Vidéotron

Vidéotron Outage Report in La Pocatière, Bas-Saint-Laurent, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in La Pocatière, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in La Pocatière and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in La Pocatière, Bas-Saint-Laurent, Québec 03/29/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near La Pocatière, Québec

Latest outage, problems and issue reports in La Pocatière and nearby locations:

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • J88738850 J (@J88738850) reported

    @Bell @Videotron Called Bell to cancel services as we switched to Videotron (same service but for less). After refusing retention offers the agent hanged up on me. Bell would offer better service if agents didn't fear losing their jobs over statistics/retention objectives. 👎👎

  • Sheens13 Sheeners (@Sheens13) reported

    @Videotron wins again, sending two rude classless employees door to door, as one guy spits on my sidewalk 👌

  • CoculuzziAngela Angela Coculuzzi 🇨🇦☘️ (@CoculuzziAngela) reported

    @grantmccagg #bell is the worst. I use to spend hours on the phone every month getting my bill corrected. Couldn’t do it anymore. Switched to videotron.

  • KalSDavian kal | Nihilian Effect 📚 saga (@KalSDavian) reported

    @Videotron, what does "Managing your home network settings is now easier than ever" mean, because logging into two separate websites & downloading a phone app just to port forward is the exact opposite of the ease of just logging into a router on my desktop. Wtf is this nonsense

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @mgeist So all together, the "no-shows" I know of: -Bell & Videotron refused to show up at LCJC (was stated last year ~ last committee meeting), but they were consulted & support it, Senate Sponsor said it can develop for other content. -Justice & Public safety refused to show Others?

  • Lo0naVsDeyDey 🐉🦋Dey🦋🐉 (@Lo0naVsDeyDey) reported

    @fizz_ca I am following you. It’s been well over a week I was promised a refund and of course, you guys didn’t keep your word. I am cancelling and going with videotron. I have never experienced such a bad service. I am going to complain on FB as well.

  • Mariko_Sagari Mariko Sagari (@Mariko_Sagari) reported

    @Videotron I have done a manual transaction, from the automatic technic support on the paper I received. The money was sent from my credit card, proof on my bank account. But on my Customer Center it still says I have a 230$ Balance due. Should I think it's delay and trust or call for help?

  • amritab97314715 amrita bhatia (@amritab97314715) reported

    @Videotron all they want to do is transfer the call to someplace so they dont have to answer or help

  • mbootyspoon Martyn Bootyspoon (@mbootyspoon) reported

    @P_rudence_ @Videotron Finally back online but like Damn lol

  • jeanmic52848063 jean-michel (@jeanmic52848063) reported

    @Videotron and once again helix is down :) how come videotron can give a sooooo bad service. A tech is supose to come for a outside the house problem. But NO ONE wants to give me a credit even tho my service don't work.