Xplore Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Metal Wolf
(@m3t4lw01f) reported
@harrbca Xplornet clearly doesn't give a ****, anyhow. My contract with them is up in May. Worst case is this doesn't pan out and I wait for my pre-order to be filled instead. Summer is coming. I plan to not need internet lol. Incidentally, you can order if your location is Pike Lake.
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owenfrank
(@owenfrank) reported
@seguincbc Xplornet Satellite is slow (faster then dial up is all I will say) in comparison to most because of the location of the satellite used, Xplornet LTE, if it is available, is a good choice. I can only get satellite as there is not even cell service where I live
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Erica Proudfoot
(@TalkingNB) reported
@seguincbc Anything but Xplornet. We have that at home and it's terrible. My son tried to work here over Christmas and couldn't.
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Stephen Robson
(@stephenlrobson) reported
@Xplornet You could have been a lot more proactive in notifying your users and let them know you were working on it. This isn't the first time and I doubt it will be the last. Your internet service is meh at best, your customer service is just the worst!
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lilly
(@CaraleeBolton) reported
@Xplornet Thank you for your reply.. do you have any way to communicate that to customers at the time? It was frustrating to be out with no communication on that is was a large scale outage...with kids at home online a small update would go a long way! Thx
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Darko Beers
(@KingDjangoIV) reported
@seguincbc Xplornet is about $130/month for speeds of 25 Mbps for first 100GB (think 10 Netflix movies in HD) per month ..... they then ramp you down to 2Mbps once over 100GB - excruciatingly slow - like modern day dial up
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Slapshot
(@jimmuskoka) reported
@Muskoka411 Too bad Xplornet is known coast to coast in Canada for failing to deliver what people are paying for. Notorious for not delivering service and over selling towers. Starlink or Bell LTE seems to be the only current hope. Urban areas a different situation where fibre exists.
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet so u guys drunk, is that why u have such ****** service?
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Brett Weston
(@Cheford1) reported
@Xplornet absolute garbage internet. You change 110$ and we get internet 3 days a week, speeds close to dialup, constant outages, not to mention multiple outages a day. Your internet and service is a atrocious
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Brad Harrison
(@harrbca) reported
@m3t4lw01f Hah, I’ll let you be the guinea pig and find out how broadly they interpret the service location. My connection with xplornet is more stable than most people’s. I mean, it still sucks, can’t game on it. But I do get exercise running to the basement to power cycle it.