Vidéotron Outage Report in Windsor, Estrie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Windsor, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (10%)
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Total Blackout (8%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Windsor, Estrie, Québec
The most recent Vidéotron outage reports came from the following cities: Sherbrooke.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Windsor, Québec
Latest outage, problems and issue reports in Windsor and nearby locations:
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Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec
@LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté
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Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Québec
@gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗
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Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec
Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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🍁Booshwacked (@booshwacked) reported
@Videotron Verifying it is not the issue, I can confirm the quality of the connection is awful. Been like this since we switched to Helix.
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Steve Faguy (@fagstein) reported
Bell filed a complaint last fall against Vrai, because Quebecor wasn’t offering it at all to non-Videotron subs, a clear violation of #CRTC policy. It’s now available through the QUB app, but Bell says that offers fewer concurrent streams and can’t be watched on a set-top box.
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Cath. (@cathuniverse) reported
@Videotron is your Helix account portal down or something? I'm not getting through on my phone or computer and I need to pay my bill.
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Maine Mariners (@MarinersOfMaine) reported
The start of tonight's game will be delayed due to an issue with a patch of ice at the Colisee Videotron. We will provide further updates as they become available. #SomethingsBruin
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Mateus Ribeiro (@matrancer) reported
@Videotron I was able to connect using my computer. I use Android 10, not sure if the problem was related to my OS. Maybe it is a hardware issue, I brought the phone from Brazil. Thanks anyway.
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DJ STAR Q (@DJStarQ) reported
@Videotron Once again, we’re affected by another outage and your agent has put me on hold for over 10 minutes trying to find out why or ETAs. I’ve been on helix for less than a month now and this is the second time I’m calling about outage.
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Fred A (@Fred_Da_fredian) reported
@Videotron hi! Any idea when will the service be back in Laval?
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Steve Faguy (@fagstein) reported
Apparently another major issue with Videotron’s Helix TV service in the Montreal area. IPTV is great until it doesn’t work.
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Steve Faguy (@fagstein) reported
I regret to inform you that there is yet another #CRTC dispute between Bell and Quebecor. Bell has filed a complaint about Vrai, Quebecor’s reality TV streaming service, saying the version offered to non-Videotron subscribers is of poorer quality and twice the price.
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Mike (@mke1138) reported
Another Sunday, another @Videotron failure. Can’t even watch @OFF_TLMEP without it pixelating into Lego blocks. If this keeps up we’re just going to switch to @Bell. They might be evil but they can keep their service running.