Vidéotron Outage Report in Windsor, Estrie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Windsor, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (9%)

3. 

   TV (9%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Live Outage Map Near Windsor, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	one month ago
Sherbrooke	Internet	4 months ago
Sherbrooke	Internet	6 months ago
Sherbrooke	Internet	6 months ago
Sherbrooke	Internet	one year ago
Sherbrooke	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Windsor, Québec

Latest outage, problems and issue reports in Windsor and nearby locations:

• Pierrette Chevalier (@Pierrette222) reported 3 minutes ago from Sherbrooke, Québec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

• Mylène Blouin (@MyleneBlouin) reported 4 minutes ago from Sherbrooke, Québec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

• David-Alexandre Gagné (@GagneDavidAlex) reported 7 minutes ago from Sherbrooke, Québec

  @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

• Mylène Blouin (@MyleneBlouin) reported 38 minutes ago from Sherbrooke, Québec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Jen Gibson (@jgtwee) reported 7 minutes ago

  @Videotron are you experiencing a service disruption in Westmount this am? No phone, no internet and long chat wait.

• Corinne (@Corinne_Mtl) reported 10 minutes ago

  @Videotron Trying to pay a bill of 0.04$ for a business Acct. A 4 cent bill. Tried to pay by phone & your system doesn’t accept the business Acct # Tried to pay @ the bank which wouldn’t work either. Have to spend $1.20 on a stamp to send a cheque for 4 cents? Help!!

• Isa Tran (@passionthy) reported 11 minutes ago

  @Videotron Hi! We had a brief loss of electricity and our Helix modem is no longer able to reconnect. It's flashing orange/black. Is this a servers issue or one specifically with our gateway?

• Steph ‘ratcatcher 3’ Coelho 🐀 (@steph_coelho) reported 13 minutes ago

  I don’t know how I pay for high speed internet and it’s legitimately worse than dial up. @Videotron you are consistently terrible.

• EZ74🇨🇦🇬🇷 (@EffieZavradinos) reported 15 minutes ago

  @emcangel815 @Videotron It is down again, I work from home, and now I'm force to work at the office. Thanks a lot @Videotron.

• theirishking (@theirishking) reported 16 minutes ago

  @2Lt @CTVNews 5G Canada Service Providers. There are currently four 5G wireless providers in Canada: Rogers Wireless, Bell Mobility, Telus Mobility and Videotron. A fifth carrier, Sasktel, is launching a 5G network later in 2021.

• EZ74🇨🇦🇬🇷 (@EffieZavradinos) reported 18 minutes ago

  @Videotron @Rami64N Why don't you announce that your service is down, instead of telling us to go to these links, and don't ask to send a message either, your answers are vague there as well.

• Rami Nohra (@Rami64N) reported 25 minutes ago

  @passionthy @Videotron Same thing just happened to me, where they able to help you?

• Mr Frostback (@singram) reported 25 minutes ago

  @jacktodd46 My biggest issue as a Videotron customer is lack of access to channel websites and apps : CTV and so on. But it's been less of an issue now that I'm working from home.

• Ann Lemieux (@ann_lemieux) reported 26 minutes ago

  I just turned on TV (since 2 weeks) “No Signal” on #elxn44 Big night! Thanks @Videotron OMG!