Vidéotron

Vidéotron Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 11/01/2025 12:20

November 01: Problems at Vidéotron

Vidéotron is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (6%)

    TV (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Saint-Jean-sur-Richelieu, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Brossard.

Loading map, please wait...
City Problem Type Report Time
CanadaBrossard Internet
CanadaGreenfield Park Internet
CanadaSaint-Jean-sur-Richelieu Total Blackout
CanadaLa Prairie Internet
CanadaBrossard Internet
CanadaBrossard Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Jean-sur-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Jean-sur-Richelieu and nearby locations:

  • darealityy DARRELL (@darealityy) reported from Brossard, Québec

    @NobuBergy @Videotron Damn times are hard out here!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • AkbeekL Lina 🦋 (@AkbeekL) reported

    There was a huge Videotron outage and people are complaining to have it running again to cancel their subscriptions 💀

  • JustMikeTwo Justin (@JustMikeTwo) reported

    @DeeZNuTs_Qc Videotron is having a major outage at the moment. Their DNS servers are DOWN. If you are tech savy enough, change your DNS servers in your home router to Google. 8.8.8.8 and 8.8.4.4

  • oscarbilde Zoe Layla (@oscarbilde) reported

    literally why is fizz AND videotron wifi down in like. All of Montréal????

  • marrtwitt Martin Paiement (@marrtwitt) reported

    @Videotron Whats funny is most apps and games still work online while all web is down phones and lan

  • ottcdrfurniture Janet (@ottcdrfurniture) reported

    @Videotron Hey guys it’s cold outside and my teleportation equipment came with my upgrade to Helix which is now not working... Get moving or I will have to take my car to the Metro which will require me to go outside:-) But seriously, you don’t go down often. Thanks for the update.

  • patloyer Patrick Loyer (@patloyer) reported

    @Videotron Even customer service phone number and tech support down

  • _paisiblement julichou peluche en sucre (@_paisiblement) reported

    @ananarchie oh god i asked some friends who are with videotron and they said they were fine so i thought i was the problem !!! me voilà rassurée

  • VeryLoudMC VLMC (@VeryLoudMC) reported

    @Videotron To anyone reading this: You can set your DNS server on your PC on through your router to 8.8.8.8 or 1.1.1.1, Videotron's DNS servers went down.

  • the_uncanny13 The Uncanny (@the_uncanny13) reported

    Hey @Videotron fix your DNS servers im losing money here!!!!

  • johnxydous John Xydous (@johnxydous) reported

    @CommentsMia @Videotron Mind your business maybe... wtf