Vidéotron

Vidéotron Outage Report in Sainte-Marie, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Marie, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Marie, Chaudière-Appalaches, Québec 12/10/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • KayHugsTweets Kara Hughes (@KayHugsTweets) reported

    .@Videotron there seems to be an outage in MTL - going to address it? Give ab update?

  • marceldehetre Marcel de Hêtre (@marceldehetre) reported

    @Videotron Problem still not resolved; can’t really use the internet (work, streaming, cloud, email) because you never know when the connection will drop. Going on the third week of this “disagreement” with no end in sight… 🤬🤬🤬 calling won’t do any good “we’re aware of your problems…”

  • michaelcoirazza Michael Coirazza (@michaelcoirazza) reported

    @Videotron is there an internet outage in the Laval area??

  • Videotron Videotron (@Videotron) reported

    Notice to our customers | The Ukraine 24 channel ceased operations on July 21, 2022 and is therefore no longer available. Videotron is pleased to have been able to help the Ukrainian Canadian community stay informed by making Ukraine 24 available free of charge.

  • vjose32 VJose32 (@vjose32) reported

    @XploreMobile You guys can’t just shut down. Manitoba is supposed to have 4 wireless carriers. Who will replace you or buy you? We need more competition not less. Please sell your services to Freedom Mobile or Videotron immediately!

  • Eversharpe Mathieu Lussier (@Eversharpe) reported

    @Videotron internet down for almost 30 mins now. Why so many service interruptions midday in the past couple weeks. This is the longest though.

  • ShaiHayun Shai Hayun (@ShaiHayun) reported

    @Videotron I was never emailed my invoice this month.

  • gregg_lowden Gregg Lowden 🇨🇦 (He/Him, homme) (@gregg_lowden) reported

    @AnthonyLacavera @MobileSyrup It's regional and has to seen beyond bellybutton lint in ON or BC. Videotron in QC, Cogeco in the East. Shaw formerly centre. Telus West. Robellus somewhat majority of larger urban centres. Down to Robell when merger completes.

  • itsyaboimaxoo m🔥x (@itsyaboimaxoo) reported

    @tysmo @sloughberryred Thing is there is no VoLTE with Fizz, and the Videotron network isn’t that great.. Fizz doesn’t do 5G either

  • lekkman lekkman (@lekkman) reported

    @Videotron The zoom option is not on. All other channels are fine. I don't think calling you would resolve the issue. It is clearly not a problem with my equipment/settings. But thanks anyway.