Xplore

Xplore Outage Report in Alfred and Plantagenet, Comtés unis de Prescott et Russell, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Alfred and Plantagenet, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alfred and Plantagenet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Alfred and Plantagenet, Comtés unis de Prescott et Russell, Ontario 12/07/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Johnnygaloshes1 Johnnygaloshes (@Johnnygaloshes1) reported

    @Xplornet internet is very intermittent today all day and is very bad tonight in Grand Falls nb

  • rammyramramram Ram (@rammyramramram) reported

    @m3t4lw01f @Xplornet @APLenehan How can a company possibly even charge you money for service that is quite literally worse than the network at an overcrowded starbucks

  • fawfulll 🦆aaaaaaaaaaaaaaaaaaaaOW (@fawfulll) reported

    @YBN_geno @Xplornet deserved lol try not being stupid

  • Real_McMunchie Derek Holowka 🇨🇦 (@Real_McMunchie) reported

    As I sit in my house using my cellular data to work, my 30 minutes on hold with @Xplornet has now turned into 1 hr 15 minutes on hold and counting. Left Xplornet because of constant issues but got swallowed up into it again when they bought Netset. I pay too much for this.

  • webby3333 paul webber (@webby3333) reported

    @Xplornet this is getting beyond ridiculous.... I can’t even open emails with your crap service... what seems to be the issue with your service in rural Branford... when should I expect you to “resolve” the issue this time

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @gbaker386 Is there an internet service that transcribes what is happening in a Twitch stream to text so that those of us on @Xplornet internet can still participate in your streams?

  • LNahuliak Larissa Nahuliak (@LNahuliak) reported

    @Xplornet a movie that should have taken less than 2 hours to watch has now taken us over 3. And we are not finished yet. Your service is horrible and your call line is a 45 minute wait. This is 2020, I expect better and pay for something I do not even get to use.

  • Paulywoggsvoice Paul Adamson (@Paulywoggsvoice) reported

    @Xplornet Yes, just look at all the awesome things you can do when your Internet service is awful. Gardening, baking bread... you name it!

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet is so bad tonight that I can't control any of my smart devices. My hub says it's connected, but commands just fails. Google Assistant just says, "I'm sorry, I can't reach the Internet right now."

  • CarnageCrypto Volcanic Protector Man (@CarnageCrypto) reported

    @CBCNews @connellcbc I would easily pay double the price for Starlink. I'm currently getting scammed by @Xplornet for $235/mo. 1600ms latency with less than 5Mb up and 0.5Mb down.