Vidéotron

Vidéotron Outage Report in Sainte-Marie, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Marie, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Marie, Chaudière-Appalaches, Québec 11/25/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • middle_kid Anthony (@middle_kid) reported

    @Videotron hi. Is there an outage? Internet suddenly stopped working. Helix has a blinking yellow light.

  • Morphy1856 S Vaillancourt (@Morphy1856) reported

    @Videotron The weather? In Westmount all câble are underground and we still have problems

  • AVibrantDreamer 💵 Mr. Dreamer 🔥✈ (@AVibrantDreamer) reported

    @ellenroseman @Videotron Exactly. And it is even cheaper if you use a smaller company which provides the service and support.

  • tinpanalleypics Phil Vasquez (@tinpanalleypics) reported

    @Videotron Ok, the chat link for anything but tech support wasn't working at all. That's why I asked.

  • Dan_Hogg Dan Hogg (@Dan_Hogg) reported

    @videotron says its a @tsn issue. TSN says it is Videotron. @CRTCeng care to weight in?

  • Milnoc François Caron 🇨🇦 (💉❎5️⃣) (@Milnoc) reported

    Finally contacted Videotron. Got $5 off my monthly bill for $40 per month plus tax, and an extra 4 GB a month for a total of 10 GB per month with a 10 GB yearly overflow block. If I have to cancel a service to make ends meet, I can cancel TekSavvy and tether off of Videotron.

  • jamesvertigan James Vertigan 🇺🇦 (@jamesvertigan) reported

    @harrissn @commsarchives Used to live in former Videotron cable area in London and had their telephone service, got a couple of extensions installed after the Cable & Wireless takeover in 1997 and they were C&W branded. Stayed a cable telephone customer with NTL but left sometime after Virgin takeover.

  • JustWoksThings The real woks (@JustWoksThings) reported

    @Videotron @DoseExploration Im having this same issue. Its not blinking. It stays white and im gonna guess bassin here has wifi signals, he has no internet tho

  • Dan_Hogg Dan Hogg (@Dan_Hogg) reported

    @Videotron @tsn 2 days in a row. This time rhe 4k feed cut out causing anyone watching it to miss Canada’s goal…

  • KarlMagnonMan Solid Shatner (@KarlMagnonMan) reported

    @cbcmarketplace @CBC @cbcgem I’ll also add the hat the Rogers merger with Shaw needs to be stopped. It’s great Shaw is going to sell its phone service to Videotron in QB as part of the “conditions” for Quebec and ONLY Quebec. It should not be allowed.