Vidéotron

Vidéotron Outage Report in Sainte-Marie, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Marie, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Marie, Chaudière-Appalaches, Québec 01/26/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • dmcox_ danielle murrell cox (@dmcox_) reported

    Videotron internet is down 🫠

  • tinpanalleypics Phil Vasquez (@tinpanalleypics) reported

    @Videotron is your online chat just no longer active? Never available.

  • Co_Piloter The CoPiloter (@Co_Piloter) reported

    @peternowak I was curious re: part of the Freedom sale to Videotron, Rogers would provide Videotron access to their wired network at rates below what was established for any other competitor ( e.g. Teksavvy ). Doesnt this violate some rule, og give grounds to get that lowered rate for all?

  • MichelFeria3 Michel Feria (@MichelFeria3) reported

    @fizz_ca I would like to know if the videotron clients or from others companies have the same issue as you, in my case no internet since 7:30 am so more than 15 hours without internet... no good 😞

  • WMichaelOsborne Michael Osborne (@WMichaelOsborne) reported

    The first ground of appeal really comes down to who bears the burden of proof. But cases almost NEVER turn on burden. Here, the Tribunal didn't just find that there was no SLPC; it found that the modified deal (Videotron buys Freedom, Rogers buys Shaw) will increase competition.

  • kaclk Kayle Clark (@kaclk) reported

    The Competition Bureau’s argument was completely nonsensical (at one point arguing that the sale of Freedom to Videotron was bad because of lack of vertical integration out west … how is that a negative)

  • AshveerGolam Ashveer golam (@AshveerGolam) reported

    @Videotron no internet for 48 hours. Technical department doesn’t know when the problem is going to be fixed or doesn’t know how to articulate the nature of the issue in detail. We want updates before switching our Internet Service. (Haven’t been able to work from home)

  • Ykazzyy Yasxh (@Ykazzyy) reported

    @Videotron @Raysterz They dont have any info. Dont waste your time calling. No timeframe on when the service will be back on or if technicians are even on site to fix it. What a joke!

  • KalSDavian kal creates (@KalSDavian) reported

    @Videotron Yeah, you keep saying that, and yet we continue to have to use this piece of garbage.

  • WMichaelOsborne Michael Osborne (@WMichaelOsborne) reported

    Federal Court of Appeal ordered a "stay" of #CompetitionTribunal decision in Rogers-Shaw-Videotron merger on an "interim, temporary, emergency basis". A mere stay would not prevent the deal from closing; what the @CompBureau needs is an injunction.