Vidéotron

Vidéotron Outage Report in Sainte-Marie, Chaudière-Appalaches, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Marie, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Marie, Chaudière-Appalaches, Québec 03/27/2026 08:15

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • kate18 kate18 (@kate18) reported

    @FernandezInk @Videotron I have the same problem 😑

  • ppanagopoulos11 Peter 🇬🇷 (@ppanagopoulos11) reported

    @Videotron fix your ****. Helix went down after the stupid emergency alert

  • jona_sapporo 寝ぼけた主任に候 (@jona_sapporo) reported

    @Videotron I think we know that already. Now when fix?

  • kate18 kate18 (@kate18) reported

    @Videotron Helix shut down after that message….not fun!

  • ArtofSekhmet Steben.Illustration (@ArtofSekhmet) reported

    @GopBelieveme @Videotron Same problem since the curfew alert

  • HugoSham Hugo Sham (@HugoSham) reported

    Seriously @Videotron ? Helix services down in westmount in a pandemic on new years eve and no one answering at technical support. Why do I pay for your services again?

  • mymmi23 Mymmi💙 (@mymmi23) reported

    @Videotron can you guys fix the #helix system? Don’t since the alert

  • AllisonEthier Coach A | AllisonEthier.com (@AllisonEthier) reported

    @ra_choux @Videotron Mine is down too.

  • Darth_Jay Jay Acevedo (He/Him) (@Darth_Jay) reported

    ******* Curfew Alert killed Helix signal. C’mon @Videotron!

  • GTums Gerry (@GTums) reported

    @StephanKaz @Videotron @Helix Wtf is this. The alert remidning us to stay at home killed my TV service? Ma che cazzo