Vidéotron

Vidéotron Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 01/21/2026 22:35

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint-Jean-sur-Richelieu, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Brossard and La Prairie.

Loading map, please wait...
City Problem Type Report Time
CanadaBrossard Internet
CanadaLa Prairie Wi-fi
CanadaBrossard Internet
CanadaGreenfield Park Internet
CanadaSaint-Jean-sur-Richelieu Total Blackout
CanadaLa Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Jean-sur-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Jean-sur-Richelieu and nearby locations:

  • darealityy DARRELL (@darealityy) reported from Brossard, Québec

    @NobuBergy @Videotron Damn times are hard out here!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • FightForeverMTL Marie but screaming in Québécois (@FightForeverMTL) reported

    Calling my mom's internet service provider like "hello she died" Happy Monday to that specific Videotron employee I guess

  • lafvalentin lafranca valentin (@lafvalentin) reported

    @fizz_ca your service is one of the worst now. So unstable internet is down for the second time this week at least. I can't afford to lose internet for my job, will probably go back to Videotron ... It will be event cheaper with their constant offers ...

  • phy Joshua Chalifour (@phy) reported

    I'm done using @Videotron after many years. They had exceptional service but are now almost as terrible as Bell. Crazy when a company chooses to forego ongoing revenue from a subscriber in favour of enforcing an asinine & fleeting position after doubling-down on its own error.

  • SpblR3dWingsFan 𝓢𝓹𝓪𝓻𝓽𝓪𝓷𝓑𝓵𝓸𝓸𝓭𝓮𝓭𝓡𝓮𝓭𝓦𝓲𝓷𝓰𝓼𝓕𝓪𝓷 (@SpblR3dWingsFan) reported

    Fix your shady internet company. I cant wait to go back to rogers @Videotron @oxio

  • rachelpedersen Rachel Pedersen (@rachelpedersen) reported

    @Videotron why was I lied to being told my helix was $10 cheaper since my equipment was paid off and I get my bill is it's $3 more. Now being told on the phone with customers service that the guy didn't tell me that

  • graemedmoffat Graeme Moffat (@graemedmoffat) reported

    @fanCRTCProfling @VassB If you can find a single person who would choose to wait for Bell or Rogers or Videotron to eventually maybe deliver service someday over having StarLink now, that would be a very impressive feat.

  • robs39586635 rob s (@robs39586635) reported

    @UKRinCAN @Videotron Another great gesture by Videotron! Where is Telus and Bell? Come on you cheapskates!!These Ukr folks need help! 🇨🇦🇺🇦

  • mke1138 Mike (@mke1138) reported

    @Videotron I’d like to use Pi-hole across my whole network and changing DNS per device is an unacceptable situation.

  • greedisnotbad1 greedisnotbad (@greedisnotbad1) reported

    @Valkyrie_Bubble @Videotron @elonmusk SORRY TO BOTHER YOU SO EARLY ON A SATURDAY, BUT CAN YOU PLEASE CONSIDER GIVING US TRUE/RELIABLE INTERNET SERVICE HERE IN MONTREAL? 🙏

  • ariaofserenity Aria 🐾 (@ariaofserenity) reported

    @Zyltis dont worry, I work in IT so I know my way around things, I just find it annoying that I need to login on the website to setup port forward which should be done locally >_> We switched to videotron recently and this router's a massive downgrade. Cant even set a custom dhcp client