Xplore

Xplore Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 01/17/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • zmarv zmarv (@zmarv) reported

    @Xplornet do you have an outage map page instead of having to conclude that you're service is down when all else fails? Is it down now on Manitoulin Island?

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet account number 1502785 can you please fix my phones,we require them. $ workers here need the phones to do their job. And no 911 services working either

  • Anon68049697 ✨Clearing tags✨ (@Anon68049697) reported

    @Xplornet Whats up with the wifi in prince edward county, its just not working. any clue when it will be back up?

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet no one will help me ,2 days with no phones,no one their cares or will help us.If you do not have the ability to fix your phones why not tell us and we will explore a new provider

  • jstadtke1 Jennifer Stadtke (@jstadtke1) reported

    @RobeyEdith @Xplornet Definitely unacceptable. It took 15 phone calls and a letter to the CRTC to have xplornet send a service tech. We had no service many times throughout the day and finally one employee at Xplornet advocated for us. We now have more consistent service but it took hours on the phone

  • stephen_james_p Steve Parr 🇺🇦 (@stephen_james_p) reported

    @Xplornet @trubesb Can you confirm or deny that you throttle your service?

  • TylerWi49866913 TYW11 (@TylerWi49866913) reported

    @MFibrillations Let me tell you about Xplornet. Xplornet wifi is the closest thing you can get to hellish wifi. Once I tried to open my email but because of the ****** service it took over 7 hours for my email to open.

  • Arjentine Just Arjentine (@Arjentine) reported

    @Xplornet We attempted to contact you via email yesterday and were sent a troubleshooting guide. It did not help. After some googling, we figured it out on our own (it was the router). I am still unhappy with this service (not directed at the innocent social media person ofc).

  • AvrosClub The Avros / Les Avros (@AvrosClub) reported

    @GreatRootBear @TorontoDefiant @Xplornet Feels bad man

  • Rebecca__Knott Rebecca Knott ☮️ #NotInMyName (@Rebecca__Knott) reported

    @RightOfEast @LeonsFurniture I had an interview with @Xplornet for a work-from-home job. They required employees to be jabbed. I will never use or recommend them to anyone