Vidéotron outages and service status in Victoriaville, Quebec

Problems in the last 24 hours in Victoriaville, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Victoriaville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Victoriaville, Quebec

Latest outage, problems and issue reports in Victoriaville and nearby locations:

• 
  FrancisLeb (@FransixLebrun) reported 13 minutes ago from Victoriaville, Quebec

  @Videotron vous devriez penser à mettre des bancs pour que les personnes âgées avec des difficultés de mobilité puissent attendre assis. Vraiment mal pensé. D’une fois à l’autre Vidéotron est une déception.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TekSavvy Assistance (@TekSavvyCSR) reported 6 minutes ago

  @somecanuckchick @Videotron So sorry to hear this! Please send us a DM with your account info and we'll see how we can help. - JL

• 
  Morin (@MorinLoL1) reported 12 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Jj89 (@Jj8990313510) reported 13 minutes ago

  @Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.

• 
  James Somaeck (@somaeck) reported 14 minutes ago

  I reached out to @Videotron today to inquire into contractual penalties for ending the services I have with them. I have no qualms with the product - it has been pretty good. #eSim and unified billing though are not available. A thread on what went down... 1/9

• 
  Scale (@alliareault) reported 14 minutes ago

  Internet supposed to be incl in rent- lease agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 17 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Kyo 紫咲キョ 💚 👾 🖤 (@Kyorasaki) reported 22 minutes ago

  @Sareniia do you have access to starlink? im with videotron and i'm having consistent problem, i was looking at it lol

• 
  Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 23 minutes ago

  @FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.

• 
  ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 24 minutes ago

  @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

• 
  Ann 🇨🇦 (@Annwatson29) reported 26 minutes ago

  @Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.