Vidéotron

Vidéotron Outage Report in Saint-Fabien-de-Panet, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Fabien-de-Panet, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Fabien-de-Panet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Fabien-de-Panet, Chaudière-Appalaches, Québec 01/15/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • _MattBritton_ Matt Britton #BattleOfAlberta #FireItUp (@_MattBritton_) reported

    @Videotron Helix is back up and running now ( Chateauguay). Phone Tech support is still down. Endless busy signal. Glad it was resolved regardless. Background: Woke up at 7:30am to an onscreen message on TV with an error code saying program has failed, please try another

  • kittycatlvr4vr Eli ૮ • ﻌ - ა (@kittycatlvr4vr) reported

    @lux1trick yeah and my data didn’t work cuz I have ****** service from videotron

  • VengeanceLG Weap (@VengeanceLG) reported

    @Videotron Why is my internet still not working ffs

  • _daxdax Carlos Dasilva (@_daxdax) reported

    @Videotron As of the announcement that Huawei is banned from the 5G network, my Huawei tablet will no longer connect to my Helix wi-fi network. Has Videotron just taken it upon themselves to ban their clients Huawei equipment?

  • Jeff_Langevin Jeffrey (@Jeff_Langevin) reported

    @Videotron any updates on the internet in Gatineau? Still not working

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    @cuto8 @Videotron We’re approaching one week of Vidoetron’s mobile data service outage in Ottawa South. No updates from Videotron. Support said it may take a month to resolve!

  • wazo78304063 wazo (@wazo78304063) reported

    Ok tell ur guys to climb that post and fix the f…. Problem , or videotron will get a call soon, thanx

  • cuto8 Curtis (@cuto8) reported

    @DrSamTheDentist @Videotron Ya, they told me the workaround is to drop it down to 3G/HSPA+. Still pretty inconvenient if we're paying for the service. Also it takes a while for the outgoing call to register.

  • jonathandicarlo Jonathan Michael Di Carlo 📚🤓 (@jonathandicarlo) reported

    @Videotron @maozao76 It would be nice if you would just be *honest* and tweet out that you are having problems instead of forcing each customer to call and overwhelm your call centers…

  • mehrad_t Mehrad Tajkarimi (@mehrad_t) reported

    @Videotron why does the device need to be disconnected from the network in order for me to forget it on helix app? So I go find the device I don't recognize and remove it from network? Revert it back that the device can be disconnected even if on network!! That's the whole point!