Xplore

Xplore Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 11/22/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • plrsTweet Pamela Ross (@plrsTweet) reported

    @Xplornet I cancelled your service today. You're "paid" to provide rural internet in #NB and you charge an arm and a leg for it. It's slow, clunky, and not worth over 100 bucks per month. #nbpoli

  • ItsAroz Aroz🍥 (@ItsAroz) reported

    Pt.2: im currently with @Xplornet where I am consistently only receiving 30kb/s when they are supposed to be giving 1mb/s, would really love to leave this terrible service asap, however when I look on the app for starlink it just says that its expected mid to late 2021, with no

  • stockyrds Stockyrds (@stockyrds) reported

    So its quite apparent that @Xplornet wasnt properly prepped to assimilate with cci. They didnt even give a heads up that they were migrating the 2 together. Day 4 without home service and 6 phone calls later and still nothing. Thzts the type of service rural people deal with!

  • legs_bow Bow Legs (@legs_bow) reported

    @reikokoyama79 @Xplornet I have Telus in town - the Flames/Oilers game last night was 'jumpy'. Poor performance by the provider.

  • RIGIDONE43 BRW (@RIGIDONE43) reported

    @Xplornet Absolutely garbage service and just idiots working there

  • medic969 Rob Good (@medic969) reported

    .@Xplornet Internet just went down 5min before a zoom meeting…..second morning in a row…..looks like it was down throughout night multiple times as well. What is happening?

  • unnervingfalcon Wes (@unnervingfalcon) reported

    @VicedRhino Think Bell is bad, try xplornet. I’ll be surprised if this post of mine even gets posted. I’m signed up for Starlink here in Ontario. Just waiting for order to go through since February. It’s awesome internet.

  • stockyrds Stockyrds (@stockyrds) reported

    @Xplornet Yeah its still out and waiting for a call back from tech support

  • billb001 BB (@billb001) reported

    @Xplornet “please reach out to our 24/7 Technical Support at 1-866-841-6001.” BWAAHAHAHAHAHAHAHA, They can’t fix what you can’t or won’t deliver.

  • SusanFlett Susan Flett (@SusanFlett) reported

    @Xplornet why does "maintenance" work on the area tower affect our satellite service?