Xplore

Xplore Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 02/03/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • chalackd Dan Chalack (@chalackd) reported

    @SundanceConstr1 @elonmusk We switched to a smaller local wireless ISP a few years back to get away from Xplornet and their overpriced garbage satellite. Now they've bought out our ISP and already tried to kick us back to their satellite... Definitely looking at moving to Starlink as well.

  • Irngutaq2 Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported

    Goodblaatsiaq. Any Nunavummiuqatik with Xplornet having signal problems too? I been having issues since Sunday when it's usually consistent. So far only time its off is when they're doing maintenance

  • truebusterflash busterflash (@truebusterflash) reported

    @fishergirl39 A diff option than we have. We only get xplornet. It’s terrible.

  • DJLO whatajokeffs (@DJLO) reported

    @Xplornet Please enjoy fixing your broken service for your paying customers.

  • Irngutaq2 Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported

    Goodblaatsiaq. Any Nunavummiuqatik with Xplornet having signal problems too? I been having issues since Sunday when it's usually consistent. So far only time its off is when they're doing maintenance

  • FeministHousew1 Just_A_Small_Town_Girl (@FeministHousew1) reported

    16 hours now @Xplornet my internet has been down. It was out for 8 hours yesterday and 5 the day before. My kids are doing distance learning for school and need working internet to do so. Can someone explain why it's been consistently happening for days on end

  • KittensCoat KittensCoat ♡ Accessories (@KittensCoat) reported

    @kylebryson10 @Xplornet Try never receiving it, and still paying their god awful prices.

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    Hey @Xplornet I got to deal with your rude predatory CSR when cancelling was my service with you, now you send me an invoice for a late payment, on a closed account? I thought your CSR was predatory, guess it's your standard practices.

  • AaronShmyr AaronMikkel (@AaronShmyr) reported

    Hey @Xplornet get it together. Your service sucks during demand time. Next call will be to @SpaceXStarlink. $100+ a month is a joke for what you’re providing us!!! It’s Christmas Day and my internet won’t work.

  • Co_opCate Cate (@Co_opCate) reported

    @ONTSpecialNeeds Bell was cheaper. Maybe $80 per month. But it was slow. So bad that we ended up getting Xplornet as well (so 2 internet providers) and tethering off of phone data as well. Starlink is much better.