Vidéotron

Vidéotron Outage Report in Saint-Jean-Port-Joli, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Jean-Port-Joli, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-Port-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Jean-Port-Joli, Chaudière-Appalaches, Québec 02/13/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. TV (4%)

    TV (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (%)

    Phone (%)

Community Discussion

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Vidéotron Issues Reports Near Saint-Jean-Port-Joli, Québec

Latest outage, problems and issue reports in Saint-Jean-Port-Joli and nearby locations:

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Seb0821 RemPitlick#1fan🇺🇦 (@Seb0821) reported

    @Videotron Where is our internet. Better give CREDIT. Its not 1 day outage. Its been 3 days now. What the hell are you doing. No accountability, no news, no updates…

  • honeylust5 Honey✨ (@honeylust5) reported

    @CanadianKryles @IFizziks @Videotron He knows about the outage he mentioned it a few times but he was saying it was odd that it would come back for hours then disconnect

  • d00de83 Fred S. (@d00de83) reported

    @Videotron You should solidify your network as bell in oir building has never gone offline. Maybe backup power other thwn batteries would be to be considered?

  • IMFROMCANADAEH THESPORTSGUY (@IMFROMCANADAEH) reported

    @Videotron A customer for very, very long time. I left @Bell a long time ago after poor customer service. I can’t believe I am looking into pricing on their site tonight. Guess Fibe is the way to go.

  • freefox76 Al (@freefox76) reported

    @Videotron 3 days without internet for virtually every Videotron customer, with only lies said to placate us is unacceptable. Get your **** together. Oh, and provide an honest update.

  • Curvyabbiii1 Curvyabbiie (@Curvyabbiii1) reported

    @Videotron My service is not back… its been 24 hrs …. Is there a way to know when we Will get back ouf internet ?

  • debbieabo Deb White (@debbieabo) reported

    @Videotron @fizz_ca an update on your progress on what’s happening with your internet service would be nice. You are leaving your customers frusteated

  • parkerbaby2000 Dave (@parkerbaby2000) reported

    @Videotron Its been 2 days now no service, yet they say its ok to go over your mobile data limit, which I did, now my mobile data is blocked and no internet, im switching to another internet provider, this is unacceptable no matter what the weather conditions are

  • BatriceFilstein Betsy Red (@BatriceFilstein) reported

    @Videotron Still no internet in NDG H4A, no service for more than 48 hours now. Can we see a map of the outages? Have an ETA? What is happening?

  • SBHSNGL NavG (@SBHSNGL) reported

    @OmarAbalkhail @Videotron Oh, I 100% agree, Bell is probably the same but Videotron I felt was unprepared and understaffed to deal with these kind of situations . Bell Atleast has infrastructure to fix issues …