Vidéotron

Vidéotron Outage Report in Sainte-Marie, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Marie, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Marie, Chaudière-Appalaches, Québec 11/29/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ljp0101 ljp0101 (@ljp0101) reported

    @mgeist Rogers gets to cut unit costs by putting Shaw on its platform while they lose market share so it makes sense for them. Videotron is no longer hamstrung by having a regional network and high roaming fees that allow it to compete aggressively and in all of Canada.

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    @Videotron Why can't I see the information in my account that I need for verification? How do I know what it is, or if it's even valid? I don't know how you got voted #1 in Quebec for customer service, unless you're the only company there.

  • SarahJaneMorris SJ 🤷‍♀️ (@SarahJaneMorris) reported

    Trying to help my mom adjust her @Videotron mobile, cable and internet settings and I have never in my ever loving years using internet websites had such an incomprehensibly terrible, topsy turvy, mind meltingly non sensical UX experience in my whole damn life. shame on you!

  • aftellemath michelle (of the people) (@aftellemath) reported

    alright NO ONR can talk me into qc dates i hate videotron with my entire being i will not go to that awful arena even for space band

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    @kaplanmyrth @TekSavvyBuzz He calls on @FP_Champagne to w/hold his decision on the spectrum license transfer to Videotron until the #CRTC rules on TekSavvy undue preference complaint. 2/

  • 2closetocall Bryan Breguet (@2closetocall) reported

    @CaelemSG @Curbisboy Well for cellular it might actually help since they'll still Freedom to Videotron, right? Weirdly enough

  • BenKlass Ben Klass (@BenKlass) reported

    Videotron is saying it will bring prices down once it enters foreign territory. I’m currently paying $45 per month for 27 GB and unlimited calling from fido. Hey @PKP_Qc, you want my business? Make me a better offer!

  • juycer Juliana C 🏳️‍🌈 (@juycer) reported

    @Videotron Yeap, I was connected to 5ghz network, I changed to 2.4 and it’s a little better. I’ve been complaining for a long time, but due to my wife’s name in the contract, when I try to confirm the identity, you guys says that it can’t be confirmed.

  • LockieSimon Simon Lockie (@LockieSimon) reported

    The focus on enforceability of the @FP_Champagne conditions misses the mark: the conditions themselves are irrelevant to solving the actual problem, ie that Canada's wireless markets (including Quebec) are the least competitive in the world, and Videotron simply won't change that

  • yiffyballs yiffyballs (@yiffyballs) reported

    @TekSavvyBuzz @FP_Champagne @CRTCeng **** videotron, they suck *** anyway. too busy supporting quebec separatism to maintain their own networks