Vidéotron

Vidéotron Outage Report in Baie-James, Nord-du-Québec, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Baie-James, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Baie-James and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Baie-James, Nord-du-Québec, Québec 01/09/2026 09:25

January 09: Problems at Vidéotron

Vidéotron is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Baie-James, Québec

Latest outage, problems and issue reports in Baie-James and nearby locations:

  • Dentheluck Lord DenisP (@Dentheluck) reported from Baie-James, Québec

    @Karro_Lyne @steevey @Videotron non que Helix ne fonctionne plus mais maintenant que tu en parle

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • BelleyJoel Joel Belley (@BelleyJoel) reported

    @Videotron @KcParnell Stupid decision

  • maria32923572 maria (@maria32923572) reported

    @Videotron I am on the phone with another agent yudish 212784 who went above and beyond with customer service and customer care and he needs to be compensated! Your other ee was awful and rude I hope you listen to the recording!

  • KcParnell GetItRight 🍁 (@KcParnell) reported

    @Videotron BS. Other services offer it at lower rates. You don't give a **** about your customers.

  • NoLore Nora Loreto (@NoLore) reported

    @perreaux Depending on how much you like pain, Videotron has been ... alright. I got the updated modem and all my problems went away.

  • lblandford Laurence Blandford (@lblandford) reported

    @perreaux I have the same problem with Videotron.

  • SurkiTV 🏳️‍🌈 Surki, Zombie of Seduction💛🖤🤍💜 (@SurkiTV) reported

    @Citizen_Kwy All the fricking restaurants are closed and I'm going insane! So I'me now working for Videotron as a tech support. I've increased my wages by 50% just by starting to work there. Also, now I have health insurance

  • eth_savage LORD SAVAGE (@eth_savage) reported

    @Videotron Yes. You can help by providing me with a credit to my account for my time wasted last night.

  • R_Man27 RRoy (@R_Man27) reported

    @Videotron connection down in Gatineau... again. Wtf is going on. I'm going to switch to Bell very soon..

  • eth_savage LORD SAVAGE (@eth_savage) reported

    @Videotron customer service is an absolute disgrace

  • chdigg1 chdigg (@chdigg1) reported

    @NoLore @perreaux 5 years of videotron for me was the exact same as what Les describes: tiny 1second hiccups here and there that ruin video calls & other things that require constant service. Smaller ISPs have to care, while the monopolies have no need to care.