Vidéotron Outage Report in Gatineau, Outaouais, Québec
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The latest reports from users having issues in Gatineau come from postal codes J8Z and J8X.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (60%)
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Wi-fi (18%)
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TV (11%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Gatineau and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
TV | |
| Gatineau |
TV | |
| Ottawa |
Internet | |
| Gatineau |
Wi-fi | |
| Ottawa |
Phone | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Algis Akstinas
(@AlsoKnownAs_AA) reported
@RogerD416 No actual #MVNO will emerge under these newly detailed old decisions. Doesn't help large regionals as they already have network sharing or roaming deals (Videotron, Freedom, Eastlink). Does not help potential new entrants e.g. Cogeco or Xplorenet either. Nothing-burger. New wrap.
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Ahmad Z. أحمد
(@ZETO05) reported
@Videotron i woke up on charging my CC for $600 and when i inquire about that your department told me that i used it. They never understood that the sim card wasn’t in my cellphone in the last month. Rude and unprofessional CS. They didn’t even cooperate to investigate!! #quebec
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Cathy Stone.No dms please!
(@CathySt35873400) reported
Mr Champagne. Videotron does not have nationwide coverage re. Is the transfer to Videotron of Shaw now going to allow Videotron full service across Canada?
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Commissioner Miner
(@fanCRTCProfling) reported
@mgeist @pablorodriguez Sort of reminds me of the senator pushing the porn blocking bill when she said Videotron and Bell support it but refused to show up & discuss it as witnesses. Speaks for itself.
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Donald Bailly
(@DonaldBailly) reported
@annedeblois With Bell FIBE, you need to unsubscribe from more than one channel in order to get TSN (you cannot subscribe to only one TSN channel). With Videotron, you need to be subscribed to a Sports package in order to get TSN, but the whole network counts for only ONE of your channels.
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Destro WOD
(@DestroWod) reported
@charmer_123 @normal_andy No videotron charmer? Here it was Videotron and Blockbuster along independants. Then later Flash video became huge. Sadly most shut down now. When i lived in Sherbrooke there was a small chain call video-clip. Had one next door litterally neighbor but it closed first year i
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Brett Playford
(@playford_brett) reported
@Videotron do you actually help Canadians or just words and tovmake them feel better
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Nick Hatswell
(@strutswell) reported
@Mae149 @Videotron I am incredibly interested to learn more about not using DNS resolution I thought it was a requirement for ipv6. Is there some other service discovery you are using?
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Jeremie Moreau
(@MvpMoreau) reported
@Bell your wifi *******, im just trying to relax and Play some online games but Every 5 it keep getting me disconect..its been 1 week that im with you, worst week of my Life (im talking about wifi) @Videotron is way more stable
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Manon Lessard
(@Mae149) reported
@strutswell @Videotron We run an ipv6 infra but we don't do ipv6 DNS resolution. So among other things, we'd have to that, and there are issues with windows share that have been known to cause issues in the past when clients show up v6. Not a huge deal but on top of heavy pile.