Xplore

Xplore Outage Report in Acme, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Acme, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Acme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Acme, Alberta 02/28/2024 11:50

February 28: Problems at Xplore

Xplore is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (2%)

    TV (2%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • davinalytle Davina Lytle (@davinalytle) reported

    @Xplornet I spoke to someone already. You said there are a lot of people working from home, & there aren't enough towers. I reminded you that issue wasn't going to change, & asked when more towers are going up, but all I got were excuses.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @VoosieVooters @Xplornet @APLenehan What part of the country? I'm in Saskatchewan just outside Saskatoon. I've never actually seen anyone post anything positive about Xplornet except for them with their testimonials that I can only assume are made up (at best).

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @uncultured It's the *one* thing I miss about living in the city. Xplornet is literally the worst ISP in the country, and they're my only option. Right now I'm testing at 2mbps with 350ms of latency. Last night I just didn't have internet at all! Anyhow, good luck with your 4k quest!

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Ramaratwp @Xplornet That’s good now all you’re angry customers will be able to see it at night so when the internets not working will all just start pulling out airsoft rifles and shooting at your tower

  • mcmoo179 Brian (@mcmoo179) reported

    Finally,so satisfying moving on from “explornet ” to an ISP that delivers what they say they will deliver. After years of Xplornet’s poor business practices that their own people admit it dealt so good to make that cancel my service call. #xplornet @SucksXplornet @XplornetSWO

  • VoosieVooters Loricat (@VoosieVooters) reported

    @m3t4lw01f @Xplornet @APLenehan Ontario. About 30 west of Kingston along the 401 corridor. Only one other supplier in this region and I can't get a signal from them. Waiting for Starlink. Xplornet is brutal and the biggest single pain in my life.

  • waylan_deith Waylan Deith 🍥 (@waylan_deith) reported

    @Xplornet Ok, now take it down

  • Jenn_MacDonald_ Jenn MacDonald (@Jenn_MacDonald_) reported

    The fact that I use all 50gb of my phone data while working from home and *supposedly* having high speed wifi is ridiculous. That’s life with service from @Xplornet (when you only live 7 mins from the city centre)

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet "Up to" if anybody reading this is thinking about getting xplornet, they say "up to" to validate their service actually being 1mbs or 2mbs at best during the times you want to actually use it. Xplornet is a terrible ISP and rarely give you the speed you pay for.