Xplore

Xplore Outage Report in Alfred and Plantagenet, Comtés unis de Prescott et Russell, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Alfred and Plantagenet, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alfred and Plantagenet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Alfred and Plantagenet, Comtés unis de Prescott et Russell, Ontario 03/15/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ptskloostra Dave Kloostra (@ptskloostra) reported

    @Xplornet @FieldAgronomy21 I can't wait to get rid off Xplornet. Over sell the towers , and promote 25 down. here is about 5 on avg. I gave up calling you about it, cause nothing got better.

  • JoshWaito Josh Waito (@JoshWaito) reported

    Any other rural Canadians tired of their fast reliable internet service provider being bought and destroyed by xplornet?

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @SudioC @Xplornet ...to a more expensive package to have any internet at all. Miraculously, as soon as that happened, the original tower was fixed. This was two days after I switched, and no option to switch back to the original service, and no guarantee the new one would be better. I feel ...

  • ptskloostra Dave Kloostra (@ptskloostra) reported from North Perth, Ontario

    @INeededTheMoney @Xplornet @FieldAgronomy21 I wasn't quite that bad last night. I got really fast 1.7mb speeds. #givememy25ipayfor

  • Edwards_Band EdwardsBand (@Edwards_Band) reported

    Shout out to @xplornet. Once again, your crap service is preventing me from streaming an important video chat. You guys are the most pathetic excuse for a company. Ever. EVER.

  • invigilator4 SK Jo (@invigilator4) reported

    Holy. Up and running in under 5 minutes. Now the fun of calling Xplornet and sitting on hold for an hour to cancel their garbage

  • jcnc60 Joyda Crawford (@jcnc60) reported

    @Xplornet Really slow lately sometimes 1-2 mbps. Hard to do anything wanted up to 25 mbps when it was installed paper said up to 10 mbps phone contact said basically too bad so sad 😞 I signed it without reading because I trusted them

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @SudioC @Xplornet ...it was a deliberate move by Xplornet, but can't prove it of course. My new and more pricey service still gives me crappy downloads and latency. No better than before, except it hasn't disappeared for over a month....yet. Hope you have better luck.

  • moose_bruce Bruce Moose (@moose_bruce) reported

    @Xplornet Yeah I'm not doing that since your garbage is down once again.

  • KGCrown Karen Gillan (@KGCrown) reported

    @Xplornet why does the service in Chesley Ontario start cutting out and in at 8:00pm almost every night?