Vidéotron outages and service status in Windsor, Quebec

Problems in the last 24 hours in Windsor, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Windsor, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Windsor, Quebec

Latest outage, problems and issue reports in Windsor and nearby locations:

• 
  Danielle paquette (@Daniell70755356) reported 9 seconds ago from Sherbrooke, Quebec

  @Videotron Pourquoi mes téléphones ne fonctionne pas . Ma ligne est en dérangement. Danielle Paquette de Sherbrooke

• 
  Mylène Blouin (@MyleneBlouin) reported 5 minutes ago from Sherbrooke, Quebec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

• 
  David-Alexandre Gagné (@GagneDavidAlex) reported 7 minutes ago from Sherbrooke, Quebec

  @Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?

• 
  Pierrette Chevalier (@Pierrette222) reported 9 minutes ago from Sherbrooke, Quebec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

• 
  David-Alexandre Gagné (@GagneDavidAlex) reported 14 minutes ago from Sherbrooke, Quebec

  @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

• 
  David-Alexandre Gagné (@GagneDavidAlex) reported 30 minutes ago from Sherbrooke, Quebec

  @Videotron J'ai tout fait ça et ça ne fonctionne pas!

• 
  Mylène Blouin (@MyleneBlouin) reported 36 minutes ago from Sherbrooke, Quebec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ✨Owl is Migrating✨ (@_owlboxes) reported 15 seconds ago

  @Bell You guys lost a customer of 20+ years today because four separate people couldn’t fix an issue that YOU GUYS caused. @Videotron was happy to take my business. Your customer service SUCKS.

• 
  Marc Lawsane (@InsaneLawsane) reported 47 seconds ago

  @Videotron once again no service!?!?

• 
  Emanuel Farias (@emanuel_farias9) reported 2 minutes ago

  @eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 5 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  James Somaeck (@somaeck) reported 5 minutes ago

  The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9

• 
  Fluxtrot (@fluxtrot) reported 6 minutes ago

  @Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 11 minutes ago

  @fagstein Have you heard through any of your sources if Videotron/Helix has found a solution or work around to fix their recording playback problem?

• 
  Fluxtrot (@fluxtrot) reported 13 minutes ago

  @videotron Your Internet service went down again... It's beyond silly at this point. You need to get your **** together! I hope it was that someone tripped on a wire... and NOT planned router update in the middle of the day... out-sourcing more things to India. YOU ARE MAKING IT VERY DIFFICULT to be a customer.

• 
  Kamelia (@money_pulasi) reported 16 minutes ago

  **** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.

• 
  ERICX2020 (@ERICX2020) reported 17 minutes ago

  @Videotron Worst cellular service in Canada.