Vidéotron

Vidéotron Outage Report in Saint-Fabien-de-Panet, Chaudière-Appalaches, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Fabien-de-Panet, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Fabien-de-Panet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Fabien-de-Panet, Chaudière-Appalaches, Québec 12/21/2025 11:55

December 21: Problems at Vidéotron

Vidéotron is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    Another key point: who believes that Rogers being able to pick a replacement for Shaw's Freedom Mobile, ie Videotron, and then do what it needs to help foster Videotron as a strong competitor? This is fantasy & fiction, paraphrase y'day's brutal ruling by the FCA.

  • LockieSimon Simon Lockie (@LockieSimon) reported

    The focus on enforceability of the @FP_Champagne conditions misses the mark: the conditions themselves are irrelevant to solving the actual problem, ie that Canada's wireless markets (including Quebec) are the least competitive in the world, and Videotron simply won't change that

  • JessMessias_ Jess Messias (@JessMessias_) reported

    @Videotron I’m unable to connect to use my wifi. Is there an estimated time for when this outage will be resolved?

  • CathySt35873400 Cathy Stone. (@CathySt35873400) reported

    @acoyne Do not understand all of this,but one thing I do know is that as a Quebec resident Videotron cell phone service is Not available everywhere in Canada. 4 years ago was told this directly by Videotron .Guess this merger will change that?

  • BenKlass Ben Klass (@BenKlass) reported

    Videotron is saying it will bring prices down once it enters foreign territory. I’m currently paying $45 per month for 27 GB and unlimited calling from fido. Hey @PKP_Qc, you want my business? Make me a better offer!

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    I don't like @Videotron anymore. I ordered three phones. Received two with new plans. My old contract is still in place, and their invoice is so complicated I can't tell what's what. Not the first time we've had problems, but other companies are the same. #sigh

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    @kaplanmyrth @TekSavvyBuzz He calls on @FP_Champagne to w/hold his decision on the spectrum license transfer to Videotron until the #CRTC rules on TekSavvy undue preference complaint. 2/

  • TheGraceful_1 Sean Lapalme (@TheGraceful_1) reported

    @Videotron why are you so garbage at sim sub. Missing nfl playoffs because you guys are asleep at the switch.

  • HSmythe10 Hank Smythe 🇺🇦 (@HSmythe10) reported

    @AnthonyLacavera Only in socialized Canada should anyone but the owners decide whom they should sell to. FYI the Crown can direct divestiture but not pick the receiving buyers. @Globalive never stood a chance against the size of @Videotron.

  • BradCoates Brad Coates (@BradCoates) reported

    What happens to Shaw's wireless spectrum in the Rogers acquisition? How will Videotron maintain service for Freedom's customers if they lose it? Will it be through a roaming agreement with Rogers b/c that would be ridiculous Any insight? @peternowak @Bryson_M @AlsoKnownAs_AA