Vidéotron Outage Report in Gatineau, Outaouais, Quebec
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The latest reports from users having issues in Gatineau come from postal codes J8Z and J8X .
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Gatineau, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (60%)
- Wi-fi (18%)
- TV (9%)
- Total Blackout (8%)
- E-mail (4%)
- Phone (1%)
Live Outage Map Near Gatineau, Quebec
The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 6 days ago |
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Internet | 12 days ago |
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TV | 16 days ago |
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Internet | 16 days ago |
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Internet | 16 days ago |
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Internet | 19 days ago |
Community Discussion
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Vidéotron Issues Reports Near Gatineau, Quebec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, OntarioHey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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Christopher provost (@Christopherprov) reported from Chelsea, Quebec@Videotron seems to be a major outage but not able to contact you.
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Gilles Monvoisin (@3_punch) reported from Gatineau, QuebecSo @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Quebec@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Don Duncan (@1river9) reported@lesleychestrman @BellMobility Been there, done that... They have the worst customer support. Videotron is actually not bad in that department.
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Greta Lemieux (@GretaLemieux9) reported@Videotron @ann_lemieux Many people have not been working since April 2020, then VIDEOTRON sends notice of an increase. Talk about kicking us while we're down.
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Eric prvncher (@prvncher) reported@Videotron I’ve had no internet for the last hour in verdun with Helix. Customer service is closed - any word on when it’ll come back online?
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Michael Szirmay (@MSzirmay) reported@Videotron can I please get some service? I was lied to by your sales and now for two lines, im being charged 1111.17$🤮🤮
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Rick (@mon4730) reported@Videotron @worldofjimjim I confirm. Lines are not working.
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Rick (@mon4730) reported@Videotron Nothing for the last 30 minutes. All lines continue to be down.
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Coffee & Wingtips (@LeSeanMTL) reported@Videotron Videotron customer service fixed the problem. Thank you.
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Naturist David (@DaveTheNaturist) reported@virginmedia We simply wanted to cancel 1 TiVo box but saving was only £4 per month! So we decided to cancel everything except BB but we would still be paying MORE than new customers despite being with Virgin since day1; Videotron > NTL > Virgin; 30 years loyalty not rewarded.
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Dori & Mena (@DoriandMena) reported@Videotron hello, is the internet down in ville Marie?
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Commissioner Miner (@fanCRTCProfling) reported@Videotron @GretaLemieux9 "Developing new technologies" You get very generous R&D tax credits for that. It's not for people to fund your R&D. Poor excuse.