Vidéotron outages and service status in Gatineau, Quebec
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Full Outage Map
- Vidéotron generated 0 outage signals in the last 24 hours around Gatineau, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Gatineau come from postal codes J8X .
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Gatineau, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gatineau, Quebec
The most recent Vidéotron outage reports came from the following cities: Gatineau, and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau
|
Internet | 8 days ago |
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Ottawa
|
Internet | 19 days ago |
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Ottawa
|
Internet | 1 month ago |
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Ottawa
|
Internet | 1 month ago |
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Ottawa
|
Total Blackout | 2 months ago |
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Gatineau
|
Internet | 3 months ago |
Community Discussion
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Vidéotron Issues Reports Near Gatineau, Quebec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
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Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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Jessica Lavoie (@MadameDanis) reported from Gatineau, Quebec@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
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johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, OntarioHey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario@itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone
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Jeff 🇨🇦 🇺🇦 5x Vaxxed (3 Pf,2Mod) (@penseur_logique) reported from Ottawa, Ontario@caiobchi @cmaconthehill @CityNewsKIT Videotron competition lowered prices in Quebec. Much like MTS + Sasktel did in MB / SK. Competition for the big 3. Videotron has service outside of QC, in Ottawa, same prices as QC. The big 3 and their flanker brands would not match prices of Videotron in Ottawa. We switched.
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Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Quebec@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Front Line Red Shirt (@Hobbit1969) reported from Gatineau, Quebec@BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily
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Gilles Monvoisin (@3_punch) reported from Gatineau, QuebecSo @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario@RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.
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Christopher provost (@Christopherprov) reported from Chelsea, Quebec@Videotron seems to be a major outage but not able to contact you.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Max (@MightyMax44) reportedSo I have RDS on my tv with videotron. But when I try to log in the webdiffusion with my RDS account it says I need to pay for rds? What ********?
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⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
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LarryFisherman (@LarryFishermang) reported@Bell, you really need to start offering better internet packages if you want me as a customer. 5mb download and 680kb upload for 60$ a month is crazy, I'll stay with videotron
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Sean Lloyd (@SeanLloyd93) reported@Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell
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Toth (@FakeNews10164) reportedThis famous network recruits or makes psychological harassment to their target! With old intercom systems that use the ELF of the electrical networks of their home! @Videotron @tvanouvelles JE enquête !!!! —->>>ZENITH
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Mr. FrozenToast (@Rafi_Farkas) reported@Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?
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Hey it's MÏÇH€£€ (@miremi) reportedI find it weird that people always post to an artists account "memories" of concerts from their nosebleed seats? Also, they are always of the "videotron" or whatever it's called and never at the ant-like figure on the stage. If you don't have "camera seats" take a hard pass.
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Samuel Miller (@Hephaestus7) reported@Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.
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Scale (@alliareault) reported@MarkJCarney 15 min city model lacks adequate internal regulatory mechanisms. Vidéotron breaking CRTC & own regs by allowing unauthorized personal internet/tv account at my location Agora /Villa in Gatineau. Centurion failing to uphold its responsibility as service facilitator.
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Commissioner Miner (@fanCRTCProfling) reported@TimoVainionpaa @RitaTrichur They are, with their other flanker brands. Cogeco flanker Oxio is riding on others networks. All the bell flankers Videotron's flanker is on everyone's network. Rogers is riding on others & makes up like 50% of Cogeco's network use. They all are, they just hide it.