Vidéotron

Vidéotron Outage Report in Victoriaville, Centre-du-Québec, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Victoriaville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Victoriaville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Victoriaville, Centre-du-Québec, Québec 03/12/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Victoriaville, Québec

Latest outage, problems and issue reports in Victoriaville and nearby locations:

  • FransixLebrun FrancisLeb (@FransixLebrun) reported from Victoriaville, Québec

    @Videotron vous devriez penser à mettre des bancs pour que les personnes âgées avec des difficultés de mobilité puissent attendre assis. Vraiment mal pensé. D’une fois à l’autre Vidéotron est une déception.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • LoganCDN Logan Foster (@LoganCDN) reported

    @Videotron sorry to say I had a horrible customer support experience with your team. One expects a lot better from your business.

  • RandorElbuf Ran I am (@RandorElbuf) reported

    @Videotron internet is down?

  • LoganCDN Logan Foster (@LoganCDN) reported

    @Videotron internet isn't working so I can't use their helix app to talk to their customer support to tell them their internet service isn't working. Phone support tells me to use the helix app. That's some real catch 22 BS there.

  • itsjustglen 𝗚 𝗟 𝗘 𝗡 (@itsjustglen) reported

    @ohmyjaneyy @virginmobilecan I believe so yes. It's cheaper than Bell & Videotron. If you can get it at $50 or less for 50Mbps unlimited thats solid. Its also owned by Bell so the service is 👌🏽. If you looking for cheaper go Fizz (owned by Videotron).

  • HugoThePinkCat 🐱 A 🏳️‍🌈 PINK 🏳️‍🌈 CAT 🐱 (@HugoThePinkCat) reported

    @Lucian_Lutrae It's really too bad you're not in Quebec because I really enjoy the internet plan we have at home with Videotron.

  • Nemesis4All 🇨🇦 Sauron (@Nemesis4All) reported

    @Videotron Is the internet currently down?

  • Nemachocolat368 Homie in Chief (@Nemachocolat368) reported

    Mediocrité incompetence waste of my time = @Videotron customer service PU CAPABLE

  • fastpuppy FastPuppy (@fastpuppy) reported

    @videotron is #slow again/still I really wish they’d put a damn reset button on the front of their modems.

  • Flott_ttv Flott (@Flott_ttv) reported

    @Videotron "Jun 3 10:29:36 kernel: eth4 (Int switch port: 4) (Logical Port: 4) (phyId: c) Link DOWN. Jun 3 10:29:41 WAN Connection: ISP's DHCP did not function properly. Jun 3 10:29:46 WAN Connection: WAN(0) link down." Log de coupure internet... 2x hier, 3x ajd

  • TinaAvon Tina Avon 🇨🇦 (@TinaAvon) reported

    @Videotron @tinaavon beware! Phone died 10mths in & asked for replacement. I got"none available". Took a different one. & now I am in breach of contract on broken one & $350 would be on my bill. Spoke to "mgr" useless Tks, have been a client 20+ years & this is what I get.