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Vidéotron

Vidéotron outages and service status in La Pocatière, Quebec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in La Pocatière, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in La Pocatière, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 19% Wi-fi (19%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near La Pocatière, Quebec

Latest outage, problems and issue reports in La Pocatière and nearby locations:

  • mibel007
    michel belleau (@mibel007) reported from Saint-Jean-Port-Joli, Quebec

    @Videotron Bizarre il vient d’enregistrer un programme

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • harunoshiobanas
    craft beer central (@harunoshiobanas) reported

    apparently theres a widespread issue with videotron and because im with fizz which uses the same network as videotron im f*cked for who knows how long

  • singram
    Mr Frostback (@singram) reported

    @fagstein @Videotron Grrr can't change my DNS by logging onto my router? Wtf?

  • EllienoreB
    Ellienore Bradley (@EllienoreB) reported

    @Videotron It's a DNS issue. Change your DNS to another one (google's by example 8.8.8.8)

  • IkasIkas1
    Ikas Ikas (@IkasIkas1) reported

    @Videotron your DNS servers are down

  • cbcradio2
    em (@cbcradio2) reported

    texted my mom to ask if videotron's down province-wide and she said **** you PKP

  • nurashid
    Nuruddin Rashid (@nurashid) reported

    @Videotron very irresponsible for videotron on not communicating with customers on nature of problem and expected time to resolve.

  • SamNoailles
    Sam (@SamNoailles) reported

    @_dootdoot That boy be like: the problem with videotron!! ✨ (a thread)

  • marjoey
    maria (@marjoey) reported

    @JokeSins @Videotron No service in NDG, internet, cable and they can't be reached.

  • MitchellBundy
    M. Bundy 🦑🐬 (@MitchellBundy) reported

    Apparently Videotron's Helix service is locked to their DNS servers and users can't change them. Can anyone confirm? That's pretty bad.

  • MiaWolfeMtl
    Mia Wolfe | MTL + FMTY (@MiaWolfeMtl) reported

    If your Videotron internet is ****** up right now change the DNS to 1.1.1.1 and that should fix it 👍🏻