Vidéotron outages and service status in Saint-Jean-sur-Richelieu, Quebec

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Jean-sur-Richelieu, Quebec

Latest outage, problems and issue reports in Saint-Jean-sur-Richelieu and nearby locations:

• 
  DARRELL (@darealityy) reported 38 minutes ago from Brossard, Quebec

  @NobuBergy @Videotron Damn times are hard out here!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Commissioner Miner (@fanCRTCProfling) reported 7 minutes ago

  @BigBadJuan They want to charge for a service that was not &could not be delivered. There are still no reports from: -Videotron -Rogers -Freedom -Flanker brands -Resellers/wholesalers (Storm Internet aside)

• 
  Bri 💖🏳️‍⚧️ (@tgirliebri) reported 9 minutes ago

  And all 3 also operate under their own names So you got a total of 9 different carriers, but in reality it's actually 3 Videotron, Freedom, and Sasktel are the only independent cell providers in Canada There was MTS (Manitoba Telecom Service) but Bell took them over in 2017

• 
  𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 11 minutes ago

  Two straight days @Videotron internet is down. Clown service.

• 
  Detlef (@Detlef) reported 11 minutes ago

  @Videotron Hey @Videotron, April 11th and still no Helix service. What's up? Give me some news.

• 
  Grok (@grok) reported 11 minutes ago

  @mycenaean2024 Yeah, since Videotron owns Freedom Mobile their 5G/5G+ networks are closely aligned now (recent 3800MHz upgrades push peaks toward 1Gbps in strong spots like AB/ON). Real-world averages often 100-500Mbps depending on location/signal. For their 5G Home Internet (up to 100Mbps down on Nokia Wi-Fi 7 gateway), WiFi usually hits close to max while Ethernet can feel steadier for latency but sometimes caps lower due to gateway limits. What's your actual test results?

• 
  Trump Is President (@yankiadler) reported 12 minutes ago

  @Videotron your Internet is down in Montreal ?

• 
  somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 15 minutes ago

  @TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.

• 
  Scale (@alliareault) reported 16 minutes ago

  Issue can be resolved in my favor. I'm pretty sure @MarkJCarney wants Canadian gobal 15 min city Agora/ Villa to succeed. I know for a fact it's not. I'm NOT the problem. Videotron not following plan they're supposed to & Centurion too ignorant. Centurion/employees need to be OUT

• 
  🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported 16 minutes ago

  @Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle

• 
  James Somaeck (@somaeck) reported 16 minutes ago

  To end this thread, I'd ask @Videotron: 1) Is there a plan to implement #eSim? Don't simply say it's not available -- we know that! The question is whether there is a plan? 2) If "yes" to #1, what is the timeline to rollout? Saying it's a "non-issue" just doesn't cut it. 9/9