Vidéotron Outage Report in Lévis, Chaudière-Appalaches, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Lévis, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lévis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

January 25: Problems at Vidéotron

Vidéotron is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (10%)

3. 

   TV (9%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Live Outage Map Near Lévis, Chaudière-Appalaches, Québec

The most recent Vidéotron outage reports came from the following cities: Québec.

City	Problem Type	Report Time
Québec	Internet	14 days ago
Québec	Wi-fi	2 months ago
Québec	Internet	3 months ago
Québec	Internet	4 months ago
Québec	Internet	4 months ago
Lévis	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lévis, Québec

Latest outage, problems and issue reports in Lévis and nearby locations:

• John G (@madhi19) reported 2 minutes ago from Québec, Québec

  @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

• John G (@madhi19) reported 55 minutes ago from Québec, Québec

  Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Chris. (@topher_carr) reported 4 minutes ago

  @westerdale10 @steelershockey Uh-oh, I'm getting the feeling the new videotron might be 4 65" TV's taped together (well, maybe not that bad but the 'Nottingham had help funding theirs' comment/pre-excuse doesn't set expectations too high) I hope to be proved wrong when we see it in September

• Marc Griffin (@montrealmarc) reported 5 minutes ago

  @dave_macattack @Videotron Im so sick of that company. My internet sucks and they keep making excuses and keep raising the prices.

• Marc Griffin (@montrealmarc) reported 6 minutes ago

  @dave_macattack @Videotron Im so sick of that company. My internet sucks and they keep making exorcise and keep raising ghee prices.

• François Caron (@Milnoc) reported 8 minutes ago

  @fagstein Considering how bad of a reputation the Freedom brand has, rebranding it might help, but only if the service improves dramatically so as not to harm the Videotron brand.

• Commissioner Miner (@fanCRTCProfling) reported 9 minutes ago

  Anyhow this whole sell-off to Videotron is a fix. A gov fix. Gov selected who can play & who will play via the spectrum auction that saw them sell spectrum to Tron when they shouldn't have. A fix. That is that.

• Hubert Figuière (@hfiguiere) reported 17 minutes ago

  @fanCRTCProfling They are not hydro, 100% certain. They are Bell and carry Videotron among other things. And serve the whole block. Point it the inbalance is here. Me? Get overpriced service. Competition? They get blocked. Bell? They pocket the money. Free market they call that.

• Marion Bialek (@LoveThePlateau) reported 20 minutes ago

  @Videotron Videotron Helix signals are week and breaking up in Gatineau. Technical chat line is down. Telephone line to technical issues not taking calls. What’s happening!

• Chris McNeil (@CMfly) reported 22 minutes ago

  @Videotron I normally don’t notice but the broken lte data in my area really sucks when there is a power outage. Have to leave zone to get data.

• Christina (@christinasprong) reported 23 minutes ago

  @videotron Helix internet service is down in St-Leonard, hopefully it will be resolved quickly…#videotron

• Kaiyoria (@Kaiyoria) reported 27 minutes ago

  🥳FREEDOM HAPPINESS Quit my internet company vmedia garbage after so many days of stress and no service and constant back and forth. This morning went to a videotron boutique not far from me signed up got the router/modem on the spot got home connected it worked instantly relief!