Vidéotron

Vidéotron Outage Report in Baie-James, Nord-du-Québec, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Baie-James, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Baie-James and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Baie-James, Nord-du-Québec, Québec 11/17/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Baie-James, Québec

Latest outage, problems and issue reports in Baie-James and nearby locations:

  • Dentheluck Lord DenisP (@Dentheluck) reported from Baie-James, Québec

    @Karro_Lyne @steevey @Videotron non que Helix ne fonctionne plus mais maintenant que tu en parle

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • FernandezInk Ruth Fernandez (@FernandezInk) reported

    @Videotron after emergency alert tv is not responding. Helix gives message:”This channel is temporarily unavailable. Error: XRe-03137. Please advise.

  • ThisIsLeonSean Leon Sean (@ThisIsLeonSean) reported

    @Videotron We are already stuck home. Bad time for Helix to go down.

  • tuxking2000 tuxking2000 (@tuxking2000) reported

    @Bell_Support yup total crap at this time. either my pvr is crap or fibe is out. matter what I do only channel 1 appears, even on the guide. maybe @Videotron has better service.

  • heart_succubus SuccubusHeart (@heart_succubus) reported

    @rebbford @PlayWarframe Guys, please try to communicate with @Videotron , ever since the first hotfix of the new war, they've been messing around with something, and a whole lot of players on east coast canada can't connect or play properly anymore :( not even log in! help!!

  • Shahsavarani Arash Shahsavarani (@Shahsavarani) reported

    Hey @Videotron, sitting patiently here for over 40 minutes being transferred from one rep to the next just to resolve a billing issue and to change my mobile plan. Being transferred to my 4th Rep. All I get is sorry bill is in English, I'll pass you to another rep. 😖

  • etiennosaurus EtiennoSaurus (@etiennosaurus) reported

    @eXoofed Never had any problem with videotron

  • HorrorRadio1 HorrorRadio (@HorrorRadio1) reported

    store reps who work for the telecom companies in Canada @Rogers @Bell @Videotron stop selling phones to people that were born when lead tinctures and leeches were a medically viable solution to your ailments. if your customer remembers ww2 from the start, no sale. thank you.

  • phosfiend Richard E Flanagan (@phosfiend) reported from Montréal, Québec

    @Videotron internet seems to be down for folks in Hudson/St lazare

  • LPizzuco Liborio Pizzuco (@LPizzuco) reported

    @Videotron hi there … I know the network was down earlier. But now it’s back but many of my channels on the TV network are not working. Is it normal?

  • allen_arany Allen Arany (@allen_arany) reported

    @Videotron - I called to put services on vacation mode and keep my internet running. The agent told me it was no problem. The next day no services work. I spend 1.5hrs on phone. Today you suspended my services. You charge me 50$. I have to wait until tomorrow. Horrible service!