Xplore

Xplore Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 02/11/2026 11:50

February 11: Problems at Xplore

Xplore is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet The solar eclipse is just Just like Xplorenet's stellar service Only Partly working half the time! @SucksXplornet

  • Cre8iv_Canuck 🇨🇦Concerned Canuck🇨🇦 (@Cre8iv_Canuck) reported

    @Xplornet You have no service options to better meet our needs. You tell us you do but then 6months later back to square one. I'm done! Especially when the person on the other end yesterday (after 1.5hrs) tells us it's YOUR modem that failed and we have to pay to fix it!?

  • _chark2020_ Chark (@_chark2020_) reported

    @Xplornet Sssssssllllllloooooowwwwwwwwwwweeeeeeesssssstttttttttttt service ever. Worse than dial-up. And don't @ me to call your tech help. You need more cables, or towers, or whatever. Your issues are not user errors. Nice try though.

  • Jesticul8Wildly Jessica VanDusen (@Jesticul8Wildly) reported

    Have I mentioned how much I hate @Xplornet? If so, have I lately? Because they’re terrrrrible. SO terrible.

  • ameyaD16 Ameya Dalvi (@ameyaD16) reported

    @Xplornet Your customer service is as bad as your internet service. They cant help me at all. Such a bad experience

  • LeeAnnIleneHeff Lee Ann Heffernan 🌛🌜🌙🔮💎🐱 (@LeeAnnIleneHeff) reported

    Gotta love @Xplornet Can’t even finish my course that I’m doing for work at home because my internet has been terrible for weeks. Unplugging my router every hour lol. Pay over $100 a month for the worst internet and to talk to anyone you have to wait an hour-call back service

  • AdamMit46744465 Enjoy 🇨🇦 (@AdamMit46744465) reported

    @Xplornet @NEWSTALK1010 @tunein I live 5 minutes from Barrie Ontario 🇨🇦 and reliability is terrible (unplug system daily with hope it gets better after reset) really no difference and usually 🐢 speeds.

  • thehunter6421 hunter (@thehunter6421) reported

    @joeya1976 @SpaceXStarlink @Xplornet Mine is the same way, we don’t even get half of what we pay for, it’s unreal how bad it is

  • McD4343 McD (@McD4343) reported

    @elonmusk Build ground stations in Canada pls help xplornet are crooks satellite internet from xplornet the bill are in the thousands each month save us rural Canadians

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @jcalder1983 @TELUSsupport Bell is no better the last little bit. I actually have to use my garbage @Xplornet when I’m at home.