Xplore

Xplore Outage Report in Alfred and Plantagenet, Comtés unis de Prescott et Russell, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Alfred and Plantagenet, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alfred and Plantagenet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Alfred and Plantagenet, Comtés unis de Prescott et Russell, Ontario 03/07/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (79%)

    Internet (79%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • invigilator4 SK Jo (@invigilator4) reported

    Has anyone else been having problems with #Xplornet wireless for the past week? I'm ready to pull my hair out. Keeps going in and out

  • BornAgainLefty Born Again Liberal (@BornAgainLefty) reported

    @ShastaMorgen @bowmancanada PS. We are in the country so are limited in our internet. It was Telus or Xplornet for a few years (both slow & unreliable) but now we have Starlink (Elon Musk's company). We signed up as beta-testers. It was a little glitchy early-on but is now 100x better than Telus ever was.

  • ShaneEthan1 Shane (@ShaneEthan1) reported

    @ImTyJordan @PurolatorHelp The worst customer service I had was talking with Xplornet. You think they know what you're talking about then shuffle you around departments until you finally give up.

  • ThomasCardwel16 Thomas Cardwell (@ThomasCardwel16) reported

    @Xplornet amazing they launch 5g and can't even get the 4g to work xplornet is the worst company ever come on people get our freaking government to make laws that see our money returned for failure to deliver services

  • alfred131 alfred dockstader (@alfred131) reported

    @Xplornet Dont forget Most people only have internet speeds for 6 days and you're put right back to 1.6 download speeds they wont change and never will i suggest anyone here *Go to Starlink and sign up beta is about to go public

  • txwikinger_ea txwikinger (@txwikinger_ea) reported

    @Xplornet Would be nice if the Internet would be working. @Xplornet sucks. Another example for monopolies that constantly fail. Get your stupid network working !

  • corey_vdm  Cory  (@corey_vdm) reported

    @Xplornet I called they can’t give me any info, It’s been down for 24hrs, all I want to know is when will it be back and who’s paying my data overage??

  • Goalie66191779 Is that so? (@Goalie66191779) reported

    @Xplornet Your phone # 1800 841 6001 must have been hacked. Trying to call support and a recording comes on telling me I won something.?? I need to talk to someone to suspend my internet for the winter

  • PFNButteryPir8 PFNButteryPirate (@PFNButteryPir8) reported

    @Xplornet Don't worry, we've had your service for 7y and it hasn't gotten any better. I hold no reservations that it will anytime soon.

  • corey_vdm  Cory  (@corey_vdm) reported

    @invigilator4 How does xplornet get away with this crap