Xplore Outage Report in Alfred and Plantagenet, Comtés unis de Prescott et Russell, Ontario

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Full Outage Map

Problems in the last 24 hours in Alfred and Plantagenet, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alfred and Plantagenet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (75%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (9%)

4. 

   E-mail (1%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Mark Carruthers (@MarkC_Avgi) reported 4 minutes ago

  @CanadianCheri I’m not sure you could ever love Xplornet, once you had them, Cheri. First connecting to the internet w/ WWDC, despite really bad service, I stayed with Xplornet after they bought WWDC (perhaps 20 years ago) until I finally gave up in 2020. I have never had such bad service. 1/2

• Marc Pitre (@tweetvex) reported 5 minutes ago

  @Xplornet Advance trouble shooting.. it was an outage?? Nothing to do with my equipment thanks for the generic scripted response

• Pata (@PataSangster) reported 6 minutes ago from Lougheed, Alberta

  @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

• Dan Nichols (@DanNichols73) reported 8 minutes ago

  1/2 @APLenehan finding you on Twitter is faster than through corporate office why is that?? You should be all over my issue today or one of your assistants at the very least. Because @XploreMobile and @Xplornet have no clue how to treat customers. I’ve been lied to and misled..

• owenfrank (@owenfrank) reported 14 minutes ago

  @terry_seguin looking 👀👀 at other comments here with interest as well. Xplornet drives me nuts with slow speed, but it is slightly faster than dial up

• tsaloranta (@tlsaloranta) reported 18 minutes ago

  @LevisBecker I'm in SE Ontario. I'm lucky if I get 2 bars of cell service, and Xplornet is the only internet option....and it is unreliable and unstable.

• Aroz🍥 (@ItsAroz) reported 22 minutes ago

  @Klink89 @terry_seguin pt.2, however monthly it is around $100-120 CAD i believe.. in my personal opinion i feel like it's definitely worth the money as overall you'll have a more reliable service that is constantly looking to improve their product/service unlike Xplornet..

• Arpad Hild (@zotfot) reported 22 minutes ago

  @Xplornet Ya whatever this is a 3 year problem, y'all are to cheap to upgrade your service but its ok Starlink has the solution,

• auroradawn (@auroradawn63) reported 23 minutes ago

  @Xplornet My internet has been down since Friday 5pm in Lindsay Ontario. I have heard that this is a result of a fire. Is this actually being worked on, this whole time? Or is everyone gone for the weekend?

• Jon Kauffman (@molinegreen) reported 26 minutes ago

  @Derekprice9 @PataSangster @Xplornet Same here… haven’t heard a bad thing about it from anyone yet