Vidéotron

Vidéotron Outage Report in Sainte-Marie, Chaudière-Appalaches, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Marie, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Marie, Chaudière-Appalaches, Québec 01/04/2026 20:45

January 04: Problems at Vidéotron

Vidéotron is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Mothadone Mo Knows (@Mothadone) reported

    @jacktodd46 I was looking at switching to Fizz since it’s cheaper & faster than @TekSavvyBuzz and since they’re both on Videotron network, there’s no installation. But I just can’t do it, knowing them it’ll jump 40% after a year or they’ll harass me 24/7 to go back to cable TV

  • Meghann_88 Meghann C (@Meghann_88) reported

    @Videotron we keep deleting shows from our pvr and then they come back as not deleted. We cannot clear the space in our pvr. How can we fix this?

  • CursorDance CursorDance (@CursorDance) reported

    @Videotron internet is down here in L'Épiphanie Quebec any estimate of when it will be fixed?

  • Sophiiiiaaaaa_L Sophiiaaa (@Sophiiiiaaaaa_L) reported

    It’s absolutely unacceptable that in 2021 @Videotron cannot offer proper internet service. Our internet has been disconnecting continuously since Saturday! 😤😤😤

  • gladuvincent Vince 🐝 (@gladuvincent) reported

    @Videotron Wifi down in Rosemere. When should I expect it to be back up I have schoolwork to hand in 😐

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    Cable companies make contribution of 3.2-5%, Video on Demand & PPV 5% & all streaming service, including Bell's Crave, Videotron's illico, CBC Gem & Netflix make 0% contribution under digital media exemption order. 2/5

  • TripleX137 Danny 🇨🇦 (@TripleX137) reported

    Not impressed with Videotron...since high school they’ve been collecting by credit card my payments. Not a single missed payment. I cancel my plan by another provider. They send the last bill to my last address...then a few months later a collection agency calls me...wtf!?! Mf...

  • KarlMorin_ Karl Morin (@KarlMorin_) reported

    PSA If you are a Videotron ISP customer, I would recommend switching to Ebox I am doing so for all my SMB office clients, here's why:

  • apukwa Scott M. (@apukwa) reported

    @fanCRTCProfling Yes, Bell sucks. Always has. Always will? Rogers sucked years ago. Now much better. Cogeco awful. Videotron consistently good except pricing. Orono Telephone Company was lousy. Lansdowne Rural Telephone was good. Telus (new) not awful. TekSavvy middling, Lightspeed good.

  • CaptnRanger CaptnRanger (@CaptnRanger) reported

    @Videotron my call of duty is not working, what’s going on with you guys.