Vidéotron

Vidéotron Outage Report in L'Ancienne-Lorette, Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in L'Ancienne-Lorette, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in L'Ancienne-Lorette and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in L'Ancienne-Lorette, Capitale-Nationale, Québec 01/14/2026 10:40

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near L'Ancienne-Lorette, Capitale-Nationale, Québec

The most recent Vidéotron outage reports came from the following cities: Québec.

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City Problem Type Report Time
CanadaQuébec Internet
CanadaQuébec Wi-fi
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Internet
CanadaLévis Internet

Community Discussion

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Vidéotron Issues Reports Near L'Ancienne-Lorette, Québec

Latest outage, problems and issue reports in L'Ancienne-Lorette and nearby locations:

  • madhi19 John G (@madhi19) reported from Québec, Québec

    @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

  • madhi19 John G (@madhi19) reported from Québec, Québec

    Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SoccerenFolie Hady Raphaël (@SoccerenFolie) reported

    @P_Dubs13 @onesoccer Helix from Videotron The problem wasn't from my connexion, it comes from them. A lot of people had the same problem

  • ldeichel Leonard Eichel (@ldeichel) reported

    @CarttCa @gregobr @Videotron Holy crap. What a jump!

  • TinaAvon Tina Avon 🇨🇦 (@TinaAvon) reported

    @Videotron @tinaavon beware! Phone died 10mths in & asked for replacement. I got"none available". Took a different one. & now I am in breach of contract on broken one & $350 would be on my bill. Spoke to "mgr" useless Tks, have been a client 20+ years & this is what I get.

  • cuto8 Curtis (@cuto8) reported

    @Videotron any line of sight as to when eSIM support will be added? Would like to make use of the #eSIM functionality on our #iPhone12Pro @Apple

  • citykidbreezy1 💰 ฿ ☈ € € ☡ ¥ヅ (@citykidbreezy1) reported

    Mannn **** @Bell @Videotron is 10000x Better

  • Gapaxevotich Sora Murasaki (@Gapaxevotich) reported

    @Videotron is the network down or is it my modem?

  • Nemachocolat368 Homie in Chief (@Nemachocolat368) reported

    @Videotron I dnt think I have the energy to walk anyone through my issue for 10000 times. Still on the phone (for more than an 1h now)issue still not solved. Second time Im calling for this, you would think that it would help. Im too upset to be nice anyways thats how great your services R

  • LoganCDN Logan Foster (@LoganCDN) reported

    @Videotron internet isn't working so I can't use their helix app to talk to their customer support to tell them their internet service isn't working. Phone support tells me to use the helix app. That's some real catch 22 BS there.

  • Nemesis4All 🇨🇦 Sauron (@Nemesis4All) reported

    @Videotron Is the internet currently down?

  • Nemachocolat368 Homie in Chief (@Nemachocolat368) reported

    Mediocrité incompetence waste of my time = @Videotron customer service PU CAPABLE