Vidéotron Outage Report in Saint-Henri, Chaudière-Appalaches, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Saint-Henri, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Henri and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 17: Problems at Vidéotron

Vidéotron is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (8%)

3. 

   TV (7%)

4. 

   Total Blackout (7%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Saint-Henri, Chaudière-Appalaches, Québec

The most recent Vidéotron outage reports came from the following cities: Québec.

City	Problem Type	Report Time
Québec	Wi-fi	26 days ago
Québec	Internet	2 months ago
Québec	Internet	2 months ago
Québec	Internet	2 months ago
Lévis	Internet	3 months ago
Québec	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Henri, Québec

Latest outage, problems and issue reports in Saint-Henri and nearby locations:

• John G (@madhi19) reported 26 minutes ago from Québec, Québec

  Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

• John G (@madhi19) reported 47 minutes ago from Québec, Québec

  @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Sterling Cohen (@sterling_cohen) reported 5 minutes ago

  @Videotron it’s gonna be funny to see the number of lost Vidéotron customers switching over to bell both **** but clearly bell is better….

• Carolyn Morreale (@airfreightonly) reported 7 minutes ago

  @Videotron @ManicinBadlands It would be helpful if you could tell us what areas are affected? I am I. pointe Claire and have been on hold for over an hour? Is it a wifi connection problem!? No TV and no internet and I can’t get a hold of anyone to tell me if I’m connecting equipment properly or not?

• Nadia Le Guern (@Nadia12014717) reported 9 minutes ago

  @Videotron Montreal Villeray / Ahuntsic still no internet! It's going to be 48h ! I am surprise to see that the media are not reporting this at all! I remember during Rogers blackout it was all over the news !!! Strange...

• Andreas Indro (@andreas_indro) reported 11 minutes ago

  @Videotron Helix gateway (tower) was working since the electricity came back around 10AM. But 20 min ago no internet, no TV, the tower is blinking orange. Gateway offline. Is it our gateway that's defective? Or is it something else? Trying to call customer service, always busy.

• tigerhumam (@hadid_Humam01) reported 12 minutes ago

  @Videotron I am trying to call but no one Is answer it only say that they are trying to fix the problem and it’s an AI who is talking when I had bell it never happened to me. My uncle have bell and if he called them they will answer (a human) will answer not a fkn AI

• Nezzy (@CatIs4Fyte) reported 20 minutes ago

  @Videotron Have had power for 30 hours and no ******* internet, I’m pretty sure you’re just making up numbers. 60%? Literally not one of the people i know has your **** tier service back.

• MIKAËL (@MSQUARED2_M2) reported 20 minutes ago

  @Videotron Still no phone & internet in the Montérégie… Any ETA as to when full service will be restored? Thank you

• Al (@freefox76) reported 25 minutes ago

  @Videotron I bet I can have bell installed before you restore service. Horrible company.

• Bringbackmoviemagic (@Bringbackmovie1) reported 26 minutes ago

  @IFizziks @Videotron Normal is beeing up 99%. 1% down for maintenance at night usually.

• Montrealer80 (@OmarAbalkhail) reported 27 minutes ago

  @Videotron It’s still down here since 2 pm !!! I live in ville st Laurent !!! You better fix it before Sunday!!!!!! We are paying a lot of money then you can’t fix it !!! It has been over 6 hours ! This is ridiculous