Vidéotron

Vidéotron Outage Report in Gatineau, Outaouais, Québec

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The latest reports from users having issues in Gatineau come from postal codes J8Y.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Gatineau, Outaouais, Québec 05/29/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaGatineau Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

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Vidéotron Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

  • ottawadeafgirl Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario

    @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • vladcatrinescu Vlad Catrinescu (@vladcatrinescu) reported

    @Videotron So found a forum, and was able to switch from AT&T to TMobile and it works for now. But apparently it will stop working in July - luckily my videotron contract stops before so I can switch Networks. Too bad you guys became a joke network with no more US partners.

  • PierreBiaz PierreB (@PierreBiaz) reported

    @MissSeverine18 @mtl_beh @Videotron It’s a shame, 1 day long to fix something some ******* expensive

  • sbg4evr sbg4evr (@sbg4evr) reported

    @Videotron so no service now on telephone and internet? All I have is cell service 🤬

  • InternetLimited Ai Communications (@InternetLimited) reported

    The Big 5 Canadian Internet Service Providers (ISPs) (Bell, Rogers, Telus, Shaw, and Quebecor (Videotron)) receive 73.3% of the market’s revenues and charge higher prices due to a lack of competition. #Competition #internet

  • ariaofserenity Aria 🐾 (@ariaofserenity) reported

    @Zyltis dont worry, I work in IT so I know my way around things, I just find it annoying that I need to login on the website to setup port forward which should be done locally >_> We switched to videotron recently and this router's a massive downgrade. Cant even set a custom dhcp client

  • greedisnotbad1 greedisnotbad (@greedisnotbad1) reported

    @Valkyrie_Bubble @Videotron @elonmusk SORRY TO BOTHER YOU SO EARLY ON A SATURDAY, BUT CAN YOU PLEASE CONSIDER GIVING US TRUE/RELIABLE INTERNET SERVICE HERE IN MONTREAL? 🙏

  • FightForeverMTL Marie but screaming in Québécois (@FightForeverMTL) reported

    Calling my mom's internet service provider like "hello she died" Happy Monday to that specific Videotron employee I guess

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Québec

    @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

  • Valkyrie_Bubble Valkyrie (@Valkyrie_Bubble) reported

    @Videotron For not just Videotron but the others as well, it seems like the ETA to restore the Internet service is 3h30 PM today. Looks like we'll hit the 24 hour no service mark.

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported

    @1967_losers @Videotron Amd you never bought any other extras right?