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Vidéotron

Vidéotron Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Quebec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map Near Saint-Jean-sur-Richelieu, Quebec

The most recent Vidéotron outage reports came from the following cities: Mont-Saint-Grégoire, and La Prairie.

CityProblem TypeReport Time
Mont-Saint-Grégoire Internet 20 days ago
La Prairie E-mail 21 days ago
La Prairie Internet 1 month ago
Brossard Internet 3 months ago
La Prairie Wi-fi 4 months ago
Brossard Internet 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Saint-Jean-sur-Richelieu, Quebec

Latest outage, problems and issue reports in Saint-Jean-sur-Richelieu and nearby locations:

  • darealityy
    DARRELL (@darealityy) reported from Brossard, Quebec

    @NobuBergy @Videotron Damn times are hard out here!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Undertakerz111
    Giovanni Zappia (@Undertakerz111) reported

    @Videotron Internet is back online on my street... proof videotron technical support services are not on holiday this long weekend.

  • D_DeanSi
    Dean Simon (@D_DeanSi) reported

    @Videotron trying to get an update on timing. You were supposed to come fix a downed wire on Thursday, then Friday. Care to let me know when you’ll come fix it and I’ll have WIFI again #montrealicestorm #CustomerService #help

  • AlexM370
    Alex Martins (@AlexM370) reported

    What a complete lack of respect for your customers @Videotron. No service for 3 days and impossible to reach customer support!! #videotron #worstcustomersupport

  • AlexisTrudeau7
    Pablo That Alien (@AlexisTrudeau7) reported

    @ange0001 @Videotron You won't be seeing a truck anytime soon, they're working with telecoms meaning they don't need to work on your street unless a wire is visibly broken

  • HannerJimenez3
    Hanner Jimenez (@HannerJimenez3) reported

    @Videotron I’ve never lost electricity but I’m without internet since Thursday night!!! Any updates on when would it be back? 😐😐😐

  • chris_tud
    Cristiana (@chris_tud) reported

    @Videotron @Videotron helix is down in Pincourt and NDIP area … no sign to work even though we have electricity since last night!

  • FontonMustapha
    FONTON MUSTAPHA (@FontonMustapha) reported

    @Videotron No internet service in my area. It is extremely disturbing

  • ayeitschar
    Cats. (@ayeitschar) reported

    Videotron/Fizz, please get your **** together. Been days now without internet and I need **** to get done 🙄

  • freefox76
    Al (@freefox76) reported

    @Whereismypart @Videotron The tinfoil hat wearer in me thinks this could be a bigger plan. Maybe @Videotron has been incentivized to help bring workers back to the office by slowing down their restoration of service? Something feels off about this one, no loss of power but 3+ days without internet

  • Aidan_richlich
    go follow my moms insta (@Aidan_richlich) reported

    @Videotron how did i have internet from 8 am until like 3:30 pm but now its off, but my buddy down the street got his internet back at 3:30 ? yall ******* around man