Vidéotron

Vidéotron Outage Report in Sainte-Marie, Chaudière-Appalaches, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Marie, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Marie, Chaudière-Appalaches, Québec 11/20/2025 17:20

November 20: Problems at Vidéotron

Vidéotron is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Txskies_ Txskiesfn (@Txskies_) reported

    @samyfnbr @Videotron Oh well mine feels so bad to

  • MasrMelody Melody El Masr (@MasrMelody) reported

    @Videotron Your online service is not working. I’m trying to make a payment and it doesn’t work... like others have mentioned there is a problem with your website. Please fix it. I will NOT be paying any late fees. Also, I’ve waited for over 10 min on the phone. Wtf? Thanks.

  • MusicScafidi AgostinoScafidiMusic (@MusicScafidi) reported

    Dear @Videotron, as a long time customer I implore you to defend freedom online and do what you can to oppose Bill C-10!!

  • JoeyAbsi Joey Absi (@JoeyAbsi) reported

    Is it just me or @Videotron internet is #down? I am having problems with my #internet since 5 AM

  • nkpj226 NKSingh (@nkpj226) reported

    Outage with @Videotron again???

  • McMoxy Ma'am, this is a Wendy's (@McMoxy) reported

    @UbiNox84 @Gauts @Videotron Oops! I guess they're having a few issues! I'm Plateau (and no one is tweeting about it..?)

  • AnthonyBarranco Anthony Barranco (@AnthonyBarranco) reported

    @Hambo_dev dang! I don't know how videotron prices it now but $10 more a month will get you double as a new customer when I got it initially.

  • UbiNox84 Bruno LeBlanc (@UbiNox84) reported

    @evanhallward @Videotron I am having the same issue here. Up and downs.

  • ashkan Ashkan Karbasfrooshan (@ashkan) reported

    Freaking @Videotron - when you think they fixed your service issue, they create another problem. God damn it! Moving to Bell soon. Cc @PKP_Qc

  • Midexhealed MidexHealed (@Midexhealed) reported

    I CALLED THE SUPPORT BUT AFTER 20MIN THE DUDE LEGIT SAID:"IM WASTING MY TIME, IM GONNA CLOSE THIS CALL". VIDEOTRON BTW