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Vidéotron

Vidéotron Outage Report in Baie-James, Nord-du-Québec, Quebec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Baie-James, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Baie-James, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 5% E-mail (5%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Baie-James, Quebec

Latest outage, problems and issue reports in Baie-James and nearby locations:

  • Dentheluck
    Lord DenisP (@Dentheluck) reported from Baie-James, Quebec

    @Karro_Lyne @steevey @Videotron non que Helix ne fonctionne plus mais maintenant que tu en parle

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatMom12129649
    ThatMom (@ThatMom12129649) reported

    @Videotron how can I get your cables removed from my property? I purchased a home in August 2020 and when I call your client service line they refused to do a service call because I never had your services. I want these cables off my property asap because of ongoing renovations.

  • Jaayy07
    JaySnoLGE (@Jaayy07) reported

    @Videotron Since yesterday m, down again today

  • vibhuti_chatur
    Vibhuti Chaturvedi (@vibhuti_chatur) reported

    @Videotron I have been requesting for the temporary suspension of my internet services ( helix ) since the start of this week . I made 6-7 calls on 17-18th May and was put on hold for 30-40 min more than twice. I had the worst experience this time with you guys .

  • Jaayy07
    JaySnoLGE (@Jaayy07) reported

    @Videotron Since yesterday , down again today???

  • Nemachocolat368
    Homie in Chief (@Nemachocolat368) reported

    a full hour and my problem got worst not even close to be solved. @Videotron please do better . Im beyond annoyed right now

  • sonalikarnick
    Sonali Karnick (@sonalikarnick) reported

    @Videotron Considering my experience with Videotron customer service, I'm not used to anyone responding at all. Will do and will expect a response in a reasonable amount of time.

  • sonalikarnick
    Sonali Karnick (@sonalikarnick) reported

    @Videotron The Helix app seems to get it right for timing but the resolution is not great when cast onto our screen.

  • roburwin
    rob_urwin_12B1 👨‍💻😷💉🇨🇦 (@roburwin) reported

    @jamie_montreal @fizz_ca As A reseller, they have no control over the service the Videotron provides and you cannot contact Videotron, as you are not their customer. Fizz needs to put pressure on Videotron, for their customers.

  • jamie_montreal
    Jamie (@jamie_montreal) reported

    @roburwin @fizz_ca Fizz resells Videotron lines so it's cable service. Better pricing but they have zero cares and zero support when there are issues. They don't even have a phone number you can call.

  • Jaayy07
    JaySnoLGE (@Jaayy07) reported

    Wtf @Videotron whats wrong with my internet????????????