Vidéotron Outage Report in Charny, Chaudière-Appalaches, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Charny, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Charny and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (9%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Charny, Chaudière-Appalaches, Québec

The most recent Vidéotron outage reports came from the following cities: Québec.

City	Problem Type	Report Time
Québec	Wi-fi	21 days ago
Québec	Internet	2 months ago
Québec	Internet	2 months ago
Québec	Internet	2 months ago
Lévis	Internet	3 months ago
Québec	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Charny, Québec

Latest outage, problems and issue reports in Charny and nearby locations:

• John G (@madhi19) reported a minute ago from Québec, Québec

  Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

• John G (@madhi19) reported 16 minutes ago from Québec, Québec

  @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Realityescaped (@neo_musicstream) reported 45 seconds ago

  @Videotron fix your garbage internet. You literally serve in only 1 province and still can't provide a stable connection...

• GSG Flash (@GSGFlash) reported a minute ago

  @Videotron Hi, my wife and I are flying out of the country today but we're not able to turn on our daily traveler pass, the option is grayed out even after scrolling through the terms and conditions. Could you please help get it activated for both of us?

• neil napier (@NeilNapier) reported 3 minutes ago

  Hey @Videotron - on your website, it says your technical support line is 24/7, but I’ve called in the evening two separate times and it is always closed… what’s the deal?

• Realityescaped (@neo_musicstream) reported 4 minutes ago

  @Videotron No point, don't waste more of my time and fix your damn internet. I'm not the only one affected so having a chat will fix nothing. And by reading your replies, you guys should stop saying sorry and actually fix your ****. I work from home and I'm losing money because of this...

• Jenn C. (@jeni_cote) reported 4 minutes ago

  @Videotron are you guys having issues? My internet isn't connecting to anything with helix rn. No WiFi, no Ethernet connection either :/

• Commissioner Miner (@fanCRTCProfling) reported 9 minutes ago

  .@Bell_Policy, You & @TELUS better appeal the fixed & crooked ISED-Videotron spectrum auction court decision, maybe put less greed into your submissions and not blow it as bad as you did this time around. #CRTC Requirements to play for some, but not for others.

• Jeffery A Thomas 🇨🇦 (@JefferyThomas) reported 10 minutes ago

  If you are thinking of switching to @Videotron's Helix from the regular service be sure. The switch back is a nightmare.

• Julien Lavigne (@Julien_Lavigne1) reported 11 minutes ago

  @Videotron Why can't I fast forward when I restart a program? I missed the beginning but now I want to get back to where I was. I want to fast forward through the opening credits but can't. I never had this problem with @Rogers!

• Darren McCarrick (@Dmccarri) reported 15 minutes ago

  @Videotron What is going on? No television service. Tech service number always busy. What is the problem?

• Mr. Noodles (@Wabbit_Detector) reported 16 minutes ago

  @grantmccagg I guess you don't get helix from videotron. Never a problem Bell fixes you for a few months then play with your upload do there is always a problem 2 3 times a year