Xplore

Xplore Outage Report in Alfred and Plantagenet, Comtés unis de Prescott et Russell, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Alfred and Plantagenet, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alfred and Plantagenet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Alfred and Plantagenet, Comtés unis de Prescott et Russell, Ontario 11/26/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @fastjeff @Xplornet I like to pretend they read the **** I post and think, "ok, that was a good one!"

  • liohn Liohn (@liohn) reported

    @Xplornet I want to cancel my service. Can I do this by email, or do I have to wait on hold?

  • PattiBailey05 🇨🇦 👩‍🚒Patti Ramsey (@PattiBailey05) reported

    @lammy9661 @Xplornet @TELUSsupport I swear it all just a big racket - once they get your 💰they don’t give a rat’s *** about your the quality of the service they are providing anymore. They’re all the same!

  • PattiBailey05 🇨🇦 👩‍🚒Patti Ramsey (@PattiBailey05) reported

    @lammy9661 @Xplornet @TELUSsupport I can’t understand why another provider hasn’t stepped up to the plate with better service. They would have the perfect opportunity because everybody is bitchin’ and chewing about Bell, Xplornet etc. because they all suck!

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet even if they tell u that u will be receiving a credit for "days that they have issues" they still won't.

  • lammy9661 Kevin Lamacraft (@lammy9661) reported

    @PattiBailey05 @Xplornet @TELUSsupport Fascinating that we can send a space craft to Mars and control it from millions of km’s away, yet we can’t provide reliable fast internet to rural Canadians.... Xplornet is going to find themselves in trouble should another provider step up....

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    Anyone else have trouble opening a Google doc on their internet? I love my @Xplornet I get to have a 20 job turn into 1.5 hours. Yeah Me. @SpaceXStarlink please hurry. Work from home they said. Good friggin luck with that.

  • larrysorensen_ Larry Sorensen (@larrysorensen_) reported

    @Xplornet How can you tell if it is an outage?

  • ellenrhudson Ellen 🦋 (@ellenrhudson) reported

    @Xplornet I’ve read it. It doesn’t explain why I’m suddenly effected for the entire time period a normal person would be awake. It was never an issue before.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Wow, this really helps us in BC with all the high costs of a terrible ISP overcharging and underserving customers all over Canada. Avoid xplornet, they are a horrible ISP.