Vidéotron

Vidéotron Outage Report in Saint-Fabien-de-Panet, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Fabien-de-Panet, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Fabien-de-Panet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Fabien-de-Panet, Chaudière-Appalaches, Québec 02/19/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • lafvalentin lafranca valentin (@lafvalentin) reported

    @fizz_ca your service is one of the worst now. So unstable internet is down for the second time this week at least. I can't afford to lose internet for my job, will probably go back to Videotron ... It will be event cheaper with their constant offers ...

  • ZoeKouza Zoë Kouza (@ZoeKouza) reported

    @Videotron you send a closed & canceled account to AroInc collections agency? Realize your mistake; make a correction; but it’s TOO LATE my credit score IS at risk because of your employees’ miscalculations? FIX YOUR MISTAKE #customerexperience #CustomerService #disgusted

  • Jessewhyte Jesse Whyte (@Jessewhyte) reported

    @Videotron Helix has been down since yesterday afternoon. Why no social updates to keep us posted? That way we don’t have to call in and waste everyone’s times asking how much longer

  • FightForeverMTL Marie but screaming in Québécois (@FightForeverMTL) reported

    Calling my mom's internet service provider like "hello she died" Happy Monday to that specific Videotron employee I guess

  • tuste69 Marvin Taylor-Ebanks (@tuste69) reported

    @Videotron aware you guys are working hard to resolve current outage issue but an update would be appreciated. Called this morning to have the CS rep say he had no idea and last update posted was 9pm yesterday evening.

  • R_Brookz Roger Brooks (@R_Brookz) reported

    @BForozandeh @Videotron My internet is down in cote saint luc. Is there any update as to when it will be back in service?

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    @Videotron tower that serves my house has been down for days! WiFi is a good backup, but no handoff. Amazingly works 1km from my house, but not in most of Ottawa South. Patchy network at best right now.

  • vladcatrinescu Vlad Catrinescu (@vladcatrinescu) reported

    @Videotron So found a forum, and was able to switch from AT&T to TMobile and it works for now. But apparently it will stop working in July - luckily my videotron contract stops before so I can switch Networks. Too bad you guys became a joke network with no more US partners.

  • lnsmontreal Lorne Switzer (@lnsmontreal) reported

    @Videotron down since yesterday

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    @Videotron How about some honesty. What is going on with your network? Outage in Ottawa South is on day 5. Montreal on Day 2. Please be honest with us instead of saying “it will be fixed soon”.