Xplore

Xplore Outage Report in Ajax, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ajax, Ontario 01/30/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ajax, Ontario

The most recent Xplore outage reports came from the following cities: Toronto and Whitby.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaWhitby Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • timsmish1 Tim (@timsmish1) reported

    @Xplornet god I can’t wait to dump your ****** service. As usual it’s NOT working. Worst service and your company SHOULD be sued.

  • Ehtrain8 Eh-train 🇨🇦🇺🇦 (@Ehtrain8) reported

    @Xplornet I had Xplornet. It was the worst internet I’ve ever had, to the point that it’s a scam. I wouldn’t recommend it to anyone. Go with @SpaceXStarlink

  • adrienneivey Adrienne Ivey (@adrienneivey) reported

    @JamieDumalski @Xplornet Our side of town can’t get LTE. Xplornet keeps telling us it’s an option in our area, but when the installer comes out, they can’t get a signal.

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet BTW...the dealer “New Horizons Communications” that u use that was originally sent 2 fix my issue-I had 3 #’s for them. Left many messages. No 1 there answers their phones/doesn’t return calls. I looked up their FB page & their feedback is horrendous. Why use a dealer like that?

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet 2/2 it took SO MANY phone calls...all over a modem. U guys really dropped the ball, and was told so by the supervisor that I had to finally ask to speak to to get a resolution. It shouldn’t have come to that. As soon as another option comes to my area, I’m SOOOO done w/u!

  • SandraW33736453 Sandra Whitney (@SandraW33736453) reported

    @Xplornet Don’t be fooled, they have overloaded their system and the service is ****!

  • JamieDumalski Jamie (@JamieDumalski) reported

    @adrienneivey @Xplornet We had there satellite internet before in one yard and was horrible. Putting Starlink in one yard as explornet has no coverage there

  • diamondone1999 Cindy Young (@diamondone1999) reported

    @Xplornet NOT good customer service for an internet company to do maintenance during the week and during the day!! #FAIL

  • HREBrookwater Brookwater Farms (@HREBrookwater) reported

    @Xplornet Getting 10× with Starlink . Explornet di not even want the equipment back . When we canceled they offered the service for $100 less

  • JimRoe_Toronto Jim Roe (@JimRoe_Toronto) reported

    So, @Xplornet tells an Ontario senior, who has been a customer for years, to risk life and limb by climbing up on an icy roof in the middle of winter to retrieve 10 year old tech or else risk a fine? Really, @Xplornet, really? Friends, please help me amplify this.