Vidéotron outages and service status in Charny, Quebec

Problems in the last 24 hours in Charny, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Charny, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Charny, Quebec

Latest outage, problems and issue reports in Charny and nearby locations:

• 
  John G (@madhi19) reported 31 seconds ago from Québec, Quebec

  @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

• 
  John G (@madhi19) reported 25 minutes ago from Québec, Quebec

  Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Somaeck (@somaeck) reported 7 minutes ago

  To end this thread, I'd ask @Videotron: 1) Is there a plan to implement #eSim? Don't simply say it's not available -- we know that! The question is whether there is a plan? 2) If "yes" to #1, what is the timeline to rollout? Saying it's a "non-issue" just doesn't cut it. 9/9

• 
  somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 8 minutes ago

  @TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.

• 
  James Somaeck (@somaeck) reported 10 minutes ago

  The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9

• 
  IDK (@SBHSNGL) reported 11 minutes ago

  @clogicca @Videotron You attitude is worst . If that is how you define civility we are in big trouble

• 
  ✨Owl is Migrating✨ (@_owlboxes) reported 13 minutes ago

  @Bell You guys lost a customer of 20+ years today because four separate people couldn’t fix an issue that YOU GUYS caused. @Videotron was happy to take my business. Your customer service SUCKS.

• 
  James Somaeck (@somaeck) reported 13 minutes ago

  In her response, she had made clear she was not trying to minimize what I was saying, but she said that my issues were "non-issues". She followed up by saying that if I stick with @Videotron, #eSim should be supported by the time I finish my contract in 2024. Seriously? 6/9

• 
  Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 14 minutes ago

  @FreedomMobile @Videotron @Quebecor All im doing is trying to make you a better company but you seem to not give a **** about that and that fact is incredibly demoralizing when I care more about you than you do. I **** you not.

• 
  Event_201_Prophecy (@grcAffiliate) reported 16 minutes ago

  @Videotron YOUR APP DOESNT WORK YOUR APP DOESNT WORK!!!!!!

• 
  Yves (In Memory) & Sylvia. G. (@girouard108) reported 17 minutes ago

  @alphalink @TartanTragic @FringeViews Nice. Mine is still the original from when the house was built 1931. Have to use Videotron, but I will NEVER get rid of it. Ditched my cell & never will own another. I do not care how difficult they make it, for me. Cheers neighbor !

• 
  Alex Clark (@alxclrk) reported 19 minutes ago

  I'm on a train from Toronto to Montreal, and I can't believe we can't get reliable internet for the entire trip with VIA Rail. Onboard wifi dropping constantly and even Videotron's network has terrible coverage over the entire ride. Really wish they could use Starlink somehow.