Vidéotron Outage Report in Gatineau, Outaouais, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Christopher provost
(@Christopherprov) reported
from
Chelsea, Québec
@Videotron seems to be a major outage but not able to contact you.
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🇨🇦Dean Hoisak🇨🇦
(@CdnAvSpotter) reported
from
Ottawa, Ontario
@RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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Michèle 🏡 😷 🎃 #wearshermask
(@ottawadeafgirl) reported
from
Ottawa, Ontario
@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie
(@jamie_montreal) reported
@Videotron Any update on the internet outage? It worked for an hour last night and then went down again. I'm in H1W.
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markenman22
(@markenman22) reported
@Videotron How do bell customers have internet and videotron has an outage?? I'm canceling my service asap
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Olivier Poulin
(@poulio445) reported
@Videotron @Bell Not to mention two people in our household work from home; two days of lost work isn't going to be properly compensated by the $10 offered by your customer service which is what we got 2 months ago when our internet went out for two days.
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Luka
(@LukaBJKN) reported
@wiccan_place @Videotron Nobody, Canada is a failed state and get ready to lose a third. I'm in the exact same situation brother and it ******* sucks
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Saki's Byte
(@SakisByte) reported
@Julie97147370 @Videotron Yeah videotron should have an outage map because they often have service disruptions in winter.
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Ash
(@Ash236004717712) reported
@Videotron i swear to god it’s been 2 days of no service or wifi u guys better hurry ******** up this is not normal
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Feddy
(@JohnnyFeddy) reported
@Videotron home phone, tv, Internet all out of service. Mobility service extremely slow. It’s been two days now, I live in Ahuntsic, estimate of when services will return?? Also, #Videotron better offer a heavy discount on my services or I’m going back to bell.
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Saint Germain 🗽 ⚖️ 🕊️ 🌻
(@stgermy) reported
@Videotron No service at H8S
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THESPORTSGUY
(@IMFROMCANADAEH) reported
@Videotron An outage map is DEFINITELY something you need to work on. I appreciate the unlimited data on my phone but I cannot run my other 20 devices tethered to it. I hope I am not required to call AGAIN to get compensation. This should be automatic for all customers.
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Spiros Platon
(@shadyspirit) reported
@Videotron power came back, but Helix is down.