Xplore outages and service status in Amherst, Nova Scotia

Problems in the last 24 hours in Amherst, Nova Scotia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Amherst, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Amherst, Nova Scotia

Latest outage, problems and issue reports in Amherst and nearby locations:

• 
  Robert Valke (@RobertValke) reported 56 minutes ago from Sackville, New Brunswick

  Sadly we have a very bad , but expensive internet connection through Xplornet , so can’t work from home . Not only slow but unreliable; room for improvement; but as long as the government let only two businesses ( Rogers,Bell ) harvest the money , nothing will change .

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cee Littlelight (@sarCeeLight) reported 5 minutes ago

  Finally got some wifi. Hopefully Telus pulls through, Xplornet is horrible lol.

• 
  Mike Gazzola (@The_RealestReal) reported 11 minutes ago

  @xplore_ca Not enough towers, prices that are legitimately out of this world for the service offered. There’s no other companies out here though so you have no other option. They know this and take advantage which is why there’s a class action against them right now

• 
  Jill Harris 🪄 (@jilliancynth) reported 13 minutes ago

  @JennArndt Our ONLY Internet option for our new house is Xplornet, and it's HORRIBLE. So frustrating. So expensive for extremely slow Internet.

• 
  Josh Boileau (@BoileauJosh) reported 14 minutes ago

  When the services you provide suck so much, you rename yourself to confuse customers into buying the same garbage. @xplore_ca formerly @xplornet.

• 
  🇨🇦Dave Nussbaumer (@DaveNuss17) reported 17 minutes ago from Yorkton, Saskatchewan

  @OrenCairns Best thing I did 2 years ago….and I had the business package from Xplornet….and they had zero service skills!

• 
  AtomicHydra (@atomic_hydra) reported 20 minutes ago

  @xplore_ca Welll its been great I hope you guys can do some more Xploring for your internet and find better places for the towers you put up. Currently it is OFF peak time for me, according to customer service. Still bad laggy internet. Ive had ALL your available packages and no difference.

• 
  Tybernicus (@Tybernicus17) reported 21 minutes ago

  @LeoNasau @thinking_panda Yep. 36,000km is the same as the Telesat satellites that were support Xplornet sat internet. My average latency was 670ms with that gear. Useless tech. Starlink: 550km from earth Telesat: 36,000km from earth.

• 
  Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ (@JohnnyKasudluak) reported 22 minutes ago

  Looks like you can't just cancel your xplornet services on you own via their website, they make you call them. Website navigation seems intentional, hard to find. Had to Google search about cancelation in order to find out it is over the phone only. Is that legal? 1/2

• 
  J✨ (@i_like_soup_) reported 22 minutes ago

  Hey Xplornet!! A customer not having internet for 6 days is not acceptable in case you were wondering!!! I put up with having 2 Mbps speeds when I pay for 50 Mbps (at a price that should get me gigabit speeds) but this is ridiculous!!!

• 
  Mamabear 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freshouttafacks) reported 22 minutes ago

  @ContrarianTribe I live in Ontario and Starlink is the only way I have internet. Our download speed was 0.5 with xplornet and Shaw. We couldn’t do online learning during covid. We got starlink and now 7 of us can stream, play online games and work at the same time with zero issue.