Vidéotron Outage Report in Charny, Chaudière-Appalaches, Quebec

Problems in the last 24 hours in Charny, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Charny, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Charny, Quebec

The most recent Vidéotron outage reports came from the following cities: Lévis.

City	Problem Type	Report Time
Lévis	E-mail	12 days ago
Lévis	Internet	23 days ago
Québec	Internet	3 months ago
Québec	Wi-fi	4 months ago
Québec	Internet	6 months ago
Québec	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Charny, Quebec

Latest outage, problems and issue reports in Charny and nearby locations:

• 
  John G (@madhi19) reported 16 minutes ago from Québec, Quebec

  Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

• 
  John G (@madhi19) reported 18 minutes ago from Québec, Quebec

  @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eleni Helen (@HelenEleni) reported 5 minutes ago

  Videotron / Rogers = worst internet company.

• 
  Isa Tran (@passionthy) reported 9 minutes ago

  @Videotron Hi! We had a brief loss of electricity and our Helix modem is no longer able to reconnect. It's flashing orange/black. Is this a servers issue or one specifically with our gateway?

• 
  Larry (@LP83697336) reported 11 minutes ago

  @iamjohnpollock I just spent 29 minutes trying unsuccessfully (AGAIN) to get the garbage @tsn app to connect through garbage @videotron. Giving up. One less viewer for Dynamite this week. 😤

• 
  I hate the team that I love (@Vince_Effin_G) reported 14 minutes ago

  @jacktodd46 I switched from Bell to videotron but after two years I was basically left with no choice and had to switch back. Videotron customer service is ok but I'd rather not have to be on a first name basis with them from calling every week

• 
  Mr Frostback (@singram) reported 14 minutes ago

  @jacktodd46 My biggest issue as a Videotron customer is lack of access to channel websites and apps : CTV and so on. But it's been less of an issue now that I'm working from home.

• 
  Jack Todd (@jacktodd46) reported 17 minutes ago

  Not only is Videotron's Helix the worst TV/Internet system you can find, the website is just as bad. Just try changing your channels. You have to be brave or crazy. We hate Bell for corporate reasons but it may be time to switch.

• 
  Diego Henao (@diego_henao) reported 17 minutes ago

  @heliodanielb @Videotron I’m wondering if they will discount the outage hours in the next bill 🧐

• 
  Michael (@weekendrageguy) reported 18 minutes ago

  @Videotron your internet service sucks so bad....800sq foot condo and cant get signal in my bed room..... do better

• 
  Helio Borges (@heliodanielb) reported 19 minutes ago

  @Videotron @LumiereCentrale Internet outage in Longueuil. J4K1A3 since 2 hours ago

• 
  Rami Nohra (@Rami64N) reported 24 minutes ago

  @passionthy @Videotron Same thing just happened to me, where they able to help you?