Vidéotron

Vidéotron Outage Report in Baie-James, Nord-du-Québec, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Baie-James, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Baie-James and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Baie-James, Nord-du-Québec, Québec 09/18/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Baie-James, Québec

Latest outage, problems and issue reports in Baie-James and nearby locations:

  • Dentheluck Lord DenisP (@Dentheluck) reported from Baie-James, Québec

    @Karro_Lyne @steevey @Videotron non que Helix ne fonctionne plus mais maintenant que tu en parle

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • JackCha59051190 Jack Charles (@JackCha59051190) reported

    @Videotron Since Fizz is owned by @Videotron there is DEFINITELY something videotron can do to fix this terrible customer service. How about you either forward this complaint to your manager or you give me your manager's contact information?

  • SamuelViolletti samuel violletti (@SamuelViolletti) reported

    @Videotron wtf is going on??? ****** *** internet providers

  • kavyanth kavyanth reddy #5 (@kavyanth) reported

    @Videotron no internet for an hour now Any outage ?

  • mke1138 Mike (@mke1138) reported

    Hey @Videotron, check out my Speedtest results: 25.9 Mbps down and 30.3 Mbps up. I pay for 400 down and 50 up.

  • RjRocKs_1211 Ravi Jaiswal (@RjRocKs_1211) reported

    @Videotron Thanks for that.. I have connected with the customer service, and they said there is an outage in my location and will be back by around 2pm Est.. I hope it gets resumed more earlier.. thanks

  • massonbelgacon Patrick-son 🇭🇹 (@massonbelgacon) reported

    @Videotron gotta be the worst when it come to internet connection **** y'all *****'s

  • Videotron Videotron (@Videotron) reported

    @tonih_78 Hi Toni. The service is now gradually returning. We suggest that you try to restart your Videotron devices. If that doesn't work, it should soon.

  • baylyjoanne Joanne Bayly CBC (@baylyjoanne) reported

    @Videotron It’s a huge outage. You should keep people informed.

  • extremecompute Frank Leonhardt (@extremecompute) reported

    @Siftah @TheRealRevK As I said, I was a student. Evening and weekend calls were never cheap! I know a few people who had "midnight lines", which was basically a time switch that turned the meter off between midnight and 6am. Then I got a Videotron cable line that did offer free local calls. Too late.

  • Habernac Ian Richards (@Habernac) reported

    @Videotron Hi. I’m in Verdun and service is down. Is this a me problem or a you problem?