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Xplore

Xplore outages and service status in Alexandria, Ontario

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Full Outage Map
  • Xplore generated 0 outage signals in the last 24 hours around Alexandria, including 0 direct reports.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alexandria, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Regretful_Livin
    Sagittarius (@Regretful_Livin) reported

    @xplore_ca Is this the reason why its been 10+ hours of no service and 2.5 hours of waiting on hold to figure out why its not working? Would love to actually have an update

  • desperation84
    Graw Fella ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฆ (@desperation84) reported

    @xplore_ca has stolen $380 from my Bank Account since I cancelled my service on May 5th ๐Ÿคฌ

  • SirFrancisBac20
    SirFrancis Bacon (@SirFrancisBac20) reported

    @xplore_ca Pull it down

  • KingPearye
    Smokey Bull ๐Ÿ˜ค (@KingPearye) reported

    @ReidLaxn @Bell Check Xplornet and Shaw.. they are deploying in rural ๐Ÿ‡จ๐Ÿ‡ฆ these days. Starlink is too slow and costs more.. I am in rural Quebec and never thought I would have FTTH at 500mbps at $70/month, but it came last summer.

  • McneiceKelly
    Kelly McNeice (@McneiceKelly) reported

    @Xplornetsuppor1 @mario4thenorth Btw you are giving xplornet a bad name. I love Starlink. Never a problem.

  • mcleodtaylor1
    Taylor (@mcleodtaylor1) reported

    @rich_sherri @Eastlink @Bell_Aliant My Dad had xplornet because that was all they could get in wentworth and it was expensive and terrible service!!๐Ÿ˜ฉ

  • Eh_Bee_Sea
    Ally Bryant (@Eh_Bee_Sea) reported

    @xplore_ca Over $100/month for service... this is unacceptable. I know that as soon as an experienced tech gets here, he'll be able to fix it without an issue and he'll shake his head when I tell him about what the last guy said. Same thing happened last time. Surely you can do better.

  • Can_Libertarian
    Bennett Hunter (I am Canadian Libertarian) (@Can_Libertarian) reported

    @macjbby @nationalpost I live stream in full HD with no problem. Typical speeds are around 200 - 300 Mbps down/15-25 Mbps up. I use to be stuck with Xplornet that advertised 10/1 as the best speeds for my area, yet rarely ever got more than 3 - 4 down/1 up. Starlink is on a completely different level,โ€ฆ

  • Deevio4
    Deevio (@Deevio4) reported

    @xplore_ca Where exactly was the train derailment that has impacted xplore internet over the past day? You need better support and communication to customers and businesses using your services about outages.

  • JohnnyKasudluak
    Johnny โ„ แ”ฎแ“‚ แ–ƒแ“ดแ“ชแ“—แŠแ–… (@JohnnyKasudluak) reported

    Looks like you can't just cancel your xplornet services on you own via their website, they make you call them. Website navigation seems intentional, hard to find. Had to Google search about cancelation in order to find out it is over the phone only. Is that legal? 1/2