Vidéotron Outage Report in Gatineau, Outaouais, Québec
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The latest reports from users having issues in Gatineau come from postal codes J8P and J8Y.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Ottawa, Orléans and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Orléans |
Internet | |
| Ottawa |
TV | |
| Orléans |
Internet | |
| Ottawa |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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jay
(@cinderleaves) reported
@Videotron Trying to log in to my account to check my internet bill, I get greeted with a "captcha" and whenever I click to complete it I get "Invalid Captcha". I've tried changing my password. I just can't access my account. What's the issue?
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Martin Lévesque #FSDBetaCanada
(@MartinLvesque6) reported
@sparkyb1 @TorontoUltra @Bell Now Starlink is here and that other company changed their pricing. Bell tho, is still not on my street for internet, same with Videotron or an other ISP including DSL. For my cellphone, I have one or two bars on my on my phone with Bell which barely gives me a signal.
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Rachele DiBartolo
(@rachdibartolo) reported
@Videotron what is wrong with the internet? It is so terrible lately.
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Aftab Hussain
(@h_aftab87) reported
@Awart16 @Videotron I've been having the same issue around 3am
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S Hulme
(@KapBay28) reported
@Videotron We recently upgraded our phones via a phone service representative. She stated an amount of time we had to exchange phone if it wasn't a good choice. How long do we have? What is the process as the camera is subpar?
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Robert Pariseau
(@rscorchio) reported
@Videotron I've been having a little trouble with my #Internet access for three straight days. It's #Windows10, and things have worsened by the second. I can't even use my cleaner programs!
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Deena 😷🖖💙🇨🇦🦸♀️
(@deena7202) reported
@Videotron are you having network issues today? We don't see to be getting SMS attachments? It says "network error".
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Pathfinder⚡
(@Pathfinder) reported
@Videotron When my power goes out for unplanned reasons, @hydroquebec is able to give ab ETA on when their service will be restored. They even provide an outage map to track progress. Internet is just as vital a service as electricity.
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Pathfinder⚡
(@Pathfinder) reported
@Videotron When my power goes out for unplanned reasons, @hydroquebec is able to give an ETA on when their service will be restored. They even provide an app with an updated outage map so customers can track progress. Internet is just as vital a service as electricity.
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Amanda Di Marco
(@amand_ina) reported
@rachdibartolo @Videotron Mine is terrible.