Vidéotron

Vidéotron Outage Report in La Pocatière, Bas-Saint-Laurent, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in La Pocatière, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in La Pocatière and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in La Pocatière, Bas-Saint-Laurent, Québec 03/10/2026 07:45

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near La Pocatière, Québec

Latest outage, problems and issue reports in La Pocatière and nearby locations:

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fonzeeys Fonze (@fonzeeys) reported

    Hey @videotron what’s up wrong with your « 5G » network #videotron Even on LTE I have no access to the internet I need to tether off my #bell phone

  • thinktriplets thinktriplets (@thinktriplets) reported

    @Videotron Internet down in Laval!

  • bella_l64 BellaL64 (@bella_l64) reported

    @AcanacInc I work from home and have lost many hours of my salary because of this crap. Videotron is up and running already and Acanac cannot solve the issue. What's up with that? I'll be looking for another ISP.

  • dillonDD01 dllongang (@dillonDD01) reported

    @PrimusHelps Still down since 9:40 in Montreal (through Videotron)

  • maherm3li Maher (@maherm3li) reported

    @Aykind_nobs @Distributel @Videotron Probably they started firing the talented people and they got some newbies trying to figure out how to run their systems. They lie about the issue in my area Vidéotron is working but distributel is down.

  • zaphthegreat J.L. Abrassart (@zaphthegreat) reported

    @Videotron so now that we all pointed out that Acanac confirmed the problem was on your end, you're just going to remain silent and only reply to people about your mobile network? No wonder people use resellers. The dishonesty is astounding.

  • UnashamedAlc Becca - The Unashamed Alcoholic Podcast (@UnashamedAlc) reported

    @Videotron You guys deserve all the customer service kudos, you've never disappointed me with that! Far and above any other company I've dealt with!

  • LouiseCondy Condy (@LouiseCondy) reported

    @Grumpy_grrrrrrr Not working? I fully expect not to have service tomorrow with videotron helix

  • InspiringDays22 Carole (@InspiringDays22) reported

    Videotron made life crazy with sending me the wrong order then resending another , then when I returned the first order they cancelled the corrected order and after 10 days I still now have no service and if I want it I must now pay full price upfront for equipment #videotron

  • MohamadMakhlouf Mohamad Makhlouf (@MohamadMakhlouf) reported

    @shelly_at_work @Videotron @bridak70 Still down in DDO