Vidéotron Outage Report in Gatineau, Outaouais, Québec
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The latest reports from users having issues in Gatineau come from postal codes J8P, J9J, J8T, J9H and J8Y.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (10%)
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Total Blackout (8%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Val-des-Monts.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Gatineau |
Wi-fi | |
| Gatineau |
Internet | |
| Ottawa |
Wi-fi | |
| Gatineau |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Jesse Arcouette
(@jesse_arcouette) reported
@Videotron why is my internet not working all of the sudden? help
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Etienne CS
(@EtiDaFwEaK) reported
@RaphaelPoire @Videotron @Sportsnet yeah i have the same issue :(
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AyeTee Su Portsu
(@APortsu) reported
@Videotron Just meant to thank you for the rapid restore flow you got with your techs going all hands on desk to fix these. We had one in Sherbrooke last week. I was in the middle of a DR SQL recovery playbook while it shut down. You resolving the matter within 15mins saved our team a lot.
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💕~Deborah- Blockhead FOREVER ~💕 🇨🇦🇬🇧
(@80sgirlforever) reported
Oh no!!!! @FreedomMobile was sold to @Videotron. I hope they don't go to **** now. Freedom is the BEST mobile service I have ever had and the BEST customer service team. @freedomsupport
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GO Lit
(@go_literary) reported
@Videotron you ask your customers be respectful—teach your RUDE employees the same!!! #CustomerService
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Jean-François Gagné
(@jfg956) reported
I am unable to access my @PeoplesGroupFin account because of a problem with @Videotron DNS. To solve my problem, I updated @googlechrome settings to use Google Public DNS. [1 of N]
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Ray
(@_rayy) reported
@ms4setup @Videotron Same problem this morning. Looks like DNS problem but even setting a different DNS doesn't fix the issue.
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rachel ouaknine
(@rachelouaknine2) reported
@Keough99co @Videotron My wifi is not working as well what is going on?
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dSeb | vNodes Validators | Sifchain DAO Council
(@vNodesV) reported
@Videotron Bonjour! Can you confirm service outage in the ste-therese/boisbriand area and a ETA on service fix please.
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ThatMainframeDude
(@TheNeilHaley) reported
@Videotron Is there a problem between Videotron and Sportsnet? I am subscribed to Sportsnet but when I login to Sportsnet online, it says I have no subscription.