1. Home
  2. Companies
  3. Vidéotron
  4. Victoriaville, Quebec
Vidéotron

Vidéotron Outage Report in Victoriaville, Centre-du-Québec, Quebec

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Victoriaville, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Victoriaville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 5% E-mail (5%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Victoriaville, Quebec

Latest outage, problems and issue reports in Victoriaville and nearby locations:

  • FransixLebrun
    FrancisLeb (@FransixLebrun) reported from Victoriaville, Quebec

    @Videotron vous devriez penser à mettre des bancs pour que les personnes âgées avec des difficultés de mobilité puissent attendre assis. Vraiment mal pensé. D’une fois à l’autre Vidéotron est une déception.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • _MattBritton_
    Matt Britton #BattleOfAlberta #FireItUp (@_MattBritton_) reported

    @Videotron Helix is back up and running now ( Chateauguay). Phone Tech support is still down. Endless busy signal. Glad it was resolved regardless. Background: Woke up at 7:30am to an onscreen message on TV with an error code saying program has failed, please try another

  • cuto8
    Curtis (@cuto8) reported

    @reideltj @DrSamTheDentist @Videotron Videotron doesn't seem to give that option for iPhone. Sigh. For Android, I can do it but it's a slow workaround.

  • xAzentium
    jerr (@xAzentium) reported

    @Bell_Support Can yall do something my moms been without internet and she has 3 kids under 14 since 10am yesterday do something or we are going with @Videotron the best internet company recommended that cares about customers and I suggest others as well!!! If they can’t fix this nonsense

  • bikeviewca
    Bikeview.ca (@bikeviewca) reported

    Is @Videotron cell data still down? In-laws without power and without phone data

  • vixprd
    Vixprd (@vixprd) reported

    @Videotron Internet is still down for me in J9J - can you help me validate if it’s due to the storm?

  • kavanyoung
    Kavan Young (@kavanyoung) reported

    @j_gp93 @Videotron I'm in Aylmer and have zero internet but full cell service.

  • sxltanese
    sultanese (@sxltanese) reported

    @Videotron Hello I haven’t regained my service

  • StephyVicente
    Stephanie Vicente (@StephyVicente) reported

    @Videotron is there still an outage in my Area? J9A ... The Helix light is white in front and the ethernet is orange but the wifi doesn't show up as an option for me to connect to at all. Doesn't even appear.

  • DrSamTheDentist
    Dr. Sam (@DrSamTheDentist) reported

    @Videotron Even before the storm support was suggesting a repair time of over a month. Now that the storm has happened I am certain any claims of service disruption will be blamed on the storm.

  • marcy2point0
    Marcy D (@marcy2point0) reported

    Hey @Videotron you planning to get the TV service running anytime soon? Otherwise I ain’t paying for it this month. Get your act together please and thanks.