Vidéotron

Vidéotron Outage Report in L'Ancienne-Lorette, Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in L'Ancienne-Lorette, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in L'Ancienne-Lorette and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in L'Ancienne-Lorette, Capitale-Nationale, Québec 03/20/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Vidéotron Issues Reports Near L'Ancienne-Lorette, Québec

Latest outage, problems and issue reports in L'Ancienne-Lorette and nearby locations:

  • madhi19 John G (@madhi19) reported from Québec, Québec

    Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

  • madhi19 John G (@madhi19) reported from Québec, Québec

    @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Ottawasherri Sherri Clair (@Ottawasherri) reported

    @smwgilbert @ctvottawa On videotron network in orleans. Nothing.

  • Eric80892337 eric wuttunee (@Eric80892337) reported

    But I'm not taking any chances I got another notice with Videotron my cable service this week that there's been an attempt of hacking within my server so that's where we're at guys.... I pay $67 a month extra to have my firewall

  • habsexpos MTL#1 (@habsexpos) reported

    @NatashaAnn1717 @fagstein Agree, their CS/Tech support is exemplary @Videotron

  • juliamariedurso Juliamariedurso (@juliamariedurso) reported

    @Videotron had a service tech here for #HELIX and still having issues...clearly an issue with the product?!?! #frustrated #wfhlife

  • Mario8Gauthier Mario Gauthier (@Mario8Gauthier) reported

    @PKP_Qc @Videotron En retard sur Bell..

  • VeronicaSicuso Veronica Sicuso (@VeronicaSicuso) reported

    @Videotron I was told a return label could not be provided and to present myself in store during a global pandemic to return modem. Lousy customer service. Glad I cancelled before the 30 day trial period. #paidoutofpocket

  • Fioririno Rino Fiorilli (@Fioririno) reported

    @CTVMontreal Videotron is already ripping us off as it is now. You want Helix? Sure, no problem! Pay for 2 months and we'll credit you after. They've totally lost my respect after being their client for many years.

  • MegsNU Meghan Amy (@MegsNU) reported

    @Videotron channel 685 has been pixelating for last two days. Not happening on any other channel or streaming service. Is it safe to assume you are having signal issues again? #mixedsignals

  • HelenEleni Eleni Polychronakos (@HelenEleni) reported

    What do people think of Videotron's HELIX internet router? They promise out-of this world stability and speed. I'm teaching online next term so I need something really solid. #Quebec #Internet

  • aliasprado Eduardo Prado (@aliasprado) reported

    @Videotron The site is pretty much useless during night bc it somehow needs daily maintenance, and forget about trying to make any changes without having to jump through hoops and having to log in 2 or 3 times bc you get disconnected. Awful.