Vidéotron Outage Report in Windsor, Estrie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Windsor, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (9%)

3. 

   TV (7%)

4. 

   Total Blackout (7%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Windsor, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	20 days ago
Sherbrooke	Internet	3 months ago
Sherbrooke	Internet	5 months ago
Sherbrooke	Internet	6 months ago
Sherbrooke	Internet	11 months ago
Sherbrooke	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Windsor, Québec

Latest outage, problems and issue reports in Windsor and nearby locations:

• David-Alexandre Gagné (@GagneDavidAlex) reported 20 minutes ago from Sherbrooke, Québec

  @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

• Mylène Blouin (@MyleneBlouin) reported 20 minutes ago from Sherbrooke, Québec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

• Pierrette Chevalier (@Pierrette222) reported 25 minutes ago from Sherbrooke, Québec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

• Mylène Blouin (@MyleneBlouin) reported 37 minutes ago from Sherbrooke, Québec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

• David-Alexandre Gagné (@GagneDavidAlex) reported 56 minutes ago from Sherbrooke, Québec

  @Videotron J'ai tout fait ça et ça ne fonctionne pas!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Allen Arany (@allen_arany) reported 26 seconds ago

  @Videotron - I called to put services on vacation mode and keep my internet running. The agent told me it was no problem. The next day no services work. I spend 1.5hrs on phone. Today you suspended my services. You charge me 50$. I have to wait until tomorrow. Horrible service!

• Ruth Fernandez (@FernandezInk) reported 5 minutes ago

  @Videotron after emergency alert tv is not responding. Helix gives message:”This channel is temporarily unavailable. Error: XRe-03137. Please advise.

• 💜 (@rlt_carlos) reported 11 minutes ago

  @Bell_Support your internet ******* sucks in quebec right now, videotron is a 100x better

• Ruth Fernandez (@FernandezInk) reported 13 minutes ago

  @Videotron @Do8qThi It’s still not working. Since 18h:46. 20 minutes and counting!

• Leon Sean (@ThisIsLeonSean) reported 19 minutes ago

  @Videotron We are already stuck home. Bad time for Helix to go down.

• kate18 (@kate18) reported 23 minutes ago

  @FernandezInk @Videotron I have the same problem 😑

• EtiennoSaurus (@etiennosaurus) reported 30 minutes ago

  @eXoofed Never had any problem with videotron

• kate18 (@kate18) reported 31 minutes ago

  @Videotron Helix shut down after that message….not fun!

• tuxking2000 (@tuxking2000) reported 31 minutes ago

  @Bell_Support yup total crap at this time. either my pvr is crap or fibe is out. matter what I do only channel 1 appears, even on the guide. maybe @Videotron has better service.

• Ruth Fernandez (@FernandezInk) reported 33 minutes ago

  @kate18 @Videotron I have direct messaged them as well. Their support line is busy.