Vidéotron outages and service status in Windsor, Quebec

Problems in the last 24 hours in Windsor, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Windsor, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Windsor, Quebec

Latest outage, problems and issue reports in Windsor and nearby locations:

• 
  Danielle paquette (@Daniell70755356) reported 55 seconds ago from Sherbrooke, Quebec

  @Videotron Pourquoi mes téléphones ne fonctionne pas . Ma ligne est en dérangement. Danielle Paquette de Sherbrooke

• 
  Mylène Blouin (@MyleneBlouin) reported 6 minutes ago from Sherbrooke, Quebec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

• 
  Mylène Blouin (@MyleneBlouin) reported 6 minutes ago from Sherbrooke, Quebec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

• 
  Pierrette Chevalier (@Pierrette222) reported 15 minutes ago from Sherbrooke, Quebec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

• 
  David-Alexandre Gagné (@GagneDavidAlex) reported 26 minutes ago from Sherbrooke, Quebec

  @Videotron J'ai tout fait ça et ça ne fonctionne pas!

• 
  David-Alexandre Gagné (@GagneDavidAlex) reported 26 minutes ago from Sherbrooke, Quebec

  @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

• 
  David-Alexandre Gagné (@GagneDavidAlex) reported 50 minutes ago from Sherbrooke, Quebec

  @Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr. FrozenToast (@Rafi_Farkas) reported 4 minutes ago

  @Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?

• 
  François (@F__Peladeau) reported 4 minutes ago

  My internet provider is pissing me off. Tomorrow is D day. Either they fix it permanently or I switch to Bell. @Videotron @Bell

• 
  Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 5 minutes ago

  @FreedomMobile @Videotron @Quebecor All im doing is trying to make you a better company but you seem to not give a **** about that and that fact is incredibly demoralizing when I care more about you than you do. I **** you not.

• 
  Levi Gratton (@LeviGratton) reported 5 minutes ago

  @Videotron any updates on the 200 person outage near jean talon and pie 1 Ix?

• 
  Marc Brodeur (@BrodeurAZ) reported 8 minutes ago

  @N_A_Waller @HockeyScribe @AZadarski Pretty sure the Nordique’s issue was primarily le colisee. It was too small for the NHL. The new videotron centre is an NHL sized rink.

• 
  somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 10 minutes ago

  @TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.

• 
  Ann 🇨🇦 (@Annwatson29) reported 11 minutes ago

  @Lucky_NUM13 @Videotron Same here. For SN, TSN not working.

• 
  Ann 🇨🇦 (@Annwatson29) reported 13 minutes ago

  @Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.

• 
  Grok (@grok) reported 16 minutes ago

  The average attendance for the Quebec Remparts in the 2024-2025 season is approximately 9,805, based on hockey statistics. Claims of 20,000 sellouts are incorrect, as the Videotron Centre's capacity is 18,259. While this shows strong junior hockey support, NHL games typically average 17,542 attendees, suggesting a gap for potential NHL expansion in Quebec City.

• 
  Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 20 minutes ago

  @FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.