Xplore outages and service status in Ajax, Ontario

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ajax, Ontario

The most recent Xplore outage reports came from the following cities: Markham.

City	Problem Type	Report Time
Markham	E-mail	26 days ago
Whitby	Internet	3 months ago
Markham	Internet	6 months ago
Scarborough	E-mail	6 months ago
Scarborough	Internet	7 months ago
Ajax	Internet	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Indubitably Tho (@IndubitablyTho) reported 51 seconds ago

  @preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.

• 
  CityyGal (@LLowney49) reported 2 minutes ago

  I had @xplornet, the service was terrible, usually single digit download speeds when it worked at all, so I canceled it. I am 73 years old and they expect me to climb up on my roof to retrieve a piece off the dish or they are going to charge me $500. #xplornetsucks

• 
  CJH (@CJH39493411) reported 3 minutes ago

  @xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?

• 
  Tristan Koschmann (@TristanKoschma2) reported 6 minutes ago

  @xplore_ca Hey your guys is internet is down since Thursday any help ?

• 
  MightyJoeMaple (@JG98942814) reported 8 minutes ago

  lol Xplornet thinks I’m gonna wait six days for them to come fix my internet. If it’s not done by Monday they’ll never see another dime. @Bell would you like a new customer? Who wouldn’t?

• 
  @cattlemen (@cattlemen1979) reported 8 minutes ago

  @xplore_ca It’s awful internet Was told if it was slow in the evening that’s just how it is the network is too busy like wtf

• 
  Ginny girl ☯️ (@MJcalifornia3) reported 8 minutes ago

  @xplore_ca once again, my internet is down… has been all weekend. Once again, I’m on hold for over an hour AND I’m doing the work for them. Do I get the wages for doing the techs work? #xplore_ca sucks😑

• 
  Trevor Gill (@gill_tv) reported 9 minutes ago

  @xplore_ca internet down again. Why do we not see outages on your twitter? Where do we look for these?

• 
  Taylor (@mcleodtaylor1) reported 12 minutes ago

  @rich_sherri @Eastlink @Bell_Aliant My Dad had xplornet because that was all they could get in wentworth and it was expensive and terrible service!!😩

• 
  Commissioner Miner (@fanCRTCProfling) reported 12 minutes ago

  I wonder if we should ask how Xplornet (Xplore?) is doing in Atlantic Canada? I see absolutely nothing from them. Maybe people just can't connect? But, heh, is it worth even wondering about? That service goes down with snowflakes. #CRTC