Vidéotron

Vidéotron Outage Report in La Pocatière, Bas-Saint-Laurent, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in La Pocatière, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in La Pocatière and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in La Pocatière, Bas-Saint-Laurent, Québec 01/12/2026 10:40

January 12: Problems at Vidéotron

Vidéotron is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near La Pocatière, Québec

Latest outage, problems and issue reports in La Pocatière and nearby locations:

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • DominicHains Dominic (@DominicHains) reported

    @Videotron looks like there is an outage in the west island/pierrefonds?

  • douzepont Alex D (@douzepont) reported

    @Videotron the internet service went down when I went to bed last night and this morning it is still down. Twice in two months I have to try and work through an outage. When is this going to be fixed?!

  • jackxred Jack (@jackxred) reported

    @Videotron any update on the outage in pierrefonds?

  • Caracticus Caracticus Thirdaisi (@Caracticus) reported

    @TekSavvyBuzz Maybe it's time to break up the infrastructure from the service providers: make rogers, telus, bell, shaw/ cogeco, videotron, sasktel, etc. and the rest spin off their infrastructure as separate companies and force everyone to bid for access.

  • dariamark Daria Mark (@dariamark) reported

    @Videotron Thank you. Called and the technician confirmed that there is an issue in our neighborhood. No ETA for resolution.

  • anima_anonyma anima_anonyma (@anima_anonyma) reported

    @alysm745 @JanTheMan2010 I am with Videotron in Quebec and after a few years price crept up from about $50 to $90 a month. Then in 2019 I called and wanted to cancel. I explained that my income is low and I can't afford it.

  • Flott_ttv Flott (@Flott_ttv) reported

    @Videotron "Jun 3 10:29:36 kernel: eth4 (Int switch port: 4) (Logical Port: 4) (phyId: c) Link DOWN. Jun 3 10:29:41 WAN Connection: ISP's DHCP did not function properly. Jun 3 10:29:46 WAN Connection: WAN(0) link down." Log de coupure internet... 2x hier, 3x ajd

  • lamarre_shawn Shawn Lamarre (@lamarre_shawn) reported

    @Videotron wtf is the pointlf paying 80$/month for a service that never works, havent been able to use my internet in 3 days and every week its something.... ridiculous

  • Mila99344837 Mila (@Mila99344837) reported

    @Videotron Internet has been down for almost 2 hours in DDO

  • alaa_dekhili Alaa Dekhili (@alaa_dekhili) reported

    @Videotron Internet is down in Pierrefonds, Montreal