Vidéotron

Vidéotron Outage Report in Sainte-Marie, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Marie, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Marie, Chaudière-Appalaches, Québec 05/11/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • nbaconmk Nicole Bacon (@nbaconmk) reported

    @Videotron are there any outages today? Having issues with my Fizz account

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Dechene basically says that French is on the line if the internet is not controlled. She showed her cards. But then again, this is the senator that wants to block porn, forced facial recognition to access sites that are 13+ and favours Bell & Videotron blocking for © issues.

  • FloKzySLay FloKzy 🇨🇦 (@FloKzySLay) reported

    Videotron is so dog **** wtf.

  • TangoLapiz LapizTango (@TangoLapiz) reported

    @SamsungCanada I just changed my phone. Not working properly. @Videotron said it's your fault.

  • beckysmr N Rebeca Marquez (@beckysmr) reported

    @Videotron is there any known issue this morning on your side? Any Helix/Videotron device is starting and get stuck on error RDK-03117

  • jodyheavener Jody (@jodyheavener) reported

    @Videotron I have Helix hardware that I own but cannot use as I’m moving out of your service area - do you want it back?

  • iamsamsam72 SAM 🇨🇦🇮🇪 (@iamsamsam72) reported

    @sophiedurocher @mtlgazette @S_EFortin Things that are more Interesting than learning french: Watching paint dry. Waiting for water to boil. Getting a colonoscopy. Cutting my toe nails. Calling videotron support. Traffic lights. Peeling potatoes. ArriveCan. ...

  • KristianKahn Kristian Kahn (@KristianKahn) reported

    @Videotron you twice my account twice 133$ and refuse to pay it back. Been dealing with this for months. Everyone: stay away. Worst customer service ever!

  • smhkmn SMHKMN (@smhkmn) reported

    People have been asking @Videotron for eSim support for many years and they didn’t act. The loss of customers they are going to experience in the coming weeks is 100% due to their lack of ability to plan ahead. One iPhone 14 means I need to move my whole family. Sucks.

  • the_bluebottle andrewemanuel (@the_bluebottle) reported

    @Videotron any idea how long the internet outage in West Island (Montreal) will last for?