Xplore outages and service status in Ajax, Ontario

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ajax, Ontario

The most recent Xplore outage reports came from the following cities: Markham.

City	Problem Type	Report Time
Markham	E-mail	22 days ago
Whitby	Internet	3 months ago
Markham	Internet	6 months ago
Scarborough	E-mail	6 months ago
Scarborough	Internet	6 months ago
Ajax	Internet	7 months ago

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Syd_Vakarian (@Syd_Vakarian) reported 2 minutes ago

  @xplore_ca wow, you charge $75 for someone to come to my house to test and see if I can get service. and if I can't, then I have to pay the $75, but if there's service available at my house I don't have to pay the $75 for the test. what in the hell is that? Gross.

• 
  Shannon Bileski☈ (@shannbil) reported 3 minutes ago

  @annoyed_wpg @xplore_ca Google the CA Manitoba lawsuit. Wish I hadn't thrown away all my records of how ****** the service was before switching to Starlink. Oy!

• 
  🎃CelticMagician🎃🏳️‍🌈 (@CelticMagician) reported 5 minutes ago

  It may not seem like a lot, but we legit have not had this problem since our days with Xplornet. Starlink, you doing okay buddy? The occasional hiccup is a given because of trees, but that wasn't what this was. :/

• 
  JJ Temple (@pcman87654) reported 6 minutes ago

  @xplore_ca Still blows my mind how you can't update your customers during the outage but you'll share posts about bald eagles casually. Was on hold for over 3 hours trying to figure out what was going on and didn't get through to anybody.

• 
  Lucas Bourque (@Lucas_Bourque_) reported 8 minutes ago

  Where I live we surprisingly don’t have Bell Fibre. Our only options were Eastlink, Xplornet, or Starlink. Eastlink’s lines in our area were very congested and the service was often slow and spotty, so we decided to try Starlink.

• 
  Steve Faguy (@fagstein) reported 10 minutes ago

  Having Videotron expand to Manitoba covers up for the government's failure in the Bell/MTS deal to maintain a fourth wireless provider in that province. Bell sold some MTS customers and spectrum to Xplornet, but Xplornet Mobile shut down last year.

• 
  Commissioner Miner (@fanCRTCProfling) reported 12 minutes ago

  Alternative explanation: These people use Xplornet that never works. These people used to hitting send 9 times for everything. A product of their "world Class" Canadian Communications. This is likely the best explanation and "OpenMedia" was honest enough to show it. #CRTC

• 
  yup yup yup (@blueyblondy) reported 12 minutes ago

  Goodbye, @xplore_ca. I'm so glad to be rid of your terrible product and service forever. Long live, #STARLINK @Starlink

• 
  far apart & close at heart (@lundhillbilly) reported 17 minutes ago

  Just became a @SpaceXStarlink customer. Instead of the horribly slow wifi from xplornet, paying for 25 mb and actually only getting 10-15 on a good day, we now have 174+ mb. I don’t know what to say!! Get #Starlink!

• 
  Sherri Richard (@rich_sherri) reported 18 minutes ago

  @mcleodtaylor1 @Eastlink That's cheap...I pay $124 for @Bell_Aliant and you can't even watch a movie without continual buffing. Garbage service. Looking at Xplornet which is similar pricing but hopefully better service.