Vidéotron

Vidéotron Outage Report in La Pocatière, Bas-Saint-Laurent, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in La Pocatière, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in La Pocatière and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in La Pocatière, Bas-Saint-Laurent, Québec 03/28/2026 16:00

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near La Pocatière, Québec

Latest outage, problems and issue reports in La Pocatière and nearby locations:

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Redondizou Ali (@Redondizou) reported

    @Videotron why have all your services stopped? Website not opening, neither is customer service number working

  • txorontxo sam (@txorontxo) reported

    You guys have literally the worst access to services ever. En plus de payer des prix de fou par mois, you guys don’t even have the decency to have a reliable internet connection AND customer service. I have never been so angered by a multinational company. @Videotron

  • anafuja AnaFuja (@anafuja) reported

    @Videotron none of your customer service lines are actually in service, and my internet has gone out. What is going on?

  • Cynister72 Cyn 🚴‍♀️💨 (@Cynister72) reported

    Welp, #videotron is down, and it’s down hard. Looks like my work day might be cut short.

  • specialkitty2me Avery Duck 🇨🇦 (@specialkitty2me) reported

    @Videotron OK. I have no internet and when I call, it tells me the numbers for technicL support and customer service, don't exist. Would appreciate some answers and service

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • Jeff_Macarine EliteFourJeff (@Jeff_Macarine) reported

    Internet outage in Montreal for all Videotron users right? Cause my **** doesn't work!

  • Iamtannyp Tanny (@Iamtannyp) reported

    @Videotron is there any information regarding an outage? I currently have no access in Montreal and cannot access your site

  • CBergstaller Camille Bergstaller (@CBergstaller) reported

    Dear @Videotron you raise everyone’s monthly bills for better service. But today we are experiencing major internet outage across Montreal and to top it out all your phone lines and websites are down?? Explain! #videotron #internetoutage #nowifi

  • nostrand27 TerreSeche (@nostrand27) reported

    Folks, if you are with Videotron (like me) change your router’s DNS settings to something different like 1.1.1.1. It seems to be a DNS issue more than anything else. @Videotron #videotron #outage