Vidéotron

Vidéotron Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 02/07/2026 15:50

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint-Jean-sur-Richelieu, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Brossard and La Prairie.

Loading map, please wait...
City Problem Type Report Time
CanadaBrossard Internet
CanadaLa Prairie Wi-fi
CanadaBrossard Internet
CanadaGreenfield Park Internet
CanadaSaint-Jean-sur-Richelieu Total Blackout
CanadaLa Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Jean-sur-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Jean-sur-Richelieu and nearby locations:

  • darealityy DARRELL (@darealityy) reported from Brossard, Québec

    @NobuBergy @Videotron Damn times are hard out here!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • allanomfs Allan Lisbona (@allanomfs) reported

    @Videotron Too late! I will be switching to Bell who has much better customer service

  • nikole7_roo too-too-roo (@nikole7_roo) reported

    @Videotron hi, any updates on when will the service will be back? Here in dorval / saint Laurent the service has been out since 10 am. Any insight would be appreciated!

  • Fred_Da_fredian Fred A (@Fred_Da_fredian) reported

    @Videotron hi! Any idea when will the service be back in Laval?

  • mtlpurps Precision (@mtlpurps) reported

    Videotron internet down smh

  • HelenEleni Helen Eleni (@HelenEleni) reported

    Spoke to someone very helpful and friendly about tech issues I was having with my internet provider. Gave them a perfect score on the customer survey. So glad I switched from Videotron/Rogers, which always sent me through the infinite circles of automated-response hell.

  • Emma95756653 RedBalloon (@Emma95756653) reported

    @Videotron your chat service is not answering me. My old sim card got deactivated. I inserted the new one your had sent me (even though I didn't want it but now that you killed my old one I guess I no choice) BUT I CAN'T ACTIVATE MY NEW SIM CARD BECAUSE I CAN'T MAKE PHONE CALLS.

  • LeslieSpector7 Leslie Spector (@LeslieSpector7) reported

    @Videotron Called that a wire was cut and down outside my house. Was told technician would 100% arrive by end of day. Lie after lie from customer service. Wasted an entire day waiting for technician

  • FoxyShaggy Shaggy! The french canadian fox who bleps when shy (@FoxyShaggy) reported

    @Lloyd_Deer I’m with Videotron too. I called them. They take note of the number and then a new scammer comes in (or the same with a different number, I wonder it’s it’s as bad with bell, Fido etc.)

  • SpeakingColors_ SpeakingColors (@SpeakingColors_) reported

    @Videotron Checking what? It's slow for everyone, I'm IT. I already checked, thanks. Just reporting the issue so you fix it. We should get credits for that, for everytime it is hyper slow or down which is way too often for the price we pay.

  • AdvaniKhushbu Khushbu Advani (@AdvaniKhushbu) reported

    @anatolefp @Videotron @terezblackstar I live in cote-des-neiges too. Have same internet issue