Xplore

Xplore Outage Report in Alfred and Plantagenet, Comtés unis de Prescott et Russell, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Alfred and Plantagenet, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alfred and Plantagenet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Alfred and Plantagenet, Comtés unis de Prescott et Russell, Ontario 01/14/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • zmarv zmarv (@zmarv) reported

    @Xplornet do you have an outage map page instead of having to conclude that you're service is down when all else fails? Is it down now on Manitoulin Island?

  • Badenoch1 Paul Rhodes (@Badenoch1) reported

    @Xplornet The usual canned response. This is not a question about my account but your response regarding all of the Xplornet accounts left without service due to the Rogers outage. They are providing compensation equal to five days of service. What are you doing?

  • Rosebuddy1973 tying up loose ends (@Rosebuddy1973) reported

    @seanphwood_sean @Xplornet Still no service everyday from 8:00 am until noon. As soon as we can find a decent broadband service we are switching.

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet So how do we fix this after 2 days of no phones and no service

  • chellyy08 Tyson Chelsberg (@chellyy08) reported

    @Xplornet Xplornet is absolutely terrible

  • zmarv zmarv (@zmarv) reported

    @xplornetretweet @Xplornet How about an outage map or is that bad for your image? How about an automated email/sms telling people theit service is down? How about equipment that shows true status of Internet service? And your customer support line worked once in last 16 hours!

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet Now you have blocked my number so i cannot call you, 2 days, no phones, Very Bad Service. This is not Acceptable at all. This company has NO customer service. I'm guessing the boss has gone fishing.!

  • Anon68049697 ✨Clearing tags✨ (@Anon68049697) reported

    @Xplornet Whats up with the wifi in prince edward county, its just not working. any clue when it will be back up?

  • AvrosClub The Avros / Les Avros (@AvrosClub) reported

    @GreatRootBear @TorontoDefiant @Xplornet Feels bad man

  • jstadtke1 Jennifer Stadtke (@jstadtke1) reported

    @RobeyEdith @Xplornet Definitely unacceptable. It took 15 phone calls and a letter to the CRTC to have xplornet send a service tech. We had no service many times throughout the day and finally one employee at Xplornet advocated for us. We now have more consistent service but it took hours on the phone