Vidéotron Outage Report in Gatineau, Outaouais, Québec
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The latest reports from users having issues in Gatineau come from postal codes J8P.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
TV | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Gatineau |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Ann Lemieux
(@ann_lemieux) reported
@Videotron #Quebec Since replacing Videotron Box for cable (one week), all was great. (TY to your Technician) Yesterday I had no Data, so I called Tech. Support after 2 attempts to fix it with no luck (Sam) told me,my remote is defective. When I asked…
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Margaret Anne
(@ohwell321) reported
@DiRobertis @Videotron I know the leafs game is up for free on their (sportsnets) main page cause of all the issues they’ve been having, not sure about other games. Hoping it actually streams tonight and doesn’t go down every 30 seconds.
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Meghann C
(@Meghann_88) reported
Wondering if @Videotron is having general issues with their internet in Montreal or if it’s just mine 🤔
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GSG Flash
(@GSGFlash) reported
@Videotron Hi, quick question about my Videotron invoice. I paid my latest balance last week, however I still don't see it reflected in the Customer Centre and I received an email today that my payment is due. Just want to make sure that I won't get charged for a late payment.
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Matt Harrington
(@MattHar65517869) reported
Second day in a row on hold @Videotron mobile. Yesterday was 1 hour. Today, it has been 1.5 hours. Listening to the same message about how I can do my transaction on line. They just don't give a damn about the customer.
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Christian Duguay 💉💉 🇨🇦
(@SensDuguay) reported
@JulianGianfran4 I'm on @Videotron That sucks. We use to have access to every big ppv.. I dont get why if were gona pay for it, we shouldnt have access to it 😒
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Caroline Talbot
(@TalbotCaroline1) reported
@Meghann_88 @Videotron I am in Longueuil and Helix Internet has been down for 1 hour.
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Noor Nahas
(@NoorNahas1) reported
Without these laws, Microsoft, Bell, Videotron, etc would need to outsource support/programming to overseas countries, but instead, they can just pay garbage wages to Quebecois who can't escape and speak passable English.
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Adam Babcock
(@nemesys2k) reported
@Videotron 3 days of intermittent internet service. Tech support claims it's planned maintenance and modernization. Would have been nice to have some advanced notice since I work from home and rely on a constant internet connection. Might have to switch to a different provider.
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Josloujac12🇨🇦
(@josloujac12) reported
@PurolatorInc @PurolatorHelp Very bad delivery service, not on time, horrible customer service. Please @videotron use a different a different shipping company ASAP😠🤬