Vidéotron

Vidéotron Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 11/29/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports Near Saint-Jean-sur-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Jean-sur-Richelieu and nearby locations:

  • darealityy DARRELL (@darealityy) reported from Brossard, Québec

    @NobuBergy @Videotron Damn times are hard out here!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • bullizking bullizking (@bullizking) reported

    @Videotron is there another outage???

  • drconsultant3 Djimy Rouzard (@drconsultant3) reported

    @kedollarsignhaa @Videotron Really, tomorrow, sounds like a major outage.

  • Rex0WasTaken ATK | Rex0 🇵🇱🇨🇦 (@Rex0WasTaken) reported

    @Videotron Everything has been restarted, and I'm hard wired through Ethernet. My speeds are fine and at what they're supposed to be at for my plan. The issue is that something is wrong with your routing to online services. I'm getting weird ping and spikes in games and on Discord/Teamspeak

  • chdigg1 chdigg (@chdigg1) reported

    @perreaux Follow-up on my Blinknet to this comment of yours: Blinknet in my case uses cable to a routing point, at which case it goes directly into their servers/system. I was worried the cutoff issue was due to the line, but it proved due to Videotron's servers, as blink's work solidly.

  • mjlipper69 mjlipper (@mjlipper69) reported

    @Bell_FR Bell is the worst for customer service. Prices are high. Videotron has best customer service and rates.

  • kedollarsignhaa mel n. (@kedollarsignhaa) reported

    @drconsultant3 @Videotron Just got off the phone with them. Said it was an area wide issue and would maybe be back tomorrow.... He didn’t seem too certain of anything though

  • wayofmarz Egbon Bezos #EndSars (@wayofmarz) reported

    Is @Videotron down again? haven’t been able to use my wifi for an hour now

  • AllanSonac Allan Sonac (@AllanSonac) reported

    @EAUclaire2010 @Bell_Support I disagree, Videotron had a huge outage in Montreal that lasted for days for some clients just 2 weeks ago. The grass is always greener on the other side. I had an issue with my service due to moisture on the equipment outside & they were very quick to change it. Thank you Bell.

  • EAUclaire2010 Marc-André Auclair (@EAUclaire2010) reported

    @Bell_Support 9 hours without internet wow !!! My neibourgh has videotron... everything is working fine. I was with videotron before and definatly going back as soin as the tech come install his stuff. I already called. Bell is bad ! Very bad customer service !!!

  • fredomarcilo Frederic Marcil (@fredomarcilo) reported

    @Videotron currently outage at laval ??? No internet