Vidéotron Outage Report in Plessisville, Mauricie, Quebec

Problems in the last 24 hours in Plessisville, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Plessisville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Plessisville, Quebec

Latest outage, problems and issue reports in Plessisville and nearby locations:

• 
  FrancisLeb (@FransixLebrun) reported 24 minutes ago from Victoriaville, Quebec

  @Videotron vous devriez penser à mettre des bancs pour que les personnes âgées avec des difficultés de mobilité puissent attendre assis. Vraiment mal pensé. D’une fois à l’autre Vidéotron est une déception.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel McMahon (@danmac40) reported 4 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

• 
  johnefrancis🇨🇦 (@johnefrancis) reported 8 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• 
  Gilles Monvoisin (@3_punch) reported 9 minutes ago from Gatineau, Quebec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

• 
  Kat Pereira (@katasaur17) reported 10 minutes ago from Toronto, Ontario

  @Videotron I’m in the same province, Ottawa and Toronto are both in Ontario! And I still have 0 bars/0 service. It’s been like this for over 4 hours

• 
  Fha Gauthier (@voilalasoupe) reported 10 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Dan Carnelly (@dancarnelly) reported 10 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  John G (@madhi19) reported 11 minutes ago from Québec, Quebec

  @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

• 
  sbg4evr (@sbg4evr) reported 17 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  jyseerys (@jayseereyes) reported 17 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  Matthew Gamble (@mgamble) reported 19 minutes ago from Oakville, Ontario

  @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.