Vidéotron

Vidéotron Outage Report in Windsor, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Windsor, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Windsor, Estrie, Québec 01/18/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Windsor, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

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City Problem Type Report Time
CanadaSherbrooke Internet
CanadaSherbrooke Internet
CanadaSherbrooke Internet
CanadaSherbrooke Internet
CanadaSherbrooke Internet
CanadaSherbrooke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Windsor, Québec

Latest outage, problems and issue reports in Windsor and nearby locations:

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron J'ai tout fait ça et ça ne fonctionne pas!

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

  • Pierrette222 Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Québec

    @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ceasestrife Katherine Seiler (@ceasestrife) reported

    @Videotron my internets been slow and choppy for the last few days. Is there something that can be done to fix it?

  • SeanLloyd93 Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec

    @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

  • rscorchio Robert Pariseau (@rscorchio) reported

    @Videotron I've been having a little trouble with my #Internet access for three straight days. It's #Windows10, and things have worsened by the second. I can't even use my cleaner programs!

  • rscorchio Robert Pariseau (@rscorchio) reported

    @Videotron More than 48 hours now, my taskbar feels like "chargement en cours." Hell, it doesn't even shut down by itself like it did on Monday. Explain that?

  • jus_bou Justin Bouchard (@jus_bou) reported

    @boudjoce @revtvcanada @Videotron No, I guess they never showed it.

  • seymourvajayjay Maffers (@seymourvajayjay) reported

    @koodo your customer service is garbage. 3 attempts to TALK to a CSR have failed. If the 4th fails, I will be speaking to a Videotron CSR

  • tom_pharma Tom_pharma 💉💉🌈 (@tom_pharma) reported

    Who should I trust ? @Videotron telling me that @koodo made incomplet phone number transfert or koodo saying I had never say yes to the text message to confirm I want to leave them... (but I did) 😒... Bad service when I speak to @koodo

  • Pathfinder Pathfinder⚡ (@Pathfinder) reported

    @Videotron When my power goes out for unplanned reasons, @hydroquebec is able to give ab ETA on when their service will be restored. They even provide an outage map to track progress. Internet is just as vital a service as electricity.

  • NickytaLeb NK Leb (@NickytaLeb) reported

    Videotron down for 3+ hours today. If there's no internet, then there's no one to complain that it's down.

  • UltraNa82609336 UltraNationalist (@UltraNa82609336) reported

    @clubdefootmtl @DjoMihailovic @Videotron since you refuse to listen to fans about your crappy rebrand I am no longer a supporter of this team. You no longer make an Impact. Stupid Clubbed feet team.