Vidéotron Outage Report in Gatineau, Outaouais, Québec

The latest reports from users having issues in Gatineau come from postal codes J8Z and J8X.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 17: Problems at Vidéotron

Vidéotron is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (60%)

2. 

   Wi-fi (18%)

3. 

   TV (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.

City	Problem Type	Report Time
Ottawa	Internet	2 days ago
Ottawa	Total Blackout	2 days ago
Gatineau	TV	4 days ago
Gatineau	TV	4 days ago
Ottawa	Internet	5 days ago
Gatineau	Wi-fi	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• Paul Morneau (@Paul_Morneau) reported a minute ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• Gilles Monvoisin (@3_punch) reported 28 minutes ago from Gatineau, Québec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

• Allie MacAlister (@AllieKnitNinja) reported 37 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• johnefrancis🇨🇦 (@johnefrancis) reported 48 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• somecanuckchick 🍁 (@somecanuckchick) reported a minute ago

  .@CNN/@CNNnewsroom, AKA Channel 681, is down, @Videotron? So annoying this happens... one of you needs to fix your shite. :/ #CNN #videotron

• 𝙖𝙥❦𝙡𝙡𝙤 (@xhxneyy) reported a minute ago

  videotron better hurry up and fix this damn wifi

• ThatMainframeDude (@TheNeilHaley) reported 3 minutes ago

  @Videotron Is there a problem between Videotron and Sportsnet? I am subscribed to Sportsnet but when I login to Sportsnet online, it says I have no subscription.

• Naitcha Boi💯 (@naitchaboi) reported 7 minutes ago

  @Videotron Wow garbage customer service, who do you hire? You’re OK with a client canceling and leaving to @Bell because you can’t offer your current Helix internet promotions to existing clients whose contract is ending. Bravo!

• Robin Rae (@robinrae) reported 7 minutes ago

  @Videotron @JeanReneStPierr hahaha if you don't know that you have a widespread outage going on, but I do, you need better monitoring :p

• GO Lit (@go_literary) reported 17 minutes ago

  @Videotron you ask your customers be respectful—teach your RUDE employees the same!!! #CustomerService

• YourWeirdOppa (@YourWeirdOppa) reported 18 minutes ago

  @Videotron hi, What number should I call if I don’t have internet service

• samuel violletti (@SamuelViolletti) reported 22 minutes ago

  @Videotron wtf is going on??? ****** *** internet providers

• Eatdrinkmontreal (@eatdrinkmtl) reported 29 minutes ago

  @Videotron fix the damm internet!!!!!!

• Jesse Arcouette (@jesse_arcouette) reported 30 minutes ago

  @Videotron why is my internet not working all of the sudden? help