Xplore

Xplore Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 01/25/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • butterdave butterdave (@butterdave) reported

    @Xplornet Hi! happy customer (on the LTE package) based in Prince Edward County. Is there an outage in my area? Is there a webpage for xplornet that i can go to? If not, I believe investing in a status page would save customer confusion and time spent for your call centre reps

  • awmiller21 Aaron Miller (@awmiller21) reported

    @chrisjgalway @Xplornet Our service has been off and on over the weekend. This after a recent upgrade to ‘faster and more reliable’ (and more expensive!) service.. Yet, @Xplornet will continue to bill.

  • adambecevello Adam Becevello (@adambecevello) reported

    @gbeldam @Xplornet We are on @Xplornet at our cottage and honestly the second I get my Starlink dish and service set up I’m cancelling the crap xplornet service and never looking back.

  • ConSpark86 Chris Dyer ConSpark (@ConSpark86) reported

    @Xplornet my internet has been down west of red deer for about 14 hours now, any explanation?

  • wallisdesigns nancy (@wallisdesigns) reported

    Another day, another @Xplornet outage. Multiple day outages in Prince Edward County continue. What is the status @Xplornet? What are you doing to support your customers? When will our service resume???

  • jlitke1 Canadian Karen Walker🎶👩🏻‍💻🌈🍷🏈 (@jlitke1) reported

    @SouthwellJoan @Xplornet And mine. We're going on 3 days, and when I called support they said my whole region was out. Three days? Really?

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @SouthwellJoan @Xplornet Same here. Xplornet is living in a fantasy world. No service since Wednesday.

  • seanphwood_sean Sean Hollywood (@seanphwood_sean) reported

    @Xplornet @Rosebuddy1973 Why is your service so bad? Every week unplanned disruptions. Why do you not notify your customers in advance. That’s what proper companies do!!!

  • Dnuttall1985 Dave Nuttall (@Dnuttall1985) reported

    @Xplornet internet's been down 3 days, what's up???

  • ChrisLaBossiere Chris LaBossiere 🌻 🇺🇦 (@ChrisLaBossiere) reported from Minton, Saskatchewan

    @Making8 @Xplornet I was able to get it after about 4 months waiting. I thinks it's actually better now. Support is not great but it's pretty much trouble free after it's setup. We're getting 80 mbps downloads instead of 3-4, so well worth it.