Vidéotron Outage Report in Windsor, Estrie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Windsor, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (60%)
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Wi-fi (18%)
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TV (11%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Windsor, Québec
Latest outage, problems and issue reports in Windsor and nearby locations:
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Mylène Blouin
(@MyleneBlouin) reported
from
Sherbrooke, Québec
Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻
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David-Alexandre Gagné
(@GagneDavidAlex) reported
from
Sherbrooke, Québec
@Videotron J'ai tout fait ça et ça ne fonctionne pas!
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David-Alexandre Gagné
(@GagneDavidAlex) reported
from
Sherbrooke, Québec
@Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?
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David-Alexandre Gagné
(@GagneDavidAlex) reported
from
Sherbrooke, Québec
@Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?
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Pierrette Chevalier
(@Pierrette222) reported
from
Sherbrooke, Québec
@gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗
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Mylène Blouin
(@MyleneBlouin) reported
from
Sherbrooke, Québec
@LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Winter (it/that) 🇸🇰🇨🇦🇺🇸
(@WinterBourneTO) reported
please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!
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Ann 🇨🇦
(@Annwatson29) reported
@Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.
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Winter (it/that) 🇸🇰🇨🇦
(@WinterBourneTO) reported
@FreedomMobile @Videotron @Quebecor I’m leaving this house in 2 days so at this point what’s the point? I told u about this 3 days ago & ur only now taking interest. Plus I dm’d u like told me to & u STILL haven’t replied. Why don’t YOU take my issue to them instead me explainng the same thing over & over 2 20 ppl
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Sacha Lempka
(@Sachtradamus) reported
Hey @Videotron , please fix your feed on the Golf Channel. It is supposed to be showing day 1 of the Ryder Cup and it is showing an old Documentary instead. Thank you in advance.
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Jj89
(@Jj8990313510) reported
@Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.
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Emanuel Farias
(@emanuel_farias9) reported
@eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.
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Commissioner Miner
(@fanCRTCProfling) reported
@TimoVainionpaa @RitaTrichur They are, with their other flanker brands. Cogeco flanker Oxio is riding on others networks. All the bell flankers Videotron's flanker is on everyone's network. Rogers is riding on others & makes up like 50% of Cogeco's network use. They all are, they just hide it.
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Winter (it/that) 🇸🇰🇨🇦
(@WinterBourneTO) reported
@FreedomMobile @Videotron @Quebecor All im doing is trying to make you a better company but you seem to not give a **** about that and that fact is incredibly demoralizing when I care more about you than you do. I **** you not.
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Mad Treelivin’
(@unacceptedTOON) reported
@FreedomMobile @jjlad943674 No no. It’s true. The service has gone down hill since videotron took over
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Scale
(@alliareault) reported
Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024