Xplore

Xplore Outage Report in Apsley, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Apsley, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Apsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Apsley, Ontario 01/26/2026 05:00

January 26: Problems at Xplore

Xplore is having issues since 03:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • harrbca Brad Harrison (@harrbca) reported

    @Xplornet Would you mind maybe doing some maintenance and upgrades to the Vanscoy tower? It’s been working poorly for about 2 months now. Getting tired of the daily issues.

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet Wow, they just want you gone as a customer dont they? How can it be working if you can’t even connect on a regular basis to their service. Are they actively shutting you down?

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet Great, my xplornet connection went down as I tried to send the tweet. Thanks Xplornet!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @Xplornet No they're just passively shutting me down🤪 Honestly, she just kept repeating that my signal quality is enough for the "up to" speed, my "very high" usage, and they make no guarantees you'll get the speeds. Maybe I should make no guarantees there will be money to pay the bill?

  • lewisbron Lewis (@lewisbron) reported

    @Xplornet this is to whoever runs the twitter account at xplornet. I feel so bad for you that you have gone so low in life that you have to work for this sad ******* company. I know you see this.

  • androdragynous trophy grill husband canon 'horse' canonkiller (@androdragynous) reported

    @Xplornet I emailed through the proper forms a while back about my household's internet being slow and spotty to the point of being unusable and was never replied to, and the issues have persisted for a few weeks now. Would love some help on the matter because it sucks. Thanks

  • CoryRyanGosnell Cory Gosnell (@CoryRyanGosnell) reported

    It should not be this hard to get internet service in rural Ontario @Xplornet We have had internet with you for almost 2 weeks. Perfect during the day but I have to reset the modem every morning? Tech guy I just spoke to said today's was a service outage and...

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet 30 minutes on the phone with a moron telling me to unplug my router over and over again? No thanks! Your tech support is a useless as the internet service you provide.

  • Radeonis Joey Corney (@Radeonis) reported

    @Xplornet This has been an ongoing problem now for months, I have been getting no where with technical support, I pay over 100$ a month for a service that drops down to >1mb/s after 5pm and with 22%+ packet loss on the network.

  • ClayBreakerAB Dan (@ClayBreakerAB) reported

    @MrStache9 I hope they are not giving more money to @xplornet!? Worst ISP on the planet!