Vidéotron Outage Report in La Pocatière, Bas-Saint-Laurent, Quebec
Why is my Vidéotron service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
Problems in the last 24 hours in La Pocatière, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in La Pocatière, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Vidéotron
Vidéotron is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (60%)
- Wi-fi (18%)
- TV (9%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near La Pocatière, Quebec
Latest outage, problems and issue reports in La Pocatière and nearby locations:
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michel belleau (@mibel007) reported from Saint-Jean-Port-Joli, Quebec@Videotron Bizarre il vient d’enregistrer un programme
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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NavG (@SBHSNGL) reported@OmarAbalkhail @Videotron Oh, I 100% agree, Bell is probably the same but Videotron I felt was unprepared and understaffed to deal with these kind of situations . Bell Atleast has infrastructure to fix issues …
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simon (@catred2017) reported@Videotron Give back my damn internet!!!!!
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Dave (@parkerbaby2000) reported@Videotron Its been 2 days now no service, yet they say its ok to go over your mobile data limit, which I did, now my mobile data is blocked and no internet, im switching to another internet provider, this is unacceptable no matter what the weather conditions are
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Dave (@parkerbaby2000) reported@Videotron Videotron should have back up systems in place in the event of any kind of extreme weather, NOT ACCEPTABLE SERVICE at all! We need better than this! and credits to ALL of videotrons clients!
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tigerhumam (@hadid_Humam01) reported@Videotron I am trying to call but no one Is answer it only say that they are trying to fix the problem and it’s an AI who is talking when I had bell it never happened to me. My uncle have bell and if he called them they will answer (a human) will answer not a fkn AI
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Al (@freefox76) reported@Videotron 3 days without internet for virtually every Videotron customer, with only lies said to placate us is unacceptable. Get your **** together. Oh, and provide an honest update.
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Montrealer80 (@OmarAbalkhail) reported@Videotron It’s still down here since 2 pm !!! I live in ville st Laurent !!! You better fix it before Sunday!!!!!! We are paying a lot of money then you can’t fix it !!! It has been over 6 hours ! This is ridiculous
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Nezzy (@CatIs4Fyte) reported@Videotron Have had power for 30 hours and no ******* internet, I’m pretty sure you’re just making up numbers. 60%? Literally not one of the people i know has your **** tier service back.
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Jessica Faye (@gorjess_heart) reported@Videotron can u maybe try to be part of the solution instead of the problem? Like cmon. I’ve seen a million bell trucks out. Vidéotron sits on their *** waiting for the Easter bunny to help them. Absolutely useless.
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Mario Romero (@PeruFlashback) reported@StuntmanStutzle @Videotron I called them and they told me that we can apply for a credit only if the service has been down for more than 48 hours. And the credit is not automatic, you have to call and ask for it. Incredible.