Vidéotron

Vidéotron Outage Report in Sainte-Marie, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Marie, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Marie, Chaudière-Appalaches, Québec 02/08/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • PeepeeP09727232 Peepee Poopoo (@PeepeeP09727232) reported

    @maelgraham @YanVxnom @Videotron Fizz is videotron bro. I'm on fizz and my internet is down

  • kwquinn Ken Quinn (@kwquinn) reported

    @mayq2012 @Videotron @francoislegault There's a major outage going on. So even if you reached Videotron you'd likely end up in voicemail hell and no further ahead. All I can say is be patient.

  • JokeSins Trevor Roberson (@JokeSins) reported

    @Videotron Is this just an issue in Laval? Asked a few people from Montreal that use Videotron and their services are just fine. Their phone line doesn't seem to work either at least for us.

  • fagstein Steve Faguy (@fagstein) reported

    @Videotron Definitely a major DNS problem at Videotron, affecting residential internet and mobile data. The servers are pingable, but not returning any DNS requests.

  • SophieAnneB Sophie-Anne B. (@SophieAnneB) reported

    Videotron down in Gatineau. How am I supposed to work?

  • VeryLoudMC VLMC (@VeryLoudMC) reported

    @amumidi @Videotron Give them a break, they couldn't use Google Translate because their internet went down.

  • cryptosauce247 cRypto SøSa (@cryptosauce247) reported

    @Videotron Fix your ****!

  • ottcdrfurniture Janet (@ottcdrfurniture) reported

    @Videotron Hey guys it’s cold outside and my teleportation equipment came with my upgrade to Helix which is now not working... Get moving or I will have to take my car to the Metro which will require me to go outside:-) But seriously, you don’t go down often. Thanks for the update.

  • FrekkieMonster FrekkieMonster (@FrekkieMonster) reported

    @JokeSins @Videotron I'm in the surrounding areas of Montreal and it was down for a good hour and now it goes away and comes back non stop

  • canadiancapers moki (@canadiancapers) reported

    @videotron what’s up with the major outage? Can’t get through. Can’t get work done. Not a happy camper. At all.