Vidéotron Outage Report in Gatineau, Outaouais, Québec
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The latest reports from users having issues in Gatineau come from postal codes J8Z.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (63%)
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Wi-fi (16%)
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TV (10%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Gatineau and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Wi-fi | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Michèle 🏡 😷 🎃 #wearshermask
(@ottawadeafgirl) reported
from
Ottawa, Ontario
@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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G. Desouza
(@gdes1) reported
@Videotron where can we find the status of service outages with estimated time of repair ?
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Matthew
(@paveetcie) reported
@Videotron I'm in Montreal west and I have no service. I believe there are service trucks up the road. Any idea when it will be restored?
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Videotron
(@Videotron) reported
@JackCha59051190 Even though Videotron owns Fizz, they are still two different companies with their own customer service. Fizz is 100% online by chat and you can contact them in the link that I've sent you. There is no customer service over the phone nor an email address. -Pierre-Olivier.
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Thomas Markus
(@thomas_markus1) reported
Why is there a long delay in accessing ABC channel 30 via Helix remote? On occasion it stalls completely - this is the only channel with this issue! @Videotron @VideotronDiv
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Mike
(@mke1138) reported
Hey @Videotron, check out my Speedtest results: 25.9 Mbps down and 30.3 Mbps up. I pay for 400 down and 50 up.
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samuel violletti
(@SamuelViolletti) reported
@Videotron Internet super slow, gateway light is red even after resetting..
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James Marusak
(@hpbear149den) reported
the sale of Freedom Mobile to Quebecor/Videotron is not enough in the bureau's eyes to ensure enough competition, something is saying this merger may go down in flames. (2 of 2) #rogersoutage #mergergoesdown
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samuel violletti
(@SamuelViolletti) reported
@Videotron wtf is going on??? ****** *** internet providers
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Hugh Flynn Composer
(@HughflynnCompos) reported
@virginmedia I am considering rejoining Virginmedia but the wall socket was installed by Videotron about 30 yr ago & all the sockets have been removed leaving the cover and chassis. Is it possible me to pay for an engineer to fix before taking out a new contract. Thanks
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Gerry
(@GTums) reported
@Sal_tucci @Videotron Same issue for me in the Vimont area