Xplore Outage Report in Alfred and Plantagenet, Comtés unis de Prescott et Russell, Ontario

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Alfred and Plantagenet, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alfred and Plantagenet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (76%)

2. 

   Wi-fi (11%)

3. 

   Total Blackout (8%)

4. 

   TV (2%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• mas (@thepooppack) reported a minute ago

  xplornet would look at a 4000 ping spike and be like “ooo yeah i see that lag spike but it went back down to 60 is it better now” after doing absolutely nothing but picking their fingers out of their *** and sniffing them. this ****** idiot on call was like yea idk what to do.

• Sarah (@CheSarahSera) reported 3 minutes ago

  Xplornet installed a giant new eyesore near my house even though I complained about it. And now it’s all I see when I look out my window. Get ****** Xplornet, you’re the worst

• Woody Bezan 🇨🇦 🍩 (@WoodyBezan) reported 4 minutes ago

  @prairiecentrist My Xplornet cost for 2021 was $812. That included a $200 hardware/install. I pause the service for five a months while travelling at $9/mth - don't believe Starlink offers a pause. The cost of a Starlink install was over $800. I have truly unlimited with zero throttling.

• Zachary (@SomePEIslander) reported 5 minutes ago

  .@Xplornet there's been a tower issue where I am for almost 24 hours now. Any possible way this will get fixed soon? It's the Glen Valley tower. Also, am I going to get some sort of discount for this outage time?

• Mike Muranetz (@MikeMuranetz) reported 6 minutes ago

  @Xplornet Not too happy with your service. My parents who are seniors living in the 100 Mile House, BC area haven't had internet for over 3 weeks. Keep getting ****** around with service calls. They miss family video calls especially in these Covid 19 times. How can you help?

• Patty van Oorschot Deering (@PattyOorschot) reported 9 minutes ago

  @Xplornet Here’s a thought…Perhaps you could FIX the service you bill customers in rural NB before expanding? Your internet service is spotty at the best of times and with people paying significantly higher fees than those of us who are fortunate to have good service. STAR LINK for sure

• Monika Field 🎶 (@monikafield) reported 10 minutes ago

  @Xplornet I know you're doing "maintenance" in my area (northumberland) but I've had no internet all day. I'm missing my 1 mbps service. #ruralinternetsucks

• boFLEX (@boFL3X) reported 18 minutes ago

  @Xplornet lost another customer and i’ll convince other friends how to set up starlink and switch this bs wifi. get with the program!

• Elle (@LovelyLadyLinda) reported 19 minutes ago

  @Xplornet I am in an area where maintenance is being performed. I have had no service for >6 hours and counting. Any update?

• Nyles Desrochers (@BaldurBarons) reported 20 minutes ago

  @schuelkecorn @Mullin_95 @Xplornet Tannerite that ****. For sure.