Xplore

Xplore Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 01/15/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesfisher12 James Fisher (@jamesfisher12) reported

    @xplore_ca Don’t worry I fixed the problem it’s ur company

  • crustyoldfucker CrustyOldFucker (@crustyoldfucker) reported

    So disappointed in the Government of New Brunswick. They are going to hand pick a few houses to receive the Starlink Rebate so they can say they helped. Total bullshit. Most people like myself have waited 18 years for something dependable and fast. Xplornet sucks plain and simple

  • MikeSQuinlan Michael Quinlan (@MikeSQuinlan) reported

    @Iraqveteran8888 That is as bad as Xplornet. I guess I will not be switching over to Starlink anytime soon unless they can crank up the speed and reliability.

  • keithwawanesa Keith Murray (@keithwawanesa) reported

    @Mullin_95 I always had great service from Netset, until they sold out to Xplorenet. Xplornet is the best advertising for Rfnow! @RFNOW_Inc RFnow has the same good service as the old Netset.

  • CSawisky Christina Sawisky 🧡 (@CSawisky) reported from Macdonald, Manitoba

    Because #Xplornet sucks so bad I’ve used all my data. I need a better option!

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    @PrimusHelps Your customer service is non-existant. You and #Xplornet are ine in the same. Garbage.

  • LabradorIce Robert Way (@LabradorIce) reported

    @ClimateSadie Lots of issues with XplorNet from users. We have had it before and the cost versus speed and limitations on data usage were real tough. Most people that I know who had XplorNet in communities didn't keep it.

  • i_like_soup_ J✨ (@i_like_soup_) reported

    Hey Xplornet!! A customer not having internet for 6 days is not acceptable in case you were wondering!!! I put up with having 2 Mbps speeds when I pay for 50 Mbps (at a price that should get me gigabit speeds) but this is ridiculous!!!

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Dear #CRTC Journo's, Words (and people) are coming to me asking if I know anything about Xplornet ending their service in Nunavut (this is what they are being told). Any info? CC: @thewirereport @CarttCa

  • CJH39493411 CJH (@CJH39493411) reported

    @xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?