Vidéotron

Vidéotron Outage Report in Windsor, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Windsor, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Windsor, Estrie, Québec 03/09/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Windsor, Québec

Latest outage, problems and issue reports in Windsor and nearby locations:

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron J'ai tout fait ça et ça ne fonctionne pas!

  • Pierrette222 Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Québec

    @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Jessewhyte Jesse Whyte (@Jessewhyte) reported

    @Videotron Helix has been down since yesterday afternoon. Why no social updates to keep us posted? That way we don’t have to call in and waste everyone’s times asking how much longer

  • jonathandicarlo Jonathan Michael Di Carlo 📚🤓 (@jonathandicarlo) reported

    @Videotron @maozao76 It would be nice if you would just be *honest* and tweet out that you are having problems instead of forcing each customer to call and overwhelm your call centers…

  • AdamLevyMTL Adam Levy (@AdamLevyMTL) reported

    @BForozandeh @Videotron Any updates? Im still down in Cote St Luc too

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    @Videotron How about some honesty. What is going on with your network? Outage in Ottawa South is on day 5. Montreal on Day 2. Please be honest with us instead of saying “it will be fixed soon”.

  • BForozandeh Bobby (@BForozandeh) reported

    @Videotron My internet has been down since yesterday in Cote st luc, I'm working from home and I can't do my job, at least give us an update. Just so disappointing 😞

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    Week 2 of @videotron mobile outage in Ottawa. Support confirmed it won’t be resolved for weeks, if not MONTHS! I thought Ottawa was lucky to have Videotron coverage, but it’s a low quality product. Sad I’m likely switching to Bell or Rogers.

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    @Videotron tower that serves my house has been down for days! WiFi is a good backup, but no handoff. Amazingly works 1km from my house, but not in most of Ottawa South. Patchy network at best right now.

  • dsmandeep Canadian Desi (@dsmandeep) reported

    @segacs @Videotron Internet down J7V8B5. Can u confirm please

  • boudnic24 Nicolas (@boudnic24) reported

    Fix your **** @Videotron

  • _daxdax Carlos Dasilva (@_daxdax) reported

    @Videotron As of the announcement that Huawei is banned from the 5G network, my Huawei tablet will no longer connect to my Helix wi-fi network. Has Videotron just taken it upon themselves to ban their clients Huawei equipment?