Xplore outages and service status in Amherst, Nova Scotia

Problems in the last 24 hours in Amherst, Nova Scotia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Amherst, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Amherst, Nova Scotia

Latest outage, problems and issue reports in Amherst and nearby locations:

• 
  Robert Valke (@RobertValke) reported 35 minutes ago from Sackville, New Brunswick

  Sadly we have a very bad , but expensive internet connection through Xplornet , so can’t work from home . Not only slow but unreliable; room for improvement; but as long as the government let only two businesses ( Rogers,Bell ) harvest the money , nothing will change .

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  T (@ThoughtsofT92) reported 4 minutes ago

  @xplore_ca Is there currently an outage in the Lac Ste Anne County area since the big windstorm last night?? My Internet services are down even after restarting my system a few times

• 
  Tibalt Ablaze. (@Ansovald) reported 7 minutes ago

  @xplore_ca Found the issue, you guys did some tower work in my area during the day but still had no internet when I got home late Friday, the issue was the cable that ran from dish on my roof to my power box ( p.o.e box) came unplugged.

• 
  Deevio (@Deevio4) reported 7 minutes ago

  @xplore_ca Where exactly was the train derailment that has impacted xplore internet over the past day? You need better support and communication to customers and businesses using your services about outages.

• 
  Tybernicus (@Tybernicus17) reported 9 minutes ago

  @BezirganMocha /2 I can't get internet other than Starlink. Even cell signal is limited to 2 bar LTE at best and often degrades to 3G. At another property in '98 promised DSL in 6 months by Bell. Today, only Xplornet satellite (which is **** and very expensive) or Starlink.

• 
  Kelly McNeice (@McneiceKelly) reported 12 minutes ago

  @Xplornetsuppor1 @mario4thenorth Btw you are giving xplornet a bad name. I love Starlink. Never a problem.

• 
  Indubitably Tho (@IndubitablyTho) reported 12 minutes ago

  @preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.

• 
  JJ Temple (@pcman87654) reported 14 minutes ago

  @xplore_ca Still blows my mind how you can't update your customers during the outage but you'll share posts about bald eagles casually. Was on hold for over 3 hours trying to figure out what was going on and didn't get through to anybody.

• 
  Joyda Crawford (@jcnc60) reported 16 minutes ago

  @xplore_ca The last few days our speeds have been between .5 and 1 not much works at that speed and in April they are increasing rates because we get such amazing service NOT

• 
  Karen Favaro (@FavaroKaren) reported 16 minutes ago

  @cogecohelps omg….the worst internet service ever. Xplornet was better at half the price

• 
  Pat Compliance (@faey06) reported 17 minutes ago

  @GLGuevarra @xplore_ca Lucky you, it went down last night and is still off now - almost 24 hours