppl know what's up?
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iProSocial
(@iProSocial) reported
@videotron what happened to your DNS servers? What did you do that fixed it for SOME of your clients today. Why is taking so long to fix it for Gatineau???
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onein7.6billions
(@ONEIN7BI) reported
@SugoiDekai2020 @CBergstaller @Videotron Still was shot amd created problems Answer they still gonna charge me if I used my internet phone
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ashy
(@HausOfAshleyy) reported
@Videotron hello??? Answer please? Going on like 22 hours no internet! The wifi signal shows up now but still no internet connection. This is BS.
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Patrick Thibodeau
(@Patrick_Thi) reported
@CBergstaller @Videotron Never seen technology fail before ? Lol
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ashy
(@HausOfAshleyy) reported
@Videotron I’m on an endless hold currently trying to speak to someone, can you just answer me here? My internet has been down for like 20 hours, I need to do my school work!!! I’m in Montreal (NDG), when will it gr back???
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Nora Loreto
(@NoLore) reported
@Videotron The outage today put me totally offline -- no data or wifi. I only say there was a bigger issue when I finally got service back. I didn't have any way to look your number up! A text would have been appreciated.
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RotiiK
(@RotiiK) reported
good everyning twiteter i am drunk @BaileyThe16th ;left early @mitocatria thinks im stupid drunk adn @ClanGoat its like a straight goblin monkey and i just texted my friend about how i feel about her and videotron stopped working ealier today ******* shitbags
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Dina
(@soitsdina) reported
@Videotron my internet is still down... it's been down since 1pm yesterday. Is it just me or are you still having issues on your end ?