Vidéotron

Vidéotron Outage Report in La Pocatière, Bas-Saint-Laurent, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in La Pocatière, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in La Pocatière and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in La Pocatière, Bas-Saint-Laurent, Québec 02/02/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near La Pocatière, Québec

Latest outage, problems and issue reports in La Pocatière and nearby locations:

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ide_cyan Ide Cyan (@ide_cyan) reported

    @Videotron Helix is down here too.

  • lesleycampbell Lesley Campbell (@lesleycampbell) reported

    @Videotron How do we fix it?

  • kate18 kate18 (@kate18) reported

    @FernandezInk @Videotron I have the same problem 😑

  • jona_sapporo 寝ぼけた主任に候 (@jona_sapporo) reported

    @Videotron I think we know that already. Now when fix?

  • Sweetener753 Sweetener753 (@Sweetener753) reported

    @Videotron Fix your sh*t!

  • Anorak_CA John Edwards (@Anorak_CA) reported

    @Videotron Any reason Helix is not working after that silly curfew warning?

  • HugoSham Hugo Sham (@HugoSham) reported

    Seriously @Videotron ? Helix services down in westmount in a pandemic on new years eve and no one answering at technical support. Why do I pay for your services again?

  • CeleanDion Sam Cote (@CeleanDion) reported

    @Videotron Helix not working ???

  • Nicolas07521469 Nicolas Duval (@Nicolas07521469) reported

    @Videotron How long should it take to get service back ???

  • GopBelieveme I wish Nicolle Wallace followed me 🌊🇨🇦 ✡🌊 (@GopBelieveme) reported

    Any other Videotron subscribers lose TV? My Helix is down, their support is closed, there is a curfew here. Do I just go to sleep I planned on relaxing with some TV tonight. This sucks @Videotron, you owe me for this!