Xplore Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Gillan
(@KGCrown) reported
@BdoagguyJim @adrienneivey @Xplornet The tech support was about as supportive as a bra with no straps the day I called.
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Mark Carlson
(@carlson_mark) reported
@adrienneivey @JamieDumalski @Xplornet I would enjoy the service more if I was allowed to pay my bill “intermittently” or when I felt like it, similarly like the service is being delivered. 10 cents at a time or something like that #xplornetdumpsterfire
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InvertedCow
(@CowInverted) reported
@Xplornet yes I was chipping through Ice yesterday, Followed by using a heater to melt the remains of it, I realized that watching Ice melt is almost like watching a livestream on your "Highspeed" service except faster.
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Justus Hickey 🇨🇦
(@justushickey) reported
I might record the conversation with @Xplornet when I cancel because I got #Starlink It will likely be the 10,000th time the person on the other end has had the exact same conversation.
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Jamie
(@JamieDumalski) reported
@adrienneivey @Xplornet We had there satellite internet before in one yard and was horrible. Putting Starlink in one yard as explornet has no coverage there
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Robert Mcelroy
(@RobertStope1973) reported
@justushickey @Xplornet Even trying to cancel is a painful experience. Satisfying though.
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Gonna win the cup!
(@Geetee_123) reported
@kurse4 Appreciate the insight. Definitely less internet traffic here in the winter months with kids gone... so speed has been suffiecient lately. But yep, @Xplornet has been far too unreliable for far too long, and customer service dropped off the map.
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Jamie Ellen 🏳️⚧️
(@IAmJamieAgain) reported
@FridayInHalifax It's only since late last year that Bell ran a fibre line past our door that we got a usable internet connection. Prior to that there was a Rural Broadband radio connection that was often not much better than dial up, or an xplornet satellite connection, unusable in bad weather.
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Darci Semeschuk
(@DSemeschuk) reported
@adrienneivey @Xplornet Oh this is the story of my life; pay for 25, get 3. And expensive! They say too many people on. Can’t stream a movie. Guy comes out, changes a cord, no improvement. Tells me to upgrade to 50 and it might be better. Terrible service from @Xplornet. Looking into Starlink.
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Justus Hickey 🇨🇦
(@justushickey) reported
I am 15 minutes into being a #Starlink customer, and I can't remember ever being happier with a purchase. Looking forward to the call with @Xplornet very, very much.