Vidéotron Outage Report in Victoriaville, Centre-du-Québec, Quebec

Problems in the last 24 hours in Victoriaville, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Victoriaville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Victoriaville, Quebec

Latest outage, problems and issue reports in Victoriaville and nearby locations:

• 
  FrancisLeb (@FransixLebrun) reported 16 minutes ago from Victoriaville, Quebec

  @Videotron vous devriez penser à mettre des bancs pour que les personnes âgées avec des difficultés de mobilité puissent attendre assis. Vraiment mal pensé. D’une fois à l’autre Vidéotron est une déception.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JustJesss 🕹️⚡ (@JesssAdel) reported 6 minutes ago

  @Videotron @KJ_Parker_008 Actually they refuse to help me because I'm not directly with Videotron even though it's YOUR cables that are the problem. I dare you to get me in contact with someone who ACTUAL cares and can ACTUALLY help. Bet you won't though.

• 
  Dave Thibault (@Dave_Thibault) reported 10 minutes ago

  @JesssAdel My home and work both had Videotron and both had frequent outages. For my home internet we changed to VT's Helix network and that seemed to fix the issues (It was the same price and we got faster DL speeds). We're still having problems at work though.

• 
  🦦🥀 jotería #BLM (@norlack89) reported 10 minutes ago

  @pyroblaze @Videotron Good luck. Hope they can fix that ****. Cuz there's way more options now. And cheaper ones

• 
  SpacedDuck (@GringoStarr2029) reported 13 minutes ago

  @Videotron @KJ_Parker_008 Hey Videotron maybe shove your PR reply up your *** and realize she's had issues and braindead techs out multiple times with no resolution. Maybe your CEO can visit her for a day and see how awful your service is vs continuing to leave her and likely countless others hanging.

• 
  segacs (@segacs) reported 18 minutes ago

  Oh wonderful, just what I needed today. @videotron trying to rip me off through blatant overbilling & refusing to make it right even after acknowledging they violated our contract. Because being a COVID prisoner isn't bad enough. For shame.

• 
  Josh Pottel (@JPottel) reported 19 minutes ago

  After that comment, why would I ever believe that they were truly doing all they could to keep me as a customer? It's not the first time that I've had to lobby for myself as a 10+ year customer, and now business customer @Videotron. (2/n)

• 
  Josh Pottel (@JPottel) reported 21 minutes ago

  They were sympathetic to the situation, took notes on what happened, and said the call would be reviewed. Hopefully they weren't just paying lip-service. They promised me a trusted @Videotron retention representative from their team, would call me within an hour or two. (5/n)

• 
  Curtis (@cuto8) reported 21 minutes ago

  @Videotron is there an outage? None of the mobile lines can call out.

• 
  Jean-François Mezei (@jfmezei) reported 22 minutes ago

  @Milnoc @Videotron never again with them. PKP wrecked house when I was with them and caused me many problems. had to backpay 6 months for which I had already paid and then wait for refund (because of screwup in billing system PKP ordered installed before it was ready.

• 
  Pierre-Luc (@LiveFromTheater) reported 23 minutes ago

  I asked Videotron about last year iPhone model. Said it would be around 500$ cash down with a 50$/plan. Because I don't want them to look up my bad credit...