Xplore

Xplore Outage Report in Grandview, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Grandview, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Grandview and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Grandview, Alberta 01/04/2025 21:35

January 04: Problems at Xplore

Xplore is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (%)

    Phone (%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Grandview, Alberta

Latest outage, problems and issue reports in Grandview and nearby locations:

  • wogrodnick WayneO (@wogrodnick) reported from Grandview, Alberta

    @Xplornet the internet is down at Pigeon Lake. Working on getting it back?

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • mikejsemeniuk Mike Semeniuk (@mikejsemeniuk) reported

    @Xplornet When we upgraded to the 25mbs, The first few days we got speeds around 10mbs ever since it has been averaging 1 to 2 mbs. I'm paying more for the same speed, and all xplornet tells me is that everything looks good on our end. that's not good service!

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet Down again!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    11 hours later, still no @Xplornet connection. Be nice if they had a status page so I knew if this was a more widespread problem or if only I was affected. It'd be a full time job maintaining a status website there though so probably why they don't have one.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @Xplornet I haven't been able to connect to the tower since last night. I see it connect, the status changes to 'network entry' on the cell I usually connect to, and then it disconnects and loops. When it's trying to enter the network the signal numbers are what they usually are.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Much like xplornet should be reclassified as something other than a ISP. They barely serve any internet and when they do, it's way overpriced. Xplornet is a terrible ISP, avoid xplornet.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Rebooted and now it won't reconnect to the tower. @Xplornet I know I'm *kind of* a **** to you on Twitter, but do you think maybe possibly you could actually fix this? Three days ago I had the exact same signal and was getting 15-20mbps. Tonight I'm getting nothing.

  • JessicaDoyle Jessica Doyle (@JessicaDoyle) reported

    @lynayanb Too bad these so called economic agencies didn’t spend $700,000 plus on 73,000 Starlink’s at a grand a pop so us current rural inhabitants could have reliable internet. But wait NBgov will continue to prop up Xplornet with Millions for old tech.

  • BrianMo94756827 Brian (@BrianMo94756827) reported

    @Xplornet We got a call today saying there may be a disruption of service from 8am to 10 pm Tomorrow (Monday) You know the day where people working from home/school from home are affected. Why? What could you be doing that it takes all day ? Why not do it on the weekend? 😡

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @Xplornet I finally filed a CCTS complaint last night. Their complete failure to meet even half of their advertised speeds coupled with these outages finally pushed me over the edge.

  • DTimchishen Darcy Timchishen (@DTimchishen) reported

    @Xplornet blocked my reply to their promotion. I asked why they would offer better service for new customers. If they looked after existing customers then new customers would just flow in.