Vidéotron

Vidéotron Outage Report in Sainte-Marie, Chaudière-Appalaches, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Marie, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Marie, Chaudière-Appalaches, Québec 01/24/2026 21:00

January 24: Problems at Vidéotron

Vidéotron is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • eddygeeeeeee eddy g 🍁 (@eddygeeeeeee) reported

    @CdavechaDavid @Videotron my porn shut down.

  • FebyOSRS feby (@FebyOSRS) reported

    @Videotron uh is there an internet outage? My **** hasn't been able to connect for hours.

  • gimme5bees #removelegault (@gimme5bees) reported

    @francoislegault congratulations on further ruining peoples' new year's eve: your idiotic hijacking of the emergency message platform crashed a bunch of videotron terminals. a perfect symbol of everything you have thus far "achieved"

  • fonzeeys Fonze (@fonzeeys) reported

    Hey @videotron what’s up wrong with your « 5G » network #videotron Even on LTE I have no access to the internet I need to tether off my #bell phone

  • a9219238918239 angeryfrog (@a9219238918239) reported

    @M_Millerman which internet service? I know Videotron Helix went down when QC sent out that alert... also hilarious

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    @TraceyLauriault service providers had to meet, like disclosing data to regulators, law enforcement, courts & public health authority under well-specified conditions. Rather than Telus (and other carriers, eg. Bell, Rogers, Videotron, etc.) selling data to PHAC perhaps its public obligation as 6/

  • RAhuntsic REVLajeunesse+Berri/SauvéBOT (@RAhuntsic) reported

    @LoveThePlateau @Videotron Too bad it’s back. Twitter and 3 of your followers were happy not to read your stupid tweets.

  • fagstein Steve Faguy (@fagstein) reported

    @TheGraceful_1 If you’re tuned to CBS and you’re getting programming that CBS isn’t broadcasting, then it shouldn’t be substituted, and that’s a problem with Videotron.

  • zaphthegreat J.L. Abrassart (@zaphthegreat) reported

    @Videotron interesting pattern. Reseller client: "my service is down!" Videotron: "did you contact the reseller?" Client: "yes, they confirm it's on your side." Videotron: *crickets and tumbleweeds*

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron the switch or something is down yet again in Saint-Laurent.