1. Home
  2. Companies
  3. Vidéotron
  4. La Pocatière, Quebec
Vidéotron

Vidéotron Outage Report in La Pocatière, Bas-Saint-Laurent, Quebec

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in La Pocatière, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in La Pocatière, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near La Pocatière, Quebec

Latest outage, problems and issue reports in La Pocatière and nearby locations:

  • mibel007
    michel belleau (@mibel007) reported from Saint-Jean-Port-Joli, Quebec

    @Videotron Bizarre il vient d’enregistrer un programme

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jonathanallard
    Jonathan Allard (@jonathanallard) reported

    Videotron is down thread

  • Mark_Goldberg
    Mark Goldberg (@Mark_Goldberg) reported

    .@TD_Canada: "Interesting disclosures by @Quebecor in 2022 Annual Information form" • Cable network covers ~83% of Quebec residences, all able to get 400Mbps; 70% of homes passed could get 1Gbps • DOCSIS 4.0 can deliver up to 10 Gbps down / 6Gbps up @Videotron #CDNtech #CRTC

  • ReaperClose
    Mark (@ReaperClose) reported

    @Videotron it’s 2 days and still nothing, spoke with tech support and they are working on it. Fix the problem.

  • ReaperClose
    Mark (@ReaperClose) reported

    @Videotron so after speaking with tech support, still no help. I’m priority to get service back but its been 3 days. Can I assume this month will be free??

  • bizonLiv
    Liv (@bizonLiv) reported

    @Videotron I have an outage - my helix gateway doesn't connect to the internet no more

  • scorpiosteve
    Steve Williams #BLACKLIVESMATTER (@scorpiosteve) reported

    @Bell_Support as 50+ year Bell subscriber I am disappointed that your receivers no longer support Netflix. I called to upgrade to the new Box and was told I have to upgrade my PVR as well. $50. Shipping for each = $100 and I do the installation. @Videotron will perhaps be better

  • brianpa65577962
    brianpartridge555 (@brianpa65577962) reported

    @Vono13 @CP24 Not true at all. In Montreal, Rogers, Telus, Videotron and Bell worked together to install the network, at NO COST, to the City. It doesn't make them any more profits. BAI however wants to use our data to push ads to us, so they can make money.

  • StreetDreamsOtt
    SUDEVI (@StreetDreamsOtt) reported

    @midquery @Videotron Thanks for the info. I thought my wifi modem was broken

  • Luis26HV
    Luis V (@Luis26HV) reported

    @videotron no wifi on my modem since 10 am at my home in NDG. Ive talked with support two times and they didn’t solve it 😡

  • juycer
    Juliana C 🏳️‍🌈 (@juycer) reported from Longueuil, Quebec

    Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.