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Xplore

Xplore Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

Why is my Xplore service not working?

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alexandria, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • mdesgagne88
    Marc Desgagne (@mdesgagne88) reported

    @elonmusk When are we getting Starlink internet, I signed up about 6 months ago, I leave in Trenton Ontario Canada, you said Oct, mid Oct now and nothing, I am so tired of crapy Xplornet, 13 years of overpaying for garbage internet, please help, a 32 years Canadian Forces Vet

  • plrsTweet
    Pamela Ross (@plrsTweet) reported

    @RobertELaurie @Xplornet @BellAliant I "had" xplornet satellite, aka CRAP

  • Emma_McPerry
    Habs Earper #E4L (@Emma_McPerry) reported

    @Xplornet you services sucks right now. You think that at 170$ a month. I’ll have decent connection!!

  • MicaylahG
    𝑴𝒊𝒄𝒂𝒚𝒍𝒂𝒉 𝑮 (@MicaylahG) reported

    @CWhales17 @Xplornet That sign in my area has bullet holes through it! Not kidding.

  • paulawhite45
    Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw

  • charlie1105
    Charlie Walker (@charlie1105) reported

    @Xplornet @EricssonNA Yeah, but you can't even provide basic internet at a acceptable level - maybe fix that first?

  • plrsTweet
    Pamela Ross (@plrsTweet) reported

    @RobertELaurie @Xplornet @BellAliant I "had" BellAliant home phone service, aka, SCAMMERS HOTLINE lol

  • VoosieVooters
    Lomaxcat (@VoosieVooters) reported

    @Xplornet @LDesertwave I pity anyone who has to join the Xplornet network. Constantly down and speeds barely above dial up. No exaggeration.

  • Point_SevenFive
    Point Seven Five (@Point_SevenFive) reported

    @Xplornet I just did and once again, because the tower is down they couldn't do anything to help because if it. We can't have a tech out, can't troubleshoot. The Bass River, NB tower is constantly down.

  • NatalieDTV
    Natalie Vaughan (@NatalieDTV) reported

    Fourth time in a week having to work from hotspotting from my phone because my @Xplornet internet is down (for hours). I work remotely from home so my internet access is critical. Signed up for my @SpaceXStarlink package. Looking forward to some faster and more reliable internet.