Xplore

Xplore Outage Report in Alfred and Plantagenet, Comtés unis de Prescott et Russell, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Alfred and Plantagenet, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alfred and Plantagenet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Alfred and Plantagenet, Comtés unis de Prescott et Russell, Ontario 02/26/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • HolmesWil William Holmes (@HolmesWil) reported

    @AndStammers @Xplornet They can't provide service, even with towers already in Alberta. Save yourself aggregation and find another provider.

  • Horsham95 Mike (@Horsham95) reported

    @Xplornet Wow. Techs aren't the problem. You oversell towers and good paying customers get nil to **** speeds during peak hours. Fix that.

  • chalackd Dano (@chalackd) reported

    While the first efforts at rural 'broadband' were being rolled out, the vast majority of rural people were nowhere near the service areas. Until one day that changed, along came @Xplornet, with a game changing satellite based service for remote customers.

  • hypocotylarch Hypocotylarch (@hypocotylarch) reported

    @WinnipegNews Xplornet is the worst customer service. Kael and the guys from full throttle were awesome small business

  • HilaryChambers1 Northern Chic🇨🇦🌲 (@HilaryChambers1) reported

    @AnnieClaireBO Rural living person. Internet is $140 a month for unreliable sometimes the speed of dial up xplornet or almost $170 per month with starlink. (Also not 100% reliable) in town Bell offers internet for $85 per month that is down more often than it works or so incredibly slow.

  • HoneycutRa Robb (@HoneycutRa) reported

    @chalackd @Xplornet Don't get me started on cell service around my area!😬😬

  • chalackd Dano (@chalackd) reported

    @HoneycutRa @Xplornet Lol, I feel for you on that one. By every coverage map out there, I should have perfectly good service. In reality, being just over the crest of a valley edge/hill, I'm in a hole from even a tower that's just over a mile away. I have to stand on the shop roof to send a text...

  • shmaelo Shae D (@shmaelo) reported

    @CRTCeng my internet provider @Xplornet does not answer calls when I phone them to cancel. I cannot cancel my internet service and I don’t know what to do!

  • kendeer11 Kendeer11 (@kendeer11) reported

    Another night with ****** internet #xplornetistheworst @Xplornet they’ll tell me to call to not be able to fix the issue lol

  • HarrisonDesCo HDC Apparel (@HarrisonDesCo) reported

    @chalackd @Xplornet Well that sucks!