Xplore Outage Report in Alfred and Plantagenet, Comtés unis de Prescott et Russell, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Alfred and Plantagenet, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alfred and Plantagenet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Fast Jeff
(@fastjeff) reported
@Xplornet xplornet: Come look at our pristine forests, there, you'll wander through majestic wildlands covered with UP TO 1000 trees. Their forest when you get there. That's their internet in a nutshell, avoid xplornet, they are a terrible ISP. #Starlink #cancelxplornet
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Jason Cadenhead
(@CadenheadJason) reported
@Xplornet @CarrieOwen07 Scared when starlink comes online for most people? Canceling your garbage internet and cust. Service
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Martha Kelly
(@MarthaKellyLive) reported
@APLenehan I am disappointed in @Xplornet asking me to pay a serv fee to examine eqmnt that was installed on Feb 6 this year that MAY be the issue of my ongoing DAILY intrnt problem. I am BEYOND frustrated! Living rural and being held hostage to this company.
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ShelterFromRain
(@ShelterFromRain) reported
@Xplornet Garbage customer service! You don’t even bother attempting to let your customers know what was going on.
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Iain Reid
(@IainReid10) reported
@the_wellnessmom @Xplornet My service just went down again.
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D.Parent
(@DParent49883464) reported
@Xplornet After all the promises of upgrades and paying $$$$$ for years for only 10Mbps Up and <1Mbps down I can promise you one thing. Your future business model will fail. You have taken customer’s money and have yet provided what was promised. Your time is, and was up last year.
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Stephen Robson
(@stephenlrobson) reported
@Xplornet You could have been a lot more proactive in notifying your users and let them know you were working on it. This isn't the first time and I doubt it will be the last. Your internet service is meh at best, your customer service is just the worst!
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Dan
(@ClayBreakerAB) reported
@SpaceXFan97 @SpaceX I hope this puts @Xplornet out of business. Canadian government has been funneling money into this company for years to get rural internet to the people. Worst service I’ve ever had. Great for the 30 day trial, then they put you into the group bandwidth and you can’t check email!
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Joey Knox
(@JosephWKnox) reported
@Xplornet Maybe instead of placating your customer base that your stealing money from by providing a beyond abysmal service with a free tablet and focus on actually providing a product that works!
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Jeff Geisel
(@GeiselJeff) reported
@CharityManson @wrdsb Great I’m in rural too internet sucks , xplornet !!