Vidéotron

Vidéotron Outage Report in Sainte-Marie, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Marie, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Marie, Chaudière-Appalaches, Québec 12/31/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • IamAli01 Nabeel Ali (@IamAli01) reported

    @Videotron H9B area with 4 business lines. Power still down but why am I getting full bars of LTE yet no service whatsoever?! Completely cut off and got to drive 15 minutes from my house to get any form of service. It’s ridiculous got me questioning renewing my contract at the end of term

  • L0uraG curi00sa (@L0uraG) reported

    @steevey @Videotron We never lost power and yet 2 days no Helix

  • beautytools4u beautytools4u (@beautytools4u) reported

    @danvineberg @Videotron I asked twice but no reply yet. Updates map and instructions should be on the homepage of their site but I see no emergency notice or service map on the website.

  • chrisbasta christine basta (@chrisbasta) reported

    @Videotron 3rd day today with no internet whereas our electricity was only out for almost a day. How long before internet will work again, it's taking you too long and everyone in the building has the same problem.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Guess I better check the #CRTC outage website which is updated and which Videotron mocked and laughed at in the secret side-consultation, to see the latest telecom updates and ongoing outages. Nope. No updates. Only Bell's update from yesterday exists. How about that!🤡

  • laflamme530 Candice Laflamme (@laflamme530) reported

    @Videotron No internet, helix tv, landline in LaSalle. My neighbor has Bell service & he does have cable tv & internet !!?! When he had electricity, he never lost his Bell service. Very frustrating for us Videotron clients.

  • a_dewal0000 daadi daadi (@a_dewal0000) reported

    @Videotron Services still down in H7N. 🙁

  • greekstud89 Paul K (@greekstud89) reported

    @Videotron still down for montreal (parc ex ) h3n-2l2 tv and home phone

  • ArnoukWalid Walid Arnouk (@ArnoukWalid) reported

    @Videotron what is the estimated time of this affected service??, in my place the electricity still on but internet down!!

  • bgervasi bruno gervasi (@bgervasi) reported

    One hour on chat on #videotron with no response from them. Awful , regardless of the storm, we they need find a way to communicate with their customers. It would reduce the stress on clients and staff